The current trend of human resources software is towards global. Every major human resources software vendor is trying to appeal to multinational companies looking to handle their global workforce through a single, cloud-based human resource system that can manage everything from payroll and administration talent and learning management. Four Seasons Hotels and Resorts at Toronto had trouble transferring managers from one location to another and researching HR when they open new hotel. This is because they did not have certain standardization of compensations and they too much relay on paper-driven systems. Today, Four Seasons Hotels and Resorts are enabled to check compensation information on anyone at specific property as well as locations employees want to work in the future by using Workday's a global human capital management system. Moreover, Four Seasons' managers and employees working at the properties around the world will be allowed to use the system in various languages.

AllSeated.com is a cloud based event planning tool that enables venues, event planners, vendors, and event hosts to seamlessly work together from one centralized website for free. An existing event planning system wastes huge amounts of money in labor and operations costs because of archaic and inefficient methods used for managing an entire event, such as paper and pencil, printed floor plans or Excel and email. In order to solve the mentioned problem, AllSeated.com is created basically. With AllSeated.com, all parties involved in planning the event are able to create venue maps, floor plan, seating charts, and guest list as well as easily access the creations from anywhere, at any time. Moreover, the cloud based event planning tool allows these parties to make instant changes based on most current information without unnecessary errors and time-consuming mistakes caused by a piece of paper work. That is, all parties involved can enjoy the cost/time saving and increased efficiency through the cloud based event planning tool.

The Hutton Hotel that is a comparatively new and boutique style implemented new e-mail marketing in order to increase the clientele's awareness about their properties. The hotel developed this new e-mail marketing with the help of Spectrio that is an all-inclusive audio/video/digital marketing company. By using an existed short promotional film video of the hotel, Spectrio and the hotel created new video about hotel properties such as an event space to show the hotel and attract clientele without visiting in advance. This new e-mail campaign not only includes new video content but also still contain photos combined with music and narration and links to the Hutton Hotel's website like previous version of E-mail campaign. This new campaign increased the effectiveness of hotel's e-mail effort as well as enabled the hotel to raise the clientele's awareness .

This article is about the advanced hotel security achieved through improved technology. Today's hotels tend to integrate the existing technology with high-tech methods, such as iris scanners and digital facial-recognition, to increase security. There are newly introduced contact-less Smartcards and RFID cards. These cards enable people not only to pay for service but also check-in and check-out on a cruise ship. Thus, there is double security system that uses their Smartphone to unlock the door in addition to RFID cards. Even, card-free security systems like finger print entry system and an iris scanner are in progress. These systems are developed for providing guests as well as increasing their property security by identifying employees. Moreover, a camera system that verifies individual's identity through tracking the human unique characteristics like a gait, walk, and DNA is being developed. However, any novelty and valuable technology is useless, if the consumers do not accept. Therefore, considering guest's unwillingness, hotels are going to employ RFID or Smartphone entry system first, not biometric systems. Lastly, the low tech, such as hotel staffs who get in-depth training and awareness of guests and staff and your fellow travelers who are interdependent on one another, is one of the greatest security measures in addition to biometric and high-tech method ironically.

This article is about the positive trend toward IT investment in the restaurant industry. According to the survey conducted by Hospitality Technology, the restaurant industry indicated the signs of an upswing in the economy in 2011, and this led the businesses in the industry to investing more money in IT. And, the half of these IT budget is allocated for internal personnel and software. The survey also showed two main reasons the businesses spend money on IT are to increase productivity/efficiency and save cost. And in the same vein, the financial/accounting functions was regarded as most important one of POS system. I personally think IT investment is getting significant, because the businesses having IT systems will be much more competitive than the businesses not having the systems. As the article somewhat mentioned, the businesses can increase their efficiency while cutting cost through IT investment. However, since indiscriminately investing in IT might hurt the businesses, the businesses should look at what they invest carefully.

Aptech Profivne offers software that allows enterprises not only to efficiently handle back office processes, and performance management but also to properly plan on using resource for properties. Horizon Hospitality Management started to use Aptech Profivne back office solution in order to efficiently perform accounting processes across its multiple branded properties, such as Hampton Inns, Homewood Suites, and Cambria Suites. The first reason Horizon Hospitality chose the Profivne system is to have control over multiple properties. This system enables Horizon Hospitality to supervise all financial processes, such as income audit and general ledger entries, through a centralized platform strategy. Another reason is the hospitality industry experience Aptech has. With the wealth of experience, Aptech can provide differentiated systems adapted for hotels.

This article is about a latest point-of-sale technology released by Future POS that occupy a prominent place in Point of Sale software crowd designed for the hospitality industry. The release of two mobile apps for restaurant, Future POS Mobile Ordering and Future POS Remote Control, alters the way restaurant owners and customers interact with the point-of-sale system. With Future POS Mobile Ordering, restaurants now enable their customers to order directly from their Smartphone. Moreover, Future POS Remote Control allows restaurant owners/managers to run their restaurants more efficiently and flexibly by delivering on the go access to store level data and connecting with multiple stores through one phone. One of abilities the restaurants are having is updating menu prices and sending massage to the staff or POS system with that phone. I think although not everybody is willing to use these technologies, there is obvious reason this trend are gaining popularity. These kinds of technologies provide convenience for both the majority of customers and restaurant owners.

This article is about an integration between two businesses: Masetro PMS and SilverWare POS. Maestro PMS partnered with SilverWare which is the point of sale provider, in order to help hotels to perform processes in the more convenient and efficient ways with high quality of 360 guest services. Through the integration, hotels now have capability to perform not only processes that have done normally but also new things beyond normal one. Server now reports on guest status such as same-day checkout, as well as meal plan with integrated client synchronization. This integrated system gives hotels advantages, such as accounting accuracy and simplification of charge detail information, by sharing data from food and beverage outlets and retail stores either for one hotel or for multi-property group. This integration will finally enable hotels to increase revenue, helping them to track and analysis revenue from their guests' charge at every outlet.

This article is about the green practice of the Intercontinental hotel in Ohio. In order to put "go green" into action, the hotel installed an apiary on the hotel's roof. Actually, what the hotel expect to do with their bee apiary is not just running it, but using honey harvested from it in food and drinks that they serve their guests. By doing to, the hotel also foresee the improved customer service, because it will be able to provide enjoyment with their guests. Moreover, according to article, "colony collapse disorder" that stand for the decreased number of honeybee colonies has shown in the past three years. While, honeybees are using more than 30 percent of our food supply. Therefore, I think the green practice of the Intercontinental hotel can be a good marketing tool to establish the positive image in customers' mind. Of course, it also might be helpful for the problem in dropping honeybee colonies' numbers, even though the help will be just very little.

In today's society, travel distribution environments and electronic reservation services are consistently moving toward global and complicated marketplace. Thus, travel marketplace needs a more and more globalized and comprehensive system for customers. And, I think GDSs well reflect this trend. The article show the example of the utilization GDS in travel industry. Travelport introduces a new travel product called Travelport Drive Me to Galileo-connected travel agents in Asia. The joint creation of Travelport and two major car rental companies, Travelport Drive Me was developed in response to the demand for chauffer-driven car transfers in Asia. This product enables travel agents to book chauffer-driven car transfers through Travelport's GDS for international airports in Asia. This new product would provide advantages not just for travel agents, but also for customers. With this product, travel agents save time and cost through the automated process. Plus, customers experience satisfied traveling by eliminating concerns about language, security, and public transportation issues in Asia.

AirTight that is the provider of wireless intrusion prevention (WIPS) rated very positively in 2012 Marketscope for its prevention systems. In today's developed Internet based society, wireless networks are getting significant and using universally with the people's demand for convenience. Wireless networks are, of course, more convenience networks than wired networks, but they are obviously less secure. Because of this fact, the wireless networks users need to consider the security vulnerabilities, and take a proactive approach to detecting the vulnerabilities and responding security incidents quickly. This is AirTight who provides the tools called WLAN IPS for the users in order to help them solve these growing concerns. To be specific, AirTight systems provide both on-premise and cloud WIPS and secure WIFI access to detect and classify all wireless device on the network automatically. By doing so, they can forbid unauthorized devices from accessing the network. I feel that sometimes, the companies or people try to overlook the significant risks because of the conveniences. The wireless networks security might be also one of these kinds of risks. Therefore, I think the systems offered by AirTight are helpful for the companies or people to keep their sensitive information safely.

In today's society, online booking is definitely a major form of reservation in the hospitality industry. Thus I think it will be profitable for the companies to understand why some customers booked and others just visited their website and left without booking. These kinds of information can be achieved with the aid of software, as shown in the article. This article is related to software utilization in monitoring the user journey on websites. Hotel chain Villa Plus decided to increase its properties by 40%, and because of this, Villa Plus began to implement IBM's sophisticated analytics software, instead of Google Analytics they had used. With the IBM's software, Villa Plus can track and understand customer needs and behavior across its website. These understandings help the company to advertise the right properties to the right people on the websites. Villa Plus is expecting this to result in high occupancy rates as well as a great return on investment.