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Jocelyn Workman

Social Media and Disasters: Current Uses, Future Options, and Policy Considerations - 17 views

This CRS (Congressional Research Service) Report for Congress by Lindsay, provides an organisational perspective of how social media have been and might be used to improve emergency response and re...

Net308_508 Twitter social media community collaboration Wikipedia Crowd

Dean Strautins

Internet Based Collaboration and Organisation in Education Institutions - 20 views

I will post not much to try to draw these papers to the top of the list in an attempt to attract comment as it now is listed as 85 of 86 posts.

Collaboration in Higher Education

samara hartnett

Public Radio's Social Media Experiments: Risk, Opportunity, Challenge - 4 views

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    I have centered my approach to the main theme of Mobile Phones and Crowd Sourcing on both the Radio and Retail industries. With the acknowledgment that Mobile Phones, Crowd Sourcing and Social Media are all connected through the creation and distribution of information, this article further explores the individual adoptions or resistance to associated practices relating to the main theme. The article 'Public Radios Social Media Experiments' (Levenshus, 2007) proves itself very useful in its ability to pin point relevant conclusions regarding the role of the audience, the nature of online communities, the use of associated tools and reasons of reluctance towards industry integration. Although this article responds directly to Radio the points of analysis can also be applied to the Retail industry. These conclusions referred to the transformation of listeners/consumers into potential sources of information and the ability of audiences/consumers to contribute and reveal an unexpected wealth of knowledge. It is here that the connection to information obtained by crowd sourcing on social media platforms is supported and the seamless integrated of mobile devices into this process could be assumed. The article also surmises that social media and crowd sourcing strategies are essential to the future of public broadcasting. This should also be considered with reference to Retail. There are explanations as to why resistance to social media opportunities may occur. For example, resistance is due to the lack of knowledge, resource allocation and institutional culture (Levenshus, 2007). But above all the article describes online communities as organic, dynamic and having lives of their own (2007), giving us a valuable base with which to analyse the role of mobile devices in sourcing information. The provisions of such analytical conclusions help to develop a better understanding of the overall affects to industries such as Radio and Retail as they reconsider busi
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    Thanks for the heads up Dean - the link loads fine in a new tab for me... Have I done something wrong in my post do you think?
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    I have been a big fan of listening to podcasts for years from http://www.abc.net.au/radionational/ . I subscribe to them in Facebook. So I have seen how they have slowly improved how they engage with the public. So your example I think is a good one for an industry that previously just has synchronous communication and now because of Social Media has A Synchronous to leverage its value. What has happened for radio has good lessons for those business owners that think business has got tougher. Radio previously had an audience/users that was "out there" and many other businesses have an audience that is "in here." Regardless of how the audience/client is connected/contacted then this touch point can be leveraged and value added by social media. The Curtin University Gym has users that are "in here" and whilst people are in the gym using the equipment they can see TV's that include advertisements for Physiotherapy etc. This is a basic form of social media interaction, The user arrives and the TV delivers. The Gym also has a Facebook page that they seek to have users or all of Curtin University to like. Maybe they also make use of Flickr and other social mediums that all adds up to adding value to the business through indirect advertising and awareness creation. So the point I am trying to make is that if you have "in here" users then you ought to connect with them whilst they are in the gym with as much social media as is acceptable. Can the Endomodo App be given a Curtin University Brand/Logo so that the many users can utilise? If not then the Curtin Gym can make use of Endomodo Groups so that the elderly classes can better network and collaborate etc. The more connected a business is with its client base then the more value it can deliver to them and the more revenue that business can collect from advertisers in the case of a radio station. A supply busines
theresia sandjaja

Social Interaction and Co-Viewing With YouTube: Blending Mass Communication Reception a... - 0 views

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    This article examines on various factors of uses and gratification on why people utilise media in Youtube. First factor is motivation, where the writers believe that the media behaviour is goal directed and purposive. This motivation is part of the central concept in acquiring media within online space. Youtube technology enable the user to satisfy interpersonal needs and communicate their opinion to others thus creating social bond between users. Secondly, the activity factor explained that Youtube provides a medium to facilitate activities to audience before, during and after media exposure. This activity can influence how audience perceive certain (media exposure) through social interaction. Last factor, which is affinity, described how Youtube enable users to select various channel of media for their own interest. For example, active users tend to create their own video and share with the public, while the less active users may only need to find information or entertainment. These factors relates well with the reading by Wasko (2005), which examine why online users voluntarily contribute knowledge and ideas to help others in online environment.  Following the factors above, the writer also includes the study on user background characteristics that shape their activity on Youtube. This characteristics including: social activities and interpersonal interaction, locus of control where belief is reflected to control events, sensation seeking and innovativeness. The study is based on the quantitative research to support their hypothesis. 
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    To conclude the article, there was an argument that previously, researchers believed the Internet would blur the lines between mass and interpersonal communication. Through the analytical data that were included, the writer argued that the new social networking sites would blend the mass and interpersonal communication.
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    The link above only provide first page free sample. For complete version of this reading please access through Curtin Library catalogue Source: Haridakis, P. & Hanson, G. (2009) 'Social interaction and co-viewing with Youtube: blending mass communication reception and social connection'. Journal of Broadcasting & Electronic Media, June 2009, 53(2), p.317 (19) available online through Curtin Catalogue. Additional reference: Wasko, M. M. & Faraj, S. (2005), 'Why Should I Share? Examining Social Capital and Knowledge Contribution in Electronic Networks of Practice', MIS Quarterly, 29(1), p. 35-57.
Jocelyn Workman

Yates, D & Paquette, S. (2010) Emergency knowledge management and social media technolo... - 2 views

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    This article looks at the value of social media as a knowledge management platform for managing emergency responses by organisations to disasters, based on a case study of the 2010 Haiti Earthquake. The US was a major stakeholder in coordinating the emergency response to this humanitarian crisis and had, prior to this event, relied on manually intensive and centralised knowledge management systems. This was the first time the U.S. Government "relied on social media to coordinate knowledge and action between cooperating agencies" (p. 7). Data was gathered by one of the participating authors assigned to AFCAT (U.S. Air Force Chief of Staff's Crisis Action Team) to configure social media tools. SharePoint, newly introduced to the organisation, provided a new basis for knowledge sharing. Previously, the only opportunity for staff to find out what others were doing was during information briefings. The SharePoint platform supported mechanisms for knowledge sharing within the team, and Haiti specific wiki pages were developed by participating agencies using a common government MediaWiki platform. Together, these social media tools increased the flow and form of knowledge as they allowed knowledge to be: o shared - it was now visible and accessible within and between agencies o reused as new knowledge o verified and usefulness rated o removed duplication of effort o facilitated collaboration and cooperation between groups Conversely, this study found that the uncontrolled uploading of information to wikis required organisations to put systems in place to manage and monitor the content of wikis. Accuracy of information for emergency response by organisations is critical. This peer reviewed article provided a theoretical framework for social media as it applies to disaster management. I found it took several readings to absorb the content and it was difficult to work out what social media tools were actually created beside wikis.
ianzed

Making the News: Movement Organisations, Media attention and the public agenda - 18 views

This article very loosely relates to my focus on Anonymous. Although not particularly relevant to my focus, it does provide a decent contextual setting for explaining why Anonymous receives so much...

Net308_508 collaboration community Crowd participatory

owen_davies

BitTorrents and Family Guy: teenage peer group interactions around a peer-to-peer Inter... - 22 views

This particular paper looks into the bit torrent community while focusing on the popular American Cartoon-Comedy Family Guy. The article looks into how bit torrent is able to make downloading and s...

Net308_508 Crowd bittorrent

Stephen R

Online Activism - 14 views

My topic of choice is the Anonymous activist group who's activities are often, but not exclusively, enacted online. The online activism by Anonymous is similar to the online activism described in Y...

Net308_508 collaboration organisation crowds china kony 2012 online activism

Oliver Hennessey

Encouraging Political Participation in Africa: The Potential of Social Media Platforms - 0 views

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    Chatora, A. (2012). Encouraging Political Participation in Africa: The Potential of Social Media Platforms. Institute for Security Studies. Retrieved March 22, 2012 from http://www.iss.co.za/uploads/15Mar2012SocialMedia.pdf This situation report is from the Institute for Security Studies (a pan-African applied policy research institute based in South Africa), and examines the role of social media in facilitating political participation. It uses as its catalyst the recent popular protests dubbed the 'Arab Spring' to explore the possibility of an 'African Spring' protest movement. The report includes case studies on several African countries highlighting difficulties faced by different countries utilising social media, which includes historical experiences, institutional arrangements and socioeconomic and political conditions. Of note are the actions taken in Cameroon where the government blocked the Twitter service for ten days during the Arab Spring protests for reasons of 'national security', and in Uganda when the 'walk-to-work' protests were successfully initiated by protest groups making use of social media such as Twitter, the government suspended the use of social networks causing 'walk-to-work' protests to lose their momentum. The report concludes that despite the severe challenges facing Africans in taking up social media, that ultimately "engaging with these platforms will allow citizens to circumvent the wide range of tactics used to stifle public opinion". I find this report to be a valuable resource as it explores the current environment, requirements, and limitations within Africa for movements to successfully incorporate social media such as Twitter into their political protests.
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    This article discusses the potential for political protests in African nations, in light of the recent activism in Arab countries. I found this article beneficial, as it clearly highlights the profound difficulties that are faced in some African nations, and discusses elements that are not covered in other articles related to the topic. An element of particular importance was the consideration of historical context when investigating the potential for political activism, both online and offline. The widespread poverty and clear digital divide between some people in Africa, is of significance as many choose to engage in activities of survival, rather than that of political action (Chatora, 2012, p.4). Computer literacy skills and the willingness of people to disobey controlling governments must also be considered, as people in Angola have shown no signs of retreating from political discussion and the organization of protests online, compared to people in Cameroon and Zimbabwe who are facing various difficulties against repressive regimes (Chatora, 2012, p.9-10). The importance of historical context clearly resonates with the article I discussed - "Protest 2.0: Online Interactions and Aboriginal Activists." The Aboriginal activists were uncomfortable with using new technology, due to a lack of computer literacy, as well as, the evident interference it made with the historical context of communication in their culture, as visual storytelling is favoured over the written word used online (Petray, 2011, p.927). This article adds value to the discussion of political activism as it is of great relevance to the topic and appears to be a reliable source of information. Whilst it does comment on various elements not covered in other articles, it also highlights an area of significance regarding the uptake of social media in African nations - clearly implying that there will be future developments in this area of research. Reference: Petray, T.L. (20
Tamlin Dobrich

Kony 2012: The Template for Effective Crowdsourcing? - 25 views

A very interesting article that I believe presents a good basic understanding of the topic however being a Wordpress blog I would argue that it may not be a perfectly reliable or an unbiased source...

Net308_508 collaboration Crowd social media kony 2012 crowdsouced interventions

jessica_mann

Japan's social safety net: Facebook's Disaster Message Board - 7 views

This article addressed similar themes to the articles that I included in my own research on collaboration and disaster management. Of particular relevance is the article titled, 'Crisis in a Networ...

Net308_508 collaboration social media technology volunteering disaster twitter facebook crisis mobile phones google Japan community victims

Victoria Jobling

Digital Prefigurative Participation: The Entwinement of Online Communication and Offlin... - 0 views

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    Mercea, D. (2012). Digital Prefigurative Participation: The Entwinement of Online Communication and Offline Participation in Protest Events. New Media and Society, 14(1), 153-169. Retrieved March 25, 2012, from Sage Journals Database. http://nms.sagepub.com.dbgw.lis.curtin.edu.au/content/14/1/153.full.pdf+html In this article, the authors aim to identify the use of computer-mediated communication prior to two offline protests, to determine the role and impact it plays on participants. Social media evidently played a strong role in the recent Arab uprising, but unlike the environmental protests studied in this article, there was a widespread urgency for change influencing the use of online resources. The study included FanFest, an environmental festival supporting change in Romania, and Camp for Climate Change, a traditional and direct style protest involving damage to property and blockades, in the UK (p.158-159). FanFest was considered a low-risk event, and Climate Camp was deemed a high-risk event (p.158), due to the level of activism involved. This article is valuable as it determines a correlation between individuals not associated with any activist organizations and their involvement preceding offline events. The idea that potential activists are more likely to attend low-risk events was reinforced, as a large percentage of people who attended FanFest fit this category (p.159-160). The online organization of the festival attracted new participants, as people were able to discuss the event online and collaborate, by offering suggestions to improve future festivals (p.163). The event aimed to engage the public in environmentalism, rather than demand change, like Climate Camp. This enabled people to freely discuss ideas online, without needing to meet in person. This contrasts with Climate Camp, as many participants d
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    In this article Mercea (2011, p. 155) observes how computer-mediated-communications are contributing to "participation in protest events run by social movement organisations". He aims to study specifically what role online communication plays in the relationship between online and offline environments in relation to activism. This article ties in well with the Kony 2012 campaign I am currently observing and has strong links to an article I read called 'Online Activism' by Guobin Yang. In the two cases Mercea presents, the power of the crowds mediated through computer-communication allows online activism to occur (Yang, 2009, pp. 33). Through interactions on Web 2.0 outlets, Social Movement Organisations have become a force for social change (Mercea, 2012, p.156). Mercea and Yang both agree on the idea that organisations that utilise Web 2.0 platforms are more successful at harnessing crowds, and in doing so promote discussions, real life meeting points, and ultimately plan towards a groups next step in action. The Invisible Children organisation is classified as a 'Social Organisation Movement' and is a prime example of how computer-mediated-communication combined with Web 2.0 platforms facilitates participation. Interactions on Web 2.0 outlets have allowed the Invisible Children's Kony 2012 campaign to become a force for social change. The Kony 2012 campaign reinforces Mercea's observation that interactions online can encourage activism to cross over into the offline environment. The Invisible Children's action plan, focused for April 20th 2012 dubbed 'Cover the Night', enables audiences to actively become involved with the campaign offline while engaging with it online. The success of the Invisible Children's campaign can be pin-pointed to how it was aimed at a particular audience, reinforced by social media platforms, and most importantly how it has harnessed Web 2.0 tools to deliver the mission of the Kony 2012 campaign, to make J
Dean Strautins

How organisations framed the 2009 H1N1 pandemic via social and traditional media - 5 views

This paper dazzles me with non stop cramming of terms and references. I simply can not hold all those reference points in my head at the one and same time to be able to come up with insightful lear...

Net308_508 community social media Crowd participatory technology

Jocelyn Workman

IGI Global: Fire, Wind and Water: Social Networks in Natural Disasters - 0 views

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    Freeman, M. (2011). Fire, Wind and Water: Social Networks in Natural Disasters. Journal of Cases on Information Technology,13 (2), p.69 -79. A study of the increasing adoption of social networking tools (SNTs) as a channel for critical communication during disasters in Australia, is the platform used by the author to look into how society is accepting the use of SNTs as a whole for emergency management. Using recent natural disasters, the use of SNT's is traced from their limited use during the Victorian Bushfires in 2009 to their increased use and the reliance on SNTs by authorities and individuals, during the Queensland Floods of 2010/2011 and Tropical Cyclone Yasi in 2011 (February). During the fires of 2009, Twitter was used by the ABC radio station 774 Melbourne to provide as much coverage of the fires as possible. Followers increased from 250 to 1200 indicating the popularity of this form of communication, and offering an sight for future use. Two years later, the Queensland Police Service used Twitter and Facebook extensively to broadcast accurate information to those affected by the floods and correct misinformation. The same tactics were employed for Tropical Cyclone Yasi. Technologies are discussed as a medium of communication for accurate and timely information during disasters and for the sharing of knowledge, increasingly coming from the bottom up, but also utilised appropriately from the top down when required. Although this article was easy to understand, the author's discussion of the disasters and technologies, the extensive discussion of qualitative research, followed by a presentation of the case, lead to a repetition of information about the disasters. A more succinct and structured presentation of the results of this triangulated approach to research would have made it easier to appreciate the benefits of SNTs to communities.
ruenhongo

Crisis in a Networked World: Features of Computer-Mediated Communication in the April 1... - 9 views

This article relates to "Connected Giving" by Torrey et al. (2007) because they both talk about the two different kinds of communication. In this article, the authors discuss how an "unofficial bac...

Net308_508 collaboration community organisation Twitter Facebook Crisis Response Disaster Management

Jocelyn Workman

Expecting the Unexpected: The Need for a Networked Terrorism and Disaster Response Stra... - 14 views

Stephenson and Bonabeau's article (2007) proposes an alternative strategic approach for emergencies that utilises the concepts of 'swarm intelligence' and 'netwar' (2007, p. 2), a combination of co...

Net308_508 collaboration community social media Twitter Wikipedia Disaster Management Crisis Response

Jocelyn Workman

http://www.cs.colorado.edu/~palen/vieweg_1700_chi2010.pdf - 1 views

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    Vieweg, S., Hughes, A., Starbird, K & Palen, L. (2010). Microblogging During Two Natural Hazards Events: What Twitter May Contribute to Situational Awareness. Retrieved 15 March 2012 from http://www.cs.colorado.edu/~palen/vieweg_1700_chi2010.pdf Individuals affected by the emergency events of the Red River Floods and the Oklahoma Grassfires in North America during the Spring of 2009, posted information about their respective situations via the microblogging service, Twitter. In this study, the authors analyse "situational update" information tweeted by individuals experiencing these hazards 'on the ground' to see how these people used the tweets to inform and develop an awareness of the current situation within their community. Twitter is seen as a commonly used social tool increasingly used for emergency communications "because of its growing ubiquity, communication rapidity, and cross platform accessibility", and are "a place for "harvesting" information during a crisis event to determine what is happening on the ground". From the analysis of collected data, coding was allocated by geo-location, location referencing and situational update information. Findings indicated Tweeters broadcasted similar types of information in both emergency situations, and tweets of high Tweeterers during emergencies were 'content rich' and displayed 'big picture situational awareness', with retweets indicating important updates. This study confirms how individuals facing a crisis rely on social media for their own safety and use the tool for altruistic purposes by providing current awareness of the crisis. In addition, the authors developed a Microblog-Enhanced Situational Features for Emergency outline of information categories for use in emergency response. They suggest this outline be used to assist with the development of system s
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    This article relates to the article by Sutton (2010) because it talks about how micro-blogging in the time of disasters is one of the easiest ways for individuals to retrieve, produce and spread information through social networking sites such as Twitter. Sutton (2010) states that Twitter can bring people together in disasters which not only prompts micro-blogging but also can involve micro-volunteering as well. Online communities such as Twitter are decentralized which brings about self-organization and mobilization of information. The two articles are linked in that they both discuss how micro-blogging during disasters is about how information such as warnings, evacuations and peoples locations is shared online by different individuals in the community. Both articles had images implemented to show the readers where the location was that they were discussing as well as graphs to compare the data that is being focused. This made it very reliable to the topic and the range of references also showed how different perspectives were used in this research. I found the article relevant in showing how Twitter had an impact in disaster management and how micro-blogging can actually make a huge effect on how people communicate during a crisis. The graphs and images in the article were very useful because that provided evidence which complemented the text. The article is very valuable for this project because it shows how Twitter is evolving from being used for just a social medium to disaster management. References: Sutton, N. J. (2010). Twittering Tennessee: Distributed Networks and Collaboration Following a Technological Disaster. Proceedings of the 7th International ISCRAM Conference. Retrieved from http://www.jeannettesutton.com/uploads/Twittering_Tennessee_FINAL.pdf (Accessed 16/03/2012)
samara hartnett

Radio's Social Media Performance is Pathetic | Mark Ramsey Media LLC - 0 views

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    This article is by Mark Ramsey the author of two radio industry bestsellers. He has extensive experience in broadcasting, both television and radio, and is influential in media research and strategic implementation (Ramsey, 2010). Mark Ramsey states 'Radio can have a huge stake in social media thanks in no small part to our powerful megaphones' (2010). It is with this remark that the rest of the article can be better understood as a valuable resource when discussing mobile devices, crowd sourcing and their importance to radio if it wishes to embrace a new media platform. The ease with which users/ 'audience will give up information' (Ramsey, 2010) and participate in real-time interactions (ie.tweeting or sms stations) highlights a need of the audience to not just listen but join the conversation. Radio is shifting from a once passive 'you push, they consume ' to an active ' you join in, and they share' medium (2010). Although this article skims over any direct reference to mobile devices, it remains relevant because it highlights the driving want of audience participation and the role of radio to 'respect the audience and add value to their lives' (Ramsey, 2010). This shifting relationship is facilitated in large by current developments in mobile device technologies. Traditional forms of media such as radio have to now reconsider how their content is being consumed and respond adequately to their audience. Ramsey, M. 2010. About. Retrieved from:http://www.markramseymedia.com/about/ Ramsey, M. (2010, July 26). Radio's Social Media Performance is Pathetic. [Web log post]. Retrieved from: http://www.markramseymedia.com/2010/07/radios-social-media-performance-is-pathetic/
Jarrad Long

The Wisdom of Crowds - 26 views

This Wikipedia article presents a summary of the 2004 book of the same name by New York Journalist James Surowiecki. Initially it explains Surowiecki's ideas about how crowd intelligence works and ...

Net308_508 Collaboration organisation kony 2012 social media wise crowd wisdom of the crowds

Jocelyn Workman

Conflict and Disaster Management in a Hyper-connected World - 18 views

Collins article is a useful resource as it discusses the need to increase hyper-connectivity in civil-military responses, with government and non-government organisations engaging with the wider ne...

Net308_508 collaboration social media disaster volunteering crisis movements microvolunteering communication twitter texting technology

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