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Contents contributed and discussions participated by Le Chai

Le Chai

Can New Technology Bolster HR Strategy? | By Douglas M Rosen - 0 views

  • The C-suite will typically respond to ideas that are innovative and cool, which are the cornerstones of cutting edge technology.
  • Employee engagement surveys are just one HR tool that has become internet-based. T
  • Another tenet of technology is that it helps save time, a precious commodity for senior executives.
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  • Platforms are not just employer focused but employee facing as well. Just like online portals such as Yahoo and MSN look to capture consumers, companies are looking towards having dashboards that capture their employees’ attention and are visited on a daily basis if not more frequently.
  • With these new technologies also come some risks.
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    This article talks about the new technology that helps to improve HR efficiency. Several strategies with technologies can make big changes. It also can save time and is a precious commodity for senior executives. However, there are also risks in these technologies. 
Le Chai

EI Offers New Edition of 'Hospitality Facilities Management and Design' Textbook - 0 views

  • this new edition of Hospitality Facilities Management and Design takes a systems approach to hospitality facilities issues.
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    This article is about the introduction of the new edition of hospitality facilities management and design. There will have a new understanding about how technology can streamline operations procedures, how to balance environmental concerns with guest satisfactions, and how to communicate effectively with hotel engineering personnel. 
Le Chai

ZDirect and Sabre Hospitality Solutions Perfecting eMarketing, Communications for Vanta... - 0 views

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    This article is about the success eMarketing of ZDirect and Sabre Hospitality Solutions. The emarketing provides the hotels online and mobile communication tools which is a good improving of two-way communications. It is an efficient and dependable process that help guests to receive email confirmation immediately. 
Le Chai

Event Planning - Technology Solutions - 5 Technologies Event Planners Can't Live Withou... - 5 views

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    The article lists five technological necessities that used by the event planners. They are smartphones, SaaS cloud apps, virtual events, social medial and viral marketing, ipads and tablets. All of these technologies can save time and costs for the event planners. What`s more, they provide a more simplified life for the human beings. 
Le Chai

Technology Used in Hospitality Security | SDA Security - 1 views

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    This article talks about the new technologies applied in the hotel to keep safety. The first one is Smart cards/RFID that helps to open the door via sensor receiving. The next one is smartphone, personal belongings that help to open the door with encrypted sound code. Biometrics also can help by identifying personal physical traits. For hotels, security cameras is necessity. 
Le Chai

Increase in Information Technology (IT) Spending Within the Hospitality Industry - 0 views

  • The Motorola Solutions 2011 Hospitality Market Barometer reveals that 91 percent of hospitality decision makers realise the increasing importance of mobile and wireless technology, while 78 percent recognise the role mobility plays in ensuring a competitive advantage for their business.
  • "It is a challenge to demonstrate that the proposed technology infrastructure will indirectly reflect into a benefit to our business and will keep us up to date with the technology trends and market competition."
  • Presentation of the added value functions and services for any new technology product procurement ... Demonstrating a proper case study using the senior management terms ... Financial analysis, showing a complete financial study listing the cost versus functions for the IT project"
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    This article talks about most of the hospitality organizations investment  expenses on IT is increasing. Although the fact is that 91% of decision makers realize that the importance of mobile and wireless technology, one critical challenge is to convince upper managers to approve the investment of the latest technology. However, in order to solve this problem, they present several cases for the new technology procurement to senior managers. This is a good method to use facts to prove the benefits and success of the new technology. 
Le Chai

HOSPA and HFTP in Initial Discussions to Expand Association's Showpiece 'HOSPACE' Hospi... - 0 views

  • We believe that HOSPACE is ready for the next stage in its evolution; and there is a fantastic opportunity here for both HOSPA and HFTP – with our shared synergies, resources and objectives – to work even closer together to make HOSPACE one of the world's leading hospitality conference, exhibition and networking events."
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    This article is about the discussion of HOSPACE expansion. HOSPA(Hospitality Professionals Association for Finance, Revenue Management and IT) and its partner HFTP(Hospitality Financial Technology Professionals) decided to make another big development for HOSPACE. I think the alliance of this two organization will create better resuts and improvement for the financial technology in the future.
Le Chai

Agilysys Announces Availability of InfoGenesis™ Mobile v2.0 - 0 views

  • grows revenue
  • boosts staff morale
  • enhances guest satisfaction
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  • Features of InfoGenesis Mobile v2.0 include:
  • The InfoGenesis Mobile application is based on key functionality found in the award-winning InfoGenesis POS system as well as user recommendations and industry demands for wireless and handheld solutions.
  • deliver a more satisfying customer experience
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    This article talks about the new mobile point-of-sales app has been integrated with the Agilysys InfoGenesis POS system. This system is used for the food and beverage in all properties and can improve guest satisfaction, increase grows revenue and boost staff morale. It also has several features and easily use which based on key functions of InfoGenesis POS system. 
Le Chai

Magnuson to provide free PMS system PrivateUnreadUpload cacheTwitter this Description T... - 0 views

  • offering PMS1, a free web based operating system that unites front desk, reservation system and brand into one low cost and easy to use mobile and Internet dashboard.
  • PMS1 will offer 24/7 support and connects directly to Magnuson Hotels’ massive global hotel reservation network of Google Hotel Finder, 2000 airline and hotel booking sites, and 650,000 travel agents and corporate travel agencies.
  • Magnuson Hotels’ PMS1 will offer mobile and remote access reporting, including daily dashboard showing rooms sold, occupancy, source of booking, average daily room rate all in one place. PMS1 supports over 400 interfaces including PBX, Keycard, POS and credit cards.
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    This article describes that Magnuson Hotels will give free PMS to hotels that convert to Magnuson`s franchise conversion brand. It will have no costs and offer 24/7 support and connects. It will also provide mobile and remote access reports and can support by over 400 interfaces. 
Le Chai

Luxury and sustainability coexist at Breakers Palm Beach - 0 views

  • Several of the recycling initiatives are housed in the delivery area, where you can see the following not-so-glamorous but significant processes:
  • Perhaps the crown jewel of the hotel’s sustainability program is an aerobic composter, which is housed in the same corner as the water treatment facility.
  • Hawkins also co-founded Localecopia, an independent non-profit organization that encourages local sustainable business and food sourcing by serving as a “matchmaker” between food producers and chefs, restaurateurs and hospitality operators. 
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    The article introduced the recycling initiatives of the Palm Beach. Aluminium collection, recycling of plastic and glass; make package of cardboard for easy sold; collecting office paper for newspaper manufacturing; prevent waste cooking oil to make bio diesel fuel; using drought-tolerant vegetation to replace exotic flora; hotels` sustainability program in an aerobic composter, and "matchmaker". 
Le Chai

MICROS and PayPal Collaborate Globally to Deliver Better Mobile Experiences - 0 views

  • As part of the collaboration, MICROS will establish a Center of Excellence to provide subject matter expertise to support the building, activation and collaborate to optimize merchant and consumer experience.
  • we were able to quickly integrate PayPal with several popular MICROS hospitality and retail POS platforms, and have the ability to support a mass scale deployment of the solution to merchant locations around the world,"
  • We are happy to provide our clients with yet another innovative way to accommodate the digital wallet consumer, and we look forward to strengthening and expanding our relationship with PayPal."
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    This article describes a new strategic MICROS integrate with PayPal to enable better payments experiences for consumers. It can establish a system to provide expertise support and also quickly integrate with other platforms and support a mass scale deployment around the world. 
Le Chai

SDD (JAZZ Fusion) - Cloud-Based Communications Billing Software and Telecom Profitabili... - 0 views

  • JAZZ Fusion can be implemented as premise-based software serving a single property, as hosted software serving an entire customer enterprise, or as a software service (SaaS) that can be subscribed to over public and private networks.
  • The benefits of JAZZ Fusion include:
  • Key technology advantages:
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    This article introduce a software called SDD(Jazz Fusion), which is dealing services with customers and all the functions and benefits of this system. SDD provides internet and VIOP services, shifts voice technology integration, consolidate cloud to allow hotels maintain voice-switching system and magnify with TeleManager services. Voice and internet billing, telecommunication management, and ongoing profitability support. 
Le Chai

Technology helps hoteliers manage remotely - 0 views

  • While GMs spend most of their time on property, district managers often monitor the three key performance metrics in real time for multiple properties.
  • Youngblood said remote technology gives him the opportunity to be more flexible.
  • It’s owners rather than managers looking to view reports away from the property. While management company Chesapeake Hospitality may hold the occasional meeting to update its owners, Joseph Smith, executive VP, said owners could potentially have five or six properties they oversee.
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  • Youngblood said he uses a mobile app from Revinate to monitor his hotel’s social media engagement. He said he receives alerts anytime a new review is posted about the Hilton, whether he’s “on the floors working with my team or at my kid’s basketball game on the weekend.”
  • Smith said when communications were handwritten—and even with email—there is hard-copy evidence and a paper trail. With text, he said, printing is just not convenient and there are times when hoteliers put their phone away, forgetting to take action.
  • “Remote access allows people to work smarter and really being able to focus on the highest priority items more timely,” Weigel said. “It also allows for greater efficiency as the easy things can be done quickly. It allows for more flexibility and greater job satisfaction.”
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    This article describes the hotel owners using the technology manage the hotels remotely. It shows several advantages, for example, convenience and  flexible.  However, some challenges also brought by the mobility. It needs time to take actions when using the remote technology and more private time are taken away from the managers. 
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