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Contents contributed and discussions participated by Michelle Munne

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Michelle Munne

Texas Restaurant Sees Increased Table Turns and Tips with Tableside POS | News | Hospit... - 0 views

hospitalitytechnology.edgl.com/...d-Tips-with-Tableside-POS85476

texas restaurant increased table turns tips pos news hospitality magazine

shared by Michelle Munne on 05 Apr 13 - No Cached
  • Aloha Mobile allows restaurants to easily and securely deploy mobile technology for tableside ordering and payment. In addition, this allows for an increase in speed of service and order accuracy, thereby improving guest satisfaction while boosting sales and profits
  • Aloha system and the restaurant has seen marked improvements across the board in terms of number of table turns, employee tips, and customer satisfaction
  • The user interface (UI) for Aloha Mobile mirrors the well-known UI of the Aloha POS software. This makes it fast and easy for restaurants to train servers and have them start taking tableside orders and payments immediately and very efficiently.
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  • The study showed that the number of restaurant companies that see value in investing in wireless handheld POS terminals has increased to 80 percent in 2012, up from 20 percent just three years ago
  • 62 percent state a wireless handheld POS increases guest satisfaction
  • The software will be available on iOS devices later this year, giving restaurant operators a range of choices in how they deploy mobile technology to best meet their needs.
  • Michelle Munne on 05 Apr 13
     
    Aloha has a mobile pos that has been proven to increase turnover, customer spending, and customer satisfaction in restaurants.
Michelle Munne

At parks, Disney invests in interactive experiences | disne - Business - The Orange Cou... - 0 views

www.ocregister.com/...55-experiences-technology.html

wristband disney parks mobile app experience access

shared by Michelle Munne on 30 Mar 13 - No Cached
  • gets them into the park, pays for food and merchandise, and grants access to their hotel room.
  • smart wristband
  • called MyMagic+, will gather data about a guest's behavior to tailor more personalized experiences.
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  • project
  • Disney is banking on them to pull in a new generation raised on video games and iPod Touches, while delivering cost savings, managing crowds and delivering valuable insight into customer preferences.
  • mobile phone app that lets visitors reserve firework- and parade-viewing areas, set up a meeting with Mickey or pick rides so as to skip the line. In addition,
  • the band will gather information about a guest's behavior that could be key to even more personalized experiences in the future
  • total cost of the project at $800 million to $1 billion.
  • Today the company is facing a world where most people walking around its parks have a handheld, Internet-connected computer begging to draw their attention away from the immersive, and lucrative, experience at hand.
  • Michelle Munne on 30 Mar 13
     
    Disney has been working on this technology for quite some time. They are hoping to have this up and running within the next few years. The wristband would allow them to personalize their guests' experience.
Michelle Munne

NoWait Helps Restaurants Master the Wait in Augusta - 0 views

www.prweb.com/...prweb10550087.htm

NoWait technology restaurants turnover wait iPad smartphone

shared by Michelle Munne on 23 Mar 13 - No Cached
  • Home News Center Blog Login Create Account United States United Kingdom France China Front Page Arts Business Education Environment Government Industry Lifestyle Sports Tech OtherAutomotiveComputerEventsHealthHome and Family Legal / LawMediaMiscellaneousOpinion / EditorialPodcasting ScienceSociety Friday, March 22, 2013 RSS E-mail Newsletters Put PRWeb on your site NoWait Helps Restaurants Master the Wait in Augusta Mobile waitlist technology to replace outdated restaurant pagers and grease-pen wait list systems to manage massive crowds; NoWait to donate to Augusta Warrior Project
  • The company, NoWait, is working with Augusta Mayor Deke Copenhaver to equip the city’s restaurants with an army of iPads outfitted with NoWait’s seating management technology.
  • Because NoWait’s system is phone-based, customers can move freely between local establishments while they wait. That is revenue we wouldn’t normally receive...revenue that means jobs.”
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  • In no-reservation restaurants, NoWait’s cloud-based, mobile seating service streamlines operations and optimizes turnover thanks to its ease of use, speed, and overall simplicity.
  • Smartphone holders also may view their place in line via a link inserted in the instant confirmation text.
  • Once the table is ready, the diner receives a text to return to the restaurant to be seated without delay.
  • The training and product are very easy to use,
  • According to Ware Sykes, NoWait’s New York City-based CEO, the company is now seating more than a million diners a month, with plans to roll out significant enhancements to its system over the next 60 days.
  • About NoWait NoWait is a mobile seating management service that enables restaurant owners and managers to get a view of the queue and optimize turnover, while diners have the freedom to “Wait Where You Want” until their table is ready for seating.
  • Michelle Munne on 23 Mar 13
     
    This article is about a company, NoWait, that is quickly expanding throughout the U.S. and Canada.  They provide technology in the form of software or apps on an iPad that helps busy restaurants to maximize table turnover and minimize wait times for guests.
Michelle Munne

Next Generation Restaurants Use Technology to Streamline the Dining Experience | Busine... - 0 views

www.business2community.com/...-the-dining-experience-0414276

generation restaurants technology dining experience business community

shared by Michelle Munne on 02 Mar 13 - No Cached
  • Dining establishments have begun exploring technological solutions at every stage of the dining experience in order to make eating out cheaper, easier, and faster.
  • technology is able to streamline the seating process. Computers can calculate wait times efficiently and allow hosts to easily keep track of seats that are available.
  • Digital menu displays allow restaurants flexibility in presenting dining options to their patrons. Computerized menus can be changed throughout the day to reflect specials or items that have run out and offer a cost effective option for restaurants.
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  • This eliminates human error and speeds the ordering process
  • applications allow customers to partake in and track customer rewards programs, engaging patrons in their relationships with their favorite restaurants and building customer loyalty.
Michelle Munne

ZDirect to Showcase its Two-Way Electronic Communication and Mobile Marketing Tools at ... - 0 views

www.hospitalitynet.org/...4059532.html

mobile app hospitality hotel travel business

shared by Michelle Munne on 23 Feb 13 - No Cached
  • Michelle Munne on 23 Feb 13
     
    This company Zdirect, has invented a mobile app that allows guests to use their phones as passpora during their stay. Guests can now communicate with the front desk via text message and order room service through the phone. Very interesting!
Michelle Munne

Las Vegas Sands Generates Additional Event Rev with Mobile App | News | Hospitality Mag... - 1 views

hospitalitytechnology.edgl.com/...Event-Rev-with-Mobile-App84622

mobile app hotel event las vegas

shared by Michelle Munne on 09 Feb 13 - No Cached
  • Las Vegas Sands is the first global developer of destination properties to offer SnapApp, a self-service enterprise technology that will allow Las Vegas Sands to sell, create and distribute customizable, branded mobile event apps.
  • Las Vegas Sands expects to roll out its mobile event solution at all of its properties in February 2013.  
  • With QuickMobile’s self-service SnapApp multi-event platform, Las Vegas Sands staff can quickly and easily develop custom event apps for event customers. 
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  • Venue customers and event attendees only have to download the Las Vegas Sands master app for each property once as new customer event apps will be accessed from inside the master app using a special PIN or QR Code. 
  • Going mobile also supports Las Vegas Sands’ Eco 360° Global Sustainability strategy, which is focused on minimizing the company’s environmental impact and operating sustainable building development and resort operations.
  • Unlike printed guides, mobile event guides can be updated in real-time, which means attendees will always have the current information.
Michelle Munne

High-tech hotels a hit with geeky guests - CNN.com - 0 views

www.cnn.com/...index.html

hotels software technology travel green

shared by Michelle Munne on 19 Jan 13 - No Cached
  • the Andaz hotels, guests are greeted by a host bearing an iPad,
  • produce a room key via the iPad en route to the room.
  • keys that unlock the room door when flashed over a sensor
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  • to control audio and video and play files from their MP3 players or laptops through the room's 40 inch flatscreen TV.
  • investing in apps for the mobile market, which allow users to find nearby hotels and check their
  • which allow users to find nearby hotels and check their room rates.
  • Michelle Munne on 19 Jan 13
     
    Hotels have been lax on keeping up with the technological advances that have come about in the past few years. This article talks about how a few different hotels all over the world are starting to use these technologies to their benefit. Some hotels have hosts greeting guests with an ipad and making room keys etc.. while they have a drink at the bar. Others have given their guests capabilities to play the movies or music they've purchased on their ipad or iphone directly on the room TV as opposed to purchasing movies from the hotel. It seems like hotels are starting to grasp what their guests really want which is quick, paperless and technilogical convenience.
  • Michelle Munne on 19 Jan 13
     
    Hotels are catching up with the technological advances
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