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home "self/personal development " emotional intelligence (EQ) emotional intelligence theory (EQ - Emotional Quotient) Emotional Intelligence - EQ - is a relatively recent behavioural model, rising to prominence with Daniel Goleman's 1995 Book called 'Emotional Intelligence'.

article by Martin Dewhurst and Paul Willmott, September 2014 on new leadership skills required in age of new information technologies Machines force executives and senior leaders to: 1. open up their companies through crowdsourcing and social platforms within and across organizational boundaries 2. create data sets worthy of the most intelligent machines 3. "let go" in ways that run counter to a century of OD 4. executives...able to make the biggest difference through the human touch. ...questions they frame, their vigor in attaching exceptional circumstances highlighted by increasingly intelligent algorithms ... tolerating ambiguity and focusing on the "softer" side of management to engage the organization and build its capacity for self-renewal. 5. turbocharged data-analytics strategy, a new top-team mind-set, fresh talent approaches, and a concerted effort to break down information silos...transcend number crunching..."weak signals" from social media and other sources also contain powerful insights and should be part of the data-creation process. 6. ...early movers will probably gain insights of unstructured data, such as email discussions between representatives or discussion threads in social media. 7. ...dashboards don't create themselves. Senior executives must find and set the software parameters needed to determine, for instance, which data gets prioritized and which gets flagged for escalation. 8. ...odds of sinking under the weight of even quite valuable insights grow as well. Answer: democratizing it: encouraging and expecting the organization to manage itself without bringing decisions upward. ...business units and functions will be able to make more and better decisions on their own. 9. 8 will happen even as the CEO begins to morph into a "chief experimentation officer," who draws from acute observance of early signals to bolster a company's ability to experiment at scale. 10. need to "let go" will be more significant and the discomfort of s

Written by Yuhyun Park , the chair of infollutionZero Foundation. Great graphic of the digital literacies children must learn as "they spend, on average, 7 hours a day in front of screens from television and computers to mobile phones and various digital devices." He defines these skills as Digital Intelligence, or DQ: Digital Safety (behavior risks, content risks, contact risks), Digital Security (password protection, internet security, mobile security), Digital Emotional Intelligence (empathy, emotional awareness/regulation, social and emotional awareness), Digital Communication (online collaboration, online communication, digital footprint), digital literacy (computational thinking, content curation, critical thinking), digital rights (privacy, intellectual property rights, freedom of speech), digital identity (digital citizen, digital co-creator, digital entrepreneur), and Digital Use (screen time, digital health, community participation).

Tarun Khanna examines how managers must develop contextual intelligence in order for organizations and business to succeed in multiple areas of the world. Understanding and valuing local cultures, customs and habits must be taken into consideration in adapting the usual "model" of business or service delivery. He uses some good examples as case studies from the business world, not for profit arenas.

by Seth Kahan, April 12, 2013, Fast company 1. fundamental model of membership is in question ...What is membership turning into? Too early to tell. Engaged action is one candidate. This is the anticipated, intentional, collective behavior of a group. 2. Adoption of private sector business practices ...Pursuing the bottomline in tough market conditions seems like a no-brainer, but the overall impact is not necessarily what is desired for a mission driven organization, shifting priorities away from impact and member value. 3. Talent ...continuous, aggressive professional development is an organizational asset only in some associations. This is changing. It means less certainty for employees while it opens up new territory for innovation and expansion of the organization. 4. Competitive intelligence ...many associations are doing negligible work on behalf of their mission. Prices for gathering intelligence are plummeting. Often it is only the CEO who actively searches for new information and connects the dots for organizational strategy. Expect this to change 5. Disruption of members' business Savvy associations leaders are looking around the curve, putting the puzzle together for members. This means going beyond providing information and ata. Instead it means compiling, analyzing, distilling and communicating useful knowledge that impacts members' lives. ???It is not uncommon to see associations beefing up their subject matter experts these days because members need it in a disruptive economy. 6. Driving uptake in a competitive world ...each association owned a small monopoly, providing the single best resource to everyone in their field. No more. With the advent of 24/7 interconnectivity, anyone can set up shop and begin serving your members.

great article on what emotional intelligence--a broader set of skills than most people understand it to be

Measures Multiple Intelligences

Blog post January 10, 2013 on 10 Social Networks for Special Interests, including cat lovers, the Brainyard, Intelligence for the Social Enterprise from InformationWeek. Have not seen this terminology before--"vertical social network" Excerpt: "For users looking to streamline their social networking experience, vertical or specialized social networks may be the way to go. Vertical social networks are not new, but we have been seeing more and more pop up. We have also seen increased user interest in vertical social networks, as platforms such as Facebook and Twitter become social jacks of all trades. Many vertical social networks are industry-based. ..."

Blog by Annie Murphy Paul, June 20, 2013, PBS Next Avenue on 8 things that can make you smarter. "4. Attention You've probably heard about the "marshmallow test," a famous experiment conducted by psychologist Walter Mischel in the late 1960s. He found that children who could resist eating a marshmallow in return for the promise of two marshmallows later on did better in school and in their careers. Well, there's a new marshmallow test that we face every day: the ability to resist the urge to check email, respond to a text or see what's happening on Facebook or Twitter. We've all heard that because "digital natives" grew up multitasking they excel at it, but in fact, we now know there are information-processing bottlenecks in everybody's brain that prevent us from paying attention to two things at the same time. Focused attention is an important internal situation that we must cultivate in order to fully express our intelligence." Another excerpt: "A common example: The ready availability of technology has convinced many people that they don't need to learn facts anymore, because they can always "just Google it." In fact, research from cognitive science shows that the so-called "21st-century skills" that we're always hearing about - critical thinking, problem-solving, collaboration, creativity - can't emerge in a vacuum. They must develop in the context of a rich base of knowledge that is stored on the original hard drive, one's own brain. For tech to make us smarter, we need to know when to put it away.

Howard Rheingold et al has created this Google Doc that is updated regularly with resources that help you detect "crap" onlline info. The resources are categorized into subjects: identity; political; consumer/business; medical, images; urban legends, hoaxes and emails; journalism; collective intelligence and user-based detection; academia and education; events; miscellaneous; web sites; web pages; twitter; video

Scientists have discovered proof that the evolution of intelligence and larger brain sizes can be driven by cooperation and teamwork, shedding new light on the origins of what it means to be human. The study appears online in the journal Proceedings of the Royal Society B and was led by scientists at Trinity College Dublin: PhD student, Luke McNally and Assistant Professor Dr Andrew Jackson at the School of Natural Sciences in collaboration with Dr Sam Brown of the University of Edinburgh.

There really is an advantage to working together!

Blog post by Euan Semple, December 30, 2013, curated by Harold Jarche. Excerpt: "It's not about marketing, or SEO, or "going viral". It is not about internal "enterprise social" or external "social media" It is not even about the platforms or tools on which you choose to write. It is much simpler and much more powerful. It is about developing our awareness, our communication skills, and our collective intelligence. It is about thinking harder and writing better. Blogging is a means by which to rediscover your voice, to learn to share your thoughts with others, and by doing so to help us all get smarter faster. "

TEDxStanford talkl by Cliff Naas about the impact of media multitasking and social interaction and emotional intelligence.

Excellent resource page for building intelligence dashboard using RSS feeds, Yahoo Pipes, persistent searches, etc. Rheingold uses short videos (usually <10 minutes) to staircase steps for building the dashboard.

Jarche's post on connected leadership, November 14, 2013. Gives us rationale for leadership online emphasis. "Those in positions of leadership have to find ways to nurture creativity and critical thinking. The connected workplace is all about understanding networks, modelling networked learning, and strengthening networks. In networks, anyone can show leadership, not just those appointed by management." Second excerpt: "leadership will be seen for what it is - an emergent property of a network in balance and not some special property available to only the select few. This requires leadership from everyone - an aggressively intelligent and engaged workforce, learning with each other. In the connected workplace, it is a significant disadvantage to not actively participate in social learning networks. Leadership in networks does not come from above, as there is no top."

Amusing and intelligent assessment of the value of working out loud through long-post reflection.

"Innovation often comes from where you least expect it and harnessing collective intelligence, the core principle of Web 2.0 as well as Enterprise 2.0, is the very art of eliciting value from emergent systems such as the Web and our intranets. That this value is forming the bulk of the networked economy (open source software, social networks, social media sharing, etc.) is one of the signature lessons of the era of open business models and 2.0."

Dion Hinchcliffe's blogs are very interesting and he has great graphics. He also explores stats to show ROI in the networked age, or explains why they are not forthcoming. His home page is: http://blogs.zdnet.com/Hinchcliffe

Guide for organizations to plan how to convene f2f diverse groups to top into groups' shared intelligence and problem solving skills. Based on the Foundation's extensive experience with convening, they created this guide to foster more collaboration outside of their funding. The link to the guide, entitled Gather, is contained in this web page.

Popova identified the Benjamin Franklin effect in her blog (follows excerpt below in her blog post). The excerpt below reminds of why networks are helpful. "At age twenty-one, he formed a "club of mutual improvement" called the Junto. It was a grand scheme to gobble up knowledge. He invited working-class polymaths like him to have the chance to pool together their books and trade thoughts and knowledge of the world on a regular basis. They wrote and recited essays, held debates, and devised ways to acquire currency. Franklin used the Junto as a private consulting firm, a think tank, and he bounced ideas off the other members so he could write and print better pamphlets. Franklin eventually founded the first subscription library in America, writing that it would make "the common tradesman and farmers as intelligent as most gentlemen from other countries," not to mention give him access to whatever books he wanted to buy."

Interview with Carol Dweck on the role of motivation in learning, Education World