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Contents contributed and discussions participated by Joel Liu

Clifford Ilkay

How is Diigo backed up? - 207 views

disaster recovery backups
  • Joel Liu
     
    Hi all,
    We didn't develop any new feature from July/08 to October/08, but we did one thing: make diigo database scalable and easy to recover if something bad happened.
    For back up strategy:

    1) Real time backup for ever node of the distributed database( in several servers)
    2) Dump the whole database and store it off site every month.

    Don't worry about your data, it's safe in diigo :)
  • Joel Liu
     
    Hi Robert,
    We will catch up all problems and issues within 1 day.
Graham Perrin

Diigo community invaded by shy mice and invisible Italians! - 40 views

about.diigo.com wording visual bug gpd4
started by Graham Perrin on 29 Jan 09 no follow-up yet
  • Joel Liu
     
    Gialloporpora did make a post in the group, but he is not a group member. However, the design is not good. We should allow users to filter posts no matter whether he/she is a group member.

    Thanks.
Chris Lott

Find my own group forum posts - 446 views

forums groups search group syntax help 553724 585941 990773
started by Chris Lott on 02 Feb 09 no follow-up yet
Graham Perrin liked it
aabb aabb

The last two days of added bookmarks can't be searched - 116 views

bookmark searching lists performance bug resolved
started by aabb aabb on 16 Jan 09 no follow-up yet
Graham Perrin liked it
  • Joel Liu
     
    We fixed some bugs in cache server and search server. Don't worry. Once your bookmark URL is in diigo system, we will try our best to fetch the cache page.
Graham Perrin

summary of recent issues/symptoms relating to caches, indexing and searches - 62 views

resolved cache load performance search bookmark bug
started by Graham Perrin on 19 Jan 09 no follow-up yet
  • Joel Liu
     
    We will have more computation power soon.
Ben .

Diigo toolbar Read Later should add as Private - 179 views

read later priv suggestion public private
started by Ben . on 11 Jan 09 no follow-up yet
Graham Perrin liked it
Colin Apel

Annotations across multiple pages - 51 views

annotations pages articles highlighting multiple diigo 4.0
started by Colin Apel on 14 Jan 09 no follow-up yet
  • Joel Liu
     
    Actually, I experienced the similar problem before. However, the system is URL centric and it's hard to solve the problem in current architecture. BTW, we're designing diigo 4.0 and will try to find a solution.
Riyaz Mohammed Ibrahim

Unable to bookmark the url using bookmarklet - 104 views

bookmarklet Diigolet help bug
  • Joel Liu
     
    We are looking into this issue. BTW, you can work around it by bookmarking the URL from "My bookmark" page.
  • Joel Liu
     
    Hi Riyaz,
    It's ok in Firefox. Did you experience the problem in Safari?
Miroslav Pecka

Can I hide my status? - 33 views

diigo status help suggestion
started by Miroslav Pecka on 24 Dec 08 no follow-up yet
  • Joel Liu
     
    Hi Miroslav,
    Currently, this feature is not available in diigo. However, we will evaluate it.
Array Suh

Diigo Toolbar doesn't display on Firefox 3.0.4,Ubuntu 8.10 - 161 views

firefox toolbar diigo Ubuntu 3.1.6.7 compatibility bug resolved
started by Array Suh on 13 Dec 08 no follow-up yet
  • Joel Liu
     
    I can use both Tab Mix Plus(0.3.7.3) and Diigo Toolbar(3.1.6.13) in windows XP. Could you try a new profile in Unbuntu and only install Mix Plus(0.3.7.3) and Diigo Toolbar(3.1.6.13) to see whether they work together?

    BTW, what's your browser theme?

    Thanks
Graham Perrin

Diigo Toolbar not compatible with Firefox nightly 3.2a1pre.en-US.mac - 42 views

Toolbar 3.1.6.13 Firefox nightly Minefield resolved
started by Graham Perrin on 21 Dec 08 no follow-up yet
  • Joel Liu
     
    It's because we only claims support for FF3.1 in the install.rdf file which is in the extension.
Graham Perrin

diigo.com copy buttons not compatible with Firefox nightly 3.2a1pre.en-US.mac - 25 views

diigo.com Firefox nightly Minefield compatibility bug gpd4
started by Graham Perrin on 21 Dec 08 no follow-up yet
  • Joel Liu
     
    Let's wait a beta version to see whether it's a firefox bug or diigo bug.
onesimusx

Can't sign in in Digolet! - 420 views

Diigo About diigolet Firefox resolved
  • Joel Liu
     
    Hi Onesimusx,
    Please check Firefox ==>Tools ==>Options ==> Privacy ==> Cookies ==> make sure Accept cookies from sites and Accept thrid-party cookies are checked.

    Let me know if it is helpful. If not, could you zip and send your firefox profile to joel【at】diigo dot com? We'd like to help you out.

    Thanks.
  • Joel Liu
     
    Hi All,
    Here is why diigolet needs thrid-party cookie enabled: You don't need to login diigolet again when you restart your browser.
  • Joel Liu
     
    Hi all,

    The problem was finally solved.

    1. Diigolet uses cookies authroization if available (available means that 3rd party cookies are allowed)
    2. If cookies are not available, diigolet gracefully falls back to http authorization.
    3. The advantage of cookies auth over http auth is that your sign in status can be remembered so you don't have to type your username and password the next time you open the browser.
Roar Skullestad

Feature request: Same page, different URL, highlights kept - 125 views

synonym suggestion complexity load URL annotation highlight review
started by Roar Skullestad on 30 Oct 08 no follow-up yet
  • Joel Liu
     
    Hi Graham and Roar,
    The whole backend system is URL based and it will bring much complexity and load to implement this feature. For example, it costs more computation power for EVERY page you visit to decide whether there are some synonym URLs. Suppose there are M users, every user visits N page a day, ever page costs extra e% computation power, It will add M*N*e% extra load to the system per day.
Maggie Tsai

[New] FF toolbar - 89 views

ff toolbar updates 3.1.6.11 3.1.6.12 3.1.6.13 bug change log
started by Maggie Tsai on 18 Dec 08 no follow-up yet
  • Joel Liu
     
    Hi all,
    Thanks for your reporting and help. The CPU 100% problem was fixed. Please update the new version 1.1.6.13, Let me know whether it works for you.

    Big thanks to Scott. Without his profile, it's harder for us to find the problem.
Graham Perrin

Firefox search bar: option to 'Add "Diigo Search"' persists following addition - 82 views

Toolbar 3.1.6.12 Firefox web add Diigo Search Manage bug gpd4
started by Graham Perrin on 18 Dec 08 no follow-up yet
  • Joel Liu
     
    Thanks. We noticed the problem and will look into it soon.
Swaan Son

address bar searches in diigo instead of google. how to remove? - 166 views

diigo_toolbar google search address bar remove bug workaround
  • Joel Liu
     
    Hi Swaan,
    You can change it as Graham suggested. BTW, actually it is diigo+ google, part of your bookmark search result, part of your google search result.
  • Joel Liu
     
    Hi Swaan,
    I am so sorry about the problem in the address bar.
    Installing new version doesn't solve the existing problem. Here is how to fix it manually:

    1. Input about:config in the firefox address bar, then enter this address
    2. Click I will be careful, I promise! button.
    3. Input keyword.url in the filter
    4. Double click the value and change the value to http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
    5. Restart Firefox.

    Let me know whether it works for you.

    Thanks.
  • Joel Liu
     
    Hi Swaan,
    The bug was a huge mistake. We tried to hack some firefox new features and forgot to comment it out in the release version.
Graham Perrin

Diigo Toolbar in Firefox for Mac OS X: many of the primary Diigo menu items do not work - 270 views

Toolbar 3.1.6.12 Firefox menu bug gpd4
started by Graham Perrin on 18 Dec 08 no follow-up yet
  • Joel Liu
     
    Oh, it works for me. Can you reproduce the problem after you restart Firefox?
Graham Perrin

A plea: developments for users of the web (not for Firefox, Internet Explorer and Flock... - 77 views

resolved platform browser specific enterprise suggestion
started by Graham Perrin on 06 Dec 08 no follow-up yet
  • Joel Liu
     
    How about recommending new users to use Diioglet which is not browser specific?
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