The Wisdom of Crowds - 26 views
This Wikipedia article presents a summary of the 2004 book of the same name by New York Journalist James Surowiecki. Initially it explains Surowiecki's ideas about how crowd intelligence works and ...
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The More, The Wikier - 4 views
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Tamlin Dobrich on 25 Mar 12Ball, P. (2007, February 27). The more, the wikier. Nature: International weekly journal of Science. Retrieved from http://www.nature.com The More, The Wikier is an article published on Nature: International Weekly Journal of Science, which explores the secret behind the quality of Wikipedia entries when anyone, anywhere has the ability to write and edit content. The article looks at three groups of researchers who "claim to have untangled the process by which many Wikipedia entries achieve their impressive accuracy". Wikipedia is an organisation in which users collaborate their knowledge to create an encyclopedia of information. "The percentage of edits made by the Wikipedia 'élite' of administrators" is steadily declining and "Wikipedia is now dominated by users who are much more numerous than the elite but individually less active." "The wisdom of the crowds" principle suggests that the combined knowledge of a large and diverse group is superior to the knowledge of a few experts. Ball explains that content accuracy and quality of Wikipedia articles is related to a high number of edits by a large number of users. For example, articles that deal with very topical issues receive a higher level of attention from a large and diverse audience and therefore are of higher quality than articles that are not as topical and thus do not attract the same attention. The three research groups referenced in the article are: Dennis Wilkinson and Bernardo Huberman of Hewlett Packard's research laboratories who studied how a high number of edits by a large number of users create the 'best' Wikipedia articles, Aniket Kittur of the University of California, and co-workers who explored how the Wiki community has evolved from a small governing group to a democracy, and Ofer Arazy and colleagues at the University of Alberta who discuss the importance of this diversification of Wikipedia contributors to the overall success of its articles.
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Mitchell Houwen on 07 Apr 12This article takes a look at the crowd sourcing idea that Wikipedia thrives on. 'Lots of edits by lots of people'. Crowd sourcing makes use of the knowledge of crowds. The more people you have contributing information to an article the more information the article will contain. This is however affected when fewer people begin to contribute to the writing and collaboration process. A person contributing to the Wikipedia page may only be making a change as small as a simple grammatical correction but it means quite a lot to the overall aesthetic of the page. People are far less likely to believe the information presented by an article filled with errors and punctuation problems. It might seem like a small issue but this is how many hands make light work. Wikipedia's reliability comes from its ability to be edited by many people with small alterations. It is strange however that in your other article regarding Wikipedia being its own worst enemy you have points made there of why Wikipedia is leaning towards extinction. These mainly are concerned with the decreasing number of people editing. So is Wikipedia going to stay strong or will it slowly become just another encyclopedia? -
Kate Namestnik on 09 Apr 12Ball's article highlights the successful nature of Wikipedia's open source network and how quality of information is achieved. He suggests that the 'secret' to Wikipedia's credibility is the increasing number of contributors and the 'diversification' it brings to the platform through collective knowledge (Ball, 2007). I can relate Ball's article to Surowiecki's (2004) article Wisdom of the Crowds because it reinforces the notion that people must be unrelated, independent, and have diversity of mind from one another to form good opinions. The architecture of the collaborative platform Wikipedia harnesses the 'power of the crowds' in such a way that encourages diverse participation, as opposed to a group-think scenario, and thus produces 'wisdom' through quality information (Surowiecki, 2004, p5). Ball observes that Wikipedia's structure allows for an above average quality of information on more topical articles. This occurs because popular topics create more traffic, which in turn enables more contributors to edit an article and therefore creating more 'diverse' and 'reliable' information (Ball, 2007). This reinforces the quality of an article through diversification and mass collaboration. This notion of 'quality' can be applied to the Kony 2012 campaign page on Wikipedia (http://en.wikipedia.org/wiki/Kony_2012), which has been edited over 500 times and has been viewed 1,227,982 times since 6 March 2012, when the Kony 2012 campaign was first launched (Wikipedia Article Page Statistics, 2012). However, it is at this point that the similarities between Ball and Surowiecki cease. According to Ball, the Kony 2012 Wikipedia article is a prime example of a topical issue. The statistics reinforce his observations about Wikipedia's crowds and how they are able to create credible and reliable information due to diversification brought into the article by 1,227,98
Public Radio's Social Media Experiments: Risk, Opportunity, Challenge - 4 views
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I have centered my approach to the main theme of Mobile Phones and Crowd Sourcing on both the Radio and Retail industries. With the acknowledgment that Mobile Phones, Crowd Sourcing and Social Media are all connected through the creation and distribution of information, this article further explores the individual adoptions or resistance to associated practices relating to the main theme. The article 'Public Radios Social Media Experiments' (Levenshus, 2007) proves itself very useful in its ability to pin point relevant conclusions regarding the role of the audience, the nature of online communities, the use of associated tools and reasons of reluctance towards industry integration. Although this article responds directly to Radio the points of analysis can also be applied to the Retail industry. These conclusions referred to the transformation of listeners/consumers into potential sources of information and the ability of audiences/consumers to contribute and reveal an unexpected wealth of knowledge. It is here that the connection to information obtained by crowd sourcing on social media platforms is supported and the seamless integrated of mobile devices into this process could be assumed. The article also surmises that social media and crowd sourcing strategies are essential to the future of public broadcasting. This should also be considered with reference to Retail. There are explanations as to why resistance to social media opportunities may occur. For example, resistance is due to the lack of knowledge, resource allocation and institutional culture (Levenshus, 2007). But above all the article describes online communities as organic, dynamic and having lives of their own (2007), giving us a valuable base with which to analyse the role of mobile devices in sourcing information. The provisions of such analytical conclusions help to develop a better understanding of the overall affects to industries such as Radio and Retail as they reconsider busi
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Thanks for the heads up Dean - the link loads fine in a new tab for me... Have I done something wrong in my post do you think?
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I have been a big fan of listening to podcasts for years from http://www.abc.net.au/radionational/ . I subscribe to them in Facebook. So I have seen how they have slowly improved how they engage with the public. So your example I think is a good one for an industry that previously just has synchronous communication and now because of Social Media has A Synchronous to leverage its value. What has happened for radio has good lessons for those business owners that think business has got tougher. Radio previously had an audience/users that was "out there" and many other businesses have an audience that is "in here." Regardless of how the audience/client is connected/contacted then this touch point can be leveraged and value added by social media. The Curtin University Gym has users that are "in here" and whilst people are in the gym using the equipment they can see TV's that include advertisements for Physiotherapy etc. This is a basic form of social media interaction, The user arrives and the TV delivers. The Gym also has a Facebook page that they seek to have users or all of Curtin University to like. Maybe they also make use of Flickr and other social mediums that all adds up to adding value to the business through indirect advertising and awareness creation. So the point I am trying to make is that if you have "in here" users then you ought to connect with them whilst they are in the gym with as much social media as is acceptable. Can the Endomodo App be given a Curtin University Brand/Logo so that the many users can utilise? If not then the Curtin Gym can make use of Endomodo Groups so that the elderly classes can better network and collaborate etc. The more connected a business is with its client base then the more value it can deliver to them and the more revenue that business can collect from advertisers in the case of a radio station. A supply busines
Phone-Wielding Shoppers Strike Fear Into Retailers - 2 views
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In this article there are real world examples of how mobile technologies are being used within the four walls of a bricks and mortar retail store. The article interviews two different people and investigates their use of Smartphone technologies while shopping for retail goods. It proves valuable not only because of its direct reference to mobile technologies in the hands of consumers, but for the first time we can begin to see the evolution in mobile device information sourcing. Although both the consumer and producer are slowly realizing these capabilities, it is fair to say that the ongoing process of experimentation reflects mobile device adolescence. There are connections between reoccurring themes such as changing business models, changing consumer behavior and the evolving development of mobile applications that are best understood when put into practice. More specifically just how could information be used and integrated into the everyday conditioning of mobile devices? One example as illustrated in the main focus of this article, are applications that are used in store by Smartphone owners in order to compare prices on stocked items. However depending on Smartphone user location settings retailers can push additional information to shoppers already sourcing product information from competitive brands. This reference to retailers also utilizing mobile technologies and information distribution is equally as valuable and shows a shift in business practice that surpasses traditional discount models. Bustillo, M., Zimmerman, A.(2010, December 15) Phone-Wielding Shoppers Strike Fear Into Retailers. [Web log post]. Retrieved from http://www.retailgeeks.com/wp-content/uploads/2010/12/2010_1215_Phone-WieldingShoppersStrikeFearIntoRetailers.pdf
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Yeah a good article pointing to a great opportunity for retailers. The big insightful learning from e commerce prior to this trend was that you did not have to be the lowest priced or the best quality. You just had to be most accessible with a good website, good shopping process, and let people pay. The early adopters were willing to sacrifice price and quality to get convenience. With the trend in this paper pointing towards the vast majority joining the automated shopping process now retailers will be able to more easily offload all their dead stock and the need for genuine end of season sales will be reduced. The retailers with good sales skills will make bigger profits. I see a trend here were businesses that do not keep up with online opportunities will go out of business. Is it possible for the immigrant bakery that has a competitive advantaged based on good quality and hard work to survive? With no website and a cultural belief that hard work wins business possibly they can survive when there is a local community that does not consult a phone to make a choice. Right now supermarket price dumping on bread is doing more damage to private bakeries than any social media app. When other varaiables come in that add to a drain on cash flow like increased rent, more mouths to feed, increased competition, etc then I see this brings increasing reasons to force people to start using social media to seek more business. Just like domain names. You buy one or two you will use for your business and then you buy 5 or 10 for defensive reasons. The last thing you want is to put a great effort in to developing your online position to then have someone buy a similar domain name and pour money at SEO and capture your market. www.carlislebakery.com.au as a prime web address could be undermined by www.carlisebakery.com if you do not buy them both. So the same is with social media. You might not be motivated to get more business but you are forced to the table to protect y
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This article isn't about the common definition of mobile crowd-sourcing where data from crowds is aggregated. Instead, Bustillo and Zimmerman describe how mobile technology has brought about a shift in the consumer-retailer relationship which is "threatening to upend the business models of the biggest store chains in America." The article describes how in the past, American retailers (and I'll be bold enough to say retailers in other developed nations as well) could get away with selling items at inflated prices because consumers had no easy way to determine whether those prices were reasonable. Now, the article explains, the ability to compare prices with a smartphone has ushered in a "new era of price transparency". The article paints a bleak picture for the future of retailers who can't or won't make their prices more competitive. Articles like this highlight the fact that our increasing use of smartphones is heralding some fundamental changes in the way we live. And despite not fitting the normal discussion on mobile crowd-sourcing, changes in market dynamics like those described in this article are entirely due to the behaviour of crowds. After all, retailers depend on a crowd of consumers to buy their products, so when technology enables that crowd to shop smarter, it's no surprise the retailers feel a little anxious. The article doesn't mention any effort on the part of the retailers to aggregate data from online consumers in order to better market their products, however with web analysis software this is easy enough to do, and I suspect it's happening. So the transparency works both ways: the consumer has newfound clarity on prices, whilst the retailer gains clarity on consumer behaviour. This article, along with the Wisdom of Crowds Wikipedia article, has me considering mobile crowd-sourcing as a powerful means of market regulation. This could be a theme of my essay for module two.
TxtEagle Raises $8.5 Million To Give 2.1 Billion a Voice - 7 views
http://techcrunch.com/2011/04/12/txteagle-raises-8-5-million/ (I'm doing mobile phone crowd-sourcing) While most people would associate mobile crowd-sourcing with the developed world (after all,...
http://www.usip.org/files/resources/SR252%20-%20Crowdsourcing%20Crisis%20Information%20... - 1 views
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You Tube Need to Know | Crisis mappers: Mobile technology helps disaster victims worldwide | Uploaded by PBS . Retrieved 20 March 2012 http://www.youtube.com/watch?v=xW7Vt5iunWE This YouTube presentation tells the story of how crisis mapping came to be a source of critical and timely support to Haitians requiring aid following the 2010 devastating earthquake. It is a remarkable example of resourcefulness, voluntary collaboration and use of social media to assist with the humanitarian aid response. The video includes a live interview with, Patrick Meier, head of Ushahidi, a not-for-profit organisation, who explains that within hours of the news of the quake reaching the world, he knew that it would be a real challenge to get information from people on the ground in Haiti. Based on the Haitians high mobile ownership (85%) he worked out that texting a message would be the best way to find out who needed help. He arranged for a local phone company to provide a number for emergency texts. The number is advertised on the radio as 90% of the population has radio access. A call was put out on Facebook to locate volunteers who could translate messages from Haitian Kreyol to English. These messages are then forwarded to Boston where a voluntary group of students plot the location on an online map. The online location is then forwarded to the US response group coordinating the distribution of aid. Within hours help is sent. I came across this video when sourcing materials and was impressed with the professional presentation, the inclusion of a Haitian recipients experience of receiving aid after texting the number he heard on the radio, and interviews with major stakeholders. Further searches of Patrick Meier verified the story. Crisis mapping was also used during the Libyan crisis to bring aid to victims. Crisis locations were extracted from posts for help on Facebook and Twitter and plotted by volunteers
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(My commentary is actually against the PDF that's linked to, rather than the YouTube video. Reference at the end). This report, commissioned by the United States Institute of Peace, examines the role of Ushahidi, a crisis-mapping platform, in the relief effort following the 2010 earthquake in Haiti. It highlights the ability of crowd-sourcing to provide a more reliable account of what's happening in a disaster situation than traditional intelligence gathering means which don't engage the local population. It begins by describing the challenge that rescuers faced when sourcing their intelligence from media reports, which tended to focus on isolated incidents of violence, wrongly spreading the idea that violence was commonplace and leading the rescue teams to delay their rescue efforts. The report accuses the media of deliberately producing exaggerated reports, which may be true, but even the most ethical journalist can only report on what he or she experiences - if he or she sees or hears about a violent incident, the resulting report will almost certainly give the impression of violence. For the most objective and detailed picture of the state of a crowd, the largest possible portion of that crowd needs to have a voice - something an individual journalist could never facilitate. That's where Ushahidi proved a valuable tool. By aggregating SMS messages, email and social media communications from those in distress, it allowed rescuers to direct assistance appropriately. In addition to crowd-sourcing the conditions of those in distress, Ushahidi also incorporated other forms of crowd-sourcing - maps were sourced from the World Bank, Yahoo!, GeoEye and the U.S. government to provide geographic information, and staffing power was provided by a vast team of volunteers. This gives the case study a lot of depth. Heinzelman, J. and Waters, C. (2010) Crowdsourcing Crisis Information in Disaster-Affected Haiti Retrieved 2 April 2012 from http://www.us
Become a Citizen Scientist - 10 views
http://www.nxtbook.com/nxtbooks/imagine/20110506_DMI/index.php?startid=10 (I'm doing mobile phone crowd-sourcing) This article describes a suite of participatory sensing apps developed at UCLA th...
Sell Your Experiences: A Market Mechanism based Incentive for Participatory Sensing - 14 views
http://www.csee.usf.edu/~labrador/Share/PapersToRead/GameTheory/Incentive%20participation.pdf (I'm doing mobile phone crowd-sourcing) Beyond the technological challenges that face participatory s...
Reips, U-D & Garaizar, P. (2011) Mining Twitter: A source for psychological wisdom of t... - 10 views
This article discusses the usefulness of Twitter as a tool for research. Researcher Pablo Garaizar suggests that monitoring large volumes of tweets and identifying trends in what users are saying -...
Online Activism - 14 views
My topic of choice is the Anonymous activist group who's activities are often, but not exclusively, enacted online. The online activism by Anonymous is similar to the online activism described in Y...
Nericell: Rich Monitoring of Road and Traffic Conditions using Mobile Smartphones - 5 views
http://research.microsoft.com/pubs/78568/Nericell-Sensys2008.pdf (I'm doing mobile phone crowd-sourcing) Written by three researchers from Microsoft Research India, this article explores the idea...
Resource 3: Can History by Open Source? Wikipedia and the Future of the Past by Roy Ros... - 5 views
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Roy Rosenzweig's article Can History be Open Source? Wikipedia and the Future of the Past, discusses many issues regarding collaboration, with a focus on its historical entries. One of the most interesting points Rosenzweig makes, is that the contributors on Wikipedia, "do not come from a cross-section of the world's population. They are more likely to be English-speaking, males, and denizens of the Internet" (Rosenzweig, 2006, p. 127). Rosenzweig explains that as a collaborative medium, Wikipedia articles show bias towards Western culture and 'nerdy' topics such as computer science, physics and math (Rosenzweig, 2006, p. 127-128). This is interesting information to apply to Surowiecki's idea of 'the wisdom of crowds' (Surowiecki, 2004, p. 5). Is Wikipedia only representative of the wisdom of white, western, geek crowd? While this article was written back in 2006, I still find it makes some very interesting points about Wikipedia and the collaboration process, which are still applicable today. I also found this article valuable, as unlike a lot of other articles that focus mainly on the author's research which was generally conducted on a very small number of Wikipedia entries, Rosenzweig only discusses the research of others. Rosenzweig cites a range of academics that have compared Wikipedia with other encyclopaedias such as, American National Biography Online, Encarta, Columbia Encyclopaedia, and Britannica; providing the reader with an overview of the different research available and the findings made.
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References Rosenzweig, R. (2006). Can History Be Open Source? Wikipedia and the Future of the Past. The Journal of American History, 93, 117-146. Retrieved from: http://www.jstor.org/ Surowiecki, J. (2004). The wisdom of crowds: Why the many are smarter than the few. New York, NY: Doubleday.
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The many critiques in the article provide good fodder for the academic seeking to justify their position one way or the other. Us users of Wikipedia and traditional books know that Wikipedia works just as we know government process has major flaws. In my personal experience it is Wikipedia that is the most accurate source of information when compared to books on the subject of my father's country of birth. Prior to Wikipedia the books were full of misinformation or no information influenced by politics. So for the purpose of studying internet collaboration - I think this paper gives good argument. Even the people that experience history do not recall it exactly the same.
Open content systems achieve high quality - 10 views
The Wall Street Journal (2012). Open Source Code Quality On Par with Proprietary Code in 2011 Coverity Scan Report. Retrieved on March 18, 2012 from http://www.marketwatch.com/story/open-source-cod...
Resource 4: Collaboration in context: Comparing article evolution among subject discipl... - 4 views
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In the article, Collaboration in context: Comparing article evolution among subject disciplines in Wikipedia, the writers Katherine Ehmann, Andrew Large and Jamshid Beheshti, compare a small selection of articles - some newly created, and some well-established - from three subject disciplines - the hard sciences, soft sciences and humanities - in order to examine the article quality, how it differs from discipline to discipline and if it changes over time (Ehmann, Large & Beheshti, 2008). One of the most interesting findings that was published in this article was that, contrary to previous research (Brandle, 2005; Dondio, et al., 2006; Lig, 2004; Stvilia, et al., 2005a, 2008; Wilkinson and Huberman, 2007), the articles used that had a greater number of edits than the others, were not the articles of the highest quality (Ehmann, Large & Beheshti, 2008). Wikipedia articles on average retained 90.3 percent of their original text and in general, only small edits were made over time (Ehmann, Large & Beheshti, 2008). I believe these new findings still support, 'the wisdom of crowds' theory though (Surowiecki, 2004, p. 5). Even though a large portion of the text remains from the original contributor, the small edits by other contributors over time, still help to fine-tune the article's meaning and readability. The authors' exploration into Wikipedia Talk pages is also of interest, especially how these places aided the collaboration and coordination process and how this in turn contributed to the quality of articles in Wikipedia (Ehmann, Large & Beheshti, 2008). While Ehmann, Large and Beheshti only studied a small number of articles, and another study is required which examines a larger number of articles, in order to make more conclusive findings, I think this article is still a useful resource (Ehmann, Large & Beheshti, 2008). It is constructive to compare this article's findings to the findings in the Rosenzweig article (Rosenzweig, 2006).
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I think this article is interesting and pointed wisdom of crowd cannot bring high quality for Wikipedia's article. Talk pages are playing important role in Wikipedia, editors post their suggestion there and other active editors come and follow them or put other suggestion to make a more credible article (in Talk pages the most request belonged to the suggestion for editing and completeness had the less request followed by accuracy and accessibility) (Beheshti, Ehmann & Large, 2088). According to my own research, one of the important things, which mentions in talk pages is about sources of articles which can take a place as print resources, deep web resources external links and inexact references. Disagreement about content of articles is another important subject in Wikipedia and before an article edited, editors discuss in talk pages about adding controversial material or removing content, and then they get a decision to how edit the article. Talk pages may use to notify other users to know this article had recent edit or editors ask their questions there from other or they request for help. However, the author mentioned participation of contributors on different topics is different. There are many articles which have only one comment on their talk page and there is large number of articles who has various comment and suggestions on their talk page (Breslin, Passant & Schneider, 2010). Breslin, J, G., A, Passant. & Schneider, J. (2010). A content analysis: How Wikipedia talk pages are used. 7. Retrieved from http://journal.webscience.org/373/2/websci10_submission_80.pdf -
Collaboration in Context takes an in-depth view at the collaboration which produces Wikipedia pages. I was attracted to this resource in that I imagined it would assist me in understanding how users interacted in a organised context - ie. the mindsets of users collaborating on a specific, and, in the case of many Wikipedia pages, complex, task. Whilst the paper examines the development of pages from a 'contributor's' point of view, it does this through statistical interpretation of a set of data the authors assembled on page edits. The result is that the paper doesn't so much uncover the nuances of collaboration in an organisational setting, as relate the nuts and bolts of page editing. Perhaps, the mores of collaboration might be inferred from this reading of Wikipedia's collaborative process, though I found it difficult to see this in numbers rather than testimony from wikipedians themselves. What this paper does do is highlight the efficacy of 'talk pages' in the process of building of 'rich' Wikipedia entries. These forums provide the engine of collaboration on Wikipedia - users able to get together as a group to uncover the most efficient ways to combine their work - the paper concluding, "Talk pages - in addition to article edits themselves - provide wikipedians with a powerful means of shaping the presentation of knowledge. (chap.8)" This information is useful to me in the way I will be able to compare it to the, say, simpler, and more spontaneous collaboration of strangers in bittorrent which does not require a 'talk page'. What I would have liked to have known is how the 'talk' on these pages allowed networks of 'equal' users to perfect articles on complex topics, and what the users themselves thought of the arrangement.
Kony 2012: The Template for Effective Crowdsourcing? - 25 views
A very interesting article that I believe presents a good basic understanding of the topic however being a Wordpress blog I would argue that it may not be a perfectly reliable or an unbiased source...
Social Media: A New Frontier for Retailers? - 6 views
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As with any critical research involving new technologies the acknowledgment of a 'lack of concrete academic scrutiny and scientific evidence' (Boria et al, 2008) is important. In this article it acts as a timely reminder that mobile devices are still a currently evolving technology. This point serves the reader well when they are trying to position the use of mobile devices and their abilities in sourcing information. There are a number of important points highlighted throughout the article that are directly linked to this evolution. Firstly the evolving role of the consumer that is emerging empowered, sophisticated, critical and well informed. Secondly the developments towards effective leveraging and deriving value from social media-based tools and thirdly the continual shift in consumer behavior away from 'corporate communication' and towards 'peer reviews', ultimately affecting buyer intentions (Boria et al, 2008). Taking the fore noted current evolution of mobile devices into account, a small suggestion that we are 'in the process of replacing phones…' (Boria et al, 2008) all together, can be best understood with reference to traditional mobile technologies. They could not access the Internet. Although this is the only direct reference to a mobile device there is extensive analysis into the sourcing of information by consumers. With out mentioning the Smartphone but accepting its general mainstream adoption, it is easy to assume that consumers sourcing and contributing product information could do so easily from their mobile devices whilst in the act of shopping.
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Reference: Boria, Constatinides and Romero. 2008. Social Media: A New Frontier for Retailers?. Retrieved from http://www.utwente.nl/mb/nikos/publications/ecpapers/constantinidessocialmedia.pdf
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This article is beneficial because it touches on key issues relating to the retail industry's lack of adaptation and understanding of online technologies. It highlights the future potential of online shopping, identifies non-adaptation of new technologies as a threat whilst pointing out the potential risk in adopting them. There has been a lot of media coverage about this topic in recent months and whilst this paper was written in 2008 it is not until now that many retail giants are utilising online platforms, take David Jones for example. The study mentions the lack of academic resources relating to Web 2.0 technologies, this is similar to the Twitter paper by Burton & Soboleva, 2011 where there is also little research relating to understanding the real value in the adaptation of Twitter by businesses. "Lack of concrete academic scrutiny and scientific evidence is a warning to businesses to be cautious when engaging in Social Media as marketing tools." (Boria et al, 2008). The article also mentions that retailers could misjudge available tools. This to me expresses the uncertainty that many had and might still have in jumping into these technologies and that there may be a general notion of not understanding their real value. Overall the shift in power from the organisation to the consumer is evident and the ubiquitous nature of the Internet through mobile usage adds to this shift. Crowd sourcing here plays a part because consumers have access to other consumers' opinions and recommendations. Web 2.0 is key, when a consumer has a question others can answer it, instead of the business itself, consumers trust other consumers. An attempt of crowd sourcing by retailers is also is evident here, examples are shown where retailers have tried to get customers to become co-producers or creative contributors, this also serves as a way to create stronger customer engagement. Additional referenc
A Decade Of Wikipedia, The Poster Child For Collaboration - 4 views
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The poster child of collaboration? A bold statement but is it that far off the truth? Every day Wikipedia helps people around the world find information that is both detailed and related to the topic they have searched. The modern internet is filled with incorrect and purposely misleading information that users can freely access. The user has no idea that the information they are receiving is incorrect so it is quite often trusted. Wikipedia's system of article moderators allows the information to be supplied by anyone but filtered by people considered to be well educated in that chosen field. This means that the information is not as random as other information available throughout World Wide Web. The progression in the Web 2.0 era has been at an exponential rate and Wikipedia has been at the fore front of the revolution as it allows users of the World Wide Web to contribute which is what separates Web 1.0 and web 2.0. So I don't completely agree with the idea that Wikipedia is the poster child of collaboration, however I would suggest that it is the poster child of the Web 2.0 era as it encompasses all that makes the new era so exciting.
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I found this article was an interesting read as it discusses Wikipedia's journey in becoming a successful and reliable encyclopedia. While I do consider myself a Wikipedia supporter I did find the article to be incredibly bias in favour of Wikipedia as it speaks extensively with Sue Gardner the Executive Director of the Wikimedia Foundation. The article does briefly touch on some negative points about Wikipedia in hearing from Robert McHenry, author and former Editor-in-Chief of Encyclopedia Britannica (Wikipedia's largest competitor) but soon turns back in favour of Wikipedia explaining that its scientific articles are of similar accuracy to that of Encyclopedia Britannica (Solon, 2011). As this article suggests, Wikipedia is evermore becoming a reliable source of information however people still seem to question Wikipedia's reliability. Here are somethings that I found in my own research that can suggest people's lack of confidence in Wikipedia's reliability: * Wikipedia articles that cover obscure and unusual topics tend to present more inaccuracies and errors than those covering mainstream topics - this is because obscure topics receive less traffic and therefore there is less likelihood of errors being corrected (Ball, 2007). * Wikipedia is not an accurate representation of a vast and diverse crowd, in fact "the encyclopedia is missing the voices of people in developing countries, women and experts in various specialties that have traditionally been divorced from tech" (Manjoo, 2009). * Wikipedia has in the past been subject to vandalism with hoax and defamatory article updates (Ball, 2007). Reference: Ball, P. (2007, February 27). The more, the wikier. Nature: International weekly journal of Science. Retrieved from http://www.nature.com Manjoo, F. (2009, September 28). Is Wikipedia a Victim of Its Own Success? Time Magazine. Retrieved from http://www.time.com/time/magazine Solon, O. (2011, January 11). A Decade of Wikipedia, Th
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This article provides quite an interesting overview of Wikipedia and how it started off as a "dirty little secret" for some in the earlier years, with its use progressing to be an "accepted part of daily life in the developed world" ten years after its launch. In addition, higher education facilities (Grossek, 2009; CCNMTL, 2008) and companies (Hendrix & Johannsen, 2008; Hasan & Pfaff, 2006) are beginning to discover the advantages of employing wikis in their respective institutions. We are beginning to see that the 'wisdom of the crowds' and 'knowledge management' are important factors in larger organisations. Thus what once started out as an online encyclopaedia and a "dirty little secret" is now branching out and weaving its way into larger businesses, organisations, and educational institutions. Although Wikipedia has suffered its fair share of editing glitches and is not completely error free, as mentioned in this article, Wikipedia has come a long way since its introduction into the Web 2.0 world and is becoming a more commonly used tool. In addition, it has shown us the effects of the 'wisdom of the crowds' and how collaboration can be so important. Speakers at the New Media in Education Conference (CCNMTL, 2008) note that wikis provide such a valuable communication and collaboration platform that they essentially create a virtual classroom- an interactive platform where students can share ideas, edit documents, and collaborate on group projects. Inevitably I do agree with the title of this paper and think that Wikipedia is "The Poster Child for Collaboration", with Wikipedia and wikis weaving their way into educational institutions (Grossek, 2009; CCNMTL, 2008) and companies (Hendrix & Johannsen, 2008; Hasan & Pfaff, 2006) who use them as a collaborative tool. Additional References: CCNMTL (Nov 3rd, 2008). Promoting Collaborative Learning using Wikis. [YouTube Video]. Retrieved 22nd March 2012 from http://www.yout
Social Media and Disasters: Current Uses, Future Options, and Policy Considerations - 17 views
This CRS (Congressional Research Service) Report for Congress by Lindsay, provides an organisational perspective of how social media have been and might be used to improve emergency response and re...
Making the News: Movement Organisations, Media attention and the public agenda - 18 views
This article very loosely relates to my focus on Anonymous. Although not particularly relevant to my focus, it does provide a decent contextual setting for explaining why Anonymous receives so much...
Moldova's internet revolution: Analyzing the role of technologies in various phases of ... - 0 views
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Lysenko, V., Desouza, K. (2011). Moldova's internet revolution: Analyzing the role of technologies in various phases of the confrontation. Technological Forecasting & Social Change 79 (2012) 341-361. Retrieved March 23, 2012 from http://www.sciencedirect.com.dbgw.lis.curtin.edu.au/science/article/pii/S0040162511001223 This research article published in the journal 'Technological Forecasting & Social Change' analyses the role played by online collaboration and organisation tools in Moldova's revolution of April 2009. It specifically details the different technologies used during various phases of the revolution. The research is quite detailed in identifying the different groups involved - dissenters and authorities - with statistics and case studies breaking down the timeline and dynamics of the revolution. Overall the researchers found that: "1) the protesters organized their initial mobilization through social network services (SNS) and short message service (SMS); 2) Twitter was mostly used during later phases of the revolution - the active street protests and the subsequent information war - for communication about the conflict both locally and globally; and 3) through skillful use of new Internet-based ICTs, it is possible to conduct a successful revolution without noticeable prior offline organization". I chose this article as it highlights the power of Twitter as an organization tool through its involvement in providing a communication platform for the dissenters to organize street protests and then update from the ground what was happening. It also shows Twitters strength as a collaborative tool for movements with the involvement of supporters outside of Moldova tweeting about the revolution.
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I love this article as it relates to the Orange Revolution. I am also a proud protester of a post Orange Revolution protest in New Europe (Latvia) where I had personal exchanges with MP's in a New European country - read here http://balticguide.ee.klient.veebimajutus.ee/index.php?s=1&n=110&a=4161 In Latvia there have been many protests and I sought to increase international pressure on the Latvian government through my founding the Australian Chamber of Commerce in Latvia and in many other ways. I even managed to gain the participation of Curtin University honours Business Students that stayed in a remote city of Latvia to assist the council with its plans. The use of mobile SNS was not part of the protests I was aware of and participated in. Friends informed me what was being posted on websites about the time and place of the next protest. This enabled the inclusion of older proud Latvians and this caused the dynamic situation where younger people restrained their physical action in respect of the older participants so they would not get caught up in altercations. Later protests were much more violent. I as a primary source of information about student protests in New European countries can attest to the fact that the use of mobile SNS would have been very helpful and would have increased the momentum of protests. Because of the many protests in Latvia, many of the citizens that would like to see change, are suffering from protest fatigue. Possibly the earlier more effective use of mobile SNS could have made a difference. I blogged http://austchamriga.blogspot.com.au/ and wrote threatening letters to the IMF as well as led by example through organising courses for the youth of Latvia http://www.youtube.com/watch?v=9uBThbeXy9Q I will be back to Latvia to push more for the direction and changes the people want. I am arming myself with information like in this paper and what I learn in the Masters of Internet Communication. What is clear to me is that without a