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samara hartnett

Phone-Wielding Shoppers Strike Fear Into Retailers - 2 views

www.retailgeeks.com/...ersStrikeFearIntoRetailers.pdf

Smartphone retail consumer applications Net308_508 mobile technology

shared by samara hartnett on 25 Mar 12 - No Cached
  • samara hartnett on 25 Mar 12
     
    In this article there are real world examples of how mobile technologies are being used within the four walls of a bricks and mortar retail store. The article interviews two different people and investigates their use of Smartphone technologies while shopping for retail goods. It proves valuable not only because of its direct reference to mobile technologies in the hands of consumers, but for the first time we can begin to see the evolution in mobile device information sourcing. Although both the consumer and producer are slowly realizing these capabilities, it is fair to say that the ongoing process of experimentation reflects mobile device adolescence. There are connections between reoccurring themes such as changing business models, changing consumer behavior and the evolving development of mobile applications that are best understood when put into practice. More specifically just how could information be used and integrated into the everyday conditioning of mobile devices? One example as illustrated in the main focus of this article, are applications that are used in store by Smartphone owners in order to compare prices on stocked items. However depending on Smartphone user location settings retailers can push additional information to shoppers already sourcing product information from competitive brands. This reference to retailers also utilizing mobile technologies and information distribution is equally as valuable and shows a shift in business practice that surpasses traditional discount models. Bustillo, M., Zimmerman, A.(2010, December 15) Phone-Wielding Shoppers Strike Fear Into Retailers. [Web log post]. Retrieved from http://www.retailgeeks.com/wp-content/uploads/2010/12/2010_1215_Phone-WieldingShoppersStrikeFearIntoRetailers.pdf
  • Dean Strautins on 25 Mar 12
     
    Yeah a good article pointing to a great opportunity for retailers. The big insightful learning from e commerce prior to this trend was that you did not have to be the lowest priced or the best quality. You just had to be most accessible with a good website, good shopping process, and let people pay. The early adopters were willing to sacrifice price and quality to get convenience. With the trend in this paper pointing towards the vast majority joining the automated shopping process now retailers will be able to more easily offload all their dead stock and the need for genuine end of season sales will be reduced. The retailers with good sales skills will make bigger profits. I see a trend here were businesses that do not keep up with online opportunities will go out of business. Is it possible for the immigrant bakery that has a competitive advantaged based on good quality and hard work to survive? With no website and a cultural belief that hard work wins business possibly they can survive when there is a local community that does not consult a phone to make a choice. Right now supermarket price dumping on bread is doing more damage to private bakeries than any social media app. When other varaiables come in that add to a drain on cash flow like increased rent, more mouths to feed, increased competition, etc then I see this brings increasing reasons to force people to start using social media to seek more business. Just like domain names. You buy one or two you will use for your business and then you buy 5 or 10 for defensive reasons. The last thing you want is to put a great effort in to developing your online position to then have someone buy a similar domain name and pour money at SEO and capture your market. www.carlislebakery.com.au as a prime web address could be undermined by www.carlisebakery.com if you do not buy them both. So the same is with social media. You might not be motivated to get more business but you are forced to the table to protect y
  • Jarrad Long on 08 Apr 12
     
    This article isn't about the common definition of mobile crowd-sourcing where data from crowds is aggregated. Instead, Bustillo and Zimmerman describe how mobile technology has brought about a shift in the consumer-retailer relationship which is "threatening to upend the business models of the biggest store chains in America." The article describes how in the past, American retailers (and I'll be bold enough to say retailers in other developed nations as well) could get away with selling items at inflated prices because consumers had no easy way to determine whether those prices were reasonable. Now, the article explains, the ability to compare prices with a smartphone has ushered in a "new era of price transparency". The article paints a bleak picture for the future of retailers who can't or won't make their prices more competitive. Articles like this highlight the fact that our increasing use of smartphones is heralding some fundamental changes in the way we live. And despite not fitting the normal discussion on mobile crowd-sourcing, changes in market dynamics like those described in this article are entirely due to the behaviour of crowds. After all, retailers depend on a crowd of consumers to buy their products, so when technology enables that crowd to shop smarter, it's no surprise the retailers feel a little anxious. The article doesn't mention any effort on the part of the retailers to aggregate data from online consumers in order to better market their products, however with web analysis software this is easy enough to do, and I suspect it's happening. So the transparency works both ways: the consumer has newfound clarity on prices, whilst the retailer gains clarity on consumer behaviour. This article, along with the Wisdom of Crowds Wikipedia article, has me considering mobile crowd-sourcing as a powerful means of market regulation. This could be a theme of my essay for module two.
theresia sandjaja

The YouTube Effect: How YouTube has Provided New Ways to Consume, Create, and Share Music - 1 views

www.ijea.org/v12n6.pdf

Net308_508 Crowd Collaboration Youtube social media

shared by theresia sandjaja on 25 Mar 12 - No Cached
  • theresia sandjaja on 25 Mar 12
     
    Youtube acts as a place that enables users to access media, create, connect, collaborate and share between other Youtube users. This article explores how Youtube provides community space through technology that facilitates music creativity by the users. The article is divided by two sections; firstly, the relationship of art and technology will be examined and reflected on appropriate literatures, the other section will analyse a case study of an amateur musician who consumes music and ideas, recreates and shares back this 'art' work. Through Youtube, masses are able to view and listen digitalised artwork and the technological revolution enable users to play, reconstruct and share innovative ideas. Thus this action has created democratisation of art where previously artworks were constrained by institutions and now the artwork politic has become bias. The case study included in this article covers many aspect on how a user utilise Youtube to collaborate online. Firstly, Youtube as a medium has the ability to connect communities of users with similar interest. Secondly, Youtube enables users to combine talents and create a piece of work even though the creators live in different geographical area. Thirdly, difficulties that affecting the production were discussed: time differences constrain, physical distance between creators, file size, different Internet access and privacy of creators. The factors mentioned is similar to the three properties of digital networks explained by Sassen (2002), which are: decentralized access, simultaneity and interconnectivity. Youtube enable the producers to promote themselves by distributing their creation to the crowd. The audience has become the 'jury' to give feedback on how they perceive the work and may become producer recreating new original work and supplementing the existing one. This made the communication and ideas to circulate within the online community.
  • theresia sandjaja on 25 Mar 12
     
    Resource: Cayari, C. (2011) "The YouTube Effect: How YouTube has Provided New Ways to Consume, Create, and Share Music." International journal of education and the arts, July 2011, 12(6). Available online at http://www.ijea.org/v12n6/ Additional reference: Sassen, S. (2002), 'Towards a Sociology of Information Technology', Current Sociology, May, 50(3): 365-388 available online at http://transnationalism.uchicago.edu/infotech.pdf
samara hartnett

Social Media: A New Frontier for Retailers? - 6 views

www.utwente.nl/...constantinidessocialmedia.pdf

Net308_508 retail social media Smartphone consumer behaviour mobile devices

shared by samara hartnett on 21 Mar 12 - No Cached
  • samara hartnett on 25 Mar 12
     
    As with any critical research involving new technologies the acknowledgment of a 'lack of concrete academic scrutiny and scientific evidence' (Boria et al, 2008) is important. In this article it acts as a timely reminder that mobile devices are still a currently evolving technology. This point serves the reader well when they are trying to position the use of mobile devices and their abilities in sourcing information. There are a number of important points highlighted throughout the article that are directly linked to this evolution. Firstly the evolving role of the consumer that is emerging empowered, sophisticated, critical and well informed. Secondly the developments towards effective leveraging and deriving value from social media-based tools and thirdly the continual shift in consumer behavior away from 'corporate communication' and towards 'peer reviews', ultimately affecting buyer intentions (Boria et al, 2008). Taking the fore noted current evolution of mobile devices into account, a small suggestion that we are 'in the process of replacing phones…' (Boria et al, 2008) all together, can be best understood with reference to traditional mobile technologies. They could not access the Internet. Although this is the only direct reference to a mobile device there is extensive analysis into the sourcing of information by consumers. With out mentioning the Smartphone but accepting its general mainstream adoption, it is easy to assume that consumers sourcing and contributing product information could do so easily from their mobile devices whilst in the act of shopping.
  • samara hartnett on 25 Mar 12
     
    Reference: Boria, Constatinides and Romero. 2008. Social Media: A New Frontier for Retailers?. Retrieved from http://www.utwente.nl/mb/nikos/publications/ecpapers/constantinidessocialmedia.pdf
  • Velia Torres on 06 Apr 12
     
    This article is beneficial because it touches on key issues relating to the retail industry's lack of adaptation and understanding of online technologies. It highlights the future potential of online shopping, identifies non-adaptation of new technologies as a threat whilst pointing out the potential risk in adopting them. There has been a lot of media coverage about this topic in recent months and whilst this paper was written in 2008 it is not until now that many retail giants are utilising online platforms, take David Jones for example. The study mentions the lack of academic resources relating to Web 2.0 technologies, this is similar to the Twitter paper by Burton & Soboleva, 2011 where there is also little research relating to understanding the real value in the adaptation of Twitter by businesses. "Lack of concrete academic scrutiny and scientific evidence is a warning to businesses to be cautious when engaging in Social Media as marketing tools." (Boria et al, 2008). The article also mentions that retailers could misjudge available tools. This to me expresses the uncertainty that many had and might still have in jumping into these technologies and that there may be a general notion of not understanding their real value. Overall the shift in power from the organisation to the consumer is evident and the ubiquitous nature of the Internet through mobile usage adds to this shift. Crowd sourcing here plays a part because consumers have access to other consumers' opinions and recommendations. Web 2.0 is key, when a consumer has a question others can answer it, instead of the business itself, consumers trust other consumers. An attempt of crowd sourcing by retailers is also is evident here, examples are shown where retailers have tried to get customers to become co-producers or creative contributors, this also serves as a way to create stronger customer engagement. Additional referenc
Jocelyn Workman

Conflict and Disaster Management in a Hyper-connected World - 18 views

Collins article is a useful resource as it discusses the need to increase hyper-connectivity in civil-military responses, with government and non-government organisations engaging with the wider ne...

Net308_508 collaboration social media disaster volunteering crisis movements microvolunteering communication twitter texting technology

started by ruenhongo on 23 Mar 12 1 follow-up, last by Jocelyn Workman on 07 Apr 12
Jocelyn Workman

IGI Global: Fire, Wind and Water: Social Networks in Natural Disasters - 0 views

www.igi-global.com.dbgw.lis.curtin.edu.au/...article.aspx

social media social networking technologies natural hazards Twitter Facebook Flickr microblogging collaboration Net308_508

shared by Jocelyn Workman on 25 Mar 12 - No Cached
  • Jocelyn Workman on 25 Mar 12
     
    Freeman, M. (2011). Fire, Wind and Water: Social Networks in Natural Disasters. Journal of Cases on Information Technology,13 (2), p.69 -79. A study of the increasing adoption of social networking tools (SNTs) as a channel for critical communication during disasters in Australia, is the platform used by the author to look into how society is accepting the use of SNTs as a whole for emergency management. Using recent natural disasters, the use of SNT's is traced from their limited use during the Victorian Bushfires in 2009 to their increased use and the reliance on SNTs by authorities and individuals, during the Queensland Floods of 2010/2011 and Tropical Cyclone Yasi in 2011 (February). During the fires of 2009, Twitter was used by the ABC radio station 774 Melbourne to provide as much coverage of the fires as possible. Followers increased from 250 to 1200 indicating the popularity of this form of communication, and offering an sight for future use. Two years later, the Queensland Police Service used Twitter and Facebook extensively to broadcast accurate information to those affected by the floods and correct misinformation. The same tactics were employed for Tropical Cyclone Yasi. Technologies are discussed as a medium of communication for accurate and timely information during disasters and for the sharing of knowledge, increasingly coming from the bottom up, but also utilised appropriately from the top down when required. Although this article was easy to understand, the author's discussion of the disasters and technologies, the extensive discussion of qualitative research, followed by a presentation of the case, lead to a repetition of information about the disasters. A more succinct and structured presentation of the results of this triangulated approach to research would have made it easier to appreciate the benefits of SNTs to communities.
Jocelyn Workman

Expecting the Unexpected: The Need for a Networked Terrorism and Disaster Response Stra... - 14 views

Stephenson and Bonabeau's article (2007) proposes an alternative strategic approach for emergencies that utilises the concepts of 'swarm intelligence' and 'netwar' (2007, p. 2), a combination of co...

Net308_508 collaboration community social media Twitter Wikipedia Disaster Management Crisis Response

started by jessica_mann on 26 Mar 12 2 follow-ups, last by Jocelyn Workman on 07 Apr 12
Jocelyn Workman

Distributed Networks and Collaboration Following a Technological Disaster - 13 views

Sutton's article discusses the use of Twitter following a technological disaster on 22 December 2008 at the Tennessee Valley Authority's (TVA) Kingston Fossil Plant where a coal waste containment p...

Net308_508 collaboration social media technology twitter community mobilization Wikipedia recovery crisis disaster management organisation microvolunteering

started by ruenhongo on 23 Mar 12 1 follow-up, last by Jocelyn Workman on 07 Apr 12
Sian Cooper

To use or not to use web 2.0 in higher education? - 11 views

Grossek, G. (2009). To use or not to use web 2.0 in higher education? Procedia Social and Behavioural Sciences. Pp478-482. Retrieved 21st March 2012 from http://webpages.csus.edu/~sac43949/pdfs/to%...

Net308_508 web 2.0 wikis education

started by Sian Cooper on 21 Mar 12 no follow-up yet
Oliver Hennessey

Moldova's internet revolution: Analyzing the role of technologies in various phases of ... - 0 views

www.sciencedirect.com.dbgw.lis.curtin.edu.au/...S0040162511001223

Net308_508 collaboration social media Crowd Twitter organisation political protest

shared by Oliver Hennessey on 26 Mar 12 - No Cached
  • Oliver Hennessey on 26 Mar 12
     
    Lysenko, V., Desouza, K. (2011). Moldova's internet revolution: Analyzing the role of technologies in various phases of the confrontation. Technological Forecasting & Social Change 79 (2012) 341-361. Retrieved March 23, 2012 from http://www.sciencedirect.com.dbgw.lis.curtin.edu.au/science/article/pii/S0040162511001223 This research article published in the journal 'Technological Forecasting & Social Change' analyses the role played by online collaboration and organisation tools in Moldova's revolution of April 2009. It specifically details the different technologies used during various phases of the revolution. The research is quite detailed in identifying the different groups involved - dissenters and authorities - with statistics and case studies breaking down the timeline and dynamics of the revolution. Overall the researchers found that: "1) the protesters organized their initial mobilization through social network services (SNS) and short message service (SMS); 2) Twitter was mostly used during later phases of the revolution - the active street protests and the subsequent information war - for communication about the conflict both locally and globally; and 3) through skillful use of new Internet-based ICTs, it is possible to conduct a successful revolution without noticeable prior offline organization". I chose this article as it highlights the power of Twitter as an organization tool through its involvement in providing a communication platform for the dissenters to organize street protests and then update from the ground what was happening. It also shows Twitters strength as a collaborative tool for movements with the involvement of supporters outside of Moldova tweeting about the revolution.
  • Dean Strautins on 04 Apr 12
     
    I love this article as it relates to the Orange Revolution. I am also a proud protester of a post Orange Revolution protest in New Europe (Latvia) where I had personal exchanges with MP's in a New European country - read here http://balticguide.ee.klient.veebimajutus.ee/index.php?s=1&n=110&a=4161 In Latvia there have been many protests and I sought to increase international pressure on the Latvian government through my founding the Australian Chamber of Commerce in Latvia and in many other ways. I even managed to gain the participation of Curtin University honours Business Students that stayed in a remote city of Latvia to assist the council with its plans. The use of mobile SNS was not part of the protests I was aware of and participated in. Friends informed me what was being posted on websites about the time and place of the next protest. This enabled the inclusion of older proud Latvians and this caused the dynamic situation where younger people restrained their physical action in respect of the older participants so they would not get caught up in altercations. Later protests were much more violent. I as a primary source of information about student protests in New European countries can attest to the fact that the use of mobile SNS would have been very helpful and would have increased the momentum of protests. Because of the many protests in Latvia, many of the citizens that would like to see change, are suffering from protest fatigue. Possibly the earlier more effective use of mobile SNS could have made a difference. I blogged http://austchamriga.blogspot.com.au/ and wrote threatening letters to the IMF as well as led by example through organising courses for the youth of Latvia http://www.youtube.com/watch?v=9uBThbeXy9Q I will be back to Latvia to push more for the direction and changes the people want. I am arming myself with information like in this paper and what I learn in the Masters of Internet Communication. What is clear to me is that without a
Dean Strautins

Internet Based Collaboration and Organisation in Education Institutions - 20 views

I will post not much to try to draw these papers to the top of the list in an attempt to attract comment as it now is listed as 85 of 86 posts.

Collaboration in Higher Education

started by Dean Strautins on 22 Mar 12 1 follow-up, last by Dean Strautins on 07 Apr 12
theresia sandjaja

Why do people write for Wikipedia? Incentives to contribute to open-content publishing. - 45 views

This paper discusses the reasons why people would voluntarily share their knowledge to the online community. In the first section of the paper, the author uses theory based on the scientific commun...

Net308_508 Wikipedia Contribution publishing

started by FARNAZ SHAMS on 18 Mar 12 4 follow-ups, last by theresia sandjaja on 09 Apr 12
Chin Sing Wong

Peer-to-Peer Dissemination of Learning Objects for Creating Collaborative Learning Comm... - 7 views

Bulkowski, A., Nawarecki, E., & Duda, A. (2008). Peer-to-Peer Dissemination of Learning Objects for Creating Collaborative Learning Communities. Retrieved from http://www.editlib.org/p/28630. ...

Net308_508 Crowd bittorrent

started by Chin Sing Wong on 25 Mar 12 no follow-up yet
Oliver Hennessey

Twitter bots target Tibetan protests - 1 views

www.smh.com.au/...n-protests-20120322-1vl5h.html

Net308_508 Twitter political protest movements suppression

shared by Oliver Hennessey on 25 Mar 12 - No Cached
  • Oliver Hennessey on 25 Mar 12
     
    Krebs, B. (2012). Twitter bots target Tibetan protests. The Sydney Morning Herald. Retrieved on March 24, 2012 from http://www.smh.com.au/it-pro/security-it/twitter-bots-target-tibetan-protests-20120322-1vl5h.html This news article examines the emerging use of Twitter bots to hinder and thwart political protest. Twitter bots are automated Twitter accounts that auto-follow and send junk tweets that can jam up a Twitter feed. The news article covers the current political unrest in Tibet where dissidents are using the social media tool Twitter to protest their suppression under Chinese rule. Popular Tibetan hash tags used by the protesters are being targeted by these Twitter bots and effectively rendered useless as they are flooded with meaningless tweets. The author reports that this practice of online suppression was also put into use by pro-government forces during the disputed parliamentary elections in Russia last year, where anti-Kremlin tweets were diluted by the inundation of automated pro-government messages. This article shows the challenges being faced by political protesters using Twitter as its strength as a message platform is being subverted and used against them. It also highlights how governments can avoid taking the extreme action of shutting down Twitter in their country, and the negative backlash this would bring, and instead leaving it open for their own ends. And whilst the author notes that Twitter did crack down on the events in Russia, it remains to be seen what action, if any, will be taken in Tibet and what actions the protesters themselves can take to circumnavigate this threat.
  • Victoria Jobling on 09 Apr 12
     
    This article reveals an emergence of spam-bots and pro-governmental forces using social media to suppress political activism. It is ironic that this liberating technology that provides activists with an outlet to report, communicate and collaborate information, is being used against them to prevent further protesting. Clearly, this news report is of great value towards the discussion of political activism because most articles appear to discuss the way in which protesters have harnessed the web to their advantage. Yet, there is evidence to suggest that the government, or at least pro-governmental supporters, are using the same technology to interfere with events. Tibetan protestors were using Twitter as a tool in their stand against Chinese rule. It follows suit of the successful Arab Revolution, by organizing the dissemination of information and reports with the tags #tibet and #freetibet (Krebs, 2012). However, it took a turn for the worst when spam-bots started flooding these hashtags with meaningless information to break down the means of communication for protestors (Krebs, 2012). This shares similarities with the methods used by the Iranian government to spread misinformation to protestors, by manipulating the technology to their own advantage (Grossman, 2009). The authorities infiltration of Twitter appears to be an effortless solution to thwart political protest, rather than completely shutting down access to the Internet. Whilst this has the potential to endanger the lives of citizens, people are quick to recognize the difference between bots and genuine people, as other users were warned to be wary of new Twitter accounts spreading misinformation in Iran (Grossman, 2009). Clearly, this article is highly relevant to the topic and appears to be a reliable source. It discusses an aspect of political protesting that has had little to no coverage in the broader mainstream media and academic papers. Reference: Grossm
Jocelyn Workman

Social Media and Disasters: Current Uses, Future Options, and Policy Considerations - 17 views

This CRS (Congressional Research Service) Report for Congress by Lindsay, provides an organisational perspective of how social media have been and might be used to improve emergency response and re...

Net308_508 Twitter social media community collaboration Wikipedia Crowd

started by jessica_mann on 26 Mar 12 2 follow-ups, last by Jocelyn Workman on 07 Apr 12
Mitchell Houwen

Review of Lazy Virtues: teaching writing in the edge of Wikipedia. - 22 views

I think it is very astute of Potts to refer to the different generations as 'digital natives' and 'digital immigrants'. We (I include myself in the younger generation) have grown up in a world of c...

Net308_508 Wikipedia Educatin

started by FARNAZ SHAMS on 18 Mar 12 3 follow-ups, last by Mitchell Houwen on 07 Apr 12
Jarrad Long

Nericell: Rich Monitoring of Road and Traffic Conditions using Mobile Smartphones - 5 views

http://research.microsoft.com/pubs/78568/Nericell-Sensys2008.pdf (I'm doing mobile phone crowd-sourcing) Written by three researchers from Microsoft Research India, this article explores the idea...

Net308_508 collaboration crowd-sourcing participatory sensing

started by Jarrad Long on 24 Mar 12 no follow-up yet
Victoria Jobling

Protest 2.0: Online Interactions and Aboriginal Activists - 1 views

mcs.sagepub.com.dbgw.lis.curtin.edu.au/...923.full.pdf+html

Net308_508 collaboration organisation community social media political protest Facebook activism

shared by Victoria Jobling on 25 Mar 12 - No Cached
  • Victoria Jobling on 25 Mar 12
     
    Petray, T.L. (2011). Protest 2.0: Online Interactions and Aboriginal Activists. Media, Culture and Society, 33(6), 923-940. Retrieved March 25, 2012, from Sage Journals Database. http://mcs.sagepub.com.dbgw.lis.curtin.edu.au/content/33/6/923.full.pdf+html This article conveys, that while it is necessary to utilize the tools made available by the digital age, they "should be used to enhance offline activism, rather than to replace it" (p.936). The author has studied an Aboriginal community in Townsville, and the difficulties that activists have faced in gaining momentum in a digital space. Unlike the young tech-savvy protestors in the Arab uprising, or the destructive youths in the London riots, the participants in this community are older and not comfortable with new technology. In this remote community, emails have been favoured when conveying information and organizing meetings online (p.927). However, this has caused difficulties in the disjointed fragmentation of messages, as well as, interfering with a culture that values visual storytelling over the written word (p.930; 927). Similar to, Climate Camp in the UK, the community may have benefited from using some Internet tools, however, face-to-face meetings were found to be more effective when collaborating and organising events. To further their presence online, the group created a Facebook page, allowing people to donate money and support them. However, the lack of success in gaining political momentum is linked to the participants and the current nature of online activism. Whilst the page can facilitate collaboration and organisation, it lost its momentum in the lack of group activity and recent updates (p.933). Due to the current nature of online activism, people can simply 'like' a page or sign a petition to show their support towards a cause, with little to no effort (p
  • samara hartnett on 06 Apr 12
     
    Whilst I totally agreed with the concluding points of this article I found it very hard to identify just which topic this article had the greatest relevance to. It is a reliable source as it is associated with the James Cook University and the author has positioned themselves within the community they are researching. I could draw similarities with one of my articles, Public Radio's Social Media Experiments: Risk, Opportunity, Challenge, (Levenshus, 2007) in that they both reference a resistance to social media opportunities. The reasons for this 'resistance' in both articles could be put down to a lack of knowledge, resource allocation and institutional culture or 'cultural explainations' (Petray, 2011, p. 927). The understanding that 'push-button activism' was more of a feeling of evolvement rather than the translation of any 'real participation', supports the articles offer of a resolution. Any negative ideals about cyber-activism are squashed by the simple resolution of combining offline infrastructures with the online and not just relying on either one. Overall I thought this article was a breath of fresh air. Whilst I realise that 'cyber-activism' has been in the spotlight a lot lately due to the Kony 2012 campaign, I was delighted to read an article that turns its attention to local activism. Aboriginal cultures have always maintained my interest and just recently I viewed the 'Tall Man' exhibition that dealt with the Palm Island death in custody referred to in the article. It had a profound affect on me. I also appreciate that preserving oral histories and the rite to communicate in ones own language has deeply embedded social issues within Australia. This is another reason why this articles direct referencing of Aboriginal activism is refreshing and of great value. Equal access to social technologies is so very important in closing the digital divide both globally and locally. As the article points out only '25%' of the globe have such access (P
  • samara hartnett on 07 Apr 12
     
    Reference: Levenshus, A. 2007. Public Radios Social Media Experiments: Risk, Opportunity, Challenge. Retrieved from http://www.centerforsocialmedia.org/sites/default/files/public_radio_report3.pdf
Jocelyn Workman

http://www.usip.org/files/resources/SR252%20-%20Crowdsourcing%20Crisis%20Information%20... - 1 views

www.usip.org/...0Disaster-Affected%20Haiti.pdf

social media mobile phones Net308_508 collaboration crisis disaster Haiti Twitter Facebook

shared by Jocelyn Workman on 25 Mar 12 - No Cached
  • Jocelyn Workman on 25 Mar 12
     
    You Tube Need to Know | Crisis mappers: Mobile technology helps disaster victims worldwide | Uploaded by PBS . Retrieved 20 March 2012 http://www.youtube.com/​watch?v=xW7Vt5iunWE This YouTube presentation tells the story of how crisis mapping came to be a source of critical and timely support to Haitians requiring aid following the 2010 devastating earthquake. It is a remarkable example of resourcefulness, voluntary collaboration and use of social media to assist with the humanitarian aid response. The video includes a live interview with, Patrick Meier, head of Ushahidi, a not-for-profit organisation, who explains that within hours of the news of the quake reaching the world, he knew that it would be a real challenge to get information from people on the ground in Haiti. Based on the Haitians high mobile ownership (85%) he worked out that texting a message would be the best way to find out who needed help. He arranged for a local phone company to provide a number for emergency texts. The number is advertised on the radio as 90% of the population has radio access. A call was put out on Facebook to locate volunteers who could translate messages from Haitian Kreyol to English. These messages are then forwarded to Boston where a voluntary group of students plot the location on an online map. The online location is then forwarded to the US response group coordinating the distribution of aid. Within hours help is sent. I came across this video when sourcing materials and was impressed with the professional presentation, the inclusion of a Haitian recipients experience of receiving aid after texting the number he heard on the radio, and interviews with major stakeholders. Further searches of Patrick Meier verified the story. Crisis mapping was also used during the Libyan crisis to bring aid to victims. Crisis locations were extracted from posts for help on Facebook and Twitter and plotted by volunteers
  • Jarrad Long on 08 Apr 12
     
    (My commentary is actually against the PDF that's linked to, rather than the YouTube video. Reference at the end). This report, commissioned by the United States Institute of Peace, examines the role of Ushahidi, a crisis-mapping platform, in the relief effort following the 2010 earthquake in Haiti. It highlights the ability of crowd-sourcing to provide a more reliable account of what's happening in a disaster situation than traditional intelligence gathering means which don't engage the local population. It begins by describing the challenge that rescuers faced when sourcing their intelligence from media reports, which tended to focus on isolated incidents of violence, wrongly spreading the idea that violence was commonplace and leading the rescue teams to delay their rescue efforts. The report accuses the media of deliberately producing exaggerated reports, which may be true, but even the most ethical journalist can only report on what he or she experiences - if he or she sees or hears about a violent incident, the resulting report will almost certainly give the impression of violence. For the most objective and detailed picture of the state of a crowd, the largest possible portion of that crowd needs to have a voice - something an individual journalist could never facilitate. That's where Ushahidi proved a valuable tool. By aggregating SMS messages, email and social media communications from those in distress, it allowed rescuers to direct assistance appropriately. In addition to crowd-sourcing the conditions of those in distress, Ushahidi also incorporated other forms of crowd-sourcing - maps were sourced from the World Bank, Yahoo!, GeoEye and the U.S. government to provide geographic information, and staffing power was provided by a vast team of volunteers. This gives the case study a lot of depth. Heinzelman, J. and Waters, C. (2010) Crowdsourcing Crisis Information in Disaster-Affected Haiti Retrieved 2 April 2012 from http://www.us
Mitchell Houwen

What Wikipedia Can Teach Businesses About Collaborative Authoring - 15 views

www.cmswire.com/...aborative-authoring-008463.php

Wikipedia business tools usability collaboration

shared by Mitchell Houwen on 25 Mar 12 - No Cached
  • Mitchell Houwen on 25 Mar 12
     
    This is an extremely interesting article as it focuses on the ways in which wikis have excelled in enticing people into contributing and exciting them about making contributions. Businesses and organizations can learn a lot from this article as it also illustrates ways in which a wiki can be used to increase the rate, amount and quality of contribution. The precise nature of Wikipedia is one of the greatest advantages it has over other information sources. People looking for information find their topic and the information provided is in a formatted style that is maintained throughout the site. The limited security measures on Wikipedia allow people to contribute what they wish with minimal restrictions. The question is however can a wiki such as Wikipedia be used effectively to add value and increase collaboration within a business environment? Wikipedia does allow users to contribute information and remove the barriers and restrictions of both geographic and social status. This can allow bias or ill-informed information to be present in articles. Within a business structure there is little to no chance of purposely misleading information being presented to the articles. This does remove one of the major problems that Wikipedia faces as the integrity of information is assured. So with this in mind does a wiki remain a great resource for collaboration within a business environment?
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  • Dean Strautins on 25 Mar 12
     
    The paper seems idealistic. Presenting all the good points of Wikipedia as has applied to the the vast amount of contributors does not translate well to corporations. The paper does not mention the impact of business culture, hierarchies, specialist knowledge and a smaller base of contributors. I think if you want to destroy working relations in a company then deploying wikis would be a good start.
  • FARNAZ SHAMS on 02 Apr 12
     
    This article related to my topic (Wikipedia). Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of volunteers all around the world who edit and publish its articles. For most of the businesses doing something for free is painful, but in Wikipedia publishers enjoy to publish articles for free. The base structure of Wikipedia is each articles consist of some pieces, so, editors never face with file- lock during their editing, because, articles are chunking and editors can edit each part of an article in a same time, but they cannot work on the same piece of article in a same time. In addition, against HTML, which is a computer language that this technology cannot support chunked articles, XML largely can support chunked articles and Wikipedia created by XML technology to give permission to volunteer to edit article/articles in a same time. Moreover, XML allows writers to choose their desire heading level, for example, they can choose level-1 heading and the system will automatically obey it. Wikipedia's can also choose the format, text size, color and font of their text and XML will automatically add the number of each page in cross- references and make it nice for printing
  • Sian Cooper on 05 Apr 12
     
    Overall, this article provides a nice summary of how businesses and corporations can employ wikis in their knowledge production, highlighting some of the advantages and disadvantages and discussing some troubleshooting problems. Yeo (2010) notes that an added benefit of using wikis in businesses is that multiple people can work on a document at once, allowing multiple editors to work on different sections of the wiki at the same time. However where companies may struggle is with the layout and formatting of the page. Hasan and Pfaff (2006) note that IBM, the Disney Corporation, and British Telecommunications are just some of the major corporations that have successfully implemented the use of wikis into their business structure. The Shell Corporation is yet another business that has successfully employed the use of wikis in their organisation (Hendrix & Johannsen, 2008). Similarly, the revision history and ability to track editing changes made to pages is a common advantage running across all of these studies. Although this article offers a nice description of how wikis can be used in businesses, it does not delve into the world of knowledge management and using wikis as a knowledge sharing platform, as discussed by Hasan and Pfatt (2006). They also fail to provide strategies to motivate employees to make use of the wiki and participate in knowledge contribution, as mentioned by Hendrix and Johannsen (2008). Nevertheless, the article makes us aware about wikis and how they can be incorporated in businesses, noting some of the advantages and limitations. Additional References: Hasan, H., & Pfaff, C.C. (2006). The wiki: an environment to revolutionise employees' interaction with corporate knowledge. OZCHI. 11(24-26). Pp377-380. Retrieved 19th March 2012 from http://www.ozchi.org/proceedings/2006/sessions/short-papers/social/hasan-p377.pdf Hendrix, D., & Johannsen, G. (May 16th, 2008). A knowledge sharing and collaboration platform. Inside Knowledg
  • FARNAZ SHAMS on 10 Apr 12
     
    This article related to my topic discussed about how Wikipedia as one of the popular online collaborative encyclopedias allows everyone to write and read its article for free and there are large numbers of businesses all around the world who edit and publish its articles (Yeo, 2010). According to my own studies, Wikipedia will be good for small businesses? Wikipedia as a popular online community can help small businesses to have an article there. Of course, everyone can make a page in Wikipedia, but, having a page for businesses can bring more customers for them, for example, Zip's Drive-In has article in Wikipedia which gives information to people about its fast foods. Tekserve, sales Apple products in New York, has a Wikipedia article to gives beneficial information about their new products and absorb them on their own blog. Or even "Hollywood-based Roscoe's House of Chicken and Waffles" has article in Wikipedia (Mcgee, 2009). But why businesses want to have an article in Wikipedia? They can have great exposure of their new products: when a company has article in Wikipedia that means more people all over the world can read their information that brings them more exposure. They can manage their information and their through Wikipedia and people know Wikipedia as a trustable resource. Moreover, Wikipedia gives permission to businesses to update their articles, and with the help of Talk page they can read customers wishes and suggestion (Mcgee, 2009). However, businesses must aware there in Wikipedia there will be some angry customers and they may edit their articles, so, businesses should aware to correct any untruthful information which added by others and it is a truth that monitoring can be very time-consuming for them (Mcgee, 2009). Mcgee, M. (17 september 2009). Should a small business have a Wikipedia article? Available online at: http://www.smallbusinesssem.com/should-small-business-have-wikipedia-article/2311/
theresia sandjaja

Intellectual Property and the Cultures of BitTorrent Communities - 14 views

This reading emphasises that Intellect Property has now evolved from the issue of law, ethics and polities to the issue of culture. The shift of cultural model in consuming media online affects the...

Net308_508 collaboration BitTorrent

started by Paul Francis on 25 Mar 12 1 follow-up, last by theresia sandjaja on 09 Apr 12
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