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richardkutch

Channel Shock: The Future of Travel Distribution - Skift - 0 views

  • global distribution systems aren’t going anywhere
  • But online travel agencies and travel management companies still place bookings using GDS platforms, since they offer the most comprehensive collection of travel inventory across the globe.
  • Likewise, most travel providers need to remain part of a global distribution system for consumers and business travelers to easily find and book their products.
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  • The company is working on a reservation system solution for InterContinental Hotels Group,
  • Fees for an air booking are usually between 2 and 4 percent of a ticket, and about 20 percent for a hotel booking.
  • The airline industry has been lurching forward towards adopting the International Air Transport Association’s New Distribution Capability paradigm for years, which essentially simplifies transactions between different members of the ecosystem by using XML coding language and allows for selling ancillary products like seat upgrades.
  • A little-known element of American Airlines’ strategy could be the most consequential moving forward. Some 20 years ago, airlines stopped paying commissions to travel agencies on air tickets. This thoroughly disrupted the travel agency community, and it still has never really recovered; many agencies have moved to a service fee-based model instead of relying solely on commissions or overrides, but the damage helped essentially gut the industry in the U.S. Under American Airlines’ new distribution program, however, agencies placing a booking directly or through an intermediary using New Distribution Capability level three will receive a $2 payment per segment. This nominally represents the return of a commission model to agency air sales.
  • Despite the preeminence of Amadeus, Sabre, and Travelport, there is room for new players in the travel distribution space to emerge.
  • Berlin-based Flyiin represents a new way for airlines to sell flights. By connecting with airline APIs, the service will allow consumers to search flights from multiple airlines and add-ons using an intuitive interface. Users can specify up front what types of flights and what kinds of ancillaries they want, and have the full cost rolled up into their search results.
  • The service is really a messaging platform at heart, instead of a search platform; it crunches airline fare information on the back-end and aggregates messages from airline APIs into easily digestible results for consumers.
  •  
    Ok so this article is lengthy but comprehensive. And the general consensus is the GDSs are never going away. They will likely change with new technologies, but they won't be replaced completely by something new. Heck, even though air travel is dominant among travel options, we still have trains, right? Overall this article takes the reader through the birth of the GDSs, their evolution to today and thoughts about what to expect in the future. One part of the article of particular interest is the talk about New Distribution Capability for airlines that uses XML coding language to allow airlines to sell ancillary products like seat upgrades. This layers directly into revenue increases through revenue management of seats on flights. There are already price differences between cabin classes. But instead of all seats being one price in the main cabin, seats closer to the front of the plane could be sold for a slight premium. There could be a different fare for window or aisle or exit row. There are 3 levels of this certification for an airline and although some airlines like American Airlines has been certified as level 3, full capability, most airlines have not gone beyond level 1. None of the GDS companies offer level 3 for New Distribution Capability which means you need to go a company's site directly to be able to purchase the specific desired attributes of your seat. By not having that capability, the GDSs disadvantage themselves as a distribution channel.
angelamenoher

KLM Announces "Social Seating" with Facebook Data: Brilliant Idea or Nightmare? - 4 views

  •  
    Would you pick your seat based on an app for your next plane ride? Well on KLM you can and Virgin is working on one too. Personally I use that time to relax but if I could use it to avoid an avid stamp collecting chatter box it would be worth it. There may be a small fee and possible sell of personal information to marketers but on a long haul flight sitting next to a like-minded individual might make all the difference in a good vs awkward ride. Very neat! Unfortunately, the fun and celebrations of the Christmas season are often dampened by the stressful experience of holiday air travel. ...
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    WOW..That is a very interesting article. The "social seating" is a creative techonology with a great wish. But I think it is not a easy job to solve and avoid the negatives of this program. The article said the program is meant to align people of certain interests and is not meant to be a type of on-board dating service. No...No matter how many times the company emphasizes that the program is not on-board dating service, it would turn into a dating model.
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    This seems like an idea that would be very popular, particularly with those who are addicted to facebook. I think it's creative and interesting in concept but I don't think I would even use it if it were free. I am pretty tall so getting an aisle or exit row seat is more important to me than who I sit by. Even if I travel with family or friends, I prefer to listen to music or catch up on reading when I fly. This is a pretty cool idea, but it's not for me.
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    I agree with you Carl, great idea but not for me. I'd prefer physical comfort over social activity when it comes to flying. If you are the social butterfly who uses Facebook on a regular basis you are probably likely to introduce yourself to your seat mate anyways and strike up conversation. I like the mystery. However, crying babies are never fun so I can see how some people may use this to benefit their sanity.
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    Hate to say it but I would pick either a short quiet bookish seat mate for silent comfort or a hot single well traveled man if I was feeling talkative. You're right Yonghe it would turn into a potential singles app.
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    I feel that an app that uses information from social media may be too personal for most. However I do see an opportunity from this idea. Airlines may consider adding an option for their passengers to select if they are travelling for business or pleasure. They could assign seat depending on the purpose of the passengers trip.
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    To tell the truth, I will try it if it is free to choose people around you. But on the other hand, I think it is hard to implement this system.....
Michelle Munne

NoWait Helps Restaurants Master the Wait in Augusta - 0 views

  • Home News Center Blog Login Create Account United States United Kingdom France China Front Page Arts Business Education Environment Government Industry Lifestyle Sports Tech OtherAutomotiveComputerEventsHealthHome and Family Legal / LawMediaMiscellaneousOpinion / EditorialPodcasting ScienceSociety Friday, March 22, 2013 RSS E-mail Newsletters Put PRWeb on your site NoWait Helps Restaurants Master the Wait in Augusta Mobile waitlist technology to replace outdated restaurant pagers and grease-pen wait list systems to manage massive crowds; NoWait to donate to Augusta Warrior Project
  • The company, NoWait, is working with Augusta Mayor Deke Copenhaver to equip the city’s restaurants with an army of iPads outfitted with NoWait’s seating management technology.
  • Because NoWait’s system is phone-based, customers can move freely between local establishments while they wait. That is revenue we wouldn’t normally receive...revenue that means jobs.”
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  • In no-reservation restaurants, NoWait’s cloud-based, mobile seating service streamlines operations and optimizes turnover thanks to its ease of use, speed, and overall simplicity.
  • Smartphone holders also may view their place in line via a link inserted in the instant confirmation text.
  • Once the table is ready, the diner receives a text to return to the restaurant to be seated without delay.
  • The training and product are very easy to use,
  • According to Ware Sykes, NoWait’s New York City-based CEO, the company is now seating more than a million diners a month, with plans to roll out significant enhancements to its system over the next 60 days.
  • About NoWait NoWait is a mobile seating management service that enables restaurant owners and managers to get a view of the queue and optimize turnover, while diners have the freedom to “Wait Where You Want” until their table is ready for seating.
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    This article is about a company, NoWait, that is quickly expanding throughout the U.S. and Canada.  They provide technology in the form of software or apps on an iPad that helps busy restaurants to maximize table turnover and minimize wait times for guests.
esuarezrijsdijk

Why Southwest just became more appealing for business travelers - 1 views

  • Most airlines around the world depend on three major platforms in sell seats on their planes — direct sales to consumers and business travelers, through ticket agents, a website or app; codeshares through airline partners; and consumer and business sales via a third-party travel agency, often an online travel agency (or OTA), or a corporate booking platform.
  • Southwest Airlines has long stood apart from most airlines around the world, insisting on marketing its flights exclusively through its own platforms
  • By making its flights available to more customers, Southwest will be in a better position to sell seats to a broader range of flyers, expanding the potential for lucrative corporate contracts
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  • Last year, however, Southwest announced plans to grow integration with business travel platforms, making it possible for corporate travel managers to book, modify and cancel Southwest reservations with ease
  • more Southwest loyalists will have access to the carrier’s flights for work-related travel, when their options may have been limited before. Road warriors may have a worthy new alternative, too
  • with another appealing program to choose from, elites sticking with legacy carriers could end up battling fewer travelers for upgrades and preferred seats — a win-win for customers across the board
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    This article discusses Southwest Airlines' new strategy to allow bookings through GDS's, beginning with Apollo and Worldspan and continuing later this year wit Amadeus. Previously, Southwest had required its customers to book exclusively through its own platforms. Among the advantages listed are the possibility to sell seats to more more types of flyers (especially valuable during the pandemic) and brand loyalists' ability to book corporate travel through the airline. The article makes a compelling case for GDS's continued relevance, especially in the managed corporate travel sector.
cleon087

19 Event Trends You Need to Know for 2020 | Social Tables - 0 views

  • Planners should adjust budgets to a
  • nticipate higher rates, and book event space as early as possible.
  • This year’s mantra is “book now!” The longer you wait, the more you’ll pay. Or even worse, you won’t find a viable space for your event.
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  • Planners will try to book events further in advance. This leaves hotels and venues in a pickle: Taking early bookings could mean missing out on higher-value events later.To avoid missing out on revenue, hotels and venues need to segment business intelligently. That way, you can avoid the pitfalls of traditional lead-scoring biases that hurt RFP management.
  • In 2020, brands will invest in events as a marketing channel. In fact, in a recent event marketing survey, 52% of respondents said that event marketing drove more business value than other marketing channels. (Only 8% said it drove less business.)
  • Planners should create ample private meeting spaces and “collision spaces.” Some events do this by providing fewer chairs than attendees. With fewer empty seats, they’re encouraging movement and interaction.
  • Large, minimalist spaces with easily accessible bars are the perfect recipe for a networking event. Venues like this can use the networking angle to promote event space to corporate clients.
  • These attendees blend the worlds of business and leisure. It’s given rise to a new, multi-generational segment that drives destination decisions. (See: our Hotel Market Segmentation Guide for more on this.)
  • Attendees want more control over the event agenda. In fact, 96% of the Social Tables audience believe events are expected to be more personalized than ever.
  • While you don’t need to offer 11 choices for every hour, you can empower attendees to mold the event to meet their individual needs.
  • For proposals, try showcasing multiple event-specific variations. This adds value for the planner by helping them better meet their event objectives, while adding value for the hotel or venue as an upselling technique.
  • According to Billboard, there over 800 annual music festivals in the U.S. alone, and they attract 32 million attendees in total. 14 million of those attendees are (surprise, surprise) millennials.
  • At smaller levels, adding performances to the agenda can go a long way in engaging attendees. However, for larger events, creating a festival-like atmosphere requires access to a variety of spaces that are exclusive to one group.
  • A bigger focus on wellness could revolutionize F&B — replacing beef with the proverbial Brussels sprout.
  • 16. Sustainability will be center stage at events.
  • Sustainability initiatives are your chance to make a positive impact while painting your brand in an equally positive light.
  • Demand will continue to outpace supply
  • Industry Performance TrendsAttendee Experience TrendsMeeting Destination TrendsEvent Technology TrendsMeeting Design Trends
  • Meetings are growing and evolving rapidly, and each is an experiment in applying new methods to find a perfect formula.
  • be dynamic, you have to be flexible, and–above all–you have to be in tune with attendee desires.
    • cleon087
       
      This takes a special person and not everyone can so this.
  • Meetings are growing and evolving rapidly, and each is an experiment in applying new methods to find a perfect formula.
  • predicts 5-10% growth in demand. At the same time, the development pipeline is slowing.
  • It’s also the spontaneous conversations that come with serendipitous networking.
    • cleon087
       
      It's important to be connected because that is what sets you apart.
  • nticipate higher rates, and book event space as early as possible.
    • cleon087
       
      Rates constantly vary and it is important to be up to date and book ahead of time.
  • At the same time, face-to-face time takes a hit — making it a more treasured commodity in our modern world.
  • redict it’ll grow about 2.41% in North America. CWT expects an even higher hike of 3.7%.
  • Planners should create ample private meeting spaces and “collision spaces.” Some events do this by providing fewer chairs than attendees. With fewer empty seats, they’re encouraging movement and interaction.
    • cleon087
       
      I like this idea because it makes people talk to each other and not be seating all the time.
  • everage lobbies, rooftops, and other communal areas for networking events.
    • cleon087
       
      Depending on the type of the event, is what makes you decide what to highlight about the space or not.
  • For events — especially large-scale events — sustainable initiatives are now the expectation.
  • Fast, reliable WiFi will soon become the norm, opening up new engagement opportunities and nontraditional venues for events.
  • “I think many hoteliers will be unhappy with the significant investments they are making now into cabling that will become obsolete just as soon as 5G launches.”
  • Apps present an opportunity for personalization and engagement at each stage of the event lifecycle.
  • Hotels and venues are developing sophisticated apps that enhance the in-venue experience. Whether it’s Wembley Stadium’s virtual tour guide or Marriott’s sophisticated in-app chatbot functionality, branded apps are adding value in multiple ways:
  • Why? Well, take the speed of your current 4G LTE smartphone internet and multiply it by 1,000. (Think: putting the Millenium Falcon into hyperdrive.)
  • Because today, 86% of consumers expect companies to act on social and environmental issues — and they’re more than ready to vote with their dollars.
  • 0% of event planners reported that their jobs require more experience creation than just 2-5 years ago
  • Content:
  • Destination
  • Technology:
  • 90% of respondents stated that event security should still be a top priority for the industry.
  • That could mean avoiding coastal destinations during hurricane season or avoiding certain areas of the city to ensure safety outside of event hours.
  • . Event diagramming software can help in this regard by allowing venues and planners to collaborate on a single source of truth
  • Security is a significant value add and a key selling point in initial communications.
  • you’re providing any personnel, such as security, custodians, and administrators.
    • cleon087
       
      It is also important to put this in your contracts and to initially discuss it as well.
  • Have evacuation plan
  • reate a step-by-step safety checklist for execution during on-site setup, and another safety checklist for the day of the event.
  • Less is more when it comes to the material.
  • It’s a movement that stands in direct opposition to the gaudy ballrooms of old
  • ess furniture, fewer seats, smaller portions, less irrelevant decor… you get the picture. A
  • c, open floor plans that make minimalism a possibility.
  • lassic combinations of whites and greys
  • ewer seats means more mingling.
  • lutter-free to promote a clean, open feel that keeps the focus on content.
  • Hotels, however, may find themselves scrambling to reinvent their event spaces. It could be time to rethink these spaces — along with lobbies and other communal spaces that set the aesthetic tone for the hotel at large
  • Larger chains should look to boutique hotels, which create visual identities that are often more closely aligned with the appeal that nontraditional venues offer.
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    The article talks about major trends in tourism events, ranging from green initiatives through F&B to the 2nd largest reason people go to events is networking opportunities and providing quiet areas where people can network in is a good idea. More events are being planned so it is necessary to book event venues early.
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    According to the article, in 2020 event planners will have to be more alert and ready. The need for events and meetings is growing rapidly. Due to this, planners need to be more alert and ready to book group event spaces. It would be wise to increase rates to guarantee a profit out of it. Apart from this, planners would need to book months in advance to guarantee a good spot and a decent rate. Planners now need to be open to networking and face-to-face meetings to be able to get good rates, meet more clients, and find good venues to use. A new trend occurring is how people now want their trips or days to be planned out to every detail. Event planners need to be aware to book accordingly and create am agenda for their clients.
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    Like everything nowadays is evolving, also the meetings are evolving in order to stay trendy and appealing for consumers. Meetings are growing exponentially YOY at a rate of between 5-10% according to the prestigious CWT meetings and events company for 2020 (without counting coronavirus). The reality is that the meetings industry also needs to evolve in order to stay in business with the new trends, clientele and times. This list provides 19 trends that every event planner needs to consider to make their event a success, including but not limited to the new demographics in the world (millenials).
  •  
    This article is about 19 event trends that event planners should be informed about. People are expecting different things from events that in the past years where not expected. Trends have changed, for example, it is a trend now to have minimalistic events instead of gaudy ones. Now people also expect creativity out of the event and to have a unique event. People also care about security of the event and fast WI-fi. All these trends are important to know and will continue changing with the years.
Ashley Reed

Urbanspoon Unveils Rezbook "Right Now" - Yahoo! Finance - 1 views

  • Now" for Urbanspoon Rezbook, enabling diners to view immediate table availability at their favorite restaurants, both for reservations and walk-ins.
  • new functionality gives diners the immediate gratification of securing a table when they want it, and accessing table availability at a broader pool of restaurants that may not take reservations or have heavy walk-in and waitlist traffic.
  • Restaurants have a unique opportunity to market open inventory that's never been available to them before."
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  • Real-time availability: The new functionality enables consumers to view current availability and book a table at their favorite restaurants, or a new restaurant they want to try
  • Waitlist: If users are interested in a restaurant that does not take reservations, they can now learn how long the wait is, and how many diners are on the list ahead of them Restaurant marketing tool: "Right Now" provides a new tool for restaurants to push out and market new inventory to diners on the go Availability bar: Diner
  • s can view restaurant availability in aggregate, with table inventory automatically populating a bar marked "Tables Available Right Now," on the Urbanspoon iPhone app home screen; Restaurants can easily flip the switch on and off to publish information about their wait list, including walk-in availability and wait times
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    The article, Urbanspoon Unveils Rezbook "Right Now", highlights a new chapter in online reservation resources available to customers on their home computers or their smart phones. Urbanspoon's new application rivals Open Table. The "Right Now" feature allows guests to view what restaurants in their area have open tables, make reservations 'right now', view current wait times, and amount of guests in front of them. This allows restaurants to reach a market they might not have before and can provide them with new business. The goal of restaurants is to turn first-time guests into regulars, and Rezbooks is a great way to introduce new guests to your establishment. Not only can they reserve or find a table online, guests can also directly rate the restaurant and post details on their dining experience. This enables restaurants to get immediate feedback (positive or negative), especially since the application is readily available from smart phones. The new Urbanspoon application can work to provide new business while streamlining the seating process. For instance, even if a restaurant offers a 15-minute grace period for seating, to the diner they have conveniently jumped ahead of the wait in an otherwise busy setting. In our world of instant gratification, Urbanspoon's "Right Now" seems to fit in just right.
Eissy de la Moneda

GDSs are a drag on consumer choice - Travel Weekly - 1 views

  • We like to pick our phone, our apps and our data plans and customize them to best meet our needs.
  • And we like the fact that we have multiple options when it comes to where to buy our phone and services, understanding that we benefit from competition, technology and the free market at work.
  • Rather, they now can customize their experience based on what they value and need, opting for choices such as in-flight WiFi, priority boarding, premium seating, meals or doubling their miles, among other criteria.
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  • They have purchased the loyalty of travel agents to their own distribution systems, providing incentive for them to ignore technology-driven, efficient solutions and making it virtually impossible for agents to use alternative distribution sources.
  • -- Sabre and Travelport -- continues to insist that airlines use the outdated GDS distribution paradigm and pay exorbitant fees to do so, which drives up the cost of travel for a
  • Online and traditional travel agencies account for some 60% of airline ticket sales, meaning that the GDSs control the distribution of a significant share of airline services and product
  • heir plan is to have the DOT force airlines to give them, free of charge, the ability to sell optional services such as checked bags, seat upgrades or club access. Their argument? They need to sell these services so consumers are not surprised by additional costs when they travel.
  • The GDS industry is lobbying the Department of Transportation (DOT) to protect its market dominance.
  • That is more than three times the cost of booking a ticket through an airline website or through promising new distribution technologies that can connect agents directly to airline reservations systems or indirectly through a GDS.
  • all consumers -- like to have choices.
  • evolutionary efforts are being opposed by a GDS duopoly
  • GDS technology has not yet evolved to enable the kind of customer-focused and customized shopping that other industries have embraced.
  • Airlines support consumer choice and full transparency,
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    This article suggests that consumers now purchase in a more customized why with new technologies offered through applications and data plans through consumer's phones, tables and laptops. Airline consumers have recently changed their purchasing habits to choices such as in-flight WiFi, priority boarding, premium seating, meals or doubling their miles instead of the traditional schedules and fares. Airlines have veered to selling these types of customized travel services through direct selling to consumers and have eliminated the use of global distribution systems GDS. Airlines have found that the use of GDS's are more expensive to both the airline and consumer and that GDS's technology has yet to evolve to enable the kind of customer-focused and customized shopping that other industries have embraced. Now GDS's has ask that the Department of Transportation DOT to protect its market dominance by having DOT force airlines to give them, free of charge, the ability to sell options services as checked bags, seat upgrades or club access. Airlines believe that consumers should know what the are paying for.
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    This article claims that GDS systems are actually limiting consumer choices. The author suggests that using new distribution technologies that connect us directly to reservation systems would be better for consumers because it provides them with all the choices the airlines can offer, without the extra charge. Purchasing a ticket through GDS is three times more expensive than purchasing the ticket directly. Airlines, which aim to support consumer choice and transparency with its customers, try to tailor travel options to accommodate a passenger's individual needs. However, GDS opposes this movement by urging airlines to use outdated equipment that requires its due fees, which in turn raises the cost of travel for consumers.  
Michelle Wilson

Buffalo Wild Wings Franchisees Improve Service With Automated - 1 views

  • implemented QSR's automated kitchen display software and hardware within franchise operators of Buffalo Wild Wings Grill & Bar restaurants to help ensure consistency, food quality, and optimum ticket times.
  • . We are now able to look at what each station is doing and effectively manage our problem areas by finding which employees can keep up and which can't. It has also made our kitchen calm, organized, and quiet.
  • 24-7 supplies a comprehensive set of solutions to these Buffalo Wild Wings franchisees which includes a POS system that is the "easiest and most flexible in the industry,"
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    Buffalo Wild Wings added QSR's automated kitchen display hardware and software to over 40 of their locations. These locations are currently using a ticket-less automated system in the kitchen and have found there are faster "ticket" times, they are better able to determine problem areas in the kitchen, and are able to evaluate employee performance during busy times in the restaurant.When using a "ticket-less" system it is easier to track orders and/or mistakes that may happen because you do not lose the ticket (which is a common occurrence) I currently work at a restaurant that was looking into QSR's automated kitchen system, but we have not done that at this point, but we will move to that eventually. However we do have QSR's newest seating and wait list management technology and it does make a world of difference when managing seating and a waiting list in a large restaurant.
smaka004

SocialTables, A Collaborative Event-Planning Service, Raises $8 Million Series A | Tech... - 0 views

  • SocialTables now has 2,500 customers and 30,000 users. Two-thirds of those are venue owners including the Hyatt Hotel Corporation and Caesar’s Entertainment, and one-third are party planners.
  • “SocialTables is a hospitality SaaS company,”
  •  
    SocialTables is one of the latest and most successful hospitality start-ups. It is essentially a hospitality SaaS. It was founded by Dan Berger, an event-planner turned programmer. Founded in 2012 and based in Washington D.C., one of the premier corporate hospitality locations in the US, the start-up has recently raised $8 million in Series A funding. The round was led by Bessemer Venture Partners, and followed by Thayer Ventures. This funding adds to the previous $1.6 million the company raised, which helped them streamline their event planning tools. According to its website, SocialTables is a cloud-based solution that offers event diagramming, seating, and check-in tools for event planners. The software can make room layouts that event planners can use to show clients, compose detailed seating charts and arrangements, and it offers a fast check-in app. All of this is done on a colorful, intuitive, cloud-based site with mobile integration. In two years, SocialTables has grown considerably. It has over 2,500 customers and 30,000 users. Additionally, two-thirds of its customer base is actually composed of venue-owners, including major corporations like Hyatt Hotels and Caesar's Entertainment. Academic institutions like Harvard Business School and The Ohio State University also subscribe to SocialTables. Additionally, one-third of its customers are private party planners. SocialTables is becoming an affordable, customizable, tech-progressive solution for event planners of all levels. Industry leaders like Hyatt and Caesar's already subscribe to its services. In the future, I think that the start-up should focus on increasing its ability to provide affordable and capable solutions for private event planners, particularly in the wedding category. While that is an extremely competitive and saturated market, SocialTables could provide an industry-leading software solution and use its credibility to entice private planners into its cloud-based ecosystem.
kimmumford

Article | On the Winning Team: Technology Fuels the Fan Experience | Networking | MKT14... - 0 views

  • performers and venue operators also enjoy the benefits provided by constant connectivity and interactivity, particularly the revenue generation digital technology brings to live events. 
  • Besides enhancing the overall fan experience, the technology presents new and more targeted opportunities for teams, performance acts and venues to generate revenue. 
  • etworked displays are critical in a large public venue in various use cases, including digital menu boards, concourse advertising, suite entertainment, wayfinding [helping guests find venue amenities and attractions], interactive touch experiences and scoreboards
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  • High-density wireless networks, currently being deployed in stadiums and arenas worldwide, allow fans to stay fully connected before, during and even after events. Mobile applications, such as Major League Baseball’s Ballpark app, treat guests to device-based ticketing, special offers and rewards, exclusive content, remote food and merchandise ordering, seat and experience upgrades, a personalized history of every game the user has attended, social media functions and a variety of other features. 
  • mPOS enables specialty services such as paperless transactions, in-seat ordering and better crowd management to help improve the fan experience
  • Securing a high volume of guest demands concentrated within a relatively small area requires a network access control solution that can rapidly adjust to different users, devices and needs while simultaneously dispensing reliable policy management for automatic rules enforcement. “If fans are connected to a guest network, you’ll want to ensure that policies keep fan traffic separate from internal traffic,
  • trong, reliable security can also prevent guests and staff from inadvertently damaging IT and network security.
  •  
    This article discusses the way sport stadiums are enhancing the experience of fans to draw them from their couches to the stadium through the use of networks that allow them to enjoy the experience from before they arrive at the stadium until after the event is over. The networked technology allows guests to get upgraded seats, help with parking, order food or merchandise from their seats, and even watch replays of a play from multiple angles. They can even connect to one of the many apps that are now available for sport events. The proper system and strong networking is needed to provide and enjoyable experience to the guest from the time of leaving for the event until after the event is over.
irinatroitskaya

United Signals It Wants a Better Deal with Reservation Middlemen - Skift - 0 views

  • The reservation services that middlemen technology companies provide to travel agency networks and online travel agencies are a particular sore spot for airlines.
  • Overall worldwide, airline lobbying groups say they pay $7 billion in fees a year to these reservation systems.
  • In the past, non-standard products like that have posed challenges for Sabre, Amadeus, Travelport, and Travelsky to display and distribute to travel agencies.
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  • But beyond monetary concerns, there were antitrust issues at play, with the airlines contending that Sabre had a stranglehold on the domestic U.S. market
  • The distributors say they can accommodate technological requests from the airlines, despite the public skepticism expressed by some airline executives.
  •  
    This article demonstrates the way how relationship between the airlines (United) and the technology companies which serve as middlemen is build. According to the estimations, the airlines pay to the gds's about $18 per round trip ticket reservation, which results in 7 billion in fees that are payed to the gds's annually. The air companies consider these fees unfair in regard of the gds' performance. To compensate for these payments as well as to promote direct bookings, the airlines (namely, Lufthansa) have added a surcharge for any external bookings. GDS's, however, fight back and start litigations against Lufthansa. The decision on this case will either stop such a practice, or force other airlines to follow LH and add surcharges for gds's too. Another problem that airlines experience with GDS's is the presentation of non-standard products that the airlines offer. For example, it took the GDS's several years to correctly display the Ecomy Skycouch by Air New Zealand (buy 3 seats at the price of 2 to sleep across all of them during the long-haul flight). United is going to introduce its Basic Economy Seats with no carry-on luggage and no qualifying miles. However, they are not sure that the GDS' s will be able to display this product to the customers in a proper way so that they could fully understand what they are buying. The reason for that is that GDS's are mainly reluctant to invest in technologies that are focused on product differentation. In this regard, it becomes more difficult to compare fares since different set of services is included in different products. Thus, the customers might be mislead. Moreover, there are antitrust issues with the gds's. The airlines claim that Sabre has a stranlehold on the US domestic market. Such position allows it to ultimatum the airlines and voluntary decide on search display order. The airlines expect the GDS's to be more prone to partnership ralations. This would imply the fair compensation for what they add to the
Le Chai

Event Planning - Technology Solutions - 5 Technologies Event Planners Can't Live Withou... - 5 views

  • 5 Technologies Event Planners Can't Live Without
  • our top five technologies for event planners are no surprise
  • 1. Smartphones
  • ...54 more annotations...
  • This is the most obvious technology we can’t live without. Let’s be honest—-most of us are glued to our smartphones and our favorite apps 24 hours a day.
  • Chances are, if you walk around a convention center or hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones
  • How did we ever find time to accomplish everything before smartphones came into existence?
  • your event management system with a customer relationship management (CRM) system such as Salesforce,
  • the benefits of the SaaS (software as a service) delivery model are becoming increasingly apparent.
  • These applications are advantageous to planners because they allow us to access all details and execution aspects of an event from any web-enabled device—be it a computer, smartphone, or iPad
  • With SaaS cloud apps, just provide end-users with reports-only access to what they need and nothing more. 
  • integration options available to planners, you are now blessed with the ability to link up your event management system with a customer relationship management (CRM) system such as Salesforce,
  • 2. SaaS Cloud Apps
  • With all of the information you  could ever need to access right at your fingertips through event management applications, you can ditch the millions of pieces of paper and now access contracts, registrations, room blocks,
  • Live and virtual events are about giving the attendee a choice as to how they spend their time
  • “webinars on steroids.” Live and virtual events are about giving the attendee a choice as to how they spend their time.
  • virtual events save the planner and attendee time, money, and resources.
  • virtual events save the planner and attendee time, money, and resources.
  • Virtual events are a great way for planners to fill seats at a cost that won’t make anyone wince.
  • This is the best tool in the box for improving future events.
  • 4. Social Media and Viral Marketing
  • Did you know that one out of three consumers is online for three or more hours per day? Or that 90 million tweets are sent out daily? What about this one: One of every eight minutes spent online is spent on Facebook
  • Some of the best traction you will get is from people sharing interesting tidbits they may have learned and enticing others to learn more
  • Today is the day of the iPad and the tablet, and a more simplified life.
  • 3. Virtual Events
  • In a world where everyone is always on the run, our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • our top five technologies for event planners are no surprise—but what these tools can accomplish might impress you.
  • Smartphones
  • Chances are, if you walk around a convention center or hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones. 
  • Whether the ubiquity of these devices is a blessing or a curse, the fact is, event professionals and participants alike would be lost without them.
  • SaaS Cloud Apps
  • SaaS (software as a service) delivery model
  • These applications are advantageous to planners because they allow us to access all details and execution aspects of an event from any web-enabled device
  • Additionally, with all of the integration options available to planners, you are now blessed with the ability to link up your event management system with a customer relationship management (CRM) system
  • Virtual Events
  • Virtual events are a great way for planners to fill seats at a cost that won’t make anyone wince.
  • Often complementing physical events, virtual events save the planner and attendee time, money, and resources.
  • There is word that the economy is making a recovery, but many of us have yet to see it.
  • Social Media and Viral Marketing
  • Did you know that one out of three consumers is online for three or more hours per day? Or that 90 million tweets are sent out daily? What about this one: One of every eight minutes spent online is spent on Facebook. 
  • So this should be a no-brainer
  • This marketing can come from either you or your attendees. Allowing attendees to share things that they like and getting them involved in hyping your event is a great way to spread the word. 
  • iPads and Tablets
  • Today is the day of the iPad and the tablet, and a more simplified life. 
  • When combining tablets with mobile event applications, planners can also communicate in real-time with participants and share or update information in seconds. Never leave home without one! 
  • 1. Smartphones
  • This is the most obvious technology we can’t live without. Let’s be honest—-most of us are glued to our smartphones and our favorite apps 24 hours a day. We get nervous when we can’t find the phone, and we feel phantom vibration rings. Chances are, if you walk around a convention center or   hotel lobby, you will see people with their heads down, tapping away furiously on their smartphones
  • Virtual Events
  • SaaS Cloud Apps
  • Social Media and Viral Marketing
  • iPads and Tablets
  • . Smartphones
  •  
    The author of this article, Tara Thomas, summarizes the top five technologies for event planners. The first technology that she mentions is smart phones. She writes that this is the most obvious technology that event planners can't live without. Planners can do things like set alarms, look up information, communicate instantly, and use social media to promote the event. The second technology that Thomas mentions is SaaS cloud applications. Software as a service allows planners to access all details and execution aspects of an event from any web enabled device, eliminating printed or emailed reports. Thirdly, Thomas talks about virtual events. Virtual events save the planner and the attendee valuable time, money, and resources. Thomas next talks about social media and viral marketing. Using sites like Facebook, Twitter, and LinkedIn to share event details is a great way to communicate to a very large group of people. The fifth and last technology that Thomas speaks of is Ipads and tablets. Through event management applications, planners have all of the information they could possibly need right at their fingertips. Ipads and tablets also make it possible to communicate in real time if needed.
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    I think this is a great article. I am a Marketing Manager but do events at my restaurant as well and even for me I need my smart phone at all times to look up stuff in emails or even have a remote log-in to my computer to check a contract if needed. Event planners really do need all of these technologies at all times and people may view it as rude to be on your phone at all times but in reality they are just doing their jobs to make your life easier and less complex.
  •  
    "5 technologies event planners can't live without" was a unique read. The article begins with the number one technology the author designates as not being able to live without which are smartphones. Event planners are constantly in need to update their events, use the latest applications, set alarms for all events , look up phones number instantly by vendor and so on. What is then questioned is the systems in place before smartphones were introduced. Number two on the list is SaaS cloudapps better known as software as a service applications that are vastly on the rise. SaaS cloudapps enable meeting planners to access details and other aspects of events from any web device such as a smart phone or ipad. This is also valid with the ability to link event management systems to customer relationship management systems (CRM).Number three is Virtual events. The article presents many positives in hosting "webinars or live events" that include saving time, money and available resources. The meeting planner can fill "seats" easier and measure improvement for future events. Number four is social media and viral marketing. This is a major deal for event planners because not only they have the ability to market their events but attendees market for them: before, during and after. The article presents statistics about twitter, facebook and linkedin which support why social media and viral marketing are keys to success for event planners. Last but not least, listed as number five are Ipads and tablets. These devices simply allow event planners to have a bundle of information at their fingertips. In summary, event planners are constantly on the go and will always strive for perfection even during crunch time. Technology enhancements have allowed event planners to become more efficient and better resources for their clients.
  •  
    This article list five technologies event planners cannot live without, including the smartphones, SaaS Cloud Apps, virtual events, social media and viral marketing, and iPads and tablets. With more and more people adopting smartphones, ipads and tablets, event planners should look into purchasing a mobile event app for their attendees to use at their event. This not only reduces paper waste, it also reduces the high costs involved in printing event guides and brochures for the event. It is essentially a virtual event guide that's available in the palm of the attendee's hands.
  •  
    In a world where everyone is always on the run, our top five technologies for event planners are no surprise-but what these tools can accomplish might impress you. 1. Smartphones This is the most obvious technology we can't live without. Let's be honest--most of us are glued to our smartphones and our favorite apps 24 hours a day. 2. SaaS Cloud Apps In today's quick and chaotic world, the benefits of the SaaS (software as a service) delivery model are becoming increasingly apparent.With SaaS cloud apps, just provide end-users with reports-only access to what they need and nothing more. 3. Virtual Events There is word that the economy is making a recovery, but many of us have yet to see it. People are quickly catching on to the benefits of virtual events, or as we like to call them, "webinars on steroids." Live and virtual events are about giving the attendee a choice as to how they spend their time. 4. Social Media and Viral Marketing Sharing event details on Twitter, LinkedIn, and Facebook is hugely beneficial because of the range of attention you can garner. People show up at events they've heard about, think good things about, and understand the value of. 5. 5.iPads and Tablets Tablet computers are revolutionizing the event-planning industry. The day of the binder stuffed with event details and spreadsheets is coming to an end. Today is the day of the iPad and the tablet, and a more simplified life.
  •  
    This article provides readers with basic information about the advanced five technologies event planners can not live without.Including smartphones,Cloud apples,Virtual Events, Social media and ipads.
  •  
    Here are the 5 espects for event planers development. In my opinion, the most important one in next several years is the smartphones. This is the smartphoe time. It make our life easy and convenient. If we do have an apps for event planning for smartphones, and make a good market planning, it will help the company find lots of potential customers and expanding the business not only on the computer internet.
  •  
    This article discusses how technology can assist in event planning. It lists the five technologies that can sincerely facilitate event planners with their day to day tasks and responsibilities. The five technologies include smart phones which are life savers when it comes to trying to find phone numbers, respond to email inquiries, and keeping a clear and adequate schedule. The Saa S Clould App lends a hand to event planners so they can link up their systems for customers using software as a service tool. Third, they discuss virtual events, which give key data and facts about events and help the planner and client save time, money, and resources. The forth technology is social media and viral marketing which is enormously helpful and saves money. As a final point, ipads and tablets save paper and are of assistance to event planners to be more structured.
  •  
    This article highlights the 5 technologies that are vital to the success of event planners. The first piece of technology that event planners cannot live without are smartphones. With the introduction of the smartphone, event planners can now do mutliple things at once while on-the-go. While moving from event to event, event planners can check their emails so they are not overwhelmed, review and add postings to social media pages, and check their to-do lists for the day. The second piece of technology that are key for all event planners are SaaS Cloud Apps. With these new cloud systems, event planners can now access any information and details about an event from any web-based product making life a whole lot easier. The third piece of technology are virtual meetings. With the cost of travel increasing everyday virtual meetings gives event planners the opportunity to hold events online saving them time, money, and resources, as well as getting immediate feedback from attendees. The fourth piece of technology is social media marketing. With the popularity of Facebook, Twiiter, Instagram, etc going through the roof, event planners are taking advantage of this by being able to have access to a wide variety of potential clients. The last piece of technology that is vital to the success of events planners is IPads and Tablets. No longer will event planners have to deal with file cabinets and binders filled with contracts and invoices. Now, event planners can do everything through a tablet and keep their business more organized. http://www.successfulmeetings.com/Event-Planning/Technology-Solutions/Articles/5-Technologies-Event-Planners-Can-t-Live-Without/
  •  
    Nowadays, there are 5 technologies that event planners cannot live without. They are smartphones, saas cloud apps, virtual events, social media and viral marketing, as well as ipads. With a smartphone, the event planner can respond to emails in time, add new postings on the event page, etc. Saas cloud apps allow the event planners or guests get the event details from any web-enabled device. Virtual events is an effective way for organizers to get the data for future events. With social media, event planners can share their experience through twitter or facebook, which is a great way to spread the market. With ipads and tablets, one can make contracts, register or other things online.
  •  
    This article discuses how these 5 technologies help to make planning events easier. 
  •  
    This article picked five technologies that event planners must have, and they are smartphones, SaaS Cloud Apps, virtual events, social media and viral marketing, and iPads and tablets. In detail, the arthor mentioned event planners should link up the event management system with a customer relationship management system such as Salesforce. Also, when talked about the virtual event, the author mentioned it can help to save time, money and resources, and it is a high recommonded tool for improving future events.
  •  
    This article was about the 5 technologies event planners can't live without. These technologies are: smart phones, SaaS cloud apps, virtual events, social media and viral marketing, and finally iPads and tablets. Smart phones are important to the daily activities of an event planner because they are able to look up phone numbers, response to emails, update a status on a social media site, review or add to lists for events, and so much more all on the go. SaaS cloud apps let planner take advantage of accessing all devices and execute aspects of an event for any web enabled device. With SaaS cloud apps you are also able to link up your event management system with a customer relationship management system. Virtual events allow planners to fill seats at a cost that won't cost a burden. Social media and viral marketing allows event planners to market themselves and get event details to different consumers. iPads and tablets get rid of the need for a large heavy binder stuffed with event details. Now event planner can carry a tablet that allows you to access anything you need. In conjunction with the SaaS cloud apps you can also access contracts, registrations, and room blocks and also link up a CRM system as mentioned before. The technology advances we have now let event planners do even more on the day to day, but also make it easier for them to do so.
  •  
    The article lists five technological necessities that used by the event planners. They are smartphones, SaaS cloud apps, virtual events, social medial and viral marketing, ipads and tablets. All of these technologies can save time and costs for the event planners. What`s more, they provide a more simplified life for the human beings. 
Melisah Miller

Event Planning Technology Roundup | News and Updates on Meetings, Mixers & Events in th... - 1 views

  •  
    "here are some helpful websites and apps for professional and amateur event planners to alleviate your workload"
  •  
    Some say that "Event Planner" is the most challenging job in the world because of the tremendous tasks that they have to handle simultaneously. Therefore, here are some helpful websites and apps for professional and amateur event planners to alleviate your workload!
  •  
    This blog is an interesting blog, it discuses the ways in which technology specifically based on an app, can be used in event planning.the blog gives a couple of different apps that outline the ways in which event planning can be made easier. Doodle, an app that helps in scheduling an event in finding the best time and date for each individual. the blog gives five different apps that are amazing. One of the apps, the seating planner is one app that many people need in their lives. one of the hardest tasks in planning an event in specific a wedding is the seating arrangement. this app helps in making the bride and grooms life easier. This blog is a life save for the do it yourself event planner, aside from the legal aspects of planning an event it is very helpful  
Marcos Oliveira

Cloud-Based Event Planning Design Tool Set to Preview at BizBash Ideafest -- NEW YORK, ... - 0 views

  • The Plaza Hotel, Mandarin Oriental, The Pierre, Pier Sixty, Harriette Rose Katz of Gourmet Advisory Services, State of the Art, Marcia Selden Catering and Foremost Caters
  • core of AllSeated.com's unique usage includes creating and viewing venue maps, managing floor plans, table layouts, building guest lists, seating arrangements and the operational setup of an event. Venues can program in the specs for their own space using the services tools and then add various features like table and chair sizes, spacing specifications, placement and more
  • chance
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  • AllSeated.com is the new and completely free collaborative tool that connects venues, event planners, vendors and event hosts in the cloud so everyone can work together from one centralized and secure website -- no downloads required
  • archaic and inefficient methods
  • a practice that wastes approximately $5 billion a year in manpower and operations costs
  • chance for a mismanaged seating chart to ruin the entire event
  • Event hosts can let their venue and event manager know they are using AllSeated.com so they can join in
  • Optimized for desktop, laptop and all iOS and Android tablets, everyone involved in planning the event has access to the service from anywhere, at anytime
  • Guest lists can be created in minutes as the tool allows hosts to import guests from social networks and email accounts.
  • An event is all about the glamour, best food and best music so it's great that we no longer have to give our customers a piece of paper for the layout but can offer them a state-of-the-art solution that will save an incredible amount of time, money and eliminate a lot of stress
  • AllSeated.com is an easy-to-use cloud-based event planning tool for venues, event planners, vendors and event hosts to seamlessly collaborate on the creation, updating and implementation of floor plans, seating charts and guests lists
  •  
    In the fast paced and often stressful world of event planning, a new innovative planning tool has been released that allows customers, vendors and anyone else the opportunity to see event layouts, menus, specifications and make notes on the event from either a desktop, laptop or even an android device. The event planning tool is called AllSeated.com and is completely cloud based which eliminates the use of the much antiquated way of writing everything down or showing a photocopy of a layout. Allseated.com also utilizes social media and to sync guest lists making it even faster for the client. With AllSeated.com, the hassle of having to book an event is eliminated and the customer can feel more at ease with their event on hand and the event manager can also have a much less stressful experience.
jazminesnyder

Guest Column: How Distribution Systems Are Like Seat Belts - Business Travel News - 0 views

  • global distribution systems use old technology
  • their interfaces aren’t quite as attractive as airline websites
  • they still do what they’re designed to do efficiently and affordably.
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  • agency portals
  • Are not designed to manage high transaction volumes generated by large TMCs.Do not offer comparison shopping on competing airlines.
  • Its strategy seems to rest in shifting distribution costs to corporate buyers.
  • Building out airline websites, keeping website content updated, investing in agent portals and investing in direct connect technology all come with significant capital expenditures or resource costs.
  •  
    My article this week is about how GDS (Global Distribution Systems) can be compared to a seatbelt. The author opens the article discussing the main reasons we still continue to use seatbelts; even though they aren't the most comfortable or fashionable items to use, they still do their jobs in saving our lives when it comes to a collision of some sort. The author is in favor of GDS and makes the claim that like seatbelts, the GDS may not be the most up-to-date or may not appear to be as nice as other local systems to each individual airline, but they get the job done and there are no other systems out there like it that we know of (no other systems that do everything he GDS system does that is). The main topic of discussion that the article is concerned with is the recent decision made by the company Lufthansa to start charging its customers an additional surcharge for using GDS systems instead of going through its own system. The author clearly makes it know that she doesn't believe Lufthansa when they say they are charging this additional surcharge because GDS is the most expensive channel to go through. "Because there's no reason to think that an airline should expect to distribute its products without any cost, Lufthansa's recent gambit seems more of a tactic for increasing lagging direct distribution... Its strategy seems to rest in shifting distribution costs to corporate buyers" claims Rose, the author of the article. The author also points out some of the draw backs of using agency portals, the main reason being that a customer cannot compare rates of other competitors and that agency portals cannot handle high volume transactions like the GDS can. It is also made known that there are costs that come with other channels as well, like the prices you pay for building airline websites and keeping them updated. The author concludes that "Given the history of negotiations between airlines and GDSs, it's impossible to know whether Lufthansa is using DCC as
chern331

Airline Booking System Exposed Passenger Details - 1 views

  • An investigation is underway into a booking software vulnerability that exposed airline passenger name records, which is a bundle of personal and travel data that gets collected whenever someone books a flight
  • Airlines typically issue a six-digit alphanumeric booking reference code whenever someone books their ticket. When combined with a passenger's last name, this code, which is sometimes referred to as a PNR locator, is enough to access the individual's travel record via the airline's website.
  • El Al sends customers a link to a web page to check their PNR. But Rotem discovered that he could insert a random booking reference number into the link. After inputting the number, Rotem then obtained a random PNR, which exposed a passenger's data.
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  • The reference is also encoded in a ticket's barcode as well as on baggage tags, which security experts have noted essentially makes it a public passcode.
  • With that information in hand, it's possible to access someone else's booking information using the booking reference number and the last name of a passenger. From there, an attacker could change meal preferences and seats, fraudulently claim frequent flyer miles, update email addresses and phone numbers and cancel flights.
  • Global distribution systems, such as the one run by Amadeus and other booking software providers, including Sabre and Travelport, date back decades. But their software has been woven into web services that lack proper security controls
  • GDSs do not offer a first authentication factor. Instead, the booking code (aka PNR Locator, a 6-digit alphanumeric string such as 8EI29V) is used to access and change travelers' information."
  • Given only passengers' last names, their booking codes can be found over the Internet with little effort."
  •  
    A security researcher, Mr. Noam Rotem has found a security vulnerability in the widely used Amadeus airline software. Mr. Rotem booked a flight with El Al and the company sent him a link to retrieve his Passenger Name Record (PNR). Rotem inputted a random booking reference number into this link, which is sent to all customers upon booking, and he was able to access other passenger's information. This raises concerns among attackers changing seat flights, meal specifications, or claiming flyer miles. The security researcher also viewed email addresses, phone numbers, and was even able to cancel flights. Additionally, this data can easily be accessed because reference numbers and last names are printed on baggage tags, making this available for many to see in an airport. The Global Distribution System does not have any form of authentication factor or password to keep this information safe. The GDS has not been updated to ensure security in many years. The company claims that the PNR process must be in accordance with the whole industry, and it needs to collaborate with everyone in order to form a new procedure.
sanchezgema_

COVID-19 Resource: 5 Technologies for a 'New Normal' Hotel (Part 1) - 1 views

  •  
    This article is about how hotels are able to adjust to the new guidelines with covid. It has adjustments with how to reserve seats at the pool. Options for ordering food and how to do check in and check out.
  •  
    -COVID has affected the Hospitality industry and therefore affects the way consumers behave due to new legislation. Technology is being used in order to reduce the amount of consumers that experience COVID as well as employees. -Technology 1: contactless check in/out and keyless room entry -Fuel (provider of guest facing hotel software solutions) expanded this option for independent and boutique hotels. This makes it more accessible for travelers and reduced the spread of the virus. -Technology 2: touchless menu's for restaurants and hotels -MyMenusOnline is a touchless digital restaurant menu system that was recently launched. -There are many restaurants like Chilis, Carolina Ale House, etc that are also taking part in touchless menu's. -Technology 3: virtual TV remote control launched by Otrum -Hotel TV remotes are difficult to sanitize and makes it easier to spread the virus. -Technology 4: Solay mobile app provides social distancing technology for resort pools and beaches -Solay mobile app provides resorts and hotels an inventory management system so overnight guests are able to make reservations for seating at pools and beaches that are placed six feet apart. -Technology 5: Molekule Air - destroy viruses and bacteria like a pro -Air pro RX was cleared as an air purifier that is meant to destroy bacteria and virus' in the air.
Yuri Kim

Cloud-Based Event Planning Design Tool Set to Preview at BizBash Ideafest - MarketWatch - 0 views

  • AllSeated.com is the new and completely free collaborative tool that connects venues, event planners, vendors and event hosts in the cloud so everyone can work together from one centralized and secure website -- no downloads required.
  • But now that a cloud based technology such as AllSeated.com exists, all parties involved can easily create, access and make instant changes to complex seating charts all through the simple technology of this tool.
  • everyone involved in planning the event has access to the service from anywhere, at anytime enabling them to make time-sensitive decisions based on the most current information, eliminating unnecessary errors and time-consuming mistakes.
  •  
    AllSeated.com is a cloud based event planning tool that enables venues, event planners, vendors, and event hosts to seamlessly work together from one centralized website for free. An existing event planning system wastes huge amounts of money in labor and operations costs because of archaic and inefficient methods used for managing an entire event, such as paper and pencil, printed floor plans or Excel and email. In order to solve the mentioned problem, AllSeated.com is created basically. With AllSeated.com, all parties involved in planning the event are able to create venue maps, floor plan, seating charts, and guest list as well as easily access the creations from anywhere, at any time. Moreover, the cloud based event planning tool allows these parties to make instant changes based on most current information without unnecessary errors and time-consuming mistakes caused by a piece of paper work. That is, all parties involved can enjoy the cost/time saving and increased efficiency through the cloud based event planning tool.
Melisah Miller

Red Robin, Texas Roadhouse, Yard House use wait-list technology | Latest Headlines cont... - 0 views

  •  
    This article is about the incorporation of new technologies such as a tablet in restaurants. It discusses how using the new software's and services cut down waiting times within the restaurants and is generating more business. The article also explains through the point of view from managers that using these technologies have improved the flow of work in specific restaurants.  Using these new technologies is a good idea for the restaurants to use because it simplifies things for the customer. Although some people may not have text messaging, it benefits those that do. An example is in a shopping plaza that has restaurants or even in a mall; with this new technology if the wait is long customers do not have to stand in one section just to wait for a seat. These customers can walk around without the worry of being out of signal for the buzzer to go off.
Michelle Munne

Next Generation Restaurants Use Technology to Streamline the Dining Experience | Busine... - 0 views

  • Dining establishments have begun exploring technological solutions at every stage of the dining experience in order to make eating out cheaper, easier, and faster.
  • technology is able to streamline the seating process. Computers can calculate wait times efficiently and allow hosts to easily keep track of seats that are available.
  • Digital menu displays allow restaurants flexibility in presenting dining options to their patrons. Computerized menus can be changed throughout the day to reflect specials or items that have run out and offer a cost effective option for restaurants.
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  • This eliminates human error and speeds the ordering process
  • applications allow customers to partake in and track customer rewards programs, engaging patrons in their relationships with their favorite restaurants and building customer loyalty.
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