Contents contributed and discussions participated by Maggie Tsai
New Uservoice Channels available - 75 views
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Thanks for everyone's feedback. Your comments are noted.
Indeed Uservoice and Diigo group forums are designed with a different purpose in mind. As we all use more, some useful enhancements will be evaluated against our other development priorities.
Graham, thanks very much for all your kind help. Your attention to detail is amazing and very much appreciated.
Basic plan : no price for month ? - 37 views
the price to "GO PREMIUM" - 263 views
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We very much value and appreciate the feedback that many users have shared with us about our recent move to the freemium model. As a result, we are introducing some changes to the price/feature matrix.
In particular, the "Free" plan has been enhanced by increasing the number of highlights and enabling limited page cache, screen capture, etc. A cheaper plan, called "Basic", at $20/year, has been introduced. For details, please check out the updated product offerings table. http://www.diigo.com/premium. We believe the new plans should help accommodate even greater flexibility for users of various needs.
After more consideration weighting user feedback and our team's long term plan, we have decided that the FREE plan's highlights limit will be set at 1,000 per year. Come to think of it, that's actually a LOT of highlights, so it really should be adequate for majority of users with basic needs. Also instead of a monthly fixed quota, it allows some flexibility for some advanced users as well.
Please see my recent comments in regard to this new change and our reflection. Indeed, there were flaws in the execution of this premium account roll-out. We could have, and should have done better! Should that cause confusion, concerns. or even misunderstanding from our users, we sincerely apologize!
http://groups.diigo.com/group/Diigo_HQ/content/what-is-go-premium-button-1877568#43
http://groups.diigo.com/group/Diigo_HQ/content/what-is-go-premium-button-1877568#53
Thanks for everyone's patience, understanding, and kind support. And thanks for your trust in our team's desire and drive to excel and serve our users well! Our team will be back on track to do more great things as we have consistently been doing!
Sincerely,
The Diigo Team
50 Highlights Per Month? Farewell... - 115 views
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Hello, everyone, please take a look of some of my recent comments regarding the premium accounts and a better insight into Diigo team. Once again, thanks for everyone's continued support. With our community members' participation and share of love, Diigo will continue to rock!
http://groups.diigo.com/group/Diigo_HQ/content/what-is-go-premium-button-1877568#43
http://groups.diigo.com/group/Diigo_HQ/content/what-is-go-premium-button-1877568#53 -
Please see my last reply
http://groups.diigo.com/group/Diigo_HQ/content/what-is-go-premium-button-1877568#53
Diigo V5 unveiled - 29 views
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Please visit our blog or "What's New" up in the navigation to check out more details: http://bit.ly/dsJZyX
Although UI hasn't changed too much in this version (mostly in homepage & My Library), there are quite a few backend changes to support more data types (now & upcoming versions) and the ability to support more platforms.
Once again, the entire Diigo team would like to express our most sincere thanks to each and every one of our users and fans, especially those who helped so much in our testing phase, for your time, help, encouragement, suggestions, ideas, and yes, bug reports to help us shape Diigo where it is today.
As Diigo continues to improve and evolve, we appreciate your input and continued support to help spread the words about Diigo. If you like what you see, please blog, tweet, share it with your friends and colleagues! Let's all do more diigo-ing :-)
Sincerely,
The Diigo Team
Diigo V4 is live now! - 134 views
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Please see our latest blog post:
Diigo Blog » Highlight, Annotate, Archive, Search, Share ~ Diigo ~ the best online research tool just gets even better: Diigo V4 is live now! http://bit.ly/14XloO
[Important Alert]: Although your toolbar/diigolet should auto-update,in case it doesn't prompt you to do so, please go to http://www.diigo.com/tools to download the latest version.
Make sure to check out "Take a Tour", and "What's New" in Help. New HELP is still under active construction (work-in-progress). Should you like to collaborate and help out, please let us know! Thanks
PS. It has been a long, long day, and our entire team has pulled through long hours to get this complex new release rolIed out. I'm about to crash. So, good night for now.
Changing group owners (second request!) - 69 views
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As much as Diigo offers lots of very advanced features, it's nearly impossible for us to have all the every possible features that one wishes to have. There are "MUST-Have" and there are "nice-to-have" features. Our development priorities must be given to tasks that we deem are most urgently needed by most of users, not just occasional needs.
This is added to our To-Do list. Meanwhile, if it's very important for a group to change the ownership, please let us know - we will be glad to assist.
Is Webslides still supported, or is it dead? - 69 views
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Thanks for reporting. Feeds were temporarily "broken" due to our new server setting change for the upcoming release. Should be fixed now. Please check.
NOTE: again, our work requires a lot of concentration and sometimes we have very limited bandwidth. At times we may be in a "radio silent" mode in order to get things done. Please be a little bit patient at time like this (and knowing that it's rather difficult for us to respond to every single communication, although we do try hard to monitor and interact with our users as much as we can...)
Our team has been working countless hours to deliver good services to our users all these time. Positive encouragement and recognition for our hard work are appreciated! -
Nathan,
Thanks for the note. No worry, and understand completely. thanks again for bringing this to our attention.
my message is directed to the public (ie. why we seem unresponsive sometimes). Small team, but large ambition. Like to get things done, in our own way :)
Thanks again for everyone's continued support.
turning off highlighting and sticky notes of others - 175 views
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Thanks GL for sharing the tip!
Indeed, you can use these view annotation filters. In the upcoming release (new V4 site & toolbar), we will be rolling out even more anti-spam measures to allow more specific sites blockage and spam reporting. Stay tuned and thanks for your patience & our community members' active help & involvement!
Is there a way to make an RSS feed of a list? - 42 views
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Thanks Graham for your help .
XHTMLteacher - hope this works well for you. Indeed, diigo is packed with lots of subtle yet powerful features throughout. Despite our effort to have as good a Help file as possible (help.diigo.com), we have very frequent update and sometimes it's often challenging to describe every single feature in details (note: diigo team continues to work hard on further refinements & lots more cool R&D development under the hood...)
You have a good point - it may be a great idea to come up with a HELP section that focuses not necessarily on just "features", but on lots of "How-to Tips" based on various usecases...
We're pretty bandwidth constrained at the moment. Should our community members find this a worthwhile project to assist our users to get much more familiar with Diigo's capabilities, we'd love to invite diigo fans to help get this knowledge base going!
BTW, many of these new apps are meant to be single function stand-alone apps, not just limited to existing Diigo users only. Of course, when it's suitable, we will add support to Diigo integration and maybe even other selective cloud-based services, if appropriate
Read on phone is a Chrome / Android app - already integrated with Diigo account (optional).
In the case of Awesome Screenshot, some technology we developed has already been adapted in Diigo's "Capture" toolbar feature. While Diigo is certainly a powerhouse already, we are mindful that only selective additional features should be fully integrated into Diigo core functions without the risk of confusing users, and keep some of the new development as separate stand-alone apps with appropriate integration to allow max flexibility for all users - beginners vs. advanced, diigo users or not yet diigo users yet (once they experience how useful our apps are, it's also easier for them to discover how great Diigo platform is :-)
https://services.google.com/fb/forms/cr48advanced/
On top of 2 existing Chrome extensions, we just released two Chrome apps. Please check them out:
* "READ LATER FAST" ~ Save pages to read later,online/offline.Improve browsing&avoid too many tabs http://bit.ly/gpw4Jx
* "QUICK NOTE" ~ quickest way to take notes in Google Chrome. http://bit.ly/gE0alM
They are both early beta version. More iterations to come. As you all know, our team continues to work really hard to deliver excellence. We'd really appreciate your kind support. Please kindly rate it favorably with a big 5-star and tell your friends!. For feedback / improvement suggestions, let's open up another thread - preferably in the new UserVoice forums.
Thanks!