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ruenhongo

Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet - 10 views

Torrey, C., Burke, M., Lee, M., Dey, A., Fussell, S., & Kiesler, S. (2007). Connected Giving: Ordinary People Coordinating Disaster Relief on the Internet. Human - Computer Interaction Institut...

Net308_508 collaboration social media technology community connected giving online internet volunteering donate support relief

started by ruenhongo on 23 Mar 12 no follow-up yet
Mitchell Houwen

What Wikipedia Can Teach Businesses About Collaborative Authoring - 15 views

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    This is an extremely interesting article as it focuses on the ways in which wikis have excelled in enticing people into contributing and exciting them about making contributions. Businesses and organizations can learn a lot from this article as it also illustrates ways in which a wiki can be used to increase the rate, amount and quality of contribution. The precise nature of Wikipedia is one of the greatest advantages it has over other information sources. People looking for information find their topic and the information provided is in a formatted style that is maintained throughout the site. The limited security measures on Wikipedia allow people to contribute what they wish with minimal restrictions. The question is however can a wiki such as Wikipedia be used effectively to add value and increase collaboration within a business environment? Wikipedia does allow users to contribute information and remove the barriers and restrictions of both geographic and social status. This can allow bias or ill-informed information to be present in articles. Within a business structure there is little to no chance of purposely misleading information being presented to the articles. This does remove one of the major problems that Wikipedia faces as the integrity of information is assured. So with this in mind does a wiki remain a great resource for collaboration within a business environment?
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    The paper seems idealistic. Presenting all the good points of Wikipedia as has applied to the the vast amount of contributors does not translate well to corporations. The paper does not mention the impact of business culture, hierarchies, specialist knowledge and a smaller base of contributors. I think if you want to destroy working relations in a company then deploying wikis would be a good start.
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    This article related to my topic (Wikipedia). Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of volunteers all around the world who edit and publish its articles. For most of the businesses doing something for free is painful, but in Wikipedia publishers enjoy to publish articles for free. The base structure of Wikipedia is each articles consist of some pieces, so, editors never face with file- lock during their editing, because, articles are chunking and editors can edit each part of an article in a same time, but they cannot work on the same piece of article in a same time. In addition, against HTML, which is a computer language that this technology cannot support chunked articles, XML largely can support chunked articles and Wikipedia created by XML technology to give permission to volunteer to edit article/articles in a same time. Moreover, XML allows writers to choose their desire heading level, for example, they can choose level-1 heading and the system will automatically obey it. Wikipedia's can also choose the format, text size, color and font of their text and XML will automatically add the number of each page in cross- references and make it nice for printing
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    Overall, this article provides a nice summary of how businesses and corporations can employ wikis in their knowledge production, highlighting some of the advantages and disadvantages and discussing some troubleshooting problems. Yeo (2010) notes that an added benefit of using wikis in businesses is that multiple people can work on a document at once, allowing multiple editors to work on different sections of the wiki at the same time. However where companies may struggle is with the layout and formatting of the page. Hasan and Pfaff (2006) note that IBM, the Disney Corporation, and British Telecommunications are just some of the major corporations that have successfully implemented the use of wikis into their business structure. The Shell Corporation is yet another business that has successfully employed the use of wikis in their organisation (Hendrix & Johannsen, 2008). Similarly, the revision history and ability to track editing changes made to pages is a common advantage running across all of these studies. Although this article offers a nice description of how wikis can be used in businesses, it does not delve into the world of knowledge management and using wikis as a knowledge sharing platform, as discussed by Hasan and Pfatt (2006). They also fail to provide strategies to motivate employees to make use of the wiki and participate in knowledge contribution, as mentioned by Hendrix and Johannsen (2008). Nevertheless, the article makes us aware about wikis and how they can be incorporated in businesses, noting some of the advantages and limitations. Additional References: Hasan, H., & Pfaff, C.C. (2006). The wiki: an environment to revolutionise employees' interaction with corporate knowledge. OZCHI. 11(24-26). Pp377-380. Retrieved 19th March 2012 from http://www.ozchi.org/proceedings/2006/sessions/short-papers/social/hasan-p377.pdf Hendrix, D., & Johannsen, G. (May 16th, 2008). A knowledge sharing and collaboration platform. Inside Knowledg
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    This article related to my topic discussed about how Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of businesses all around the world who edit and publish its articles (Yeo, 2010). According to my own studies, Wikipedia will be good for small businesses? Wikipedia as a popular online community can help small businesses to have an article there. Of course, everyone can make a page in Wikipedia, but, having a page for businesses can bring more customers for them, for example, Zip's Drive-In has article in Wikipedia which gives information to people about its fast foods. Tekserve, sales Apple products in New York, has a Wikipedia article to gives beneficial information about their new products and absorb them on their own blog. Or even "Hollywood-based Roscoe's House of Chicken and Waffles" has article in Wikipedia (Mcgee, 2009). But why businesses want to have an article in Wikipedia? They can have great exposure of their new products: when a company has article in Wikipedia that means more people all over the world can read their information that brings them more exposure. They can manage their information and their through Wikipedia and people know Wikipedia as a trustable resource. Moreover, Wikipedia gives permission to businesses to update their articles, and with the help of Talk page they can read customers wishes and suggestion (Mcgee, 2009). However, businesses must aware there in Wikipedia there will be some angry customers and they may edit their articles, so, businesses should aware to correct any untruthful information which added by others and it is a truth that monitoring can be very time-consuming for them (Mcgee, 2009). Mcgee, M. (17 september 2009). Should a small business have a Wikipedia article? Available online at: http://www.smallbusinesssem.com/should-small-business-have-wikipedia-article/2311/
samara hartnett

Public Radio's Social Media Experiments: Risk, Opportunity, Challenge - 4 views

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    I have centered my approach to the main theme of Mobile Phones and Crowd Sourcing on both the Radio and Retail industries. With the acknowledgment that Mobile Phones, Crowd Sourcing and Social Media are all connected through the creation and distribution of information, this article further explores the individual adoptions or resistance to associated practices relating to the main theme. The article 'Public Radios Social Media Experiments' (Levenshus, 2007) proves itself very useful in its ability to pin point relevant conclusions regarding the role of the audience, the nature of online communities, the use of associated tools and reasons of reluctance towards industry integration. Although this article responds directly to Radio the points of analysis can also be applied to the Retail industry. These conclusions referred to the transformation of listeners/consumers into potential sources of information and the ability of audiences/consumers to contribute and reveal an unexpected wealth of knowledge. It is here that the connection to information obtained by crowd sourcing on social media platforms is supported and the seamless integrated of mobile devices into this process could be assumed. The article also surmises that social media and crowd sourcing strategies are essential to the future of public broadcasting. This should also be considered with reference to Retail. There are explanations as to why resistance to social media opportunities may occur. For example, resistance is due to the lack of knowledge, resource allocation and institutional culture (Levenshus, 2007). But above all the article describes online communities as organic, dynamic and having lives of their own (2007), giving us a valuable base with which to analyse the role of mobile devices in sourcing information. The provisions of such analytical conclusions help to develop a better understanding of the overall affects to industries such as Radio and Retail as they reconsider busi
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    Thanks for the heads up Dean - the link loads fine in a new tab for me... Have I done something wrong in my post do you think?
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    I have been a big fan of listening to podcasts for years from http://www.abc.net.au/radionational/ . I subscribe to them in Facebook. So I have seen how they have slowly improved how they engage with the public. So your example I think is a good one for an industry that previously just has synchronous communication and now because of Social Media has A Synchronous to leverage its value. What has happened for radio has good lessons for those business owners that think business has got tougher. Radio previously had an audience/users that was "out there" and many other businesses have an audience that is "in here." Regardless of how the audience/client is connected/contacted then this touch point can be leveraged and value added by social media. The Curtin University Gym has users that are "in here" and whilst people are in the gym using the equipment they can see TV's that include advertisements for Physiotherapy etc. This is a basic form of social media interaction, The user arrives and the TV delivers. The Gym also has a Facebook page that they seek to have users or all of Curtin University to like. Maybe they also make use of Flickr and other social mediums that all adds up to adding value to the business through indirect advertising and awareness creation. So the point I am trying to make is that if you have "in here" users then you ought to connect with them whilst they are in the gym with as much social media as is acceptable. Can the Endomodo App be given a Curtin University Brand/Logo so that the many users can utilise? If not then the Curtin Gym can make use of Endomodo Groups so that the elderly classes can better network and collaborate etc. The more connected a business is with its client base then the more value it can deliver to them and the more revenue that business can collect from advertisers in the case of a radio station. A supply busines
Jarrad Long

TxtEagle Raises $8.5 Million To Give 2.1 Billion a Voice - 7 views

http://techcrunch.com/2011/04/12/txteagle-raises-8-5-million/ (I'm doing mobile phone crowd-sourcing) While most people would associate mobile crowd-sourcing with the developed world (after all,...

Net308_508 crowd-sourcing participatory sensing collaboration

started by Jarrad Long on 24 Mar 12 no follow-up yet
Jocelyn Workman

http://www.usip.org/files/resources/SR252%20-%20Crowdsourcing%20Crisis%20Information%20... - 1 views

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    You Tube Need to Know | Crisis mappers: Mobile technology helps disaster victims worldwide | Uploaded by PBS . Retrieved 20 March 2012 http://www.youtube.com/​watch?v=xW7Vt5iunWE This YouTube presentation tells the story of how crisis mapping came to be a source of critical and timely support to Haitians requiring aid following the 2010 devastating earthquake. It is a remarkable example of resourcefulness, voluntary collaboration and use of social media to assist with the humanitarian aid response. The video includes a live interview with, Patrick Meier, head of Ushahidi, a not-for-profit organisation, who explains that within hours of the news of the quake reaching the world, he knew that it would be a real challenge to get information from people on the ground in Haiti. Based on the Haitians high mobile ownership (85%) he worked out that texting a message would be the best way to find out who needed help. He arranged for a local phone company to provide a number for emergency texts. The number is advertised on the radio as 90% of the population has radio access. A call was put out on Facebook to locate volunteers who could translate messages from Haitian Kreyol to English. These messages are then forwarded to Boston where a voluntary group of students plot the location on an online map. The online location is then forwarded to the US response group coordinating the distribution of aid. Within hours help is sent. I came across this video when sourcing materials and was impressed with the professional presentation, the inclusion of a Haitian recipients experience of receiving aid after texting the number he heard on the radio, and interviews with major stakeholders. Further searches of Patrick Meier verified the story. Crisis mapping was also used during the Libyan crisis to bring aid to victims. Crisis locations were extracted from posts for help on Facebook and Twitter and plotted by volunteers
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    (My commentary is actually against the PDF that's linked to, rather than the YouTube video. Reference at the end). This report, commissioned by the United States Institute of Peace, examines the role of Ushahidi, a crisis-mapping platform, in the relief effort following the 2010 earthquake in Haiti. It highlights the ability of crowd-sourcing to provide a more reliable account of what's happening in a disaster situation than traditional intelligence gathering means which don't engage the local population. It begins by describing the challenge that rescuers faced when sourcing their intelligence from media reports, which tended to focus on isolated incidents of violence, wrongly spreading the idea that violence was commonplace and leading the rescue teams to delay their rescue efforts. The report accuses the media of deliberately producing exaggerated reports, which may be true, but even the most ethical journalist can only report on what he or she experiences - if he or she sees or hears about a violent incident, the resulting report will almost certainly give the impression of violence. For the most objective and detailed picture of the state of a crowd, the largest possible portion of that crowd needs to have a voice - something an individual journalist could never facilitate. That's where Ushahidi proved a valuable tool. By aggregating SMS messages, email and social media communications from those in distress, it allowed rescuers to direct assistance appropriately. In addition to crowd-sourcing the conditions of those in distress, Ushahidi also incorporated other forms of crowd-sourcing - maps were sourced from the World Bank, Yahoo!, GeoEye and the U.S. government to provide geographic information, and staffing power was provided by a vast team of volunteers. This gives the case study a lot of depth. Heinzelman, J. and Waters, C. (2010) Crowdsourcing Crisis Information in Disaster-Affected Haiti Retrieved 2 April 2012 from http://www.us
ruenhongo

Crisis in a Networked World: Features of Computer-Mediated Communication in the April 1... - 9 views

This article relates to "Connected Giving" by Torrey et al. (2007) because they both talk about the two different kinds of communication. In this article, the authors discuss how an "unofficial bac...

Net308_508 collaboration community organisation Twitter Facebook Crisis Response Disaster Management

theresia sandjaja

The YouTube Effect: How YouTube has Provided New Ways to Consume, Create, and Share Music - 1 views

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    Youtube acts as a place that enables users to access media, create, connect, collaborate and share between other Youtube users. This article explores how Youtube provides community space through technology that facilitates music creativity by the users. The article is divided by two sections; firstly, the relationship of art and technology will be examined and reflected on appropriate literatures, the other section will analyse a case study of an amateur musician who consumes music and ideas, recreates and shares back this 'art' work. Through Youtube, masses are able to view and listen digitalised artwork and the technological revolution enable users to play, reconstruct and share innovative ideas. Thus this action has created democratisation of art where previously artworks were constrained by institutions and now the artwork politic has become bias. The case study included in this article covers many aspect on how a user utilise Youtube to collaborate online. Firstly, Youtube as a medium has the ability to connect communities of users with similar interest. Secondly, Youtube enables users to combine talents and create a piece of work even though the creators live in different geographical area. Thirdly, difficulties that affecting the production were discussed: time differences constrain, physical distance between creators, file size, different Internet access and privacy of creators. The factors mentioned is similar to the three properties of digital networks explained by Sassen (2002), which are: decentralized access, simultaneity and interconnectivity. Youtube enable the producers to promote themselves by distributing their creation to the crowd. The audience has become the 'jury' to give feedback on how they perceive the work and may become producer recreating new original work and supplementing the existing one. This made the communication and ideas to circulate within the online community.
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    Resource: Cayari, C. (2011) "The YouTube Effect: How YouTube has Provided New Ways to Consume, Create, and Share Music." International journal of education and the arts, July 2011, 12(6). Available online at http://www.ijea.org/v12n6/ Additional reference: Sassen, S. (2002), 'Towards a Sociology of Information Technology', Current Sociology, May, 50(3): 365-388 available online at http://transnationalism.uchicago.edu/infotech.pdf
Chin Sing Wong

Resisting free-riding behavior in BitTorrent - 17 views

This is another article that talk about resist/prevent free-rider behaviors in BitTorrent file sharing network. This paper more analyse from a technical standpoint, propose a quota-based encrypted ...

Net308_508 collaboration BitTorrent Torrent

Dean Strautins

BTWorld: Towards Observing the Global BitTorrent File-Sharing Network. - 5 views

When I Google BTWorld to assist me see how much traction this paper has gained and to assist me evaluate the importance of this topic to collaboration on the Internet from a non technical viewpoint...

Net308_508 bittorrent Crowd

Chin Sing Wong

Peer-to-Peer Dissemination of Learning Objects for Creating Collaborative Learning Comm... - 7 views

Bulkowski, A., Nawarecki, E., & Duda, A. (2008). Peer-to-Peer Dissemination of Learning Objects for Creating Collaborative Learning Communities. Retrieved from http://www.editlib.org/p/28630. ...

Net308_508 Crowd bittorrent

started by Chin Sing Wong on 25 Mar 12 no follow-up yet
samara hartnett

Radio's Social Media Performance is Pathetic | Mark Ramsey Media LLC - 0 views

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    This article is by Mark Ramsey the author of two radio industry bestsellers. He has extensive experience in broadcasting, both television and radio, and is influential in media research and strategic implementation (Ramsey, 2010). Mark Ramsey states 'Radio can have a huge stake in social media thanks in no small part to our powerful megaphones' (2010). It is with this remark that the rest of the article can be better understood as a valuable resource when discussing mobile devices, crowd sourcing and their importance to radio if it wishes to embrace a new media platform. The ease with which users/ 'audience will give up information' (Ramsey, 2010) and participate in real-time interactions (ie.tweeting or sms stations) highlights a need of the audience to not just listen but join the conversation. Radio is shifting from a once passive 'you push, they consume ' to an active ' you join in, and they share' medium (2010). Although this article skims over any direct reference to mobile devices, it remains relevant because it highlights the driving want of audience participation and the role of radio to 'respect the audience and add value to their lives' (Ramsey, 2010). This shifting relationship is facilitated in large by current developments in mobile device technologies. Traditional forms of media such as radio have to now reconsider how their content is being consumed and respond adequately to their audience. Ramsey, M. 2010. About. Retrieved from:http://www.markramseymedia.com/about/ Ramsey, M. (2010, July 26). Radio's Social Media Performance is Pathetic. [Web log post]. Retrieved from: http://www.markramseymedia.com/2010/07/radios-social-media-performance-is-pathetic/
Jarrad Long

Nericell: Rich Monitoring of Road and Traffic Conditions using Mobile Smartphones - 5 views

http://research.microsoft.com/pubs/78568/Nericell-Sensys2008.pdf (I'm doing mobile phone crowd-sourcing) Written by three researchers from Microsoft Research India, this article explores the idea...

Net308_508 collaboration crowd-sourcing participatory sensing

started by Jarrad Long on 24 Mar 12 no follow-up yet
Emily Lloyd

Resource 3: Can History by Open Source? Wikipedia and the Future of the Past by Roy Ros... - 5 views

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    Roy Rosenzweig's article Can History be Open Source? Wikipedia and the Future of the Past, discusses many issues regarding collaboration, with a focus on its historical entries. One of the most interesting points Rosenzweig makes, is that the contributors on Wikipedia, "do not come from a cross-section of the world's population. They are more likely to be English-speaking, males, and denizens of the Internet" (Rosenzweig, 2006, p. 127). Rosenzweig explains that as a collaborative medium, Wikipedia articles show bias towards Western culture and 'nerdy' topics such as computer science, physics and math (Rosenzweig, 2006, p. 127-128). This is interesting information to apply to Surowiecki's idea of 'the wisdom of crowds' (Surowiecki, 2004, p. 5). Is Wikipedia only representative of the wisdom of white, western, geek crowd? While this article was written back in 2006, I still find it makes some very interesting points about Wikipedia and the collaboration process, which are still applicable today. I also found this article valuable, as unlike a lot of other articles that focus mainly on the author's research which was generally conducted on a very small number of Wikipedia entries, Rosenzweig only discusses the research of others. Rosenzweig cites a range of academics that have compared Wikipedia with other encyclopaedias such as, American National Biography Online, Encarta, Columbia Encyclopaedia, and Britannica; providing the reader with an overview of the different research available and the findings made.
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    References Rosenzweig, R. (2006). Can History Be Open Source? Wikipedia and the Future of the Past. The Journal of American History, 93, 117-146. Retrieved from: http://www.jstor.org/ Surowiecki, J. (2004). The wisdom of crowds: Why the many are smarter than the few. New York, NY: Doubleday.
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    The many critiques in the article provide good fodder for the academic seeking to justify their position one way or the other. Us users of Wikipedia and traditional books know that Wikipedia works just as we know government process has major flaws. In my personal experience it is Wikipedia that is the most accurate source of information when compared to books on the subject of my father's country of birth. Prior to Wikipedia the books were full of misinformation or no information influenced by politics. So for the purpose of studying internet collaboration - I think this paper gives good argument. Even the people that experience history do not recall it exactly the same.
michelangelo magasic

BitTorrent Etiquette: How To Avoid Getting Banned From Private Trackers - 3 views

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    Torrent etiquette is more than just good manners, it is a tool by which bittorrent sites promote collaboration and organisation between users. Torrent etiquette has many faces, it is frequently a formal mechanism such as seeding ratios needed to stay on site or the instructions of Admin on discussion boards, yet it is also something which users proliferate themselves purely through the course of interaction. Etiquette allows bittorrent communities to solidify user collaboration. There are 1,090,000 results for 'torrent etiquette' on google, this page presents one net user's guide to the subject. That bittorrent has evolved to the point of having a widely understood etiquette says something: strangers need just a very basic framework to be able to come and work together collaboratively. Before, people would download individually, now, with a little guidance a group of people from all over the world, with different intents, schedules and backgrounds can work as a coherent entity, each individual not only gaining his or her needs but contributing to the needs of the group. Aside from some specific information on ratios and multiple accounts, Brooks' advice is very simple, "If someone uploads something you happen to like, click the thanks button. If there's a forum, say hi. If a tracker has a list of requests to fill then see how you can help out." Etiquette provides boundaries to the crowd and by looking closely at its form we see that its is very close to the ethics we live by in day to day life. Thus, we realise the power the internet has in connecting people and concatenating the work of individuals into that of an organisation. References Brookes, T. (2010). Torrent Etiquette: How to avoid getting banned from private trackers . Retrieved 20th March from http://www.makeuseof.com/tag/bittorrent-etiquette-avoid-banned-private-trackers/.
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    This page, rather than looking mostly at rules like my articles, also addresses etiquette, at least for private torrent trackers. Although some of the etiquette described could be applied to public torrent trackers, it is mostly relevant only to the more exclusive private torrent trackers. Rather than this being a weakness of this page for the subject, it is useful to note that fair use and courtesy by people using BitTorrent is much more likely to happen in smaller communities, and doesn't necessarily apply to BitTorrent as a whole. The collaboration that occurs through BitTorrent becomes more like collaboration when it is governed by these kinds of social interactions between users in the same private community. This page mentions ways which users can help out other individuals, for example by looking at someone's list of requests, or hitting a "thanks" button on someone's torrent. These seem much more specifically collaborative interactions than what occurs through the actual BitTorrent downloading process, where everything is automatic. Overall this is an interesting page, but I would suggest keeping in mind that the etiquette described doesn't apply directly to all BitTorrent activity. Many users going through public torrent trackers likely don't feel any kind of reason to observe any of this etiquette and will share what the protocols of BitTorrent make them share.
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    Like the many articles that I looked at a few weeks ago, Brookes gives us a brief introduction into how private tracking helps to create mechanisms for interaction and how these websites promote a good social etiquette and overall community for users. He shows a similar opinion to many others in that people do not require much in order to feel part of a community. According to Brookes, the introduction of communities to the bit torrent world, has taken away the more individualistic downloader. Through the private trackers it has seen these collaborative communities sprout up and instead of individuals selfishly downloading for themselves they are now working and contributing for others and are helping the whole group function. His overall belief that the etiquette element of these communities is key and that if they are to function properly, that each person should be willing to help out when required. As I mentioned, many of the other articles that I reviewed, for example Incentives in Bit Torrent Induce Free Riding (2005) written by Jun, S., Ahamad are of a similar opinion that private trackers are improving the communal and collaborative features of bit torrent and have made it something that people are encouraged and enticed to participate in.
jessica_mann

How to cheat BitTorrent and why nobody does - 19 views

Personally I use BitTorrent for the following reasons: I find it incredibly simple to use, the program loads quickly and doesn't seem to use much hardware resource and it isn't laced with advertise...

Net308_508 collaboration community BitTorrent

theresia sandjaja

Intellectual Property and the Cultures of BitTorrent Communities - 14 views

This reading emphasises that Intellect Property has now evolved from the issue of law, ethics and polities to the issue of culture. The shift of cultural model in consuming media online affects the...

Net308_508 collaboration BitTorrent

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