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Contents contributed and discussions participated by The Ravine / Joseph Dunphy

The Ravine / Joseph Dunphy

Feature Request: Option to have links open in new window - 18 views

www.diigo.com suggestion
  • The Ravine / Joseph Dunphy
     
    Thank you for having said so, Karr 4.0. Alas, it's a very nice idea that can't be seen any more because ... what else ... this post of mine was censored, too - in this case, before it could get into the Internet Archive. I have no copy of it saved, myself, because the idea that a moderator would censor a post in which I did nothing more than explain why I would like to have this feature never occured to me. Why would somebody do that?

    Oh, wait. I remember, now. Because Graham Perrin has repeatedly complained about the practice of having links open in new windows, as he does in this discussion. So really, it goes that far? We aren't even free to make feature requests that the in kids don't like, without some cowardly mod sneaking in and deleting our content, the moment we aren't looking. Diigo is so afraid of controversy, that even feature requests get censored.

    Awesome. This company is special. Take a look at the rest of my posts from today, and you'll see what I mean. Incredible.
  • The Ravine / Joseph Dunphy
     
    I rehashed some of the points raised in the opening post for this discussion which, as I've said, has since been censored, doing so in this post in this discussion, started by the ever censorious Mr. Perrin, with whom I had words.

    I should point out the tone of my remarks has changed considerably. The original was a friendly explanation of my position. As I repeat some of my already censored arguments in my recent post, I'm angry and I let that anger show, because I should be angry. This wasn't just inexcusable. It was unforgivable. Somebody needs to be fired over this.
Graham Perrin

Forcing new windows, disrespecting user preferences: the target="_blank" effect - 39 views

UI GUI dislike target _blank new window suggestion gpd4
  • The Ravine / Joseph Dunphy
     



    Graham Perrin wrote:

    > If a new window is intended, it should be explicit before a link is followed.
    >
    > Workaround
    >
    > Use raw HTML when writing.

    Simpler workaround - simpler for us, that is. Less so for Diigo's staff. Just have the system insert this code:

    title="Link opens in a new window"

    if this is the case. The little bubble with that message in it will pop up the moment that the visitor beings his cursor up to the link. Plus, have user settings override group and profile defaults when one is logged into Diigo - which I believe they already do.



  • ...1 more comments...
  • The Ravine / Joseph Dunphy
     
    Graham Perrin wrote:
    > > title="Link opens in a new window"
    >
    > Thanks (on behalf of community) for the code suggestion.

    If I didn't feel like strangling you over issues arising elsewhere, at this point, I'd probably say something like...

    Don't mention it. Glad I could help.
  • The Ravine / Joseph Dunphy
     


    I notice that Uservoice will not let me reply to your post, Perrin, so I'll repost those remarks here:

    http://feedback.diigo.com/forums/76211-ideas/suggestions/1067705-do-not-force-target-blank-it-disrespects-



    "Spoiling contexts and histories reduces the usefulness of Diigo as a knowledge management tool. Most users will not care about this type of thing but for people who *do* care, it *is* very important."



    And in your usual narcissistic way, Mr. Perrin, you ask those reading this to just assume that those who do care about the issue will feel the same way about it as you do, even though you, yourself already know this to be absolute nonsense. We've briefly discussed this subject in this discussion

    http://groups.diigo.com/group/Diigo_HQ/content/forcing-new-windows-disrespecting-user-preferences-the-target-blank-effect-959907

    in which I've already given you a remedy to the non-issue you've been raising, and in this discussion

    http://groups.diigo.com/group/Diigo_HQ/content/feature-request-option-to-have-links-open-in-new-window-587245

    in which I explained why giving in to you on this issue would create a real problem for a number of us, and in the long run, for the company as well. One might notice that my first post in that discussion has been censored, and as I've seen you call for censorship, before

    http://groups.diigo.com/group/Diigo_HQ/content/bookmarks-insist-on-being-private-against-my-will-959613#36

    I think I can make a reasonable guess as to who wrongly flagged that remark. Pushy little fellow, aren't you? But let's take a look at why this idea that you've fixated on is such a terrible one ...



  • The Ravine / Joseph Dunphy
     



    Having offsite links open in a new window in a page of website reviews - something that really is a good practice - means that the visitor can easily find his way back to the page and read more reviews, when he's done reading each review in turn.

    All that the reader needs to do is keep the old window open, and when he goes back to it, there he will be, right where he was before, ready to look at the next item in turn, if he so pleases. This represents effortless convenience for the average reader, whose attachment to the Internet is likely to be shaky, and who does have better things to do with his time than to learn how to become a "power user", and learn the quirks of this system or that.

    Now, let's take a look at the consequences of granting the whims of users like Mr. Perrin, whose argument, as you can see just by looking at his post, is that you should give him what he wants, just because he's been willing to make a scene about this, and go on making a scene about this over a period of years. The average reader will come to that link, and not only not knowing the difference between right and left clicking on a link, but not really wanting to know, will go through that link into the same window he was on, when looking at the menu of links, and what is likely to happen, next?

    Most pages we will link to will, themselves, have other links, which the reader will then follow, meaning that if he's doing so in the same window as the bookmark page was on, in order to get back he'll either have to backarrow his way back, watching each page he was at open sluggishly, as they tend to at such times, just to get back to where he was. Sites will often link to other sites, and curiosity can and will carry our readers quite far. Backarrowing through all of that, over and over, is going to get to be a real nuisance when it's possible at all, and in many cases, it won't be. After a certain number of backarrowings, the system usually forgets exactly where the previous site had been.

    End result: In exchange for appeasing our boy with the Napoleon complex, Diigo will be bleeding traffic. Visitors, on a continuing basic, will be failing to return to our pages and Diigo's site. Was Diigo hoping to monetarize itself, someday, probably by carrying advertising? If Diigo becomes a place where visitors linger for only seconds before not being seen again, because getting back to where one was is either too much work or not possible at all, then those ads aren't going to be worth anything to the advertisers, and potential advertisers are going to learn this, very quickly. At that point, say goodbye, not just to your ad revenue in the present, but to the possibility of ever earning such revenue, because your company will have squandered whatever trust those potential advertisers would have been willing to give, by offering them the chance to pay for a worthless opportunity. Nobody enjoys being hustled.

    As for the users ... a number of us have memberships on Webring, and I can assure you that despite the impression that the loudmouthed Mr. Perrin would leave, some of us very much do care about this, and would most strongly object to his wishes on this point being granted. Webring is rightly opposed to the creation of one way sites - sites that the visitor, having visited, will have trouble returning from - and having the links open in this way effectively turns our homepages into such sites, if we should integrate them with our pages on Diigo, at all. Some of us might even want to put our Diigo pages, themselves, on the Webring system - something that has been around and has been a notable presence on the Internet long before this odious and otherwise inconsequential little man who has nominated himself to be the king of Diigo first decided to blight our days with his presence. Granting him his wish eliminates that as a possibility.

    Perhaps, as a user, one might want to carry on a sort of extended discussion, making a microblog of one's favorite page, linking into this site here and that site there, as one makes one's points. One would be asked to accept that one was to lack the freedom to do so, because Mr. Perrin personally felt strongly about this, and decided that he had the right to decide for others how their pages would work. I assure you that despite any incredible lies Perrin will have told you to the contrary, that creative freedom is something that those whose work is worth reading will care about most intensely, and that they are not going to find this acceptable.

    And what does Perrin have by way of rebuttal, in this case? A willingness to play the broken record game, as he pretends that an opposition does not exist, and seeks to foster that illusion by asking that any arguments that he doesn't care for be deleted. That, and a willingness to throw a temper tantrum over the fact that the design of somebody else's page ignored HIS "strongly held preferences".

    The problem with Diigo is that this flimsy rationale will probably be reason enough, as appeasing crazy people like Perrin seems to be the main corporate strategy for this company. But it's no recipe for success.




The Ravine / Joseph Dunphy

How do we deal with spammers? - 96 views

spam (electronic)
  • The Ravine / Joseph Dunphy
     
    In case anybody asks ... yes, I have contacted Diigo about this.
  • ...2 more comments...
  • The Ravine / Joseph Dunphy
     
    > Probably should be some kind of review system as people can abuse that.

    Agreed. That very problem has been reported at Tribe.net, where the item deletion process was, most unwisely in my view, automated. Flagging should only be there as a means of alerting the staff that something needs to be done.
  • The Ravine / Joseph Dunphy
     



    OK, so there is a button for flagging spammers, though not one for flagging spam - one finds it on the user's profile. Maybe it's overkill, but I used the form, sending support this message.








    "Take a look at this user's bookmark file, which consists of nothing other than atempts to sell watches. I've already written to you about this discussion somebody started, which consists of nothing other than a link to a page for selling watches:

    See: http://message.diigo.com/message/http-www-yesreplica-com-rolex-swiss-watches-c-34-html-440620?page_num=0#1

    The user's display name is, in fact, "fashion watches". This really couldn't be any more blatant."







    her username being "watches123". Yes, she's still in business, and she's not even trying to be inconspicuous. One can almost picture her standing outside of Diigo's offices with a megaphone, making her pitch. I really hope they slap this person down.


  • The Ravine / Joseph Dunphy
     
    Thank you for taking care of that, Ms. Tsai. Since you are working on a new release of Diigo, I was wondering if you knew about the new Diigo features request group, started by KARR 4.0, located at


    http://groups.diigo.com/groups/diigo-feature-requests-community



    Perhaps this might be a useful source of input on the current release, and a source of ideas of things to work on in the new release?
  • The Ravine / Joseph Dunphy
     
    And I find yet another post of mine that was censored before it had a chance to get into the Internet Archive. Something else I don't have a copy of, having never heard of such behavior. I've run into censorious mods before, but this is a level of arbitrariness and insanity I've never seen matched.

    What is missing is post #1 in this discussion, in which I was talking about the spam problem. I wish I could remember exactly what I said, but I guess I'll never know, because this, too, was censored. "How can the spammers be dealt with, and I hope they don't ruin Diigo" - that was something your staff had to make certain wouldn't be seen in the future?! Are you people kidding me?

    I'm moving past rage into slack jawed astonishment, at this point. Why would you want to squash a post like that? Is this some kind of childish power play, "look at me, I'm so important that I can act like a complete lunatic on the job, and still go back to work the next week"?

    Yay.


    To the staff and any other moderators on this board: Have you folks thought about going back on whatever medication you discontinued? There are a number of physicians in my family. Maybe one of them could prescribe you something, though I'm starting to think that what you might really need is to be enrolled in a clinical trial. I don't know that modern medicine is ready to deal with you. But then, who would be?
S A

Changing group owners (second request!) - 66 views

groups transfer help suggestion
  • The Ravine / Joseph Dunphy
     


    What do you know? Another censored post. What's interesting about this one is that there is absolutely no need to take my word for what it said, because this one made it into the Internet Archive before it was deleted. This gives us some idea of when the deed was done, because the Internet archive records dates. A January 23, 2010 copy of the discussion can be found at the list of archived copies of this discussion in the Internet archive still shows my September 21, 2009 post, meaning that somebody waited over three months to delete my post. As I said, waiting until most of us had stopped watching before tampering with the archives.

    Let's take a look at this post of mine which was so offensive, that it had to be taken out of the record, on the sly. Nothing has been changed except for the font and background color.






    "Could you tell me the group name and the one who will be the new owner?"


    Mr.Liu, you're kidding, right? This should be an easily accessible feature. I know of not a single site other than Diigo on which staff intervention is needed for a group to be transferred from an old owner to a new owner. This is completely unheard of, for reasons that this case makes obvious.

    I know that you're still in beta, but come on ... really ...







    A mere statement of incredulity, reasonably supported by ample experience, was enough to get somebody on the staff to engage in censorship, in a very sneaky way. People at Diigo: where's your integrity? Where did you get the idea that this was acceptable behavior? Yes, I'm still saving copies of this garbage, and will be inviting people to ask themselves just how much trust Diigo deserves, given that your staff has shown itself to be willing to resort to this sort of game playing.



  • The Ravine / Joseph Dunphy
     
    That last one was post #4, as the missing number in the archive would suggest.
Ralph bressler

Alphabetizing bookmarks - 356 views

bookmark alphabet order sort review 20090929
  • The Ravine / Joseph Dunphy
     





    Graham Perrin wrote:


    > .. > .. don't show up in the toolbar
    >
    > .. Let's continue the list/toolbar discussion under your other ...



    One should know that Mr. Perrin has no official standing with Diigo, and that one is free to ignore his demands - oh, I do mean "suggestions" - despite the impression his imperious tone might have left.

    That having been said, I would feel more than a little uncomfortable with the idea of this feature, because from my point of view, it looks like an accident waiting to happen. I happen to love the idea of my bookmarks appearing in reverse chronological order, because I'm in the process of making something like a blog out of them. I have this uncomfortable image of the screen moving slowly one day, my accidentally hitting the wrong button as a result - this has happened, in the past - and, all of a sudden, shredding my microblog by reshuffling its posts and destroying the context each gives to those near it, being left with no way to repair the damage than by slowly reordering the posts by hand.

    If we could toggle between "alphabetical" and "reverse chronological" order, then I would feel less uncomfortable. I don't mind seeing you order your own bookmarks as you please - they're yours, and that's your business. I'd just hate to see the proposed feature turn into a boobytrap for some of the rest of us.








  • ...5 more comments...
  • The Ravine / Joseph Dunphy
     



    Greg Ravn wrote:

    > .. Only because the ridiculous suggestion has been made that I've proposed
    > .. getting rid of chronological data entirely,


    And when, precisely, did somebody say that?

    > .. > .. being left with no way to repair the damage than by slowly
    > .. > .. reordering the posts by hand

    > .. Golly. It seems you understand why the reordering method Diigo uses is
    > .. prohibitively primitive.


    Ah! I see you're fond of quotation out of context. You should talk to our Mr.Perrin. You two will have ever so much to talk about.

    The scenario I described is not one that would unfold with the system working the way it does, at present. It is a scenario that I worry might unfold if a button is put into place that allows one to alphabetize one's posts, without an option being put in place to reverse that action. Meaning that you've just tried to argue that my presentation of a sequence of events in which a carelessly implemented alphabetization option leads to disaster, presents us with an argument in favor of alphabetization.

    I think that's adorable.




  • The Ravine / Joseph Dunphy
     





    As for your complaint ... watching you turn a comment on its head, like that, leaves no reasonable doubt that you're here to troll, as does the way in which you grab onto any possible excuse to flame. On general principle, I like to see people have choices, even when they're going to make choices that I personally think are stupid. Freedom has to mean the freedom to do something that somebody else thinks is unwise, if it is to mean anything at all.

    That having been said, this choice you've proposed, if you're serious - which I doubt - would only be explicable were one to assume the presence of obsessive compulsive disorder. I don't know of anybody who memorises the title of all of the pages he bookmarks and doubt that I ever will, because if his memory was so phenomenally perfect that he could hold onto that many titles so perfectly that he would not misplace a word, why wouldn't he just memorise the urls as well? What would he need a private bookmark page for?

    As for public bookmarks, again ... what is the point? Two pages can be about radically different subjects, and yet have titles that match on the first few characters. Imagine a library in which no sections existed, all of the books being arranged in alphabetical order, by title. Who would ever go in there? Who would be able to find anything? No. On one's own computer, usually one organises one's own bookmarks, not by alphabetical order, which would anal retentive and pointless, but by creating a shallow hierarchy of subfolders defined by topic, breaking the stack up that way. On a more linear setting like that offered by the Diigo bookmark pages, one uses tags to achieve much the same effect for the visitor.

    The advantage of reverse chronological ordering on a bookmark page is the same as that it offers on any other microblog, or full blog, for that matter - it offers the visitor, on a repeat visit, the freshest material first, reducing the time he spends going over material that he has already seen. I've tried to be a little diplomatic with you - as diplomatic as your obnoxious attitude let me be - but this option would really be an awesomely stupid for a microblogger to implement, one that would drive his traffic away from his public bookmarks, while not helping him any more with the finding of his private bookmarks, that would a judicious use of tagging. This is most unlikely to appeal to any but a handful of users who probably would be well advised to seek therapy, could present a threat to the user base in general should the restore option prove to have a few bugs in it, and would in no real way serve Diigo's bottom line.

    With all of the requests that have had to be put on hold because of manpower limitations, for the staff at Diigo to drop everything to act on this silly request from somebody who is clearly here to create a disruption, anyway, would be foolishness, indeed.





  • The Ravine / Joseph Dunphy
     



    Greg Ravn wrote:

    > .. filling up my mail inbox

    As the Diigo staff will confirm, I have never sent you so much as a single message. If you wish to maintain that my posts to your two threads, in which you do little other than rant and look for feeble excuses to make personal attacks, have been so numerous as to fill your mailbox, I invite anybody reading this to count them.

    I assume that we all passed first grade math? One doesn't even need to count to ten for this one. So, Greg, go get the help you need. I'll respond to the rest of your gibberish at my leisure. Or not.

    > .. Diigo should support alphabetisation. Case closed.

    It's not like you're somebody who can be reasoned with, and after that last outburst, I don't believe that very many readers are going to need to be convinced that you're an idiot.



  • The Ravine / Joseph Dunphy
     
    For the record, since the record has seen some tampering since I was last here ...

    I posted some screenshots taken while I was logged into one of my accounts on Del.icio.us, showing the pages used for administering my account in their entirety and overlapping the screenshots, so that those viewing them could see that I could not have left anything out; I believe you'll still find at least some of them in my Flickr photostream, two years later. You might notice that this kind of documentation of a claim is something that the unstable and abusive Mr. Ravn did not come close to attempting. He gives you one washed out shot of a little sliver of a corner of a page. One can't even tell from the shot whether or not one is logged into Del.icio.us as one is seeing what is shown, and that is deliberate.

    As I recall, Del.icio.us offered an alphabetization feature, but not one akin to the one we were discussing. The feature offered was one that would allow a visitor to a user page on Del.icio.us to view the bookmarks on that page in alphabetical order, not one that would let the user put his own bookmarks in that order. The alphabetization was an ephemeral thing, that affected nothing but the display the visitor would see during that session. There was no change in data involved, no permanent reshuffling of anything, just a third party's choice of display options.

    Greggie knew that, but went on ranting anyway, because he knew he was dealing with cowards who would give him what he wanted, as insane as it was, if he made enough of a scene. So, he did a little snip here, a little cut there, and counted on your imaginations to fill in the details that weren't there to be seen, and your willingness to be suggestible for the sake of peace. The other thread has since been deleted, along with a few posts on this one, including one of mine in particular. As we're about to see, irresponsible and cowardly moderation would seem to be a Diigo tradition.
  • The Ravine / Joseph Dunphy
     
    Let's take a look at comment 16, which the mods have deleted from this board. I'm the one who posted it. To put this in perspective, Ravn has started two discussions, attacking Diigo loudly, rudely and insanely in both, and I've made the mistake of publicly defending Diigo. It's a mistake that I'll never repeat. I wrote:






    Mr. Ravn, apparently, just wrote to me a little under two hours ago (on Thursday, September 24, 2009 4:00 PM, US Central time), attempting to post the following comment to one of my blogs, beautifully illustrating why I believe in using comment screening in the process. Out of respect for Diigo's terms of service, I've softened the profanity. The comment reads




    "Greetings, Mr. Dunphy. I hear that Delicious has no alphabetising feature. Is this true? (Of course, you're one of those pu**ies who doesn't let people say things about him without approving it first. Don't worry though, I won't stop harassing you until I find a way to really pi** you off.)"



    There's a word for this. It's called cyberstalking. If I hadn't already broken off communications with Mr.Ravn, I would most certainly be doing so at this point.

    I will be forwarding this note to Diigo's staff with a simple question - Yes or no, does Diigo feel that this is acceptable behavior out of one of their users? When one user announces his attention to harass another user endlessly, sorry, but there is no such thing as being neutral. One either does approve of this sort of behavior, or one does not.

    I have written to Diigo about this incident. We'll see what, if anything, they're willing to do about this. One way or another, we'll learn something about who they are, as a company, and that is always useful information.





    I wasn't going to have to wait very long, as it turned out.
  • The Ravine / Joseph Dunphy
     
    Ravn, in comment 17, went on being his psychotic self, which makes Joel Liu's remarks in comment 18 all the more memorable. Keep in mind the fact that, at this point, Ravn has announced his intention of committing a crime in response to my defense of Liu's employer. Cyberstalking isn't just obnoxious behavior, it is a legally defined offense in a number of jurisdictions. Let's take a look at what Greg says next.

    Again, I'll soften the profanity, not out of any respect for Diigo at this point, but just because I don't want to give them an excuse to delete this post.







    Lol. As soon as s**t gets lukewarm, you go from being on a first-name basis with me to addressing me formally like this is some sort of public trial.

    Trouble for you is, I'm not one of their users. I'm just on this website, f**king with you because you're a total p**z and you thought you could trade barbs with me in that ridiculous way you do it. I really don't care if they ban me from this little corner of the internets on account of your childish ramblings. I've already proven my point. It's your own d**n fault, and even if I go, everybody here is still gonna recognise how incredibly stupid you really are. And if you wanna keep whining about it, I can keep fucking with you long after they kick me off this spectacularly HTML-enabled forum.

    Really, everybody knows how glad you are that I decided to open up two freely available links on your Diigo profile page. (By the way, that's not "stalking," in the least. It's getting the last word, the right way. Which isn't to say that I couldn't, if you really want the word defined for you first-hand. You need to invest in a dictionary way more than I do. I own more than you've probably ever seen in your pathetic life.) Otherwise, you wouldn't be able to take the easy out of complaining to the administrators that I just won't leave you alone. Gee - seems like a problem you used to have, Ravine!

    Y'know, if you'd just come out and admit that you're a gigantic vulva who argues incessantly without fact-checking jack s**t, and that I've presented incontrovertible evidence that you've been wrong on every issue about which you've insulted my and everybody else's intelligence
    on this forum, I would feel less inclined to get my friends involved in making you recognise the error of your ways. But instead of just crying to Diigo mummy and daddy privately and not even letting me know about it, you had to continue to make a public spectacle of yourself like
    you've got something to prove to your precious readers. Rule #1 of keyboard warriorship: Never, ever make it more valuable for someone to ruin your day than it would be for them to prove their original point, ESPECIALLY when that point has already been proven, time, and time, and time again. Rule #2 is, never care more about your internet friends than the mission at hand.

    So, "Dunphy," I heard Delicious won't alphabetise for you. Is this true? Pissant.






    As I've pointed out, he proved nothing, because he screenshotted nothing but a fragment of a page, as you can still see for yourself - the screenshots are still up and again, notice that he wasn't willing to let you see the whole page. But the mere fact that Ravn was a jerk who though that belligerence was an argument isn't what made this memorable, and worth commenting about, two years later. One runs into idiots like him every day, and seldom remembers their names for long.

    The cowardly response of management is what makes this memorable. Let's take another look at what Liu said, immediately following these last two post, and note that his remarks are still up there:



    "Hi Greg,

    I agree it's better to add an alphabetical order in the list and we'd like to add it . I guess it will help you find bookmarks easily in a list. However, since you will have many bookmarks in "My bookmarks" page, it will be very hard to find bookmarks though alphabetical order, right?"




    You did not misread that. Management's response to a report by a reasonable user reporting a threat of harassment - not an interpretation, but Ravn's own words - that came in response to said user's defense of management's company was to try to give the insane individual threatening him with harassment what he wanted. Then, as if that weren't bad enough, management waited until the news got a little old, went into the records, and selectively deleted portions of it that revealed what they had done.

    No good deed goes unpunished. Liu and Diigo obviously have no idea of what the word "gratitude" means, a point I would soon take up with them. Actually, with Joel.
  • The Ravine / Joseph Dunphy
     
    I'm looking through my records for the letter I sent, although, to be honest, at 12:45 am my time, I'm not sure of just how motivated I want to be, so I'll give you the reader's digest version of it from memory, and maybe repost the original elsewhere, when I find it, if there still seems to be any point to doing so.

    I had already sent the staff a message reporting Ravn's behavior and citing the terms of the user agreement which he had breached before Joel showed up, and Joel replied by schmoozing with the offending party, who had grossly breached the TOS in both word and spirit in a way that would offend and outrage almost anybody who could function in the real world, while giving the silent treatment to and snubbing the person that the offending party who Ravn had just publicly announced, on Diigo's own board, that he was harassing, in this very discussion. The man's classism was a nice touch, if one really wants to call somebody who acts this way "a man". Remember what he said?

    "I own more than you've probably ever seen in your pathetic life"

    I was infuriated, and rightly so. I expressed my anger in a message to Liu, saying many of the same things you've seen me say here (in different words), and told him that Diigo would no longer be seeing my support or my content, if that was going to be their position. You might notice that my postings taper off abruptly at that point. Ravn was banned from Diigo shortly after that, his profile suddenly vanishing, but I wasn't about to start posting again. I was really disgusted by what I had just seen.

    A few years have passed, and I've come back to see what I can see, and what do I find? Basic functionality is falling apart, and management has, quite swiftly, responded to at least one report of a very seious problem by obscuring the report. The post is still there, it just doesn't show up in the index. That really does seem to be the continuing theme in all of this - cowardice. Rather than face up to unpleasant matters and dealing with them, management has found that it's far easier to just bury the report, and not let people know about the problems, at all.

    I mothballed the Ravine for a while - that's the name of my blog, not a personal nickname. Over the years, I've had a slow, steady stream of users choose to follow me, and that matters to me. It would be pretty arrogant of me to not care about somebody expressing interest in something I do, but I'm not really inclined to do it here, not if this is how management is going to act.




    To Joel, et al. - I really wanted to like you guys, but you just wouldn't let me. You've consistently taken the path of least resistence without concern for your users or your responsibilities on the job, and worst of all, you seem to be OK with that. You never waver in the exercise of your vices. Somebody with a conscience would.

    I'm coming to view a company that I started out feeling warmly toward with genuine loathing, and while I'd be open to feeling otherwise, if the facts were to justify that, I just don't see how they could at this point. Tampering with the record, on the sly, to keep people in later years from seeing how easy it was for you to toss a supporter to the wolves? Granted, we're looking at a fairly wimpy wolf in Ravn's case, more of a feral chihuaha than anything else, but the act remains grotesque, and your ethics seem lacking.

    I find myself inspired by all of this to take a bold action, of sorts, but it isn't the sort of inspiration that speaks well of the muse. You've inspired me to give up on social bookmarking. I've got some old page finds stacked up, and I can write about those for a while, and that's fine, but as for being at all active on Diigo, or even looking for a new social bookmarking service to be active on, I'm thinking that this is maybe a very bad idea. Between Stumbleupon gleefully wiping out years of its users' work on October 24, Ma.gnolia losing its user data because the owner saw no need to keep the tech staff around, Propeller pulling a disappearing act, Simpy being turned into a redirect to the Reuters homepage ... I, for one, am very tired of finding myself looking at the screen and going "Oh, G-d, now what". I'm tired of finding the latest way in which people in this section of the Internet are going to foul up, and really seem proud of the fact that they fouled up.

    Why say "oy!" when one can say "gevalt!"? The accounts are free, and I'm happy to leave them open, but I am done with these games, and wonder how many other people feel the same way. People whose content would have given this service more credibility than it could ever see from the contributions of Ravn and his ilk, ie. the people who you've chosen to deserve. What kind of content is a person like that going to produce, and who is going to want to read it? Questions that you really should be asking yourselves, at this moment, but I kind of doubt you ever will.

    It's been memorable. Later, guys.




    PS. I see Diigo has now sunk to the use of inline advertising. I've also noticed that Internet Explorer has started moving over three times as quickly since I've disabled my Diigo toolbar. You are trying to make this decision an easy one, aren't you?

    I can't believe I ever defended this company or its staff.
The Ravine / Joseph Dunphy

Diigo keeps logging me out - 114 views

server sign in sign out log in log out resolved
  • The Ravine / Joseph Dunphy
     
    This is a new problem, albeit not a huge one. For the last few days, every time I've turned on the computer for the first time that day, I've found myself logged out of Diigo. Yes, my computer is set to accept cookies; I'm still logged into a number of other sites when my day begins. But not Diigo. The good news (so far) is that the involuntary logouts have only seemed to be happening once per day.

    Anybody else notice the same thing?
  • ...4 more comments...
  • The Ravine / Joseph Dunphy
     


    Graham Perrin wrote:

    Please, what's your:

    > operating system and version

    Windows XP
    Version 2002
    Service Pack 3

    > browser and version

    Internet Explorer 8

    > version of Diigolet, or installed version of Diigo?

    I use the toolbar. My activation letter came on February 9 of this year, so probably whichever version had been most recently released, then. I see a file named DiigoToolbar.3.1.13.dll, if that helps.

    > What's the expiry date of your diigoandlogincookie ?

    I have no idea and wouldn't even know where to look for such a thing.

  • The Ravine / Joseph Dunphy
     
    The problem didn't replicate itself today, for some reason. Good news, if this lasts.
  • The Ravine / Joseph Dunphy
     



    "Please keep personal insults out of the public area."

    Taking you to task for inappropriate conduct does not constitute the making of a "personal insult", no matter how convenient you may find pretending that it does.

    Love the quotation out of context, however. Surely the mark of a true gentleman.



    "If you do not wish people to guess that you use Windows, then maybe refrain from joining groups that have the word 'Windows' in their name."


    Sigh. You do know that there's more than one version of Windows, right? Did you understand what I just said to you at all?



  • The Ravine / Joseph Dunphy
     


    Censorship is not cool. Censorship carried out for venal puposes is even less so. But I'd seen people sink to it before, so I had the foresight to hold onto copies of the posts which were wrongly deleted from this discussion, allowing me to repost them here.

    Post # 9 read:





    Ummm ... Graham

    What exactly is your affiliation with Diigo? If you have none, then
    what are you doing asking me questions on their behalf, and thanking me for feedback?

    If you are affiliated with these people, then what are you doing acting like you're just another user, as you do here?

    Who the (deleted) are you?





    Let's make sure that there is no misunderstanding on this point. I'm the one who wrote "(deleted)". There was no profanity in that passage to delete, because I never put any in, in the first place. The only thing that I've changed in the passage is the font color, because I've set the quote against a black background.

    In this case, we have a perfect valid complaint - that Perrin is acting as if he possesses authority which he does not - being responded to with an act of censorship. This is completely unacceptable and grossly unprofessional. I'd go so far as to call it corrupt.



  • The Ravine / Joseph Dunphy
     


    Let's take a look at comment 11, now. As you will see, it's deletion was equally indefensible, and arguably defamatory in its effect (and, I'd say its intent as well), as it leaves the reader with a distorted picture of what was taking place in this discussion. Ever see Jimmy Kimmel do his "year of unnecessary censorship" pieces? Then you know the game, the difference being that Kimmel lets you in on the game.

    Let's see what a little added context will do, in this case.






    Nice try.

    If you aren't a team member, then you aren't in a position to fix anything, and therefore have no use for the information. You should, therefore, not be asking for it.

    What you're starting to remind me of, right now, is the sort of person who will follow behind the police and take it upon himself to start doing crowd control on their behalf, manufacturing his own authority; a control freak who pretends to be something that he isn't. People like that don't solve problems, they are problems. All that you did on this occasion was waste my time, and maybe slightly increase my vulnerability to a hacker's attack, by telling him something about the computer I use. In no way were you helpful.

    In the future, if you wish to feed your ego, please do so on your own time. Thank you.










  • The Ravine / Joseph Dunphy
     


    I'm holding onto copies of this update for reasons which should now be obvious. There is nothing honest about the moderation taking place in this forum.

    This is really bad. Outrageous, in fact. Perrin, having been called on the fact that he's been creating the illusion that he's something he's not, declares a truthful statement to be a personal attack, on the basis that the truth doesn't make him look very good. This is an argument that should get its maker laughed out of any discussion in which it is made, and yet somebody on staff was willing to engage in censorship, in support of it. Absolutely disgraceful.

    Open question to those working at Diigo - who did this, and how long ago did you fire him? Tampering with the public record in order to protect a misbehaving user from the public recognition of his misconduct, at the expense of another user with a valid complaint? How much worse could this be?





Maggie Tsai

Diigo V4 is live now! - 131 views

Diigo V4 spam (electronic)
  • The Ravine / Joseph Dunphy
     
    I just saw the new Diigo, and it took my breath away. Mainly because I was hyperventilating.

    Horrible. Utterly, deal breakingly horrible. As somebody who participates in Webring, and was going to put his pages on Diigo onto a few ring systems, having already started work on a homepage for his account, I now find that I have no choice but to immediately cut all links to Diigo.

    Where there was order and ease of navigation, now there is a mess. Before, one found the discussions on one portion of the main page for a group, below them the links, one knew which was which and if one had to set up a return link to, say, the ring the visitor came in on - or otherwise help him find his way around, to the homepage for a group or some other place he might need to be - not a problem. One just submitted a few key links to the pool for the group, and there they stayed, where they were needed and everybody could find them. Which really was necessary, because Diigo never saw fit to provide its users with the option of posting links in the descriptions of its groups. This wasn't perfect, but it got the job done.

    It doesn't any more. Links and discussions have been tossed together into a common pool, that tidy and easily deciphered ordering being replaced with a scrambling that leaves anybody guessing as to which are the bookmarks and which are the new discussion topics, and no possible way of keeping needed navigational links (group homepage, return to ring) - links the need for which would go without saying on almost any site other than this one - where they can easily be found and accessed. Diigo's staff took what some of us had carefully assembled, and tossed it into the grinder without asking any of us what we thought of the idea, first.

    Is the new look a little more stylish than the old? Who knows. Diigo has never been known for its looks, but it was known for its functionality, something a lot more important, and you've destroyed that. Aside from navigational issues, I went to my own group, looking for my own posts, and had trouble finding them - and I wrote them!!! Just imagine the experience being offered to somebody new to the group.

    Guys, I'm trying to stay calm and civil, but what's a nice way to say "I can't imagine what you were thinking about"? Not that I doubt that you meant well, but this is unfathomable. I have this mental image of some of you walking into my library, and going "let's help Joe find his stuff in the morning", and just tossing every book in the place on the floor, while putting blue and white bunting over the shelves, and then standing back to see how pretty it looks. Why oh why oh why would you do this?

    For half a second - I timed it, it came to about ten heartbeats worth of my time - I thought about picking up what I had written, and looking for a new place to repost it and start afresh, the way I did after Ma.gnolia succeeded in losing all of its user data, but finally thought "why even bother". I'll spend a few days searching for a new host, maybe even a few weeks, maybe not even find one - or maybe I do find one, get set up, make everything look nice, only to have another development staff at another provider flake out, and destroy everything I had been creating. Again.

    Why is it so hard for developers on social networking sites to understand that rearranging its users' material without asking them first is a lousy trick to play on them? Could you picture somebody at Freewebs, one day, explaining to me that "Joseph, we decided that what we needed to do was move the material from the sidebar on that one page of yours to the center of the other page, and then move the stuff from there to" ... and succeed in finding many people who would expect me to not be a lot more visibly upset about that than I am about this, right now?

    I would be fighting the urge to put my fist through the screen at this moment, if only I weren't feeling a little shaky from the fast. Why, Maggie? Why did you have to fix something that wasn't broken?





    PS. Oh, and I see that the homepage link is gone from our profiles, as well. Thank you. That's even better. Not only did I find that my pages had been scrambled, but that their scrambled remains had been shredded as well. Delightful.

    Maybe it's just time for me to give up on Diigo, period. Between this, the sticky spam splattered over select portions of the Web, and the business with Mr.Ravn, I'm starting to view this site with a little dread. I think your company welcome trolls and spammers more than it welcomes anybody trying to do anything serious on your space, and I think that's kind of messed up. But I expect that the trolls and spammers will now chime in to disagree.

    Oh, well.
  • The Ravine / Joseph Dunphy
     
    In parting, because I've had enough of this subject - in case anybody was wondering why two posts instead of one - that's because Diigo's new and improved software kept cutting the end off of my post, and I got tired of rewriting it.

    The sky is lighting up. I think I'll go see how beautiful the morning will be, today.
Barbara Reid

contact - 9 views

started by Barbara Reid on 24 Sep 09 no follow-up yet
  • The Ravine / Joseph Dunphy
     






    Bring your cursor up to your name, which you should see in the upper right hand corner of your screen, just to the left of the box with the word "groups" in it. A little box will come onto your screen, containing the following words, in a column

    profile
    settings
    tools
    sign out


    Click on "settings". You'll be able to use the box at the top of the screen to
    reset your password.






Randy Bennett

Difficulities in Bookmarking Pages - 22 views

Bookmarks pop-up blocked
started by Randy Bennett on 23 Sep 09 no follow-up yet
iplnts

Allowing minimal html in the forum text - 206 views

feature forum suggestion HTML text format code hyperlink link colour sticky note annotate markup wiki textile Trac WMD WYSIWYG WYSIWYM
started by iplnts on 16 May 07 no follow-up yet
Graham Perrin liked it
  • The Ravine / Joseph Dunphy
     



    Oliver S. wrote:

    > And text formatting is possible too by using
    > HTML code.
    > Of course, rich text editing similar to the way it can be done
    > within sticky notes would be better.

    I like having HTML as an option, and would hate to see it go - a lot. I hope you're not suggesting that.




Kris

more accounts - 77 views

admin accounts bar help suggestion
started by Kris on 08 Dec 08 no follow-up yet
Nathan Rein

Is Webslides still supported, or is it dead? - 66 views

webslides slides slides.diigo.com rss
started by Nathan Rein on 20 Sep 09 no follow-up yet
  • The Ravine / Joseph Dunphy
     



    Joel Liu wrote:

    > We are very busy in preparing the new release ...

    It looks like a very cool feature. But I didn't even know that it existed, until just now, and didn't find any links to it from the main page and wonder how many other users had never heard of it, either.

    This might be limiting usage and apparent interest in a feature that seems to show great potential.



The Ravine / Joseph Dunphy

Frankenlinks / Keeping Links Relevant (sort of) - 25 views

Internet Archive dead links win win
started by The Ravine / Joseph Dunphy on 24 Sep 09 no follow-up yet
  • The Ravine / Joseph Dunphy
     





    First of all, I'd like to introduce everybody to a site worth knowing about, called the Internet Archive. Tagline: Surf the net as it was.

    Let's say you have a site. Let's choose one that nobody would think is mine: the official homepage of the city of Chicago, located at

    http://egov.cityofchicago.org/city/webportal/home.do

    Suppose that, out of idle curiousity, you'd like to see what that site looked like in the past. You go to

    http://web.archive.org/web/*/http://egov.cityofchicago.org/city/webportal/home.do

    where you find yourself presented with a menu of past copies of that site, which you can reach by clicking on the date in which the copy was made. For example, here we have the October 8, 2003 copy of that site:

    http://web.archive.org/web/20031008120348/http://egov.cityofchicago.org/city/webportal/home.do

    What makes this more than an idle source of amusement for us, at this point, is the fact that unless the owner of the url asks that his page be removed from the archive, it will stay in even after it ceases to exist. The archive can be used to recover much of a site that has been hacked, deleted or otherwise lost, if the site has been archived. Anybody who wants to can submit a site, any site, to be archived merely by going to

    http://www.alexa.com/help/webmasters#crawl_site

    entering the url for the site in the box marked "url", and clicking on "crawl my site", even if it isn't his site, and any url will do. It doesn't have to be an index page or the top page in a domain or anything like that. Which brings me to my suggestion for dealing with the problem of links going dead, and the cleanup that might go with that.

    Set the system so that when a page is bookmarked, the url for that page is automatically submitted to the Internet Archive. The staff at the Archive, recently, gained some good press by working overtime to preserve the sites at Geocities, before that provider closed; what Diigo would be doing is very much in keeping with what the Archive is trying to do, and the staff would probably be very happy to work with Diigo on this one.

    Then, should the link, on testing, keeping coming up dead for a long enough time that one would be fairly sure that the site wouldn't come back, the Diigo system would realign the links on the reviews associated with that url, so that instead of pointing to

    (old url)

    then would instead point to

    h t t p : / / web . archive . org / web / * / (old url)

    (spaces introduced in an attempt to keep the Diigo system from creating links to nowhere)

    The system would then put a small annotation on the link indicating that this link is to "an archived site which might no longer be in existence". If it is in existence, there will be a link to it on the top of that menu page for it on the Archive site, and visitors to Diigo will still be able to find it.

    This way, the old pages, even after vanishing, can still be read and enjoyed by the visitors, along with the user comments about those sites. The need for cleanup is reduced, and visitors are introduced to a wonderful resource.






    Originally Posted to the Diigo Feature Request Community, crossposted here because I'm not sure that Diigo is reading that group, any more.

    But I hope they are.








Danny Rhay

Diigo etiquette on "friending"... - 51 views

friend diigo etiqette
  • The Ravine / Joseph Dunphy
     



    "Is there a proper etiquette?"

    Probably not, though I'm sure somebody will pretend that there is - who would establish such a thing? Really, something akin to the Golden Rule is worth more than a few reams of text about Netiquette.

    Personally, when I'm new on a site and have few friends, I start out by being pretty easy, a regular friends wh ... ummm, gentleman of the evening. If you catch my meaning. I'll say "yes" to almost anybody, because that's how I first become visible.

    How few is a few? The largest number of friends I have on any site is eight. I probably would not go above twelve in one location, and would be almost absolutely set on not going above twenty. The only way that could change would be if it had to - ie. a real world friend or family member drops by and asks to be the 21st. I can't say "no" to one of them, but to anybody else, yes, I can. So once I have my third contact, and am visible, I start getting more selective.

    Does this person have a real presence - a page with real content that gives me a sense of what his or her interests are, and a little feel for who he or she is - or am I looking at a blank slate? Does this person seem like somebody I could get along with? Do I enjoy reading the page I'm looking at? Also, has this person friended half the population of North America? What I'm looking for in a "friend" is the possibility of building a relationship that would let me take off those quotes and just be a friend. Who has time to be a friend to 3500 different people?

    Notes? I've sent notes, but have never received one for this, and don't mind. My thought is "it's just a website, chill and don't make a thing out of it" - we're here to have fun. Just be considerate, and if that's not good enough for somebody else, just move on and don't worry about it.

    YMMV, others will differ, and all that other noncommital stuff. It's just how I see things.



  • The Ravine / Joseph Dunphy
     



    Graham Perrin wrote:

    > I'll take this opportunity to apologise for the few friend requests that have gone
    > unanswered in recent months. I'm awaiting the next version of Diigo before
    > responding to them.

    Gosh, Graham, what would happen if everybody who had neglected friends requests in the last few months were to submit a comment like that? Why, it would shut down the thread, and as we've seen you argue on another thread, we can't have that. We must get the moderators involved to remove your post, and then properly chastise you.

    May I count on your support in this? Also, still having trouble seeing why somebody might find that you were behaving in a manner that suggested just the tiniest bit of egotism on your part? Where would you get the idea that the one thing on our minds, as we read this discussion, was how up to date you were on your friends list? How is that of general relevance?



Danny Rhay

How to become more visible on Diigo? - 19 views

diigo socialbookmarking profile friend bookmark groups lists post
started by Danny Rhay on 17 Aug 09 no follow-up yet
  • The Ravine / Joseph Dunphy
     



    Mr. Rhay,

    My experience with Diigo is very limited, but having moderated and participated in groups elsewhere, I have found one thing to be true: activity attracts activity, and inactivity preserves itself.

    "Build it and they will come" is something that I've seen a lot of people try - myself included - and, as a strategy, it always seems to fail. But if you go out, find a few friends, and ask them "could you please help me get this group going and I'll owe you" - and maybe have a number of real, enjoyable conversations in the forum, others might be drawn in.

    But be ready to be very patient, because a group can easily take a few years to get going. If you like the people you're trading thoughts with, though, those few years of talking just to them might not seem a burden, and when the group finally really does get going, your sudden success might seem almost to be a free gift.

    I could be wrong, however.



trician1

Why not Hotmail? - 10 views

hotmail joining spam (electronic)
started by trician1 on 21 Aug 07 no follow-up yet
  • The Ravine / Joseph Dunphy
     



    "Why not Hotmail then?"

    I can think of one reason why you might want to avoid that. According to Google, a number of users probably lost their gmail accounts to hackers this way:

    1. They used hotmail or live.com addresses to register their Google accounts.

    2. They failed to log in for a year.

    3. The hotmail accounts lapsed.

    .... and here is where the story gets interesting ...

    4. Hotmail recycled their ids, allowing the hackers to take on their victim's identities, as far as the Google system was concerned. Using the contact address, they requested the "lost" passwords for "their" gmail accounts (read: their victims' gmail accounts), which they then hijacked.

    In principle, one could do the same to a Diigo account registered that way, or anything else registered through hotmail. The motivation for stealing the Gmail accounts seems to have been the desire to use them for spamming, and while a Diigo account can't be used for mass mailing, you might notice that this site does have a large population of spammers.

    So, you might want to be careful, even at the risk of being overly careful.



Maggie Tsai

New highlight colors - 144 views

highlight toolbar performance colour shade depth suggestion FAQ
started by Maggie Tsai on 21 Apr 07 no follow-up yet
  • The Ravine / Joseph Dunphy
     



    Out of curiosity:

    Does anybody know of any pages with black backgrounds that had something highlighted on them? I'm wondering how that looked.

    Not everybody uses a light background when laying out a page. Some of us find all of that glare unpleasant to look at, after a while.



The Ravine / Joseph Dunphy

Censorship on Diigo? This would be a problem | Diigo - 4 views

  •  


    Discussion on Diigo Community. I found that posts that were supposed to be public were being turned into private ones, and that others were having the same problem.


The Ravine / Joseph Dunphy

Top Digg User Zaibatsu Banned - Reactions from Both Zaibatsu and Digg Management - Read... - 0 views

  •  


    WARNING: Mild profanity at the other end of this link, too. Unavoidable, as it is found in the quoted material.

    Brief report of the incident, along with a much longer taped interview with the banned user, marred by prejudgement from the interviewer, who can't seem to let go of a fixation on the idea both sides in this absurd incident must have a point, or that at least Digg must.

    Quoting the post: "We get the feeling that there is more to this story than we have managed to unearth ... Clearly Digg feels that Zaibatsu has violated their terms multiple times and it appears they've simply had enough." In other words, corporate spin should be taken naively, at face value.

    Zaibatsu does himself no favors in his response, by choosing to be conciliatory in his response. In a civilized society, there's nothing wrong with that, but we're not living in one of those. We're living in one that still bears imprint of the same fun loving culture that brought us the concept of "trial by combat" and it shows.

    When you are wronged and you are speaking, keep it short, keep it sweet, and let your anger show. Do not offer to turn the other cheek, and do not express concern for those who have wronged you, for these civilized acts will never be understood by the uncivilized men with whom you deal to be anything other than a confession of guilt.


The Ravine / Joseph Dunphy

Internet Censorship - A Digg "Bury Brigade" Case Study : Zaphu - 1 views

  •  


    Points to a disproportionately large number of posts about the political candidate Ron Paul that were buried on Digg, in support of the premise of that so-called "bury brigades" exist on Digg, groups of users who vote against articles en masse when they don't like them, "philosophically".

    This should surprise absolutely nobody who is familiar with Digg's basic operating principles and has been online for more than ten minutes in his life, but sometimes people need evidence in support of the obvious.

    Putting the feeedom to be heard on a topic to a vote - how do people expect that to work out?


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