MVI Launches Industry-first Mobile Device Management Solution for Hospitality :: Hotel ... - 2 views
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“Our aim was to take full advantage of today’s travelers’ increasing affinity with mobile devices, so implementing a device management system to cater to our specific requirements was of paramount importance,” said Sylvia Chung, General Manager of the L’Hotel élan. “With MVI’s MDM Solution we can ensure the security and manageability of the devices as well as guests’ privacy while using them without compromising flexibility and usability.”
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MVI has launched an industry-first Mobile Device Management (MDM) solution that provides effective management of smart mobile devices to support interactive, live and on-demand video services in hotels.
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This article introduces the hospitality industry's first Mobile Management device solution. MVI, an Asia-focused hotel technology provider, partnered with IBM to develop the new enterprise class MDM solution. The MDM solution provides effective management of smart mobile devices to support interactive, live and on-demand video services in hotels. The usage of this new device was recently incorporated at the L'Hotel`elan in Hong Kong. An iPad is provided for guest use in all the hotel's rooms, and it serves as an entertainment device, offering eGuest services such as TV channels and interactive guest services including in-room dining. The MDM solution is fully integrated with hotel PMS and POS systems, which allows the device to become a part of a hotel's overall management ecosystem. This device not only provides the features of an entertainment device for guests, but it also offers hotels unique management features. A few of the features include customized workflow to streamline the installation of hotels' managed apps on mobile device, comprehensive push-based notification management, availability for all Apple mobile devices, and effective protection of guests' own data and personal information for apps that required login. I recently went on a site visit at Turnberry Isles Resort with one of my classes. While on the tour, the lady conducting the tour mentioned that with the rate technology is advancing in the near future many of the hotel procedures will be completed via Ipad (such as checking in and out of the hotel). After reading this article, it seems as if the near future has already arrived!!!
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I really liked this article. Personally, I do not have a good experience dealing with people at the front desk. Many people do not want to deal with employees and would find this method a lot easier and stress free. Now you can check in and out from both your TV in your room and also the iPad device. Great article Nicole!