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Doris Reeves-Lipscomb

5 Keys of Dealing with Workplace Conflict - 0 views

  • 2 major causes of conflict:
  • lack of information, poor information, no information, or misinformation.
  • Emotions: Another common mistake made in workplace communications which leads to conflict is letting emotions drive decisions.
  • ...5 more annotations...
  • 1. Define Acceptable Behavior:
  • 2. Hit Conflict Head-on:
  • 3. Understanding the WIIFM Factor:
  • 4. The Importance Factor:
  • 5. View Conflict as Opportunity:
  •  
    article by Mike Myatt on five Keys of Dealing with Workplace conflict, 2/22/12.
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