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Jarrad Long

Reips, U-D & Garaizar, P. (2011) Mining Twitter: A source for psychological wisdom of t... - 10 views

This article discusses the usefulness of Twitter as a tool for research. Researcher Pablo Garaizar suggests that monitoring large volumes of tweets and identifying trends in what users are saying -...

Net308_508 collaboration Crowd participatory

theresia sandjaja

Social Interaction and Co-Viewing With YouTube: Blending Mass Communication Reception a... - 0 views

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    This article examines on various factors of uses and gratification on why people utilise media in Youtube. First factor is motivation, where the writers believe that the media behaviour is goal directed and purposive. This motivation is part of the central concept in acquiring media within online space. Youtube technology enable the user to satisfy interpersonal needs and communicate their opinion to others thus creating social bond between users. Secondly, the activity factor explained that Youtube provides a medium to facilitate activities to audience before, during and after media exposure. This activity can influence how audience perceive certain (media exposure) through social interaction. Last factor, which is affinity, described how Youtube enable users to select various channel of media for their own interest. For example, active users tend to create their own video and share with the public, while the less active users may only need to find information or entertainment. These factors relates well with the reading by Wasko (2005), which examine why online users voluntarily contribute knowledge and ideas to help others in online environment.  Following the factors above, the writer also includes the study on user background characteristics that shape their activity on Youtube. This characteristics including: social activities and interpersonal interaction, locus of control where belief is reflected to control events, sensation seeking and innovativeness. The study is based on the quantitative research to support their hypothesis. 
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    To conclude the article, there was an argument that previously, researchers believed the Internet would blur the lines between mass and interpersonal communication. Through the analytical data that were included, the writer argued that the new social networking sites would blend the mass and interpersonal communication.
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    The link above only provide first page free sample. For complete version of this reading please access through Curtin Library catalogue Source: Haridakis, P. & Hanson, G. (2009) 'Social interaction and co-viewing with Youtube: blending mass communication reception and social connection'. Journal of Broadcasting & Electronic Media, June 2009, 53(2), p.317 (19) available online through Curtin Catalogue. Additional reference: Wasko, M. M. & Faraj, S. (2005), 'Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice', MIS Quarterly, 29(1), p. 35-57.
owen_davies

BitTorrents and Family Guy: teenage peer group interactions around a peer-to-peer Inter... - 22 views

This particular paper looks into the bit torrent community while focusing on the popular American Cartoon-Comedy Family Guy. The article looks into how bit torrent is able to make downloading and s...

Net308_508 Crowd bittorrent

samara hartnett

Radio's Social Media Performance is Pathetic | Mark Ramsey Media LLC - 0 views

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    This article is by Mark Ramsey the author of two radio industry bestsellers. He has extensive experience in broadcasting, both television and radio, and is influential in media research and strategic implementation (Ramsey, 2010). Mark Ramsey states 'Radio can have a huge stake in social media thanks in no small part to our powerful megaphones' (2010). It is with this remark that the rest of the article can be better understood as a valuable resource when discussing mobile devices, crowd sourcing and their importance to radio if it wishes to embrace a new media platform. The ease with which users/ 'audience will give up information' (Ramsey, 2010) and participate in real-time interactions (ie.tweeting or sms stations) highlights a need of the audience to not just listen but join the conversation. Radio is shifting from a once passive 'you push, they consume ' to an active ' you join in, and they share' medium (2010). Although this article skims over any direct reference to mobile devices, it remains relevant because it highlights the driving want of audience participation and the role of radio to 'respect the audience and add value to their lives' (Ramsey, 2010). This shifting relationship is facilitated in large by current developments in mobile device technologies. Traditional forms of media such as radio have to now reconsider how their content is being consumed and respond adequately to their audience. Ramsey, M. 2010. About. Retrieved from:http://www.markramseymedia.com/about/ Ramsey, M. (2010, July 26). Radio's Social Media Performance is Pathetic. [Web log post]. Retrieved from: http://www.markramseymedia.com/2010/07/radios-social-media-performance-is-pathetic/
Jocelyn Workman

Yates, D & Paquette, S. (2010) Emergency knowledge management and social media technolo... - 2 views

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    This article looks at the value of social media as a knowledge management platform for managing emergency responses by organisations to disasters, based on a case study of the 2010 Haiti Earthquake. The US was a major stakeholder in coordinating the emergency response to this humanitarian crisis and had, prior to this event, relied on manually intensive and centralised knowledge management systems. This was the first time the U.S. Government "relied on social media to coordinate knowledge and action between cooperating agencies" (p. 7). Data was gathered by one of the participating authors assigned to AFCAT (U.S. Air Force Chief of Staff's Crisis Action Team) to configure social media tools. SharePoint, newly introduced to the organisation, provided a new basis for knowledge sharing. Previously, the only opportunity for staff to find out what others were doing was during information briefings. The SharePoint platform supported mechanisms for knowledge sharing within the team, and Haiti specific wiki pages were developed by participating agencies using a common government MediaWiki platform. Together, these social media tools increased the flow and form of knowledge as they allowed knowledge to be: o shared - it was now visible and accessible within and between agencies o reused as new knowledge o verified and usefulness rated o removed duplication of effort o facilitated collaboration and cooperation between groups Conversely, this study found that the uncontrolled uploading of information to wikis required organisations to put systems in place to manage and monitor the content of wikis. Accuracy of information for emergency response by organisations is critical. This peer reviewed article provided a theoretical framework for social media as it applies to disaster management. I found it took several readings to absorb the content and it was difficult to work out what social media tools were actually created beside wikis.
Jarrad Long

Sell Your Experiences: A Market Mechanism based Incentive for Participatory Sensing - 14 views

http://www.csee.usf.edu/~labrador/Share/PapersToRead/GameTheory/Incentive%20participation.pdf (I'm doing mobile phone crowd-sourcing) Beyond the technological challenges that face participatory s...

Net308_508 collaboration crowd-sourcing participatory sensing

started by Jarrad Long on 24 Mar 12 no follow-up yet
Jarrad Long

The Wisdom of Crowds - 26 views

This Wikipedia article presents a summary of the 2004 book of the same name by New York Journalist James Surowiecki. Initially it explains Surowiecki's ideas about how crowd intelligence works and ...

Net308_508 Collaboration organisation kony 2012 social media wise crowd wisdom of the crowds

ruenhongo

Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet - 10 views

Torrey, C., Burke, M., Lee, M., Dey, A., Fussell, S., & Kiesler, S. (2007). Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet. Human - Computer Interaction Institut...

Net308_508 collaboration social media technology community connected giving online internet volunteering donate support relief

started by ruenhongo on 23 Mar 12 no follow-up yet
jessica_mann

Japan's social safety net: Facebook's Disaster Message Board - 7 views

This article addressed similar themes to the articles that I included in my own research on collaboration and disaster management. Of particular relevance is the article titled, 'Crisis in a Networ...

Net308_508 collaboration social media technology volunteering disaster twitter facebook crisis mobile phones google Japan community victims

Victoria Jobling

The Revolutions Were Tweeted: Information Flows during the 2011 Tunisian and Egyptian R... - 4 views

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    Lotan, G., Graeff, E., Ananny, M., Gaffney, D., Pearce, I., & boyd, d. (2011). The Revolutions Were Tweeted: Information Flows during the 2011 Tunisian and Egyptian Revolutions. International Journal of Communications, 5, 1375-1405. Retrieved March 24, 2012, from http://ijoc.org/ojs/index.php/ijoc/article/view/1246/643 This article investigates how information was disseminated via Twitter during the Tunisian and Egyptian revolutions. It is clear that there were advantages in relying upon Twitter and social media during this time, because these sites provided real-time updates that mainstream media could not convey, due to the limitations of the platform, or censorship (Grossman, 2009; p.1399). The use of hashtags or key words assisted in the organisation of information, such as #sidibouzid and #Tunisia (p. 1376; p. 1395). However, the constant and rapid flow of content made it difficult to determine what is false and what is legitimate information - Twitter's strength and weakness in this situation. It is essential to understand how information can be organised and filtered through the positions of 'actor types' (classification of users in this study), making this article valuable to the study of political protests. There were many different actors mentioned but the most important contributors to the dissemination of content were journalists, bloggers, and activists. These actors had a tendency to retweet information from the same actor type or amongst the three aforementioned categories, to essentially create a sense of reliable organisation to the Twitter chaos (p. 1393). The study also concluded that individuals, rather than organisations, were considered more reliable during the uprising (p. 1398). This appears to demonstrate the scepticism associated with mainstream media in a society that no longer wishes to be talked 'at', but rather invo
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    This article relates my topic in its discussion of Twitter usage in online activism. The online activist group Anonymous (my topic of choice) also performed activist activities surrounding Egypt and Tunisia. Much of Anonymous' activities were organised through the use of Twitter making this article quite relevant. As suggested in the article, Anonymous did appear to have certain high powered actors who highlighted information of particular relevance to the operations, affecting the flow of information through the Twitter network. The article is published in a peer-reviewed journal making it a highly reliable source. It is also quite recent, written in 2011, which is a huge asset given the rate at which social networking technology progresses. The article is also perfectly relevant to the discussion of Twitter usage in political protests. The way that information flows and is determined critical or irrelevant through various actors' retweets is an important topic. I found the article quite useful as the topic is closely related to the online activism performed by the Anonymous group. This article contributes a great deal of value to this collaborative resource development project on a whole, as it is a reliable source, is very recent and it is highly relevant, dealing with Twitter as a collaboration and organisation tool.
Emily Lloyd

Resource 2: Digital Maoism by Jaron Lanier - 0 views

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    Digital Maoism, by self-confessed ranter Jaron Lanier, provides an alternative (and quite contentious) view on collaboration and the way it is used in Wikipedia. Unlike Reagle Jr, who suggests that collaboration can be successful with the correct cultural infrastructure (Reagle Jr, 2011, para. 103), Lanier argues that the best way to achieve successful collaboration on the web is to always cherish the individual over the collective (Lanier, 2006, para. 68). He expresses his frustration with the inaccuracies of his own Wikipedia page and speaks about the work of collaborative communities (or as he calls it, collectives) on wikis more generally, with disgust (Lanier, 2006, para. 33). Lanier argues that, "[h]istory has shown us again and again that a hive-mind is a cruel idiot when it runs on autopilot. Nasty hive mind outbursts have been flavoured Maoist, Fascist and religious, and these are only a small sampling" and that, "[i]f wikis are to gain any more influence they ought to be improved by mechanisms like the ones they have worked tolerably well in the pre-Internet world" (Lanier, 2006, para. 65). Lanier's essay is an interesting resource to view when thinking about collaboration and 'the wisdom of crowds' theory (Surowiecki, 2004, p. 5), and how this applies to Wikipedia. Lanier, a computer scientist and regular writer on the topic of computers and Internet-based technologies, portrays a controversial viewpoint that differs from much other writing on the topic. While I don't agree with most of Lanier's outspoken views which are often unsubstantiated, I think that there is some merit in the suggestion that there needs to be at least one individual, (as well as the correct infrastructure, as other theorists suggest), to guide the work in collaborative organisations. I also think this resource is useful as it is so far removed from other writing on this topic, which often glorifies the collective, allowing you to think about the topic in another way.
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    References Lanier, J. (2006). Digital Maoism. Retrieved from http://edge.org/3rd_culture/lanier06/lanier06_index.html Reagle Jr, J.M. (2011). Good Faith Collaboration. In J.M. Reagle Jr, Good Faith Collaboration: Culture of Wikipedia (Online Edition, Chapter 3). Cambridge, MA: The MIT Press. Retrieved from http://reagle.org/joseph/2010/gfc/chapter-3.html Surowiecki, J. (2004). The wisdom of crowds: Why the many are smarter than the few. New York, NY: Doubleday.
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    Digital Maoism is a rumination on the direction of online collaboration. Lanier examines this from a self reflexive viewpoint which begins with an examination of his own self as constructed by users on Wikipedia. In doing this he looks at online collaboration not through the empirical standpoint of participation, but the deeper reflection of having been 'produced' by it. The inconsistencies in the online record of his life introduce his perspective of measured criticism toward collaborative networks which increasingly attempt to function as overarching meta-narratives. Larnier's tone is personal, his perspective artistic rather than academic, he relates his arguments in language which brings it to life, "it's important to not lose sight of values just because the question of whether a collective can be smart or not is so fascinating. Accuracy in a text is not enough. A desirable text is more than a collection of accurate references. It is also an expression of personality." Seeing in Emily's introduction that Larnier was a "self-confessed ranter", I was a little concerned as to how balanced the article would be. He is a bit of ranter, but such is his passion for the subject, and I would say that it is a fair and insightful critique on online collaboration. Larnier's main thrust is reaffirming the importance of the individual as conscious participants within networks of online collaboration: aware of their own value as part of a diverse group rather than drones in a 'hive'. The relevance of this essay is its recognition that online collaboration is not smart merely by aggregation, that users must be empowered in their own beliefs for the group to benefit from the multiplication of which.
owen_davies

Influences on Cooperation in BitTorrent Communities - 16 views

Andrade, N., Mowbray, M., Lima, A., Wagner, G., & Ripeanu, M. (2005) Influences on Cooperation in BitTorrent Communities Retrieved from http://people.cs.uchicago.edu/~matei/PAPERS/p2pecon.05.pd...

Net308_508 technology Bit Torrent community collaboration Cooperation

started by owen_davies on 23 Mar 12 no follow-up yet
Dean Strautins

911.gov: Community Response Grids - 7 views

Yes the One-To-Many communication that social networks facilitate could have benefits for an emergency call centre to decrease the need for the same incident being reported multiple times. Maybe al...

Net308_508 collaboration community social media

ianzed

Making the News: Movement Organisations, Media attention and the public agenda - 18 views

This article very loosely relates to my focus on Anonymous. Although not particularly relevant to my focus, it does provide a decent contextual setting for explaining why Anonymous receives so much...

Net308_508 collaboration community Crowd participatory

Dean Strautins

How organisations framed the 2009 H1N1 pandemic via social and traditional media - 5 views

This paper dazzles me with non stop cramming of terms and references. I simply can not hold all those reference points in my head at the one and same time to be able to come up with insightful lear...

Net308_508 community social media Crowd participatory technology

Tamlin Dobrich

Harnessing the Wisdom of Crowds in Wikipedia: Quality Through Coordination - 5 views

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    Kittur, A., & Kraut, R. (2008). Harnessing the Wisdom of Crowds in Wikipedia: Quality Through Coordination. Carnegie Mellon University. Retrieved 2012, March 19th from http://kraut.hciresearch.org/sites/kraut.hciresearch.org/files/articles/Kittur08-WikipediaWisdomOfCrowds_CSCWsubmitted.pdf Harnessing the Wisdom of Crowds in Wikipedia: Quality Through Coordination is a study that looks into "the critical importance of coordination in effectively harnessing the "wisdom of the crowds" in online production environments". The article suggests that Wikipedia's success is reliant on significant and varied coordination from its users and not just determined by a large and diverse author-base as proposed in other studies (Arazy, Morgan, Ofer, Patterson, Raymond & Wayne, 2006). Elements such as editor(s) coordination methods, article lifecycle, and task interdependence determine whether a large author-base will be effective or counteractive in achieving high Wikipedia entry quality. The study found that unspoken expectations and a shared understanding (implicit coordination) between authors encouraged positive results when collaborating with a large author-base however more editors promoted a negative effect on article quality when using direct communication and verbal planning (explicit coordination). During the early stages of article development, both implicit and explicit coordination tend to promote content quality because author(s) need to establish structure, direction and scope of the article. For these high-coordination tasks, the study found it was more beneficial to have a small or core group of editors to set direction and as the article became more established, value can be maximized by distributing low-coordination tasks, such as fixing grammar, correcting vandalism and creating links, to a larger author-base.
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    This paper discusses the how online community can increase the size and quality of Wikipedia's article. In Wikipedia 40% of edits have done with the help of discussion page, which they focus on development of policies and procedures, communication and consensus building. Most of the editors read discussion page to know how they can increase the quality of the articles (Kittur & Kraut, n.d). According to my own studies, the most exiting research on Wikipedia belongs on how many times an article needs to have the highest quality? And why some articles have high level of quality and others not? Some contributors like to read and edit articles with similar subject and they do not edit other articles. So, Wikipedia, needs some soft wares to ask contributors' the duties they should do. For example, one article needs more reference link and another one needs more grammar correcting and of course, there are some people who their interest is finding relevant links or there are some others who like to correct grammatical mistake and they just need to know which article needs their help, so, these kind of soft wares can assert to contributors needs of articles and help of contributors Wikipedia can have equal level of quality for its articles (Ram, 2010). Ram, S. (2010). Who does what on Wikipedia? Available on http://www.redorbit.com/news/technology/1832403/who_does_what_on_wikipedia/
Velia Torres

Interactive of reactive? Marketing with Twitter - 15 views

This paper aims to analyse the effectiveness of Twitter usage across six different organisations, holding twelve different Twitter accounts. Despite the high amount of organisations using Twitter t...

Net308_508 collaboration community Crowd participatory technology

Oliver Hennessey

Encouraging Political Participation in Africa: The Potential of Social Media Platforms - 0 views

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    Chatora, A. (2012). Encouraging Political Participation in Africa: The Potential of Social Media Platforms. Institute for Security Studies. Retrieved March 22, 2012 from http://www.iss.co.za/uploads/15Mar2012SocialMedia.pdf This situation report is from the Institute for Security Studies (a pan-African applied policy research institute based in South Africa), and examines the role of social media in facilitating political participation. It uses as its catalyst the recent popular protests dubbed the 'Arab Spring' to explore the possibility of an 'African Spring' protest movement. The report includes case studies on several African countries highlighting difficulties faced by different countries utilising social media, which includes historical experiences, institutional arrangements and socioeconomic and political conditions. Of note are the actions taken in Cameroon where the government blocked the Twitter service for ten days during the Arab Spring protests for reasons of 'national security', and in Uganda when the 'walk-to-work' protests were successfully initiated by protest groups making use of social media such as Twitter, the government suspended the use of social networks causing 'walk-to-work' protests to lose their momentum. The report concludes that despite the severe challenges facing Africans in taking up social media, that ultimately "engaging with these platforms will allow citizens to circumvent the wide range of tactics used to stifle public opinion". I find this report to be a valuable resource as it explores the current environment, requirements, and limitations within Africa for movements to successfully incorporate social media such as Twitter into their political protests.
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    This article discusses the potential for political protests in African nations, in light of the recent activism in Arab countries. I found this article beneficial, as it clearly highlights the profound difficulties that are faced in some African nations, and discusses elements that are not covered in other articles related to the topic. An element of particular importance was the consideration of historical context when investigating the potential for political activism, both online and offline. The widespread poverty and clear digital divide between some people in Africa, is of significance as many choose to engage in activities of survival, rather than that of political action (Chatora, 2012, p.4). Computer literacy skills and the willingness of people to disobey controlling governments must also be considered, as people in Angola have shown no signs of retreating from political discussion and the organization of protests online, compared to people in Cameroon and Zimbabwe who are facing various difficulties against repressive regimes (Chatora, 2012, p.9-10). The importance of historical context clearly resonates with the article I discussed - "Protest 2.0: Online Interactions and Aboriginal Activists." The Aboriginal activists were uncomfortable with using new technology, due to a lack of computer literacy, as well as, the evident interference it made with the historical context of communication in their culture, as visual storytelling is favoured over the written word used online (Petray, 2011, p.927). This article adds value to the discussion of political activism as it is of great relevance to the topic and appears to be a reliable source of information. Whilst it does comment on various elements not covered in other articles, it also highlights an area of significance regarding the uptake of social media in African nations - clearly implying that there will be future developments in this area of research. Reference: Petray, T.L. (20
Oliver Hennessey

Relax: Twitter's New Censorship Policy Is Actually Good for Activists - 6 views

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    Catone, J. (2012). Relax: Twitter's New Censorship Policy Is Actually Good for Activists. Mashable. Retrieved March 23, 2012 from http://mashable.com/2012/01/27/twitter-censorship-activism/ This news article from the online news site Mashable takes a look at the announcement that Twitter will now censor tweets on a country-by-country basis, and argues that this is actually a good thing for online activists. This is contrary to the widespread backlash that has been made against Twitter with users pledging to boycott the service over its new censorship rules. The author points out that Twitter has always been subject to takedown requests, and that this was on a global scale so that if a tweet or user was removed it had to be done for everyone in the world. The author believes it is a lot better that "now, Twitter can remove that tweet in that country, but allow the world to see it". His rationale is that everyone outside of the offending country can still see the tweets, and that if Twitter were to refuse a takedown notice from an oppressive regime it could have its service totally blocked for all users in that country. The fact that Twitter has pledged to increase its transparency in dealing with takedown notices strengthens his argument. I agree with the author on this and find this an especially useful resource as it provides links to circumvent Twitter's technology in an effort to get around censors, and arguments that this new change could even allow the message of censored activists to be more powerful.
  • ...2 more comments...
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    Listen to how people can create thousands of unique Twitter accounts to manipulate the messages on Twitter http://www.abc.net.au/radionational/programs/backgroundbriefing/dont-trust-the-web/3725726 Therefore Twitter needs some rules.
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    This article discusses Twitter's announcement that they can "censor tweets on a country-by-country basis" (Catone, 2012). This policy change initially received backlash online, as users did not understand how beneficial this could be for some activists. In comparison to other articles shared in the project, this news report is not of as great a value, however, it is still relevant to the topic and highlights the importance of sharing information with the world, rather than a local community. The significance of censoring on a country-by-country basis is that when a tweet or user is blocked in a specific country, like Egypt, people outside of Egypt can still view the blocked user and their tweets (Catone, 2012). Prior to the policy change, a censored user or tweet was blocked worldwide, meaning that people can still communicate with the rest of the world (Catone, 2012). This change is of great importance to political activists in many countries like Egypt, Libya and Tunisia, because it means that they can continue to update other nations of the latest circumstances and events. During the Arab Revolution, people captured photos and video footage, not just to show to their local community, but also to provide credible evidence to the outside world (Beaumont, 2011). Clearly, this highlights Twitter's support for protestors in developing or struggling nations, as they have provided an outlet for activists to reach and inform a wider audience. While this article was not as useful as others, it is relevant to the topic and appears to be a reliable source. It, quite simply, demonstrates the importance of being heard in an online environment. Reference: Beaumont, P. (2011, February 25). The Truth about Twitter, Facebook and the Uprisings in the Arab World. The Guardian. Retrieved April 9, 2012, from http://www.guardian.co.uk/world/2011/feb/25/twitter-facebook-uprisings-arab-libya?INTCMP=ILCNETTXT3487
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    This article is of relevance to my chosen topic (the Anonymous online activism group) as it deals with Twitter and the way oppressive governments seek to deal with it's collaborative and organisational power. Mansfield-Devine (2011) discusses how Anonymous use Twitter heavily as a method of collaboration during their activism operations. Though the article says otherwise, if Twitter's censorship were to inhibit this kind of collaboration this could affect the way in which Anonymous organises itself. The reliability of the source is reasonable. Mashable may be a somewhat sensationalist online news website at times, but this article in particular has many links within allowing one to see the sources behind various claims. The article is of considerable relevance to the topic of online movements as it deals with threats to online activism. Twitter itself is subject to pressure to silence of voices of dissension in certain rendering Twitter less useful for activism purposes. I found the article somewhat useful. It highlights that Twitter impervious to control and censorship. It also highlights that Twitter is a powerful tool for organising uprisings and political movements. This article is quite valuable to the overall collaborative resource development project as it is reasonably reliable, deals with the collaborative potential of Twitter and highlights some of the threats to online movements. Mansfield-Devine, Steve. 2011. "Anonymous: Serious threat or mere annoyance?" Network Security 1: 4-10. http://dx.doi.org.dbgw.lis.curtin.edu.au/10.1016/S1353-4858(11)70004-6
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    Prior to reading this article, I had not been aware of Twitter's new censorship policy related to each individual country. After reading the title of the article, I failed to see how censorship on Twitter could possibly be considered to be a good thing for activists so I was interested to see the writer's arguments. I definitely agree that Twitter's opting to censor certain tweets is the more desirable outcome than a whole country be denied access to the site. Twitter's approach to censorship, something that they don't seem to be able to avoid on some level, has been handled in the best way possible given the circumstances. I believe that transparency of the 'take down requests' has real potential to alleviate some of the frustration users may feel when they notice that something that was there yesterday is suddenly gone today. This method of publically displaying the reason why something has been removed seems to work well for YouTube in similar censorship cases, particularly in relation to copyright cease and desist claims.
Jocelyn Workman

http://www.cs.colorado.edu/~palen/vieweg_1700_chi2010.pdf - 1 views

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    Vieweg, S., Hughes, A., Starbird, K & Palen, L. (2010). Microblogging During Two Natural Hazards Events: What Twitter May Contribute to Situational Awareness. Retrieved 15 March 2012 from http://www.cs.colorado.edu/~palen/vieweg_1700_chi2010.pdf Individuals affected by the emergency events of the Red River Floods and the Oklahoma Grassfires in North America during the Spring of 2009, posted information about their respective situations via the microblogging service, Twitter. In this study, the authors analyse "situational update" information tweeted by individuals experiencing these hazards 'on the ground' to see how these people used the tweets to inform and develop an awareness of the current situation within their community. Twitter is seen as a commonly used social tool increasingly used for emergency communications "because of its growing ubiquity, communication rapidity, and cross platform accessibility", and are "a place for "harvesting" information during a crisis event to determine what is happening on the ground". From the analysis of collected data, coding was allocated by geo-location, location referencing and situational update information. Findings indicated Tweeters broadcasted similar types of information in both emergency situations, and tweets of high Tweeterers during emergencies were 'content rich' and displayed 'big picture situational awareness', with retweets indicating important updates. This study confirms how individuals facing a crisis rely on social media for their own safety and use the tool for altruistic purposes by providing current awareness of the crisis. In addition, the authors developed a Microblog-Enhanced Situational Features for Emergency outline of information categories for use in emergency response. They suggest this outline be used to assist with the development of system s
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    This article relates to the article by Sutton (2010) because it talks about how micro-blogging in the time of disasters is one of the easiest ways for individuals to retrieve, produce and spread information through social networking sites such as Twitter. Sutton (2010) states that Twitter can bring people together in disasters which not only prompts micro-blogging but also can involve micro-volunteering as well. Online communities such as Twitter are decentralized which brings about self-organization and mobilization of information. The two articles are linked in that they both discuss how micro-blogging during disasters is about how information such as warnings, evacuations and peoples locations is shared online by different individuals in the community. Both articles had images implemented to show the readers where the location was that they were discussing as well as graphs to compare the data that is being focused. This made it very reliable to the topic and the range of references also showed how different perspectives were used in this research. I found the article relevant in showing how Twitter had an impact in disaster management and how micro-blogging can actually make a huge effect on how people communicate during a crisis. The graphs and images in the article were very useful because that provided evidence which complemented the text. The article is very valuable for this project because it shows how Twitter is evolving from being used for just a social medium to disaster management. References: Sutton, N. J. (2010). Twittering Tennessee: Distributed Networks and Collaboration Following a Technological Disaster. Proceedings of the 7th International ISCRAM Conference. Retrieved from http://www.jeannettesutton.com/uploads/Twittering_Tennessee_FINAL.pdf (Accessed 16/03/2012)
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