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Contents contributed and discussions participated by Joel Liu

Itinerant Trypsy

import not working - 38 views

import importing
started by Itinerant Trypsy on 17 Nov 07 no follow-up yet
  • Joel Liu
     
    Hi,
    It was caused by tag database upgrading. It's ok now. Please check it. Thanks.
Joel Liu

Notice: Tag database upgrading - 10 views

maintenance
started by Joel Liu on 17 Nov 07 no follow-up yet
  • Joel Liu
     
    We are upgrading tag database to speed up tag search. Don't worry, You data is kept well and you can do tag search in 24 hours.
Richard Stewart

new tags don't show up in tagcloud - 21 views

tagcloud tags
started by Richard Stewart on 17 Nov 07 no follow-up yet
  • Joel Liu
     
    Net tag database is ready for you :) You can click your tags now. Thanks for your patience.
Jamie Martin

automatically log in? - 27 views

feature firefox
started by Jamie Martin on 16 Nov 07 no follow-up yet
  • Joel Liu
     
    Hi
    It sounds very strange. Could you go to Firefox ==>Tools ==> Options ==> Privacy ==> Cookie section to see whether diigo cookie is disabled?

    BTW, after you login, can you visit "My bookmarks" successfully?
JimC Rast

forwarded email problem - 22 views

email forwarding spam (electronic)
started by JimC Rast on 12 Nov 07 no follow-up yet
  • Joel Liu
     
    If we use your email address in the from field, some mail systems may think diigo email system tells a lie and mark the email as spam.

    However, the good news is that it can be worked around. We will do it a bit later.
Steven Travers

Can't import from Furl - 28 views

furl import
  • Joel Liu
     
    Thanks for your reporting. It's a bug. We will fix it soon.
  • Joel Liu
     
    Furl changed some code and caused the problem. We changed our import method accordingly. It works now. Please try it again.
  • Joel Liu
     
    Sorry, it only worked on our testing server last time. We deployed it on www.diigo.com just now. Please try it and tell me whether it's ok.
Marcel Weiss

big problem with the tags in daily blog posts - 37 views

blog daily posts
started by Marcel Weiss on 10 Nov 07 no follow-up yet
  • Joel Liu
     
    Hi Marcel,
    You are right. The new tag search engine will solve the problem in the new version.
reckoner reckoner

site-specific search not picking up current site as parameter - 27 views

search searching
started by reckoner reckoner on 07 Nov 07 no follow-up yet
  • Joel Liu
     
    Hi,
    I am sorry for the inconvenient. We noticed this problem. It will be solved in the brand new diigo toolbar which is in the testing process. Hopefully, you can use the new toolbar at the end of this month.
raymondmk

speed - 73 views

diigo speed performance
started by raymondmk on 22 Oct 07 no follow-up yet
  • Joel Liu
     
    Hi, Raymond
    Could you tell us your location and the specific URLs you found slow ?

    > ps: what is diigo's "business model"? premium features at some point?

    ===> Maybe, it's still an open question :)
dhtobey Tobey

Can't get "blog this" to work - 26 views

blogthis
started by dhtobey Tobey on 21 Oct 07 no follow-up yet
  • Joel Liu
     
    Hi Dhtobey,
    Could you check your blog ID?
    1) Go to your blog, for example http://****.blogspot.com/
    2) View page source
    3) Find the section like
    Here you can find the blogID
    Now in diigo blog this setting, change the blog Id to the right one.

    If you still experience problems, please let me know.
Roger L  Waggener

Why isn't OnlyWire working with Diigo? - 26 views

bookmarking onlywire
started by Roger L Waggener on 17 Oct 07 no follow-up yet
Fred Hanselmann

Tags - Question/Suggestion/Feature Request - 20 views

tags
started by Fred Hanselmann on 12 Oct 07 no follow-up yet
  • Joel Liu
     
    The tag loading speed will be improved in V3. If you still experience the same problem after V3, we will consider an option to hide the tag cloud.

    Thanks for your suggestion.
Mah Saito

Feature Request:Diigolet in the preview - 28 views

feature
started by Mah Saito on 11 Oct 07 no follow-up yet
  • Joel Liu
     
    In the next version, there is a "Quick save" beside the preview button, so you can bookmark by "Quick Save".
Mah Saito

Typo:Japanese prefecture "Saga" is missing. Maybe "Chiga" is "Saga" typo. - 10 views

  • Joel Liu
     
    Where did you find it? Could you give us the specific URL?
  • Joel Liu
     
    Thanks. BTW, you can input your region in Version3 profile.
Tom Hamsher

drop down menu not popping up - 26 views

bug toolbar trouble
Mah Saito

Trouble:Forum category can't edit and delete, when I use "&" in the category. - 31 views

group
started by Mah Saito on 11 Oct 07 no follow-up yet
  • Joel Liu
     
    Hi mahsaito and shirayuki:
    It's a bug and we will fix it later.
    If you want to use & now, you can do the following steps
    1) Go to Manage Forum page
    2) Change Categories to Tags mode, now your forum support tags, not categories.
    3) Go to the forum, make a post with "Q&A" tags
    4) Go to Manage Forum page and Change it from Tags to Categories.

    Then, you can use Q&A category.
it admin

Tags beginning with a asterisk (*) not working - 17 views

problem tags
  • Joel Liu
     
    We are improving tag search engine and it will support asterisk.
  • Joel Liu
     
    Tags such as *diigo was supported before, however, when you click *diigo, the system search diigo, not *diigo. In many cases, this solution works.

    We plan to support any characters in my bookmark tag-search, that means, even the tag is "*", it's also searchable. Several days ago, we switched to the new search engine quietly, unfortunately, it had some bugs as you experienced. Then, we switched back to the old search engine. After the bug in new search engine is fixed, we will put it up again.

    Thanks for your reporting.
Elizabeth Crispino

Tags Not Working - 84 views

bug
started by Elizabeth Crispino on 14 Oct 07 no follow-up yet
  • Joel Liu
     
    pgstreby wrote:
    > My personal tags are working, but in a group I created most still don't work. I bookmarked some sites >last night, and their tags show "no bookmarks" when clicked. An older bookmark's tag works fine. I ran >into this problem a few days ago (http://groups.diigo.com/Diigo_HQ/forum/topic/1563), and apparently it >was caused by some maintenance work.

    Group tag search problem was also fixed. Please check it.
TransTracker

Most of my highlights have disappeared--HELP! - 39 views

annotation highlights
started by TransTracker on 15 Oct 07 no follow-up yet
Daniel Gauthier

Publish to New Blogger not working - 49 views

blogthis
  • Joel Liu
     
    Hi, Dantheman
    We fixed it. Does it work for you now?
  • ...1 more comments...
  • Joel Liu
     
    Could you change your diigo password to a temp one and email it to joel【at】 diigo.com? Then we can check what happened to your account.
  • Joel Liu
     
    Operations related to config didn't involve Blog ID parameter, however, "Post Blog" action need right Blog ID.
  • Joel Liu
     
    With one blogger account , you can have several blogs. Blog ID parameter was used to identify the different blogs you may have. Your previous blog-this setting in Diigo had the right Blogger account but wrong Blog ID, so your account was valid but you fail to post blog. We found the problem and changed the Blog ID to the right one.
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