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Contents contributed and discussions participated by Joel Liu

Gary Evans

Will not let me post to blog url's - 48 views

blog bug diigo url
  • Joel Liu
     
    Could you describe the process with more details and send us some screenshot to joel 【@ 】 diigo dot com ?

    When you tried to add the second blog,
    1) Input your blog url
    2) Click Next, then it locks you out ?
    "Locks you out" means you were sign-out automatically or the page was frozen?

    Thanks.
  • ...1 more comments...
  • Joel Liu
     
    We can't reproduce it. Could you give it another try? If you still meet the problem, please change your password to a temp one and send it to us. We will try your account and hope to help you out
  • Joel Liu
     
    We got your password. But to keep your temp password private, we delete your post. Next time, if you need to send something like password, please send it to our email info 【at】 diigo dot com
  • Joel Liu
     
    The bug was caused by the " " in the blog title. We fixed it. You can check it now.
    Thanks for your patience.
P. G.

Problem with Diigo Firefox Toolbar v.1.0.2007061301 - 80 views

firefox toolbar
  • Joel Liu
     
    Hi Philipp
    The problem sounds strange.
    We can't reproduce the problem, because it depends on your FF environment. Could you send your FF profile to us by following instructions here:

    How to send your FF profile to help us debugging

    Please also change your password to a temp one and give it to us. So we can use your account and your FF environment to reproduce the problem.

    During this time, you can try the diigolet ( Diigolet ) to do bookmark and annotation.

    Thanks
  • ...2 more comments...
  • Joel Liu
     
    > Ok, here again, as my Firefox crashed some minutes ago and my whole post was gone! *hmpf*
    ========> Your FF crashed very often with diigo toolbar alone? What's the version number, v.1.0.2007061301 or previous one?

    > As the new v.1.0.2007061301 toolbar version came out, I tried to update my v.1.0.x version, but instead of this, it downgraded it to v.0.5.2.x !! I have experienced this with several extensions, why does this happen?
    ===> We found out there is a small problem related to the version number, but it won't affect any function. We will fix it in the next release.



    > Can't you deactivate this behaviour?
    We will look into this. If it won't lead to other problem by deactivating that behavior, we will do it. Thanks.
  • Joel Liu
     
    We will update a new toolbar later today.
  • Joel Liu
     
    We updated a new FF toolbar just now. It fixed/Improved the following issue
    1. Version number bug
    2. An additional great annoyance is the fact, that EVERY update of the Diigo Firefox Toolbar RESETS the position of the several single toolbar buttons, which I have spread over my Firefox navigation, most of them in the top toolbar. ======== >Now new toolbar will not reset your customization if you use FF2.0

    Thanks for your patience
  • Joel Liu
     
    Gabypa:
    We will look into it. Before we find out what happened, you can use Diigolet
    Thanks.
Zhou Yuanchi

Why can't I add friends? - 35 views

contact friends
started by Zhou Yuanchi on 14 Jun 07 no follow-up yet
  • Joel Liu
     
    You can invite your friends by email now. Later we will allow people to request other users as friends.
    What's the favorite function you like ?
    Thanks.
Jesse Kim

Error in newly edited tag - 22 views

tags
started by Jesse Kim on 13 Jun 07 no follow-up yet
  • Joel Liu
     
    It was due to index delay. When the new bookmark is added, the system will index it for later usage( tag search, fulltext search etc). Normally, after 1-2 minutes, you can click the tag and retrieve the new data.
    Thanks.
drew _

not button for related tags - 22 views

feature tag
started by drew _ on 11 Jun 07 no follow-up yet
  • Joel Liu
     
    Currently, you can use advanced search, then input red green in the tag field, input blue in the "without in anywhere" filed. It's not the same as the feature you proposed, but it may have the similar results.

    Thanks
Fuzbolero .

Bookmark import issues - 18 views

import
started by Fuzbolero . on 02 Jun 07 no follow-up yet
  • Joel Liu
     
    fuzbolero wrote:
    > 1. I have spent some time time bookmarking manually here today. That means "fresh meat". .....


    "Import bookmarks" means create new bookmarks in diigo. So it keeps the order of del.icio.us's bookmark, but using the "Create time in diigo" as the timestamps.

    > 2. Anyway, how do I mark "all" and delete them easily? (not only all on the current page, but _all_ ...

    Currently, we don't offer a "delete all" function. However, you can show 100 items per page, and delete 100 items at a time.

    > 3. It would be very useful if my tag-groups from del.icio.us were imported as groups here. Now I ....

    We have a new feature to group a bunch of bookmarks in next release, hopefully, in June.

    >4. That particular issue is far more important than the above issue with lacking old dates. I dare not
    >use ,this service if I cannot easily make a backup and just as easily re-import that file back here...
    We will support re-import bookmark file later.

    > This bookmark service certainly beats the rest of the pack, featurewise and efficiencywise.

    Thanks.
Fuzbolero .

Default category for quick-adding - 18 views

quickd tag
started by Fuzbolero . on 02 Jun 07 no follow-up yet
  • Joel Liu
     
    Diigo toolbar ==> Options ==> Input default QuickD tag.
    In this case, you can write "week34" there and use QuickD to do bookmarks. Then, all your QuickD bookmarks will be tagged as "week34". Next week, you can change the default tag as "week35" etc.
le torte

links in sticky notes open in the sticky itself - 45 views

bug hyperlinks sticky note
started by le torte on 05 Jun 07 no follow-up yet
  • Joel Liu
     
    It will be fixed in the next version toolbar.

    Thanks.
Fuzbolero .

Multiple users: The forwarding feature is mixing their signatures - 38 views

bug mulitpleusers
started by Fuzbolero . on 06 Jun 07 no follow-up yet
Stephan Giller

Typed "@" leads to diigo website - 13 views

bug
started by Stephan Giller on 07 Jun 07 no follow-up yet
  • Joel Liu
     
    It's strange. We never heard this kind of problems before. What's your Diigo IE toolbar version? What are other plugins you installed in your IE7 ? Try to uninstall diigo toolbar first, see whether you still have such problem.
Fuzbolero .

Exclusion of specific tags on users' main bookmarks listing (and main feed) - 27 views

bookmark exclusion feature quickd tag
started by Fuzbolero . on 10 Jun 07 no follow-up yet
  • Joel Liu
     
    How about we provide an option "Set QuickD as private by default". When this option is checked, all QuickD bookmarks are private. Then these bookmarks will not be presented when other people access your bookmark list.
Jim Kling

tags in firefox tool - 15 views

firefox tags toolbar
  • Joel Liu
     
    If you are using FF, before you do anything else, please check: FF== > Tools == >Options == > Privacy == >History == >[Check box] Remember what I enter in the forms and search bar. If it is unchecked, you can check it and see whether the auto-suggestion feature works for you in the Edit filter box or Tag drop-down box.

    If this doesn't help you solve the problem, you can send your FF profile to us by following instructions here:

    How to send your FF profile to help us debugging
  • Joel Liu
     
    Hi Jim:
    Just sign-out your account, and sign-in again, the problem will be solved. We also suggest you to upgrade the latest toolbar.
    Thanks :).
mcleod

Have to keep going into Edit Filter to see My Bookmarks - 12 views

bookmarks edit filter
started by mcleod on 23 Jun 07 no follow-up yet
  • Joel Liu
     
    In the edit filter, Who ===>My Tags ===> Leave it as empty , Choose "Retrieve as default". Then, every time you open FF, diigo toolbar will retrieve your latest bookmarks. If in the Tags filed, you input your tags, it will retrieve bookmarks under those tags.

    Thanks.
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