"Revolutionary HR software with measurable ROI" It is not thinkable that in today's world a serious company is not running the HR department with the help of technology. From training to payroll, from legislation to administration. An HR product needs to be on the hands of the HR executive and his team.

"Plainly, the physical plant is nothing but the destination with sound and catchy architecture that enhances tourists' experience." But it doesn't stop there. The physical plant must have an interaction with other topics to complete the product, to make it appealing to our guests and lately to create a loyalty to the brand. Physical plant, service, hospitality, freedom of choice and involvement are the steps for developing a product.

Since the invention of the internet, companies are moving towards the trending online sales of their products and hospitality businesses are not the exception. While some companies migrated to the online method of business, other companies were born in this new world and they have a lot to teach us. Both of these companies are adapting to the new game changers that the industry is experiencing. From virtual reality, to give the guests a taste of what their vacation will be, to contracting new "gamers or influencers" to be able to have more relevance on a certain business niche.

Like everything nowadays is evolving, also the meetings are evolving in order to stay trendy and appealing for consumers. Meetings are growing exponentially YOY at a rate of between 5-10% according to the prestigious CWT meetings and events company for 2020 (without counting coronavirus). The reality is that the meetings industry also needs to evolve in order to stay in business with the new trends, clientele and times. This list provides 19 trends that every event planner needs to consider to make their event a success, including but not limited to the new demographics in the world (millenials).

The article mentions the trends and the necessities for the hospitality industry not only to be technological appealing to the guests but also to give them peace of mind that all of their information and transactions are safe on the web.It is important that companies create a balance between getting all of them. More importantly than the necessity of being trendy and fashion about what is out there to benefit our hospitality industry, is very important to recognize that every new day, there is a new treat and we have to protect our reputation and the information our guests are trusting us. Hector Pachon

I think the biggest reason for the percentage of small hotels to not be thinking (as much as big hotel chains) for technological improvement is ROI. The small hotel chains mindset is to improve their rooms because they are going to give them faster results on the ROI than being edgy on technological advancements. While on the long run, big chains know that they are competing against other big brands to stay ahead on their technological improvements for their guests Even though the difference from big chains to small chains percentage in regards to "planning on increasing budgets on technological improvements for the hotels" is twice as much as small chains plans to increase budgets on "room improvement" which is 1.5. Hector Pachon

POS systems have developed to be the heart of a business. They can take from HR, to analytics, to A.I. all in one place. The main objectives of these developing are to provide more information to the owners or managers to make better decisions for their business. They can control better the labor, the displaying of products, the hours of operations and others. More and more business are benefiting from the upgrades provided by the companies that handle the POS'. Next, you will find the 5 most trending POS benefits: -Increase in mobile payments and tablets POS. -Adoptions of cloud technology. -A seamless personalized customer experience. -The impact of Artificial Intelligence. -Use of data and analytics Hector Pachon.

Hospitality executives sometimes are reluctant to switch to more modern PMS, sometimes because being old timers or being afraid of moving onto something else. The reality of the situation is that cloud businesses revenues are going up because year by year more and more hospitality industries are moving to all of the benefits of being a cloud based company. "cloud, mobility, guest engagement, endless integration and sleek design" are the top 5 trends in hospitality PMS.

"The latest innovative technology solutions can work to increase energy efficiency, cut down on material waste and even increase profits for your hotel". I remember while working in San Antonio Texas as a hotel AGM, the hotel had an agreement with the city water company for us to send them each week the readings of how much water we had used up to that point from last week, and they would give us rebates if our consumption wouldn't fluctuate certain parameters. We were being environmentally friendly, saving money by not overpaying and receiving rebates for our eco-responsibility.

Due to the high fees some airlines were or are paying to the GDS companies, they are re-thinking their strategy to get more revenue out of the passengers, in order to mitigate the lost of revenue for not being anymore in an open GDS market like Amadeus. Amadeus knows they are the big gorilla in the market with a 44% of the share, compared to Sabre or Travelport, the other two leaders in the GDS market.

"It is very important to know the differences between both words and how they work. Hardware is the physical device used by your computer (monitor, mouse etc) and software is what makes the system inside the computer works (internet browser, applications etcetera)."