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Contents contributed and discussions participated by sandy_diigo

Erin Jackson

www.diigo.com timing out - 47 views

started by Erin Jackson on 20 Sep 08 no follow-up yet
  • sandy_diigo
     
    Do you have smooth internet connection? The problem lies with your internet connection instead of our site.
Demetri Orlando

description field is black (un-readable) in group emails - 3 views

bug
started by Demetri Orlando on 20 Mar 11 no follow-up yet
  • sandy_diigo
     
    Can you please forward the email in question to info@diigo.com so that we can
    try our best to troubleshoot scenarios?
Craig Nansen

Changing Tags - 14 views

Tags
started by Craig Nansen on 13 Mar 11 no follow-up yet
Conrad Ferdinand

Uploading pictures to Diigo - 158 views

upload function pictures diigo
started by Conrad Ferdinand on 13 Mar 11 no follow-up yet
  • sandy_diigo
     
    1) I have managed to upload 2 pictures from an online article. I would have liked to upload all 4 of them. But after the second I got the message, that the upload function was restricted to the Diigo premium service. How does ths work?

    It is an advanced function that require a lot more resources to support, so we do need to take that into consideration and set it as a premium feature.
    Detailed information about subscriptions for different schemes is in the tablet.
    FYI,http://www.diigo.com/premium

    2) I would also like to know how to delete an uploaded picture.

    Please go to your library->items->images,you can delete your images there.
Conrad Ferdinand

Problem with signing in to Diigo - 57 views

sign in bug yahoo diigo
  • sandy_diigo
     
    Don't worry.I am looking into this issue.
  • sandy_diigo
     
    Sorry for any inconvenience you met with.
    We have resolved this issue. Please check it again.
Andrew Leer

Diigo Sidebar Shortcut Key in Firefox? - 174 views

Firefox diigo-sidebar
started by Andrew Leer on 04 Mar 11 no follow-up yet
  • sandy_diigo
     
    Please go to the toolbar options and you can customize keyboard shortcuts in the miscellaneous menu.
Timothy Allen

Sharing via tags - 14 views

tag sharing bookmarks
started by Timothy Allen on 02 Mar 11 no follow-up yet
  • sandy_diigo
     
    Currently we do not support sharing via tags.
    The workaround is to build up a list &look out for the permalink and share the link to the designated group.
    What do you think of supporting the list interface of group? To put it in another way,show lists from members in
    a new tab or a stand-alone section.
Soul Book

Too many different apps? - 49 views

apps toolbar firefox features requests
started by Soul Book on 06 Mar 11 no follow-up yet
Eggs OverGreasy

Hide bookmarks tagged xyz - 31 views

started by Eggs OverGreasy on 06 Mar 11 no follow-up yet
pcguy999

Diigo bookmark window doesn't close - 44 views

bookmark window Save
  • sandy_diigo
     
    Having tested just now, the bookmark window is automatically closed after clicking on the save button.
    Are things all well now?If the problem persists,can you please send us the problematic URL and some screenshots so that we can handle it ASAP?
  • sandy_diigo
     
    It is a weird issue and no one has ever reported this kind of problem.How many add-ons do you have?
    If you have a few add-ons, can you please disable some to test whether this issue was due to the incompatibility
    caused by 3rd-party add-ons?
    If you have too many add-ons,do you mind send your firefox profile to info@diigo.com so that we can handle it ASAP?
    You can access the profile folder by the following address
    C:\Users\your user name\AppData\Roaming\Mozilla\Firefox\Profiles.
  • sandy_diigo
     
    We have fixed this bug.Please upgrade your diigo toolbar to the latest version.
anonymous

Our group does not come up in "search for a group" - 52 views

help group search
  • sandy_diigo
     
    >>>Our group setting does have "List this group in the search results" turned on.
    The setting is not effective immediately.It may have some delay.
  • sandy_diigo
     
    We have fixed this issue.Please check it.
Suzana S

Tagging & bookmarking - 40 views

tags bookmarking
started by Suzana S on 25 Feb 11 no follow-up yet
  • sandy_diigo
     
    Are things all well now?
    What is the version of your toolbar? Please send some screenshots to info@diigo.com so that we can handle
    it ASAP.
anonymous

Delicious import says complete, but no tags or bookmarks - 71 views

delicious import missing bookmarks tags Firefox Windows 7
  • sandy_diigo
     
    I am looking into this issue.
  • sandy_diigo
     
    Having checked in database,I found that the file you uploaded is an empty file,which contains no bookmarks.
    Can you please try to export from delicious again?
jc perl

security warning in IE8 - 144 views

workaround security warning in IE8 Internet Explorer 8 Internet Explorer 7
started by jc perl on 21 Oct 09 no follow-up yet
  • sandy_diigo
     
    Thanks for Graham Perrin sharing the tip.
    Annotations on webpages in based on the data transmission of mixed contents.
    Please rest assured the process is safe and diigo is also a trustworthy site.
    We are trying to help out with other solutions.
    The alternative method is choosing "don't show annotations" from the drop down menu of diigo icon.
    How do you think about it?
Christophe Deschamps

Add automatically a bookmark in a list - 61 views

list tags automatization bundle
started by Christophe Deschamps on 22 Feb 11 no follow-up yet
Graham Perrin

Presentation of lists to the public should be cleaner and more focused - 92 views

UI GUI suggestion list lists orientation presentation public v=p gpd4
started by Graham Perrin on 04 Oct 09 no follow-up yet
Graham Perrin liked it
  • sandy_diigo
     
    Sure.that would be nice and noted.
    At this point, it should be part of the overall optimization of "my library".
    It has been added to our to-do list but scheduled with lower priority.
Robert Verdes

Following myself! Can't unfollow! - 23 views

bug help inconsistency
started by Robert Verdes on 19 Feb 11 no follow-up yet
  • sandy_diigo
     
    We have removed you from your own followers.It is a design flaw and we will fix it to avoid this kind of issues.
LC Stuff

Importing Delicious Tags in 2011 - 74 views

Delicious import
  • sandy_diigo
     
    Please look at the export file from delicious and check out whether it contains bookmarks.
    The problem maybe was due to empty file.
  • sandy_diigo
     
    We have solved this issue. Please check it again.
  • sandy_diigo
     
    >>>>>1) Why would a tag I haven't used in 4 years show up under "Recent Tags"
    Can you please give us the problematic tag so that we can figure it out ASAP?
    >>>>>2) Why would the number of tags next to a recent tag be inaccurate? My Library under "Recent Tags" lists "usability" as having 21 items when I have 152 bookmarks tagged with usability.
    The number of recent tags not means the total number of bookmarks associated with that tag. It means how many
    times it has been used for your recent 100 bookmarks.
baz2tm

How to hide public annotations for ALL PAGES - 46 views

help toolbar
started by baz2tm on 30 Jan 11 no follow-up yet
  • sandy_diigo
     
    Please click the diigo icon on diigo toolbar, mouse over "see all annotations" and choose "see only private annotations" from the secondary menu. In this way,you can hide public annotations for all pages.
Blergie Blerguson

Send to blog keeps failing, don't know why! - 108 views

blogger
started by Blergie Blerguson on 21 Mar 08 no follow-up yet
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