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Contents contributed and discussions participated by Graham Perrin

sken frith

Diigo toolbar causing Firefox crash - 94 views

firefox 3.08 3.07 toolbar 3.1.6.13 bug crash crash (computing)
  • Graham Perrin
     
    At my
    ~/Library/Logs/CrashReporter/
    I find no relevant logs; it seems that Firefox does not log crashes in an Apple- recommended way.

    In Finder, you might find a little relevant information at
    ~/Library/Application Support/Firefox/Crash Reports/
    and/or
    ~/Library/Application Support/Firefox/Crash Reports/submitted/

    Here, at the latter, I find nothing more recent than November 2008 and the reports comprise nothing more than a 'Crash ID'.

    If you can share with us the crash IDs that relate to your crashes, maybe we (or you) can find the relevant information within Mozilla Bugzilla.
  • Graham Perrin
     
    In the nine reports that I can see, your comments are useful - thanks!

    Cross reference http://groups.diigo.com/Diigo_HQ/forum/topic/dialogue-edit-your-bookmark-on-diigo-is-too-small-for-its-contents-43958#4

    > window changes shape

    * Do the crashes occur before or after the window changes shape?

    * Do the crashes occur when no suggestions are made?

    * Do the beach balls or crashes occur soon after, or coincide with, the black/white spinning cursor?

    - (I don't know whether that cursor is special to Firefox or to Diigo)

    - AFAIR I once saw the black/white spinning cursor whilst the menu of tags was dropping down and/or populating, on that occasion I thought the page in the background had finished loading so I wonder whether the spinning cursor indicated download of tags (not suggested tags) from my tag cloud

    - black and white spinning cursor not to be confused with the in-window spinning icon alongside suggested tags.
  • Graham Perrin
     
    A series of five screen shots:

    001




    002




    003




    004




    005


    AFAICT, without knowing/understanding code:

    * whilst the white canvas of the menu is drawing, whilst words are written to the canvas, whilst that canvas grows and shrinks according to the characters typed, with the possibility of a scroll bar and scroll arrows appearing and disappearing …

    * any number of things may be happening behind the menu

    * the window from which the menu is dropped may change shape

    * a stretch of the window may cause its head and/or foot to slip beyond the bounds of a user's display

    * a stretch in some circumstances might cause the window to automatically reposition so that its head is butted neatly against the main menu of Mac OS X

    - Mac OS X is very tidy about such things

    * and last but not least, the menu of tags is not opaque

    - transparency allows changes in the background to be seen through the white of the menu.

    If you'll pardon the pun: that seems like a fairly tall order!



    I wonder, how often is Gecko/Mozilla/Firefox 'pushed' in this way?

    I now:

    a) have a gut feeling that it's a bug in Mozilla code

    - one that may be difficult and/or very time consuming to reproduce/resolve

    - one that may require input from two or three developer communities in addition to the bugged user

    b) treat this topic as a point of reference, for when users next ask for more (and more and more) features to be added to dialogue boxes

    - there's only so much that can/should be added, before things become tricky

    - not forgetting users of netbooks and the like.

    A most interesting bug!

    I wonder, how will Diigo developers interpret it? …
Bill Bittner

A number of things aren't working when I bookmark or send a site - 35 views

started by Bill Bittner on 26 Jun 08 no follow-up yet
  • Graham Perrin
     
    Bill, please, did you find a solution or explanation?

    I'm curious…
John V

Diigo Bookmarks in .CSV - 76 views

excel export csv spreadsheet
started by John V on 07 Apr 09 no follow-up yet
w2research

Diigo toolbar causes error in IE7 - 32 views

bug ie toolbar
started by w2research on 29 May 07 no follow-up yet
  • Graham Perrin
     
    > Windows XP, all updates currents

    Do you rely on Automatic Updates?

    Do Microsoft Windows Server Update Services (WSUS) or Software Update Services (SUS) apply?

    Have you upgraded from Windows Update to Microsoft Update?

    In Microsoft Update: have you sought optional updates?
David Corking

Does my Furl password overwrite any existing Diigo password? - 19 views

furl security openid lowpriority
started by David Corking on 09 Apr 09 no follow-up yet
Graham Perrin

sticky note occasionally mis-shapen - 3 views

gpd4
started by Graham Perrin on 05 Apr 09 no follow-up yet
Tim K

Private profile possible? - 39 views

hide private
Claudia Alvis Translator

Awesomest Web site application ever! - 33 views

diigo
started by Claudia Alvis Translator on 01 Apr 09 no follow-up yet
  • Graham Perrin
     
    Personally:

    Diigolet 3.15b02 feels superior when (a) highlighting, and (b) sticking notes to highlights. These two uses of Diigo are probably my greatest.

    Sidebar of Diigo Toolbar 3.1.6.13 for Firefox is superior for viewing annotations, but this alone doesn't drive me to use Firefox.

    On Mac OS X, I do many things with Safari that are impossible with Firefox.
Tim K

Private Furls: will they stay private at diigo? - 56 views

Furl import privacy help annotations resolved
started by Tim K on 01 Apr 09 no follow-up yet
  • Graham Perrin
     
    Thanks for the feedback.

    I find it a little odd that any conversion to private was necessary, on the other hand I'm not in an ideal position to comment - I did the hop(s) from Furl to Diigo over two years ago. FWIW I find 1,446 private bookmarks in my own collection and I'm not that secretive so I assume that the vast majority of those were imported. Whether they were private from the outset, or whether I converted to private, I can't recall.

    In any case: it's good to see things improved for you :)

    Postscript:
    http://groups.diigo.com/Diigo_HQ/forum/topic/news-how-to-transfer-your-furl-links-42366#35 in a different case, apparently no duplication.
Tim K

Requested Fulr import 2+ weeks ago, still nothing - 30 views

Furl import private help
started by Tim K on 01 Apr 09 no follow-up yet
Maggie Tsai

[News] How to transfer your Furl links - 276 views

diigo furl news faq
  • Graham Perrin
     
    David Corking wrote:

    > … star ratings …

    Stars and other approaches to rating discussed in http://groups.diigo.com/Diigo_HQ/forum/topic/vote-feature-415 and other topics :)

    Rick Blackmon wrote:

    > … my transfer worked …

    Thanks for the positive feedback!
  • ...1 more comments...
  • Graham Perrin
     
    Please see http://groups.diigo.com/Diigo_HQ/forum/topic/important-furl-transition-update-42800 in particular the fifth bullet point,

    > * Furl archives (cache) will be transferred later (see 2h)
  • Graham Perrin
     
    On 9th February, Joel Liu wrote:

    > We stopped indexing new bookmarks to prepare a hardware upgrade.
    > All search issues will be solved after the upgrading is done.

    > full text search for new bookmarks is disabled

    AFAICT the cacheing services (for new bookmarks) were quietly suspended around the same time.

    Considering that date, a month or so before the surprise announcement re: Furl; and considering the ~one month between the e-mail from The Furl Team and the reported closure of that service; I *guess* that:

    * serious preparations - capability to accept all Furl users into an alternative service - began a good few weeks before any announcement

    * the possibility of reprepresenting Furl caches was a significant factor in Diigo's decision to suspend Diigo cacheing services

    At the Furl site: users were offered an e-mail address, so it's fair to assume that a massive amount of Furl-related discussion has occurred in private, via e-mail (not within this group forum). The sometimes wild variance from estimated schedules could be a result of all that behind-the-scenes stuff.

    A last guess from me:

    * whatever was transferred from Furl, at the users' request, should be intact, somewhere or other.

    I'm glad that you like the look of Diigo :) and we're all staying tuned …
  • Graham Perrin
     
    > how can i get my Furl … exported?

    >> Before Furl.net is completely phased out, you can still access
    >> your Furl data there and export them.

    At furl.net: did you attempt an export, and was it successful?
parrishka

can't add a wordpress blog - 231 views

wordpress blog Atom XML-RPC help resolved
started by parrishka on 05 Apr 09 no follow-up yet
dawnschnabel

furl - 19 views

help
started by dawnschnabel on 04 Apr 09 no follow-up yet
wilde ny

Diigolet does not save my bookmarks all the time - 23 views

diigolet firefox
started by wilde ny on 04 Apr 09 no follow-up yet
anonymous

Using the Toolbar on Shared computers - 8 views

toolbar shared
started by anonymous on 04 Apr 09 no follow-up yet
Paul Welsh

Favicon Support - 84 views

suggestion favicon interface
Nina Birnbaum

How do I edit a previously bookmarked page? - 55 views

edit tags tag cache LookSmart Furl help
started by Nina Birnbaum on 29 Mar 09 no follow-up yet
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