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Contents contributed and discussions participated by lin liu

lin liu

What The Hospitality Industry Can Teach Facility Managers - Facilities Management Facil... - 0 views

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    "have knocked $5 million in operational costs off the annual budget"
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    This article shows us some advanced facility and technology in hotels in Las Vegas. People have Many people would like pay attention to the physical plant. The author works in the facility management, he habit to check the floor, bed, energy-efficient equipment, and so on. The NFMT Vegas Conference & Expo, with best practices for all buildings in sustainability, energy efficiency, occupant safety and ADA compliance, which impresses the author a lot. The vice president of HEI Hotels and Resorts addressed "Energy Efficiency Initiatives for Hotels" as important goal. In the past three years, they have made 5 million in costs off, and also, there is a must-attend presentation on bedbugs. They won the 2012 U.S. EPA's Energy Star Sustained Excellence Award. The president discussed the impact of the ADA Final Regs on the hospitality industry. Some information about requirements, hospitality-specific concerns. The author desired to see the latest development in hospitality. He impressed the effects of key innovations and solutions for the facility management marketplace.
lin liu

Pump up Your eMarketing Muscle - 0 views

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    Recently, hotel managers are facing many challenges. There are requirements for managers are to hold-on to e-Marketing tasks and use internet to create relationship. Here are some techniques to improve the e-marketing for hotel managers. Firstly, make sure assign proper e-marketing tasks. Which tasks to assign and which to do by personally should be considered carefully. E-marketing should be paid attentions also after they are been published. And also, managers should pay more attention to the evaluation of the e-marketing, make sure e-marketing work for themselves. Secondly, it is very useful for managers to use the internet well. Such as create relationship with other managers. In addition, the hotel web should be made to satisfy the search engines. There are some good techniques, such as to make the effectiveness and pay attention to competitions. Thirdly, Comprehensive web reviews. Managers need check out the effects of web. Stop judging web by it's appearance. Fourthly, know the productivity numbers. This provides our information about competitions, market, directions, and so on. Take care the experience. Fifth, position your rates against the competitions. It is a good way to find the right position in the market and know all latest changes.
lin liu

How Technology Creates the Time to Be Creative - 1 views

  • This technology allows us to raise the income from our events (and certainly above the level of the actual cost of using that technology).
  • elping us raise awareness of Tech Fest and support our content marketing strategy. Secondly using Eventsforce and Podio helps us run our events much more efficiently.
  • He demonstrates that being smart with technology allows a small event company to manage large events and crucially frees up time to deliver more value to participants.
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  • Gallus Events use seven primary bits of software to keep on top of our events. The first four help us manage our events with minimum time and resource and the remaining three help us increase the number of people who attend our events.
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    This article is about the technology used in the technology events of Event Tech Circus. The event manager pointed out that the only way for our event to be top is to adopt, understand and use more event technology. The technology is very significant for big or small company to manage large events as well as save time, increase value. There are seven software help Gallus Events to manage these events, among them, four are used to save time and resource, and there are used to attract more people. Firstly, the Event Manager Theme, which provides multiple event visions and allows many events to be held on one site. Secondly, Eventbrite, which makes payments collected and mind boggingly easier, just several minutes. Thirdly, Podio, helps event planners allocate, monitor tasks and store information. Fourthly, Eventsforce, forces all events go forward. It is very good for managing finance. Fifthly, Dotmailer, it is a very easy and flexible e-marketing tool. It is cheap also. Sixthly, Conferize, it leverages social network and advertisements to attract more customers. Finally, Hootsuite, it is applied to control the social media content.
lin liu

The latest from HTNG - Hotels unpack the future of credit card security | Hotel Management - 0 views

  • The Framework is aimed at reducing the cost and complexity of satisfying the Payment Card Industry Data Security Standards (PCI-DSS),
  • Travel Daily News reports that the new Framework calls for tokenization to encrypt the credit card information at the point-of-swipe.
  • Bloomberg BNA reports that on Feb. 14, the Council released new guidance for merchants who accept payments on mobile devices.
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  • February also saw the release of the Council’s guidance on security and cloud computing.
  • The Council goes on to note that cloud computing remains an evolving technology, and merchants must be careful to evaluate competing cloud services and establish clear security policies and procedures.
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    This article introduces the Secure Payments Framework in Hotel Technology Next Generation (HTNG) Conference. The Framework applies mobile payment and cloud computing technology to reduce the cost and complexity of satisfying the Payment Card Industry Data Security Standards. The credit card security is a big challenge for all hotels, especially for the small hotels, lacking expertise and budget to protect customers' card information. There are many advantages of the new card framework. Firstly, the new Framework can encrypt the credit card information at the point-of-swipe. In this way, the card number can't be stolen by other systems. Secondly, it is scalable for different sizes of hotel. Thirdly, new guidance is made for accepting payments on mobile devices. Before processing payment, the merchant need encrypt cardholder, to make sure more security. What is more, new policy on cloud computing. The cloud service provider and its clients are both responsible for the security of cloud data. The policy also need merchants to evaluate competing cloud services and carefully pay procedures.
lin liu

Why Investing in Hospitality Technology is Investing in Good Business - 1 views

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    Hotel owners and managers are putting eyes on technology in the hospitality industry slow recovery period. All pundits agree this method can bring some recovery. The international hotel organizations have made many plans of improving investment in technology and staff. Progressive hospitality organizations have updated and invested in new technology and training, change the industry requirements and market. Before investment, the most important is to look at what operational efficiencies the technology can bring and how the technology will benefit the hotels. There are many technologies are good choices for investment, such as Revenue Management Systems. This technology is efficient and can help hotels track historic data, forecast future demand and so on. We also need to technology is changing all the time. So this is a big challenge of managers to make decisions for a long development. We also need to realize that the hospitality industry is changing, strategies will not always be applicable to new, unique situations. It is important for hotels to increase advantages in the competition.
lin liu

M3 Accounting Services | Island Hospitality partners with M3 Accounting to overhaul acc... - 0 views

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    The Island Hospitality Management announced that they would put M3's business intelligence and analytics software in over 80 hotels. M3 Hotel Accounting has been the leader of hotel-specific accounting software. With the company's development, M3 can be integrated with AccKnowledge, M3 Link, payroll services and document imaging. So hotel can get most of information in the shorted time. There are some advantages of M3 Accounting services, making it became the top for hotel accounting, operational reporting and analyzing. It is a new and popular accounting technology in hospitality in recent years. For example, this technology depends on web, with streamline processes, low cost, and helping decisions making. And also, some improvements have been made into M3. It is more customized, automatic, and effective. For instance, clients can seamlessly view guest satisfaction quickly. In the next three or four years, M3 will be used better in hospitality to save time and money.
lin liu

POS Software Trends 2013 | Top Stories | | Hospitality Magazine (HT) - 0 views

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    Hotel operators are looking to better POS system which can positively impact the customer experience, increasing hotels innovation and investment. There are two trends of 2013 POS: more platform innovations, and overall purchasing plans. For the suppliers, they will make some forms of mobile-ready solution of POS. The new technology of cloud-based POS is also being brought to market. What is more, tablet hardware, social media will be integrated into the POS. POS Features in Demand In HT's survey, we know that most restaurants desire for more advanced POS technology. And online ordering is the number-one to be upgraded in the next year for them. They also Interest in mobile phones for ordering and payment. Cloud computing has a biggest jump, which is desired by 36.2% of restaurants. For the POS Purchasing Plans, most operators need add new functionality, features or modules to current POS software. More restaurants are investing in POS technology. A third of all restaurants are in a "testing and research" phase for POS upgrades. There are many specific Predictions and Plans in different companies, for example, integrating mobile applications into POS, more interactive options, simpler points of contacts, online ordering for mobile devices, Apps accessible from any phone at any time, personalization, recognition, rewards and outstanding, etc.
lin liu

Hotels are failing to invest in training for Property Management Systems (PMS) | By Hil... - 0 views

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    This article is about a current study, in which about 150 mid-scale and up-scale hotels around the world answer the questionnaire. This study analyzes the relationship between PMS training and business performance, and the investment in training in PMS. Although every hotel manager knows the PMS is the key factor for hotels development, not only for getting customer data but also for decision making. The result shows that most of PMS system in hotel have not been made full used, there are many potential abilities can't be exploited. According to the study, most hotels don't have budget on PMS training. And also 32% of hotels don't provide training to all employees on the PMS. Plus, even they have training, it is very short and just in internal, no using the PMS providers. This study also shows us the hotels have a higher level of occupancy when they allocate more budgets on PMS training and have PMS suppliers training. There is also a relationship between PMS training budget and hotel revenues, the more budget on training bring a higher revenues. And the revenues are much higher than budgets. Hotels also need efficient management of PMS training, which means more revenues and full use of PMS.
lin liu

Orlando Green Meeting Hotel | Rosen Centre Hotel - 0 views

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    According to in the Florida Department of Environmental Protection's Green Lodging Program, Rosen Hotels & Resorts are the first hotels in Central Florida to achieve the Two Palm status certifies. The state provides technical assistance, with which hotels can reduce waste, conserve natural resources and improve the bottom line. Harris Rosen said they will do everyday effort to continue the green standard, to increase sales, and it is right to do this for every company. Some green practices of Rosen hotels & resorts are various, simple and effective, such as, the water conservation measures, energy efficiency measures. They provide the more chances to recycle, purchase items in bulk, recycled materials and recycle ink and toner cartridges to reduce waste. The three Rosen hotels' special measure is to introduce several other eco-friendly programs. And also, they use a programmable energy management system to control temperatures in meeting rooms, after the using of meeting rooms, the lights would be turned off. They also emphasize the green materials. The hotels and Harris Rosen play a role in conservation of the area's natural resources. He made the Expedition Headwaters, An Everglades Journey to Remember, which aims to increase awareness of the ecological connection of the Orlando metropolitan area with the Everglades ecosystem. The team also invited students from elementary and middle, taught them about watersheds, wetlands and aquatic ecosystems.
lin liu

Impact of E-commerce on the Hospitality Industry - 0 views

  • It facilitates local community access to tourism market and minimises the financial information leakage.
  • E-Commerce has brought revolutionary changes in tourism and hospitality industry.
  • Local communities get a direct share in the income while traditional cultures, social structures of the hosts get appreciated and extraordinary skills make a come back.
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  • More information leads to more influx of tourists that might result in environmental imbalance and deprivation of local livelihood, creating a long-term crisis for locals.
  • Hospitality is a booming industry all over the world today and through Internet, selling their hotels, facilities offered, picturesque backgrounds, food, comforts, cultural attractions, social functions, religious peculiarities are showcased without much expense or difficulty.
  • ation details, with other much needed competitive and quality information. Through Hospitality industry, it develops economies, improves trade competitiveness, expands scope and arena, and facilitates people to have direct access to the marketing destinations.
  • It monitors, evaluates, creates faster transactions, empowers the participating communities, makes information interchangeable through organised and flexible web services.
  • Yes, there are many. It gives unnecessary and complete personal information of the tourist, which might not be appreciated in an underdeveloped part of the world.
  • Hospitality industry has to be thoroughly aware of its own labour market and its problems.
  • Economic, social and technological factors have created a highly competitive business environment in which customers are becoming more powerful, Turban and King (2003, p.25). The highly professional search machines make this possible for them.
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    With the development of society, economy as well as technology, customers are becoming more powerful, they have higher expectations, less tolerance, more demanding. In this situation, high quality and professional E-Commerce is needed in more fields. E-commerce solutions are varied, which provide the buyers, sellers, providers more opportunities to run business activities efficient. Revolutionary changes have occurred in tourism and hospitality industry by E-Commerce. In recently years, more agents and organization make the applying of E-Commerce as one important choice to be outstanding. It owns many valuable advantages. It facilitates agent access to market and minimizes the financial information leakage. It provides any agents chances to connect market all over the world. When travelers arrival the destinations, they need huge information, service, facilities, market cash and so on, which all can be obtained by internet. And also, for Hospitality industry, it develops economies, improves trade competitiveness, expands scope and arena, and facilitates people to have direct access to the marketing destinations. What is more, it monitors, evaluates, creates faster transactions by the flexible web services. Thus all the process can be created, facilitated, and monitored by E-Commerce. Absolutely, there are also many disadvantages in E-Commerce. Some information in it may be incorrect or unnecessary. People give important information via internet, so the security problems can't be avoided at any time. If over population come to the destinations, customers may not satisfy the service or the local nature may be damaged. Hospitality industry has to be thoroughly aware of its problems.
lin liu

Quadriga's Personal Media Network™ technology wins best new technology award ... - 0 views

  • nsed subscriptions or hotel services via a single application and WiFi connection.
  • The PMN application is a complete network solution that integrates hotel services with the guest's entertainment and content sources. Once paired with the in-room television, the guest's mobile device can be used to access and complete transactions for hotel services like room service, meetings and events, concierge services, spa services, travel updates and transportation services.
  • 13 November 2012 Quadriga’s Personal Media Network™ technology wins best new technology award at Equip Paris show
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  • Personal Media Network™ (PMN™) is a new technology that is revolutionising the in-room entertainment environment.
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    " Quadriga's new Personal Media Network™ has been awarded the prestigious Equip'Innov Award for the most innovative product in the technology category at this year's Equip' Hotel Industry Conference and Exhibition in Paris."
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    This article shows us Quadriga's new Personal Media Network, which is one of the most innovative products at this year's Equip' Hotel Industry Conference and Exhibition in Paris. PMN™ is a new technology in in-room entertainment environment. This new technology will help the hotel in developing a 360-degree relationship with guests, before, during and after their stay. PMN integrates various forms of and the various forms of content into a single application to create a unified network of services. PMN bases on flexible building blocks, providing a new platform for hotel. With PMN, guests can access and shift content subscriptions from their own mobile device to in-room television for play. Everything from videos, movies, etc. can be get anywhere via hotel Wi-Fi on any device at any time. There are also PMN, FTG can be used in WIFI area. It makes hotels has more opportunities to increase revenue from meetings and event communication. This new technology creates differentiation in marketplace, and meets guests' demanding of WIFI and devices. Quadriga is the single partner to the global hospitality industry, integrating TV and Mobile communications platforms, Internet, Network. The company aims to create the latest technologies and meet every customer needs and guest expectations.
lin liu

Cenium Inc. - Hospitality ERP - Hotel Software Solutions - 1 views

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    This article is about Cenium for hotel management. Cenium has many excellent characters, which benefit hotel management a lot. Cenium provides a cohesive PMS, aims to form a software management information suite for chains and individual hotels. firstly, this software make it very easy to trace. Cenium combines with Microsoft Dynamics NAV, letting the whole industry has a one stop solution.This is a good way for Cenium to form a total information suite for all business. Information can be transferred from one module to the next and allows simultaneous access in a visual work environment. Secondly, Cenium can complete overview and real data in real time. It is a very big challenge for all hotels to keep fresh informations. Cenium is designed to make sure fresh, relevant and up to the second information. Thus, managers can monitor their property very easily. And also, Cenium helps tp eliminate interface issues, so we can get the integrated system. What is more, customers can invest low in training of this technology. We can learn it quickly, and all customers get one unified user interface. The information suite, the updated information system, the integrated system, the low cost and the easily operation, which attract more hotels apply this new technology. Thie combination of Cenium and Microsoft Dynamics NAV, making hotels improve efficiency and to be more competitive.
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