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Doris Reeves-Lipscomb

Recovering from information overload | McKinsey & Company - 0 views

  • Drucker’s solutions for fragmented executives—reserve large blocks of time on your calendar, don’t answer the phone, and return calls in short bursts once or twice a day—sound remarkably like the ones offered up by today’s time- and information-management experts.2
  • Add to these challenges a torrent of e-mail, huge volumes of other information, and an expanding variety of means—from the ever-present telephone to blogs, tweets, and social networks—through which executives can connect with their organizations and customers, and you have a recipe for exhaustion. Many senior executives literally have two overlapping workdays: the one that is formally programmed in their diaries and the one “before, after, and in-between,” when they disjointedly attempt to grab spare moments with their laptops or smart phones, multitasking in a vain effort to keep pace with the information flowing toward them.
  • First, multitasking is a terrible coping mechanism.
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  • econd, addressing information overload requires enormous self-discipline.
  • Third, since senior executives’ behavior sets the tone for the organization, they have a duty to set a better example.
  • Resetting the culture to healthier norms is a critical new responsibility for 21st-century executives.
  • What’s more, multitasking—interrupting one task with another—can sometimes be fun. Each vibration of our favorite high-tech e-mail device carries the promise of potential rewards. Checking it may provide a welcome distraction from more difficult and challenging tasks. It helps us feel, at least briefly, that we’ve accomplished something—even if only pruning our e-mail in-boxes. Unfortunately, current research indicates the opposite: multitasking unequivocally damages productivity.
  • he root of the problem is that our brain is best designed to focus on one task at a time
  • When we switch tasks, our brains must choose to do so, turn off the cognitive rules for the old task, and turn on the rules for the new one.
  • arely helps us solve the toughest problems we’re working on. More often than not, it’s procrastination in disguise.
  • the likelihood of creative thinking is higher when people focus on one activity for a significant part of the day and collaborate with just one other person.
  • survey of managers conducted by Reuters revealed that two-thirds of respondents believed that information overload had lessened job satisfaction and damaged their personal relationships. One-third even thought it had damaged their health.8
  • feeling connected provides something like a “dopamine squirt”—the neural effects follow the same pathways used by addictive drugs.9
  • some combination of focusing, filtering, and forgetting.
  • Managing it may be as simple—and difficult—as switching off the input.
  • A good filtering strategy, therefore, is critical. It starts with giving up the fiction that leaders need to be on top of everything, which has taken hold as information of all types has become more readily and continuously accessible.
  • ome leaders now explicitly refuse to respond to any e-mail on which they are only cc’d, to filter out issues that others think require no action from them. Y
  • giving our brains downtime to process new intellectual input is a critical element of learning and thinking creatively
  • Getting outside helps—recent research has found that people learn significantly better after a walk in nature compared with a walk in the city.
  • The strategies of focusing, filtering, and forgetting are also tougher to implement now because of the norms that have developed around 21st-century teamwork.
  • But there is a business responsibility to reset these norms, given how markedly information overload decreases the quality of learning and decision making. Multitasking is not heroic; it’s counterproductive. As the technological capacity for the transmission and storage of information continues to expand and quicken, the cognitive pressures on us will only increase. We are at risk of moving toward an ever less thoughtful and creative professional reality unless we stop now to redesign our working norms.
  • First, we need to acknowledge and reevaluate the mind-sets that attach us to our current patterns of behavior.
  • eaders need to become more ruthless than ever about stepping back from all but the areas that they alone must address.
  • eaders have to redesign working norms together with their teams.
Doris Reeves-Lipscomb

Impact of email on work research - 0 views

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    Research study by Gloria Mark, Stephen Voida, and Armand Cardeno, 2012 on impact of work with/without email "ABSTRACT We report on an empirical study where we cut off email usage for five workdays for 13 information workers in an organization. We employed both quantitative measures such as computer log data and ethnographic methods to compare a baseline condition (normal email usage) with our experimental manipulation (email cutoff). Our results show that without email, people multitasked less and had a longer task focus, as measured by a lower frequency of shifting between windows and a longer duration of time spent working in each computer window. Further, we directly measured stress using wearable heart rate monitors and found that stress, as measured by heart rate variability, was lower without email. Interview data were consistent with our quantitative measures, as participants reported being able to focus more on their tasks. We discuss the implications for managing email better in organizations" CONCLUSIONS Our study has shown that there are benefits to not being continually connected by email. Without email, our informants focused longer on their tasks, multitasked less, and had lower stress. It is an open question to what extent the effects we found in our study might be sustainable. How the benefits of reduced email usage might outweigh the known benefits of email in reaching larger numbers of people rapidly with information is not clear. What our study suggests is that the tradeoffs among email usage, work pace, stress, and collaboration need to be more closely explored. There will always be new "zombies" lurking with advances in information technology, and we must continue to be vigilant in assessing the human costs that are incurred when these advances are adopted in the workplace.
Doris Reeves-Lipscomb

Why Technology Is So Addictive, and How You Can Avoid Tech Burnout - 0 views

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    Blog by Adam Dachis on Lifehacker on living with technology, 8.31.10. Outlines the problem and provides answers. We're surrounded by gadgets that demand our attention, constantly fragmenting our ability to properly focus on the task at hand. Living with technology doesn't mean we have to live with an addiction, however. Here's how to beat tech burnout. Back when we were tethered to desktop computers, this wasn't such a problem. First of all, technology had yet to proliferate in society at the enormous level it has nowadays, but more importantly we didn't have little computers (read: smartphones) that we could stick in our pockets. Previously we might check out email at a few convenient intervals during the day. Now these tiny little multitaskers are requesting our attention wherever we go. We have many more opportunities to interact with information and so we run into two more dilemmas: filtering an information overload and using our technology appropriately. The Solutions So what do we do about it? Overcoming a tech addiction and avoiding burnout requires work. There aren't any magic tricks that'll pave the road to freedom, but here are some ideas to get you started. Out of Sight, Out of Mind Stop Multitasking Never Apologize Get Organized
Lisa Levinson

YouTube: Are you multitasking your life away? - 1 views

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    TEDxStanford talkl by Cliff Naas about the impact of media multitasking and social interaction and emotional intelligence.
Doris Reeves-Lipscomb

No Time to Be Nice at Work - NYTimes.com - 0 views

  • INCIVILITY also hijacks workplace focus
  • According to a survey of more than 4,500 doctors, nurses and other hospital personnel, 71 percent tied disruptive behavior, such as abusive, condescending or insulting personal conduct, to medical errors, and 27 percent tied such behavior to patient deaths.
  • incivility miss information that is right in front of them. They are no longer able to process it as well or as efficiently as they would otherwise.
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  • Technology distracts us. We’re wired to our smartphones. It’s increasingly challenging to be present and to listen. It’s tempting to fire off texts and emails during meetings; to surf the Internet while on conference calls or in classes; and, for some, to play games rather than tune in. While offering us enormous conveniences, electronic communication also leads to misunderstandings. It’s easy to misread intentions. We can take out our frustrations, hurl insults and take people down a notch from a safe distance.
  • Incivility shuts people down in other ways, too. Employees contribute less and lose their conviction,
  • To be fully attentive and improve your listening skills, remove obstacles. John Gilboy told me about a radical approach he took as an executive of a multibillion-dollar consumer products company. Desperate to stop excessive multitasking in his weekly meetings, he decided to experiment: he placed a box at the door and required all attendees to drop their smartphones in it so that everyone would be fully engaged and attentive to one another. He didn’t allow people to use their laptops either. The change was a challenge; initially employees were “like crack addicts as the box was buzzing,” he said. But the meetings became vastly more productive. Within weeks, they slashed the length of the meetings by half. He reported more presence, participation and, as the tenor of the meetings changed, fun.
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    Article by Christine Porath, June 20, 2015, NYT on rudeness and bad behavior and its impact on us. Has two lists: Boors in the Workplace, Behaviors that we admit to Also has paragraph on impact of multitasking and too much technology
Doris Reeves-Lipscomb

Single-Tasking Is the New Multitasking - The Atlantic - 0 views

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    funny video by James Hamblin, M.D. on Atlantic on how we constantly multi-task and miss being fully present
Doris Reeves-Lipscomb

8 Things That Can Make You Smarter | Next Avenue - 0 views

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    Blog by Annie Murphy Paul, June 20, 2013, PBS Next Avenue on 8 things that can make you smarter. "4. Attention You've probably heard about the "marshmallow test," a famous experiment conducted by psychologist Walter Mischel in the late 1960s. He found that children who could resist eating a marshmallow in return for the promise of two marshmallows later on did better in school and in their careers. Well, there's a new marshmallow test that we face every day: the ability to resist the urge to check email, respond to a text or see what's happening on Facebook or Twitter. We've all heard that because "digital natives" grew up multitasking they excel at it, but in fact, we now know there are information-processing bottlenecks in everybody's brain that prevent us from paying attention to two things at the same time. Focused attention is an important internal situation that we must cultivate in order to fully express our intelligence." Another excerpt: "A common example: The ready availability of technology has convinced many people that they don't need to learn facts anymore, because they can always "just Google it." In fact, research from cognitive science shows that the so-called "21st-century skills" that we're always hearing about - critical thinking, problem-solving, collaboration, creativity - can't emerge in a vacuum. They must develop in the context of a rich base of knowledge that is stored on the original hard drive, one's own brain. For tech to make us smarter, we need to know when to put it away.
Doris Reeves-Lipscomb

The Power of Focus: How to Stay Focused in the Age of Distraction | Learning Fundamentals - 1 views

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    Colorful, informative graphical mindmap by Jane Genovese at Learning FUNdamentals in Australia for high school students on how to focus in the age of distraction. The branches include taking time to reflect and review, creating rituals/habits, how to work; managing your space, taking a digital technology detox, and help for addicts. From Learning Fundamentals. Also has a presentation for use with with these learning outcomes: By the end of "The Facebook Effect" workshop students will: 1.have developed an understanding of how social network sites (e.g. Facebook) are highly addictive; 2. have developed an understanding of the many benefits of working in a focused manner in a distraction free environment; 3. have access to a range of tools to help them eliminate distractions in their work environment; 4. have a deeper understanding of how multitasking can slow down their mental processes and lead to poorer learning outcomes; and 5. be aware of strategies to enhance their focus and concentration
Doris Reeves-Lipscomb

You're Breathing All Wrong - MensJournal.com - 0 views

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    blog by Chuck Thompson, June 2009, in Men's Journal. To improve your athletic performance and to feel clearer all the time, start with the most fundamental act of life. Excerpt: "We all come into the world with the ability to take full, unencumbered breaths, but as we get older we forget how to breathe properly," says Don Campbell, a journalist turned wellness expert who champions a new movement among doctors and athletes known as "conscious breathing." A host of challenges conspire against our breathing well, Campbell says: "Poor posture, restrictive clothing, bad habits such as smoking, diets that lead to high blood pressure and racing hearts, increasingly rapid and emotionally stressful lives, lack of exercise, multitasking, polluted environments, and slouching in front of computers are just a few of the things that literally take our breath away, creating a lifestyle that's incongruent with proper breathing." Modern life causes the average person to use about a third of his natural lung capacity, while drawing about 15 breaths a minute." Breathing exercises: Relearn How To Breathe Do this exercise five times a day and you'll start thinking and performing better in no time: 1. Inhale deeply 2. Exhale with a short burst (as if blowing out a candle). This helps activate your diaphragm, which most people don't use. 3. Exhale with a long, slow finish to empty the lungs. Breathlessness comes from not expelling enough CO2. 4. Inhale, filling your lungs from the bottom to the top, instead of taking short sips. Most use a third of their lung capacity. 5. Hold for a moment to allow oxygen to saturate the cells. 6. Exhale slowly and completely. 7. Repeat steps 4 through 6 for five minutes. Read more: http://www.mensjournal.com/magazine/you-re-breathing-all-wrong-20130227#ixzz2t8BfTHcj Follow us: @mensjournal on Twitter | MensJournal on Facebook
Doris Reeves-Lipscomb

BBC - The Virtual Revolution Blog: What are we thinking? Cognition and attention in the... - 0 views

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    An article for BBC by Maggie Jackson, September 2009, about our inability to pay attention in an age driven by speed through technology "Still, I'm worried. These digital age wonders will be squandered if we can't think critically, research well, and evaluate the data-floods we now have at our fingertips - and these are precisely the skills alarmingly lacking among both digital natives and older generations. Half of college students can't judge the objectivity of a website. Workers now switch tasks every three minutes, half the time interrupting themselves. As David Nicholas points out, we spend our time online 'power-bouncing' from info-snippet to data-point. And this propensity to rely on point-and-click, first-up-on-Google answers, along with our growing unwillingness to wrestle uncomfortably with nuances or uncertainties, keeps us stuck on the surface of the 'information' age. We're too often sacrificing depth for breadth in the ways we make sense of the world. Yes, we've always had 'power bouncing' and distraction. And surfing or multitasking may have an important place in 21st-century society as strategies of learning. But going forward, we need to do much more than hopscotch across the web, split-focused and pulled this way and that by choice distractions. We cannot mistake fragmented, diffused attention as avenues of higher thought. Instead, we need to do better at cultivating - perhaps resuscitating? - deep focus, keen awareness and meta-cognitive 'executive' attention - the skills crucial to creativity and problem-solving. "
Doris Reeves-Lipscomb

Five Ways to Run Better Virtual Meetings - HBR - 0 views

  • Use video: This is perhaps the most important rule.
  • Do a “Take 5″: For the first five minutes of a virtual meeting
  • Assign different tasks:
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  • Forbid the use of the “mute” function: A
  • Penalize multitaskers:
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    Keith Ferrazzi, May 3, 2012 on running virtual meetings with "use video" as first requirement to reduce multi-tasking.
Doris Reeves-Lipscomb

'Binge Learning' is Online Education's Killer App | The Ümlaut - 0 views

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    blog by Eli Dourado on March 6, 2013 on binge learning. Excerpt: A combination of technology (DVRs) and market service providers (Netflix, Hulu, On Demand) have transformed how and when and where we watch "television." I suspect that students want the same things. Technology and market forces appear to be reshaping how and when and where we learn. Perhaps we education providers should pay attention. But the kind of bingeing that people might like to do with online courses is entirely different. Most people who sign up for an online class at Udacity or Marginal Revolution University want to take the class for its own sake, not as a requirement for some broader credential. The point is not to learn and forget-it is to indulge an interest. This seems like a more natural way to learn than traditional educational structures can offer: develop an interest and mercilessly indulge it until another interest supersedes it. It is a method that conserves the mental energy associated with willpower, leaving more of the brain's resources to focus on the material itself. Since it relies on the student actually being interested in the class, it is hard to fit into a physical schooling environment, where classes have to begin on a schedule, go slow enough for everyone to keep up, and run in parallel with other classes. Online education also saves the resources associated with context switching. Humans are notoriously bad multitaskers. Each time a high school student has to change classes, she has to quickly stifle the thoughts and questions raised in previous classes to focus on the current class. She has to expend mental resources remembering where the previous session of the current class left off. And when she returns to the class that stimulated the thoughts that had to be stifled, she may not recall them. Far better to focus on-or even to binge on-one subject until she is at a good stopping point.
Doris Reeves-Lipscomb

Accenture Newsroom: Accenture Research Finds Listening More Difficult in Today's Digita... - 0 views

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    Press release reviewing 2014 Accenture study on #listenlearnlead, good findings on benefit/drawbacks of internet connections/multitasking during conference calls, etc.
Doris Reeves-Lipscomb

The Modern Meeting: Call In, Turn Off, Tune Out - The New York Times - 0 views

  • Wainhouse Research, a consulting firm in Duxbury, Mass., estimates that a knowledge worker — one whose job focuses on handling information — in the United States spends an average of 104 minutes each month in conference ca
  • lls. Such calls have become an orgy of multitasking, serving as a backdrop for a free-for-all of household chores, personal hygiene, online shopping and last-minute income tax filing
  • Mr. Reece asks his clients to use videoconferencing. He says there are always people who will resist, telling him their Internet connection is too weak, for example. Giving them the benefit of the doubt, he asks that they put up a still photo. “Even if you only get a photo, it’s more humanizing,” he said.
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    The scoop on what happens in audio conference calls--Katie Hafner, December 4, 2015. 
Doris Reeves-Lipscomb

Choosing the Right Digital Learning Device - Education Week - 0 views

  • mix of iPads and tablets with detachable keyboards.
  • HP EliteBook Revolve 810 G3, a laptop-tablet hybrid
  • Some K-12 systems are moving away from iPads and on to Chromebooks. And many elementary schools use Kindles and tablets made by Samsung and Android rather than Apple iPads.
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  • powerful enough to run multiple applications and support software that can run more complex multimedia applications.
  • Chromebooks offered immediate access to cloud-based documents and other work; plus, all staff members and students starting in grade 4 operate within the Google ecosystem, which is more compatible with Chromebooks.
  • consuming content to creating it. They multitask more and increasingly use the Internet to research information.
  • high school students ideally need a range of proficiency in non-keyboard input devices and keyboard-input devices to teach word processing, data analysis, presentation software skills, and business-based social-media use. All those skills are essential for basic technical problem-solving and critical thinking in the digital age.
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    Has important considerations for choosing right digital devices based on purpose and nature of work to be done--Robin L. Flanigan, EdWeek, June 11, 2015.
Doris Reeves-Lipscomb

I'm Returning to Single-Tasking : zen habits - 0 views

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    Leo Babauta on single-tasking and how he is going to do a better job with it
Doris Reeves-Lipscomb

2016 Predictions in Mobile Trending by Appery.io | Digital Pivot - 0 views

  • 1. “Hybrid HTML5 development will gain enterprise momentum.”
  • 2. “Enterprise mobility will become more widely adopted. We will see more mobility and digitalization projects.”
  • 3. “A fragmented industry will continue to consolidate into fewer, better platforms.”
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  • international conference calling platforms, like UberConference, teaming up with businesses like Slack and HipChat, encouraging the collaboration while in conference with company decision makers. This will keep people connected at the same time and allow multitasking to take place more effectively in one centralized location.
  • On the go, customers are looking for speed, reliability, and control.
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    article by Jessica N. Abraham-Hogan on trends in mobile app development by Appery.io, a development platform. More mobility, speed, integration of tools, etc. 
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