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home "self/personal development " emotional intelligence (EQ) emotional intelligence theory (EQ - Emotional Quotient) Emotional Intelligence - EQ - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional Intelligence'.

Written by Yuhyun Park , the chair of infollutionZero Foundation. Great graphic of the digital literacies children must learn as "they spend, on average, 7 hours a day in front of screens from television and computers to mobile phones and various digital devices." He defines these skills as Digital Intelligence, or DQ: Digital Safety (behavior risks, content risks, contact risks), Digital Security (password protection, internet security, mobile security), Digital Emotional Intelligence (empathy, emotional awareness/regulation, social and emotional awareness), Digital Communication (online collaboration, online communication, digital footprint), digital literacy (computational thinking, content curation, critical thinking), digital rights (privacy, intellectual property rights, freedom of speech), digital identity (digital citizen, digital co-creator, digital entrepreneur), and Digital Use (screen time, digital health, community participation).

Copyblogger post by Demian Farnworth on how children's books help you define your business message. December 2013 "As you read: Look at the emotions. What core emotion is behind each story? Is it fear? Joy? Sadness? Anger? Look at the characters. Who is the main character? Is he or she likeable? Who are the supporting characters? Who is the enemy of the main character? Look at the conflict. What does the main character want? What obstacle is stopping the main character from getting what he wants? How does the story end? Look at the language. The short words. The short sentences. The short paragraphs. The repetition and alliteration."

article by Nick Morgan in HBR in March 2011. 5 tips/assumptions (does not recognize that visual cues could be present in online meeting) 1. Recognize that virtual meetings are suboptimal and plan accordingly. (not for solving disagreements or revving up people) 2. Plan virtual meeting in 10 minute segments (attention span limits) 3. Pause regularly for group input (do not want to keep people on mute to allow them to take care of other chores) 4. Label your emotions, and ask others to do the same ("Lacking visual cues...") 5. Don't neglect the small talk--but use video (video small talk before the meeting with 30 second/1 minute clips of what they're up to) "Virtual meetings will never replace the need for humans to exchange emotional and unconscious non-verbal information through face-to-face exchanges, but they can be made to do for all but the most important purposes."

interesting video of Harvard Medical School psychiatry professor Helen Riess speaking about empathy and its importance to our society. To have EMPATHY means to employ: E--eye contact or gaze to see each other M--Muscles that make up facial expressions P--Posture--are you with your arms folded tight against your body or slumping because you don't want to be there? A--Affect-analyzing the expressed emotions of the other person T--tone of voice. Tone of voice and facial muscles are controlled by same place in brain--allow emotions to leak out H--Hearing whole person--context Y--Your response

great article on what emotional intelligence--a broader set of skills than most people understand it to be

TEDxStanford talkl by Cliff Naas about the impact of media multitasking and social interaction and emotional intelligence.

Interesting chart on what colors evoke which emotions. It looks like our cool blue is in the trust, dependable, strength category. We may want to add some more gold accents - friendly, cheerful, confidence

interview with Grant and Sandberg about new book includes the three Ps--personalization, pervasiveness, and permanence--for making negative emotions worse in the workplace. Better to acknowledge reactions to failure or loss as normal

Video on YouTube, posted May 9, 2013. "Style and aesthetics cannot rescue failed content." "Google Maps are visualization" helping people do something. "History of visualizing data is history of science" Not an aerie-faerie "Three things to inform your design--what you have to say and communicate, reader is not you and they will come with their own bias and assumptions, and data itself and what it has to say." Can communicate a lot of information very quickly--emotional impact, react to aesthetics of piece, presenting information in visual format is fastest way for them to engage with information." "Successful infographic tells a story. "Hero is one key element of piece." "Take complicated data and convert to something simple. Hours to seconds..." "Data are measurements of something" "Revelation--show us something we haven't seen before"

In research on CoA communities, went to NYC CoA to see what they offered and ran across the most active site so far. See excerpt below for rebooting your life offered by The Transition Network, which I think is the women's group that Lisa knows. Is relevant to WLS. See book title on Reboot your life, Energize Your Career and Life by Taking a Break in excerpt below. "REBOOT YOUR LIFE - A special workshop on taking a break and making the most of it Are you feeling: Disengaged and too tired to figure out how to change that? A yearning for an adventure, or extended travel to recharge your batteries? A need for time to heal your heart and/or body? Or to get on the path to wellness? Like you need to plan for your "retired" chapter or already retired and wanting a more fulfilling life? Two of the co-authors, Rita Foley and Jaye Smith, will share important and useful insights gained from their four years of research, interviewing over 300 individuals and 50 organizations for their book, Reboot Your Life, Energize Your Career and Life by Taking a Break and from their workshops. With both discussion and fun exercises the authors will cover important topics such as : Overcoming emotional hurdles to taking time off work Turning job loss into an "unexpected sabbatical" Managing and planning for the stages of your Reboot Break Pre- retirement planning Deflecting robbers of your time What can I do next? Living a life of balance and passion Reboot Partners workshops, book and talks have been featured in the New York Times, The Wall Street Journal, The New York Post and on Martha Stewart radio, Oprah's OWN Network, and WPIX New York."

five tips by Jeremy B. Koch on storytelling effectively to engage listeners in your nonprofit

Wonderful infographic on how to market your business, posted December 6, 3013, Michael Nelson on Social Media Today, with examples of these rules.Well worth taking a look at. 1. Keep it simple 2. Be unexpected 3. Be concrete 4. Get Credible 5. Be emotional 6. Tell a story

""We do our best work when we're physically connected," says Roy Hirshland, CEO of T3 Advisors, a commercial real estate advisor. Dialing in on Skype will work in a pinch, but it's not a substitute, he says. "When you're in the same room, you can see facial expressions, you can feel energy in a room." The idea is based on Media Richness Theory, which posits that some tasks require face-to-face interaction. Skype doesn't fit the bill. "Skype is a great, free way to communicate with sound and picture, but with glitchy connections, awkward camera angles, the limitations of webcams and cheap microphones, etc.," says Dr. Matthew Lombard, a professor at Temple University and president of the International Society for Presence Research. "It's far from the same experience as talking to someone in person. Face-Time and other tablet and phone methods have the advantage of mobility, but they suffer in terms of the vividness of the experience." "Narrow-bandwidth tech like text-based chat rooms and messaging, and email, are great for specific, relatively straight-forward, 'dry' cognitive tasks but not so good for things that involve ambiguity and emotion," Lombard says. "So there are an awful lot of tasks people need to complete in business (and certainly in life generally) that don't lend themselves well to these technologies.""

The first will do anything you tell them, as long as the ones, zeros, and higher-level instructions pan out. The latter will do a variety of things depending on their needs, moods, emotions, and understanding of what is happening and acceptable and important. When the human beings start using the technology, failure becomes a problem that must be managed. As most anyone who has had their email hacked can tell you, the weakest link in any security system is usually the humans. And sometimes the humans leave the door wide open, in part because they don't understand how to close it, don't care enough about closing it, or think the IT folks are just jerks for demanding it be checked so often.

Very interesting blog post at Meetingsnet.com on how to create a viral spread of ideas/content/connections at meetings. Written by Alison Hall, August 5, 2013. Stresses that millenials, the focus of many women's organizations recruiting efforts rely on social media and technology to get through each day. They are completely connected, which has implications for how organizations need to use content generated in f2f meetings to attract engagement by people well outside the event itself. Excerpt: 12 Tips for Share-worthiness 1. Think from your audience's POV: What will they find interesting? What will help them prove the value of their industry, or their position? 2. Entertain. Infographics, photos, and (appropriate) humor have great pass-along value. 3. Feel good. What will make the world better? Emotional content spreads because it moves people. Find a way to make your content connect on a deeper level. 4. Plan your meeting with the idea that all content (with the exception of content at proprietary meetings) will be shared. 5. Loop in your presenters. Get their key insights ahead of time so you can "lock and load" content that's ready to go in real time. 6. Remember that real-time marketing only works if your audience can connect. Work diligently with your venue to ensure Wi-Fi is accessible and bandwidth is sufficient. Consider (sponsored!) charging stations to keep attendees powered up throughout the meeting. 7. Lead the way. Sharing will be (and should be) organic, but you need to be the guide. Start promoting hashtags and social channels at your event Web site and in your online registration process. On site, brand all event signage with the hashtags and channels. 8. Talk back. Hear what your audience is saying and participate in conversations. Deliver social value back to them by retweeting or sharing their content. 9. Make it easy. All content should have a one-click sharing option. Don't rely on the audience to cut and paste. Videos and phot

""students will spend three hours every Wednesday Gchatting, tweeting selfies, and commenting onDaily Intelligencer. Then, they have to somehow take all of that cr*p and turn it into a piece of 'compelling and emotional work of literature.' Ivy League degrees seem totally worth it.""

article by Mike Myatt on five Keys of Dealing with Workplace conflict, 2/22/12.

Part of a series on humanity in the digital age and how expertise has become the purview of AI in some ways.  the professional service firm has to bring trust-worthiness which is made up of credibility (words), reliability (actions), intimacy (emotions), and self orientation (motives that can be trusted).  

great article on learning agility (innovating, performing, reflecting, and risking) by J.P. Flaum and Becky Winkler, HBR, June 8, 2015