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Contents contributed and discussions participated by sandy_diigo

Kaspr 007

Adding a quick access filter isn't working? - 54 views

bug help Firefox Mozilla
  • sandy_diigo
     
    I am looking into this issue.
  • ...1 more comments...
  • sandy_diigo
     
    We have fixed your issue. Please check it again.
  • sandy_diigo
     
    @Kaspr 007 The problem can not be reproduced. Can you please send some screenshot to info@diigo.com?
  • sandy_diigo
     
    Happy to know this problem has been solved. If you have experienced any other problems,please kindly let us know.
Irene Jansen

sharing feature is not working for me - 24 views

bug
Wendy Lyon

"Message not sent" error - 11 views

bug help
started by Wendy Lyon on 21 Nov 11 no follow-up yet
Kate Pok

problem with My Library view - 25 views

bug help educator formatting
started by Kate Pok on 09 Nov 11 no follow-up yet
Lisette Casey

Group Alerts Not Being Received - 94 views

group_alerts Firefox help Mac OS X
  • sandy_diigo
     
    Can you please tell us the name of the group in question?
  • ...3 more comments...
  • sandy_diigo
     
    We have replaced diigo groups with the specific group name in the sender place.
    It may be not easy to recognize like before. Please check it again.
  • sandy_diigo
     
    @Lisette Casey
    Having checked in our database,all emails are sent successfully.
    Please make certain that the e-mail service is not filtering this e-mail from diigo to spam or junk mail. Add webmaster@diigo.com to the e-mail contact list or contact your e-mail service for more information on ensuring these emails from diigo is able to be received.
  • sandy_diigo
     
    @Lisette Casey
    Having checked in our database,all emails are sent successfully.
    Please make certain that the e-mail service is not filtering this e-mail from diigo to spam or junk mail. Add webmaster@diigo.com to the e-mail contact list or contact your e-mail service for more information on ensuring these emails from diigo is able to be received.
  • sandy_diigo
     
    I am further looking into this issue.
    @Shibela Where do you see that you have 22 group alerts?
  • sandy_diigo
     
    I am further looking into this issue.
pcguy999

Diigo development stagnant? - 104 views

  • sandy_diigo
     
    During this period,we mainly focus on developing products compatible with other platforms,such as
    diigo browser for ipad and iphone, quick note and awesome screenshot for firefox,chrome and safari,power note for android.
    Now these projects are nearly finished,we bring back our attention to the rebuild of the infrastructure of
    our website.
    What do you like our website to be? We'd like to put ourselves in your shoes and listen carefully to your
    voice.
  • sandy_diigo
     
    Thanks for all your feedback. We really appreciate it.
    @pcguy999 Uservoice forum has been abused with spam.We are quite headache about it.
    Uservoice's anti-spam policies are not very efficient.We decide to take more action.
    As user Geoffrey Milos mentioned, most SPAMMERs in this Ideas forum are not particularly creative. common features include:
    - recent joiners
    - no bookmarks
    - no highlights
    - no activity outside of ideas.
    - single vote per "idea"
    Given those features,it should be only trusty users who have published normal
    bookmarks and annotations are entitled to publish new idea in this forum.
    As for Diigo community,it exists for a long time and some users have been getting used to the community. We will consider merging diigo community with uservoice. I try my best to interact with our users. Sorry for not being available to take an active participation in the forum discussions lately. As you can imagine, I have to deal with tons of requests from over 3 million users.
    As much as we'd like to interact with our community users (we really like to whenever we have a chance),
    I only have limited time and energy.
    @Matt Fahrner
    We appreciate your positive encouragement and recognition for our hard work!
    Awesome screenshot,another chrome app developed by diigo can be used for capturing screenshot.
    As for the tag issue of diigo browser, you can sign in and then click on the action button for sharing,
    you can enter tags in the pop-up bookmark window. We do like to make improvements on user interface.
    Do you have any ideas?
Delilah Draken

Problem with delicious import - 78 views

help delicious import
started by Delilah Draken on 29 Sep 11 no follow-up yet
  • sandy_diigo
     
    @Delilah Draken Having check just now,you have only over 400 tags.
    Where do you see that your tags are over 400?
    Diigo does not support bookmarks consisting of javascript. That may account for why the total
    number becomes less after it is imported.
Joy Anhalt

not able to bookmark - 14 views

bug toolbar
started by Joy Anhalt on 10 Oct 11 no follow-up yet
  • sandy_diigo
     
    Does the problem occur on some specific page or all pages?
    Can you please have a try at the chrome or firefox extension?
ber buck

Unable to sigin with yahoo - 9 views

yahoo sigin openid 500error
started by ber buck on 27 Sep 11 no follow-up yet
  • sandy_diigo
     
    We cannot tell you your password since it is encrypted and no one even us cannot access it in the database system. We take this mechanism out of consideration for ensuring the security of users' confidential data.
    Please enter your username or email address on this webpage(http://www.diigo.com/user_mana2/forgot) and we will send a link to reset your password into your emailbox.
Jason Finley

Group Moderation - 53 views

help groups
started by Jason Finley on 15 Sep 11 no follow-up yet
  • sandy_diigo
     
    As for groups created via teacher console, if these members' accounts are created by you or have been invited to join your group by you ,then their first posts do not need to be moderated.
    If unknown members apply to join your group on the initiative,their first posts need to be moderated.
    We take this mechanism to avoid spammers to abuse our system.
    According to your feedback, we are evaluating the possibility to roll it out.
Bruce Fryer

My Library (web) won't show up. - 99 views

help
  • sandy_diigo
     
    Can you please give us some screenshot to further elaborate your problem?
    More details you provide,more quickly we can deal with it.
  • sandy_diigo
     
    Are things all well now?
    I can go to my library using the Diigo pull down menu that sits next to the URL window. It works fine for me.
    If the problem persists, please send us some screenshot. You can capture screenshot as instructed below.
    What is the operation system you use? You can press the PrtScn (print screen) key on your Windows keyboard. It copies an image of your screen onto the "clipboard," ready to paste into any programs.
My Monaro

Can not add members! - 32 views

started by My Monaro on 12 Sep 11 no follow-up yet
  • sandy_diigo
     
    Having tested just now, it works fine for me.
    Are things all well now?
    If the problem persists,can you please send more detailed information to info@diigo.com?
Paul Meldrum

"no public tags" can't see tag cloud - delicious import - 22 views

started by Paul Meldrum on 08 Sep 11 no follow-up yet
The Learning Exchange (LEX)

Importing Tags Not Working & Profile Picture Error - 31 views

bug import error profile error
Kala Parva

New bookmarks not appearing - 29 views

bug help
started by Kala Parva on 04 Sep 11 no follow-up yet
anonymous

Batch Edit Lists - 97 views

batch edit list bookmarks
started by anonymous on 02 Sep 11 no follow-up yet
  • sandy_diigo
     
    Please choose to view in advanced mode and then you can batch add bookmarks to a list.
Jerome DEMIAUX

Search in groups - 26 views

search bug
started by Jerome DEMIAUX on 31 Aug 11 no follow-up yet
Rob Webb

"has no public tags" can't see tag cloud - delicious import - 57 views

bug tag cloud delicious tags import public
started by Rob Webb on 25 Aug 11 no follow-up yet
  • sandy_diigo
     
    We have resolved your problem.Please check it again.
Leon Kehoe

Adding multiple bookmarks within a list to a section - 156 views

sections organising organise help
  • sandy_diigo
     
    After you sign in and choose to view these items in advanced view mode, there will be a drop-down list in the menu.
  • sandy_diigo
     
    There is no sublist within a list. We do not design this kind of infrastructure.
    Section is used for description part of a list. You can use tags to clarify items within the same list.
    Why do you want to add bookmarks to a section?
anonymous

Add multiple bookmarks in one API request to avoid throttling? - 51 views

API HTTP POST add
started by anonymous on 20 Aug 11 no follow-up yet
  • sandy_diigo
     
    There is not yet a way to add multiple bookmarks in one API request. You can import bookmark file to diigo
    in this case. What kind of application are you building?
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