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Zig Bee technology in hotels is happening right now in some hotels that has been installed. This articles talks about the new techonology that let the user have control of almost everything. In the case of hotels, it will let staff to monitor guestrooms, public areas, and any place through their devices as long as they have internet conection. This techonology can go through walls, furniture, cabinets, and human body. An interesting feature of this is that it will eliminate the future use of batteries.

In this article, Salsarita's Restaurant installed Digital Menu Board(DMB) techonology in more the third of its locations, on the purpose of generating customer's attention and sales. Being a fan of its reputation for its creative products, Salsarita's Restaurant chosen WAND Corporation as the exclusive supplier of their Digital Menu Boards(DMBS). With this advanced DMB system, Salsarita's Restaurant will be able to add new items to its digital menu by WAND Creative Servise using WAND TRM and synchronise with store, market or chain-wide immediately. The DMB system is also going to help Salsarita's Restaurant generate sales by gaining more customers' attention. it can analysis customers' purchase record and find out the most popular items and lest popular ones, then the restaurant can adjust its menu based on the analysis. Our society is stepping into its electronic age, techonology innovates day by day.One thing stands out to me ‌ this article is that to be a good manager, to generate more salse and profit, you should always keep customers experience"fresh and engaging". To approach that goal, you should always keep your techonology updated.

From what I research from the article, VLAN as a local area network itself actually is quite secure cause the fake IP address means a private one.  And it is already encrypted. But the hackers had imitate the hotel's main server. As for the technology developing, it seems like the more secure the system make, the smarter the hacker would be. 

This article introduced how hotels improve their network to enhance security. To reduce the potential for stealing by theft and hacker, the W Dallas Hotel set up virtual local area networks. Compared with relatively rundimentary hub technology and encryption for Wi-Fi, the biggest advantage of this VLANs is to inhibit attackers from using computer to imitate the hotel'smain server. I think increaing a hotel network's security is very necessary, still, people should pay more attention to this and improve the techonology to make sure the security of all aspects.

The partnership of AutoClerk, Inc., Technology At Work, and PhoneSuite is changing the approach to technology packages for hotels. This technology addresses the issues of solely-based cloud based solutions by additionally offering "premise-based property management solutions". Its application for property management and phone systems is most compelling. The software extends its use to smaller boutique hotels, B&Bs, and larger corporate hotels with its variety in package solutions. For international guests, the use of Interactive Voice Response allows for the use of their own native language, tailoring the hotel experience to the individual and group needs.

The three companies AutoClerk, Inc., Technology At Work and PhoneSuite. They provide complete techonology packages for hotels. The packages mainly include software, hardware, IP-based Private Branch Exchange phone system and network design. The package could use the same computer to run the hotel's Property Management system. It is able to offer could-based and premise-based property management solutions. The AutoClerk could interface to many standard systems, such as Internet reservations or restaurant Point-of-sale. The PhoneSuite developed a server-based hotel phone system called Voiceware. It coud run both administrative and guest room Session Initiation Protocol phones.It can be hosted "in the cloud" as a server.

This is a full-service hotel internet marketing firm. The workers in this firm are responsible for hoteliers to take full advantage of the direct online channel. Customers could connect the hotel's main distribution channel by HeBS' websites. They could provide crucial advice, recommendations and solution for the hotel or travel company. The hotel Internet marketing experts could increase Internet presence and online business while capturing new valuable online markets by using all kinds of methodology and tools. The Internet-based business models and techonologies are achieved. The marketers could be the guests' speakers and presenters. Guests could preferably gain more distributions and informations about hotel events, conferences or tourism events. The hotel internet marketing firm is able to build the better joint.

This is an article that summerizes the different techonological tools the travel industry uses to interact with its customers. These interactions with consumers are becoming more critical,. Therefore the technological advances are letting these corporations get closer and know their customers better.

The most famous restaurant reservation software -- Opentable, now has a competitor. Rezbook is the cornerstone of Urbanspoon's online reservation system, from which all the parts come together.The already spectacular iPad, with its wireless internet capability, is the main platform that a restaurant manages reservations from Urbanspoon with. While the software techonology in hotel industry developping very fast , in restaurant industry, the upgrade seems to be quite slow. Opentable covers1/3 restaurant reservation business in United States, but 15000 restaurants believed that they have no more choice. Even though OpenTable pulls the strings in online reservation,Urbanspoon, a relative light weight in online reservation, has created a system both refreshing innovative and beautifully simple. Rezbook maintains efficiency and ease of use while maintaining all the requisite features. It's a step forward. To make an analogy: Urbanspoon especially RezBook, the anchor of their reservation system, takes Apple's ethos of simplicity, functionality and style that have catapulted iPhone, iPad, and iMac to being the industry standard. Not coincidentally, Rezbook works off the iPad. This new system smells the trend of Apple products being used everywhere. The perfect combination will sure attract more attention. At the same time, Rezbook's join will sure help to improve the development of restaurant software.

There are of course numerous ways a hotel property can go green. Depending on need and budget, one can choose from a range of options and technologies. There are tons of technologies right now designed for hotels to save energy.But, since energy-efficient equipment may be costlier both in terms of installation and capital costs; the hospitality industry is acknowledging the long term benefits to be reaped in terms of reduced maintenance and energy saving, especially when energy costs are escalating. With technology constantly improving and becoming cost effective, initiatives that seemed too expensive just a short while earlier are now within reach of most hotels. Going green using techonologies can be easy for big hotels , but for smaller scale hotels, the installation and maintence costs too much. But we believe that with the fast development of technology , go green will be acceptable for every hotel.

With cloud computing such a big hit in all levels and industries, restaurants are also shifting their approach from more customer service, less techonology investment to vice versa. This article summarized the upcoming trends, features in demand and purchsing plans for POS in 2013.

Hotel operators are looking to better POS system which can positively impact the customer experience, increasing hotels innovation and investment. There are two trends of 2013 POS: more platform innovations, and overall purchasing plans. For the suppliers, they will make some forms of mobile-ready solution of POS. The new technology of cloud-based POS is also being brought to market. What is more, tablet hardware, social media will be integrated into the POS. POS Features in Demand In HT's survey, we know that most restaurants desire for more advanced POS technology. And online ordering is the number-one to be upgraded in the next year for them. They also Interest in mobile phones for ordering and payment. Cloud computing has a biggest jump, which is desired by 36.2% of restaurants. For the POS Purchasing Plans, most operators need add new functionality, features or modules to current POS software. More restaurants are investing in POS technology. A third of all restaurants are in a "testing and research" phase for POS upgrades. There are many specific Predictions and Plans in different companies, for example, integrating mobile applications into POS, more interactive options, simpler points of contacts, online ordering for mobile devices, Apps accessible from any phone at any time, personalization, recognition, rewards and outstanding, etc.

This article analyzed what POS can bring to nowadays' hospitality industry and forecast the future trend. Any technology investment should be a balancing act. All the hotels should make specific forecast and plans about their designing about their POS.

Would you pick your seat based on an app for your next plane ride? Well on KLM you can and Virgin is working on one too. Personally I use that time to relax but if I could use it to avoid an avid stamp collecting chatter box it would be worth it. There may be a small fee and possible sell of personal information to marketers but on a long haul flight sitting next to a like-minded individual might make all the difference in a good vs awkward ride. Very neat! Unfortunately, the fun and celebrations of the Christmas season are often dampened by the stressful experience of holiday air travel. ...

I feel that an app that uses information from social media may be too personal for most. However I do see an opportunity from this idea. Airlines may consider adding an option for their passengers to select if they are travelling for business or pleasure. They could assign seat depending on the purpose of the passengers trip.

To tell the truth, I will try it if it is free to choose people around you. But on the other hand, I think it is hard to implement this system.....

The author stated that "now is the time to upgrade your POS system" for many reasons: 1. This will bring you a competitive advantage, when you are more connected compared to others. Because more than 40 percent of sale has been generating through web and mobile ordering, with these ordering will not only cut the cost but also improve customers' satisfactions.  2. Because of PCI compliancy standards, the POS update is not a need but a requirements for most businesses. With the new POS system, all the information regarding customers' identification, credit card, etc. or owner's data base will be well protected to reduce a risk of data breach. Important issue is that, many manager recommended to upgrade your hardware instead of software, since many error will be continued without changing new hardware. 3. The initial cost of upgrading POS is definitely an investment, but to gain advantage over your competitors and cutting the cost in the long run are worth it. 4. Some key features to look at when considering an POS upgrade : Fit to the business, connections, and business insight.

InvoTech system has recently been put in the luxury Canouan Resort for its UHF-RFID system to manage the resort's uniforms, linens, and laundry operations. And InvoTech is one of the top provider for the RFID technology, this can increase profitability for hospitality and tourism business. It is not only reducing not only the labor cost but also increasing the tracking system for all the valuable designers linens of more than 9,000 items with automatic system without sorting or hand couting.  All new technology has been put in this automated system including touch screen, remote access, reading stations. All of this system has been installed prior to the grand opening of the resort, and until now InvoTech has helped the Canouan Resort saving its cost and protect its valuable uniforms and linens efficiently and effectively and become one of a great example in the industry.

Hotels are at risk for cyber attack. It can cause a customer to lose trust in your brand and make public relations difficult to control. There are different types of attacks that are more prominent for hotels and that includes: Phishing attacks, ransomware, POS and credit card attacks, and DDoS. In order to protect your hotel you need a CISO to monitor the system and make updates. In addition you will need infrastructure updates and secure procedures to protect against attacks.

Inthe hospitality/tourism industry it's so easy for cyber threats to come up and this year it has been increasing in the industry. Cyber hackers find it easy to target places like hotels for instance where there are overnight shifts of people inputing valuable and sensitive information in the computers the hackers have felt like they hit the jackpot knowing this so it's important for businesses to have security with their techonology.