This article provides a mockup of a 911 online portal known as a 'community response grid' to assist in times of emergency or crisis when traditional 911 system cannot manage the influx of calls for help. This system would allow users to report emergencies, upload images and videos and keep up to date with potentially dangerous situations unfolding in their communities.
According to Shneiderman and Preece, the World Wide Web has proven effective in many crisis situations over the years, however the government has been slow to implement this technology in its own disaster response strategies. Shneiderman and Preece suggest that ideally people could register for the proposed community response grid in advance and use the system regularly to develop other community contacts so they are familiar with how it works should an emergency occur. Scheiderman and Preese believe that this activity would 'build trust and increase social capital' needed during times of crisis.
The article suggests that the Internet will become more reliable and robust over time and speculates that it will potentially be easier to restore than traditional phone lines should it become disrupted in times of crisis.
The article cites Craigslist.com as an effective regional model with specific pages for each US state which, in some cases, already issue earthquake and weather warnings.
Given time for research, production, testing and implementation, the authors estimate that community response grids may be possible in anywhere between 3 to 5 years time.
Yes the One-To-Many communication that social networks facilitate could have benefits for an emergency call centre to decrease the need for the same incident being reported multiple times. Maybe all phones would require a permanent App pre installed compulsory. When all phones also function as servers and for retransmission of wifi then their use for disasters can be relied upon. Goodbye to mains power and fibre or metal lines to create a network.
This article provides a mockup of a 911 online portal known as a 'community response grid' to assist in times of emergency or crisis when traditional 911 system cannot manage the influx of calls for help. This system would allow users to report emergencies, upload images and videos and keep up to date with potentially dangerous situations unfolding in their communities.
According to Shneiderman and Preece, the World Wide Web has proven effective in many crisis situations over the years, however the government has been slow to implement this technology in its own disaster response strategies. Shneiderman and Preece suggest that ideally people could register for the proposed community response grid in advance and use the system regularly to develop other community contacts so they are familiar with how it works should an emergency occur. Scheiderman and Preese believe that this activity would 'build trust and increase social capital' needed during times of crisis.
The article suggests that the Internet will become more reliable and robust over time and speculates that it will potentially be easier to restore than traditional phone lines should it become disrupted in times of crisis.
The article cites Craigslist.com as an effective regional model with specific pages for each US state which, in some cases, already issue earthquake and weather warnings.
Given time for research, production, testing and implementation, the authors estimate that community response grids may be possible in anywhere between 3 to 5 years time.