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Contents contributed and discussions participated by olaya5

olaya5

InterContinental Hotel Riyadh Shifts to Sky Bayan Human Resources Management System to ... - 0 views

  • InterContinental Hotel Riyadh was looking for a solution that meets their Human Resources, time keeping, and payroll advanced requirements
  • The HR Department at the hotel needed a paperless online workflow working environment with employee self-service private operations based on online vacation balances that are being updated at all times with retroactive increase calculations that would be handled automatically by a professional Human Resources Management System
  • InterContinental Hotel Riyadh was looking for a software vendor that provides continuous technical support and ongoing customer-focused development for their ever-emerging software needs and requirements.
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  • Automatic alerts in Bayan have been activated at InterContinental Hotel Riyadh to help the HR Management to be more proactive and swift in carrying out HR tasks ahead of their due time.
  • Sky Software was open to all of InterContinental Hotel Riyadh's development requirements
  • a result, more than 60 major change requests were developed, tested, and released to be included in Bayan. Those special development changes included 30 major change requests that are specific to the local and regional HR regulations and legal needs of the hospitality sector.
  • Training history is now maintained by Bayan Training Management System
  • During the project's implementation period, InterContinental Hotel Riyadh was able to successfully close the first two payroll months using Bayan with high satisfaction levels
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    This article is about the InterContinental Hotel needs for a Human Resources management system that allows them to optimize the human resources department operations. A system that allows managing reports and analysis of employees information, payrolls, resume, calculations, and other. The hotel chain InterContinental looked for software vendors that provide their needs and Sky Bayan was the software they tried and ended up working with successful results.
olaya5

Process Improvements Without the Pain - 1 views

  • 11i for supply chain, financ
  • Marriott now uses Oracle E-Business Suite 11i's HR and payroll applications. The company depends on Hewitt's expertise to help run the processes and Oracle On Demand to host and manage the programs
  • 11i for supply chain, finance,
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  • new implementation of Oracle E-Business Suite
  • implementation of Oracle E-Business Suite 11i for supply chain, finance, HR, and payroll. Marriott's North American operations had a long history of
  • Marriott Hotels, Ltd., faced huge challenges in 2005 when the U.K.-based management company needed to separate its IT infrastructure from its parent company, Whitbread PLC, after hospitality company Whitbread sold its hotels business
  • the same week that Marriott's U.K. franchise completed a new implementation of Oracle E-Business Suite 11i for supply chain, finance, HR, and payroll. Marriott's North American operations had a long history of using Oracle's PeopleSoft applications, so Marriott UK and Hewitt faced
  • Ironically for Marriott, the Whitbread organization announced the hotel spin-offs in the same week that Marriott's U.K. franchise completed a new implementation of Oracle E-Business Suite 11i for supply chain, finance, HR, and payroll. Marriott's North American operations had a long history of using Oracle's PeopleSoft applications, so Marriott UK and Hewitt faced a decision: to stay with Oracle E-Business Suite or switch the U.K. operations to PeopleSoft or even another platform.
  • Ironically for Marriott, the Whitbread organization announced the hotel spin-offs in the same week that Marriott's U.K. franchise completed a new implementation of Oracle E-Business Suite 11i for supply chain, finance, HR, and payroll. Marriott's North American operations had a long history of using Oracle's PeopleSoft applications, so Marriott UK and Hewitt faced a decision: to stay with Oracle E-Business Suite or switch the U.K. operations to PeopleSoft or even another platform.
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    This articles talks about the physical plant situation that Marriott had years ago. After Marriott faced challenges in 2005 with its management company that was in need of separating its IT infrastructure from its parent company, they now use Oracle E0Business Suite 22i's HR and Payroll applications. Marriott in North America had a long history of using Oracles application, Marriott U.K and Hewitt stayed with Oracles .
olaya5

Taking a page from b-to-c :: BtoB Magazine - 0 views

  • Consumer marketers will often send emails out about abandoned shopping carts, offering discounts and upsales based on Web behavior. These emails often prompt customers to complete their orders. B2b marketers can do the same and gain similar results.
  • use failed internal search terms to dictate email offers
  • use simple browsing data to add content to regular emails related to whatever the last thing your customers were browsing for, he said
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    This is a recent article from Kelly, co-founder of Click mail Marketing, in which she suggests three tips to get started as an eMarketer. She suggests that should add a click to chat link to your email, use cookies to spur email offering and sales, and to create customer loyalty newsletter.
olaya5

Event Planning - Conferences - 5 Corporate Event Trends to Watch in 2013 - Successful M... - 1 views

  • technology
  • Automation will help event planners reduce expenses: As event budgets are subjected to greater scrutiny, strategic meeting management (SMM) technology can help event planners identify new methods to streamline event-related functions and reduce costs.
  • Event organizers will engage audiences with smartphones: Smartphones are increasingly used to conduct business and stay in touch. Gartner predicts that mobile devices will surpass PCs as the tool of choice to access the web in 2013. Forward-thinking event planners will provide attendees with all-in-one apps they can use to track activities, connect with business contacts and share their experiences via social networks. These apps will also empower organizers to engage with users before, during and after an event.
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  • Meeting planners will leverage technology to gather in-depth attendee information: Finding out what makes attendees tick is a crucial part of a successful event management strategy. Now event organizers can use technology to gather and compile information in real time, which enables them to adjust their meeting strategies on the fly and demonstrate ROI.
  • Using technology tools to gauge attendee needs, get real-time data on event effectiveness and streamline planner workloads makes sense, as does a one-stop solution that leverages the ever-present smartphone.
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    This article is about technology trends in the event industry. It talks about what event planners are doing to implement more technology in their events; it gives examples such as audience using smartphones to interact during the meeting, events, conference, etc. Now event planners use technology to collect information in real time, which helps them to adjust their event at the moment, this is a very smart strategy.
olaya5

HTNG launches secure payments framework for hospitality industry - 0 views

  • Hotel Technology Next Generation (HTNG),
  • announced the availability of the HTNG Secure Payments Framework for Hospitality
  • The Framework achieves its core objective by defining a viable, cost-effective approach to credit card security by ensuring that no hotel system would ever need to process, store, or transmit payment card data. Achieving this objective removes the most difficult and expensive aspects of PCI compliance for hotels.
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  • Due to the critical, industry-wide need to confront the escalating threat of payment card information theft, HTNG is making this Secure Payments Framework for Hospitality document available to all interested parties throughout the hospitality industry and its suppliers regardless of HTNG membership.
  • In addition, the Framework solves challenges that even the largest hotel groups have found difficult or impossible to address through tokenization or encryption approaches, including:
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    The articles talks about a hospitality security specialist that launches a new security technology for guests credit card information protection. Their goal is to have all the hotel industry applied this technology for better optimization of the service and to completely cover the risk to 100%. This technology will allow hotels to charge their customers, and the credit card information will not remain save in the system of the hotel. This will decrease risk for users and make payments much more secure.
olaya5

5 Ways To Invest In Travel And Tourism - 0 views

  • Online Travel Providers As with many industries, revenue continues to shift to the internet when it comes to providing travel and tourism services.
  • Leading online travel providers include publicly-traded players such as Orbitz, Priceline and Expedia. In particular, Priceline has been highly successful in driving traffic to its website to book flights and bid for cheap, last minute travel deals.
  • Over the past five years, it has seen sales and profits grow around 20% annually. This growth has fully shown through in its stock price, which is up around 1,000% in the past five years.
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    This article talks about five ways to invest in travel and tourism. It specifically mentions the Online Travel Providers. In many industries, including traveling industry, internet continues to generate revenue to the business. Priceline in particular has been increasing profit growth in the last five years offering lower price and online bookings, last minute travel deals and bids.
olaya5

InterContinental Hotels Group Selects Cloud-based MICROS Simphony for Next-Generation P... - 0 views

  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests .”
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests
  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests
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  • MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests.”
  • “MICROS Simphony offers significant benefits to our business. We were keen to move to a hosted solution and MICROS was able to provide the system to achieve that, while also providing us with the centralised reporting that we require to analyse sales across all of our restaurants and bars. By standardising our systems and business processes, we will be able to realise opportunities for revenue growth and improve the offerings that we deliver to our guests.”
  • MICROS Simphony, a cloud-based enterprise point-of-service solution that offers full support to multi-property hotel chains
  • Abo u t MICROS Systems, Inc.
  • About MICROS Systems, Inc.
  • Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment
  • retail operations in more than 180 countries
olaya5

Restaurant POS Software News and Trends - Business Guides & Articles - Business.com - 0 views

  • Keeping track of restaurant POS software news and trends is a good way for you to not only make the most of your existing restaurant POS system, but also to find ways to further streamline it.
  • Other trends that continue to be important within this industry are:1. Robust restaurant POS systems with plenty of options for restaurant owners to use.2. Upgradeable restaurant point of sale systems.3. Good value for the cost of the restaurant software.
  • Try: Mdtcs Blogs features information about Amigo POS software for restaurants
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  • Try: Strategic Technologies has a number of articles on its website to help you with your restaurant POS software.
  • Try: POSGuys.com offers a complete listing of restaurant POS systems and add-ons available for purchase.
olaya5

Hotel H2O selects Amadeus Property Management System - 1 views

  • Amadeus is the chosen technology partner and transaction processor for the global travel and tourism industry. The company provides distribution and technology solutions to help its customers adapt, grow and succeed in the fast changing travel industry. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travellers).
  • Implementing the Amadeus PMS is Courtesy Point Technologies, Inc., a local partner that specialises in providing IT solutions and services to the growing leisure industry.
  • operates under a transaction-based business model that offers IT solutions to virtually all players in the travel industry. The Amadeus system processed more than 670 million billable travel transactions in 2009.
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    This article talks about Hotel H2O and Amadeus, they have come together in order to operate the Amadeus Property Management System. This system was developed to manage the inventory of room and audit of a hotel, as well as customer relations, invoicing and billing. The General Manager of the Hotel H2O mentions "We have conducted an extensive survey of the various hotel property management systems available in the market and have come to the conclusion that the Amadeus Property Management System (PMS) best meets Hotel H2O's requirements. With the growing sophistication and demands of hotel guests, the Amadeus PMS will enable us to properly cater to our guests' needs and provide them with the unique experience that only Hotel H2O can offer". Amadeus is the system that global travel and tourism industry chose to partner transactions processor. The company delivers distribution and technology solutions to assist its customers in the fast changing industry.
olaya5

Going Green Saves the Green in the Hospitality Industry and Guests Like It - 2 views

  • most consumers are inclined to stay at hotels that take steps to be environmentally sustainable.
  • most consumers are inclined to stay at hotels that take steps to be environmentally sustainable.
  • He cited three categories that matter most to consumers: water, energy and waste reduction
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  • “The two the customers are most willing to do are water conservation and energy conservation. They are willing to turn off the light.”
  • Water conservation is another area where simple changes can make big differences
  • “In a mega-hotel that has 1,000 rooms, imagine if just 10 percent of the guests said ‘No, I’ll reuse my towel.’ That’s 100 rooms. The hotels are saving not only the water and energy but also the waste,” Ogbeide said.
  • “A good example right now is we have smoking rooms and non-smoking rooms in some hotels. As time goes on, hotels may have ‘green’ rooms and ‘non-green’ rooms,” he said.
  • Reading between the lines, most of the consumers, you can tell, are environmentally cautious. It’s intrinsic motivation,” Ogbeide said. “They want the future generations of children to have a good environment to live in.”
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    Hotels going green is being appreaciated by the guests
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    This article is a research study from Godwin- Charles Ogbeide about customer's perception when staying at a going green hotel. He mentions that there are three categories that guests are more likely to look for green hotel and those are: water, energy and waste reduction. He found on the study that guests are more energy and water saving, and he mentions that customers are working more on turning lights off when is not in use. He also makes reference to hotels that currently have "smoking" and "non-smoking" rooms; in the future they could have "green" and "non-green" rooms. The new trend of going green not only save money to the hotel , but also helps increasing their profit margin.
olaya5

How Smart Devices Will Change Hotel Technology - 0 views

  • ZigBee technology is just one new piece of a giant puzzle. Imagine you’re on a business trip and you have your WiFi device(s) of choice with you. You log onto your home security system and notice your garage door is open. With just one touch on your WiFi device you can close that door.
  • Smart Check-In
  • Time For Dinner
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  • What About the Future
  • Computer eye tracking isn’t new. It’s available in the military, in specialized industries, for disabled people, etc., but these systems cost millions of dollars. To have it on your laptop is just fantastic
  • Think of what this technology will mean for your industry.
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    Zig Bee technology in hotels is happening right now in some hotels that has been installed. This articles talks about the new techonology that let the user have control of almost everything. In the case of hotels, it will let staff to monitor guestrooms, public areas, and any place through their devices as long as they have internet conection. This techonology can go through walls, furniture, cabinets, and human body. An interesting feature of this is that it will eliminate the future use of batteries.
olaya5

Monscierge Launches New Hospitality Software Application Tool Monscierge | Connect - WB... - 0 views

  •  
    This article talks about new technological initiatives in the hospitality industry. Connect is the new software that will be launched in January 2013 for Androids, and is currently available for downloads on iOS platforms. The purpose of this software is to improve hotels connections to their guests. This software was created by Monscierge with the idea that hotels can keep connection with their guests through smartphones or tablet where guests can get access to all the information about the brand, hotel in a way that suits the requirements of today's tech-savvy user. Through Connect, guests can now communicate their need via chat or voice directly and quickly getting in contact with any department of service that the hotel offer such as housekeeping, restaurant, valet, spa and any other. At the moment, this software is only available at participating hotels. However, guests still have access to the recommendations and travel information in any other hotel. This efficiently allows reliable information at a real-time delivery. "Guests can add their own messages and send them to friends and family through email, Facebook, and Twitter - facilitating the guest's connection to friends and family while providing added exposure for the brand and location." (Robinson. C, 2012)
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