Group items tagged

The city council of Orlando, Fla., on Monday approved a partial ban on straws and bags, and last month, Cuyahoga County, Ohio, banned plastic bags starting from next year.

In March, lawmakers in New York agreed on a statewide ban on most types of single-use plastic bags from retail sales, making it the second state to do so after California, which has been at the national forefront of legislative action to ban plastics clogging shorelines.

In 2016, the world generated 242 million tons of plastic waste, according to the World Bank. North America, which it defines as Bermuda, Canada and the United States, is the third largest producer of plastic waste, totaling more than 35 million tons.

The California bill says that from the start of 2023, lodging establishments with more than 50 rooms would be prohibited from providing a small plastic bottle containing a personal care product in a bathroom or sleeping room. Establishments with 50 rooms or fewer would have until Jan. 1, 2024.

The California Hotel & Lodging Association had pushed for an extension of the deadline to make it easier for hotels to comply.

He estimated it could cost about $70 for each of the 500,000 hotel rooms in California to be transformed to accommodate multi-use dispensers.

Generally, hotels and hospitality organizations assume guests will nick toiletries. But if they don’t disappear from rooms, bottles left behind are often repurposed.

Some donate extras to homeless shelters or other organizations helping people in need.

“In one month alone, this can amount to over 380 pounds of toiletries diverted from the landfill and sent to those in need,” the hotel says.

InterContinental Hotels Group said last year that it would remove plastic straws from more than 5,400 hotels in nearly 100 countries by the end of 2019 and introduce bulk bathroom amenities at some of its brands.

Some hotels work with Clean the World, an organization in Orlando, Fla., that recycles soaps and leftover plastic bottles collected through its partnerships with 8,000 establishments.

Like grocery bags and straws, the miniature bottles of toiletries and cosmetics that many guests swipe from hotels are in the sights of legislators and hotel establishments who are trying to reduce the environmental impact of plastic waste.

‘Bag2Go

You rent the bag, it comes to you, you pack it and then the bag goes to the airport

recognised by automated airport and airline baggage systems

end-to-end baggage process

mobile technology

20% more

development stages

need to find ways to get revenue back

The Super Bowl offered free bike valet parking services through a partnership with Entergy, Bike Easy and the Downtown Development District. Additionally, these groups offered a bike share pilot program during Super Bowl week, with bike checkouts at several downtown locations.

As of January 11, NFL fans had pledged CO2 reductions totaling more than 21 million pounds of avoided greenhouse gasses

In other efforts to “green” the surrounding community, the New Orleans Host Committee teamed up with Hike for KaTreena on an urban forestry initiative to plant or give away 7,000 trees, exceeding the previous Super Bowl record set in Dallas by 2,000 trees.

The San Francisco 49ers

announced in late January that they have partnered with the Santa Clara Stadium Authority and NRG Energy to help the team’s new facility become the first professional football stadium to open with LEED certification

and the first zero-energy sports venue in California,

The elevators were designed to be fast. By combining group dispatching with directed elevator shafts and proper speed settings, it’s easy to get employees where they need to be without delay.

The employee elevators at Revel move with efficiency and on multiple tracks, so employees aren’t stuck wasting time traveling from location to location.

wardrobe process and conveyor systems

The system features 11 individual stations. Upon an employee’s arrival, they visit their assigned station and punch in a personal code on the keypad. Their uniform is automatically conveyed to the door, which opens to allow retrieval.

there are no lockers. They simply put their street clothes into the bag, return to the wardrobe conveyor systems, punch in their code and hang the bag back on their assigned hook on the rack, with items securely locked inside

Employees can check email and message people from touchdown stations. These stations enable employees to stay in touch with the outside world while at work and when it’s appropriate

communicating through cell phones—sometimes provided by employers—supervisors have quick and easy ways to relate situations to all needed members of staff

Systems that track the other qualities that make each human unique are in development as well.

here are some systems being explored that can allegedly sniff someone, and also systems that can recognize the pattern of blood veins on a human being which are apparently unique to the individual,

new thing is contact-less Smartcards and RFID (Radio Frequency Identification) cards that need just be waved to allow room access.

Kimpton's 190-room Nine Zero Hotel in Boston was the first hotel to install a biometric iris scanner back in 2004

we navigate hotels is set to change in the blink of an eye. Or the swipe of a cellphone. Or the print of a finger. With futuristic systems like scent and iris scanners and digital facial-recognition, hotel security is being taken to the next level. #plain_module { width: 590px; height:170px; border: none; float:left; margin:0px; font-size:12px;} #plain_module img {border:none; width: 13px; height:14; border: 0px; margin:0px; } #plain_module .mini_main { margin: 0px; padding:0px; width:585px; height:220px; repeat scroll 0 0} #plain_module .mini_item_header {padding:10px 0px; margin: 0px 0px; font-size:16px; color: #555555; border-bottom:1px dotted #CCCCCC;} #plain_module .mini_item {padding:5px 0px; margin: 0px 0px;} #plain_module a { color: #49A3CA; text-decoration:none; } #plain_module a:hover { color: #F98419; text-decoration:underline;} span.gray {color:#949494;} .mini_main li{list-style-type: none;background-image: url(http://www.aolcdn.com/travel/bullet);background-repeat: no-repeat;background-position: 0 1px;padding-left: 10px;}

They have purchased the loyalty of travel agents to their own distribution systems, providing incentive for them to ignore technology-driven, efficient solutions and making it virtually impossible for agents to use alternative distribution sources.

-- Sabre and Travelport -- continues to insist that airlines use the outdated GDS distribution paradigm and pay exorbitant fees to do so, which drives up the cost of travel for a

Online and traditional travel agencies account for some 60% of airline ticket sales, meaning that the GDSs control the distribution of a significant share of airline services and product

heir plan is to have the DOT force airlines to give them, free of charge, the ability to sell optional services such as checked bags, seat upgrades or club access. Their argument? They need to sell these services so consumers are not surprised by additional costs when they travel.

The GDS industry is lobbying the Department of Transportation (DOT) to protect its market dominance.

That is more than three times the cost of booking a ticket through an airline website or through promising new distribution technologies that can connect agents directly to airline reservations systems or indirectly through a GDS.

all consumers -- like to have choices.

evolutionary efforts are being opposed by a GDS duopoly

GDS technology has not yet evolved to enable the kind of customer-focused and customized shopping that other industries have embraced.

Airlines support consumer choice and full transparency,

"I think that you will begin to see more hotels going to RFID and smartphone entry before using biosystem recognition," says Wolfe. "These systems are expensive, and there are many consumers who just don't want this information stored somewhere -- for a variety of reasons."

Systems that track the other qualities that make each human unique are in development as well.

Yet more card-free security systems are on the way.

Many industry watchers are keeping an eye on Houston's largest hotel, the vast 1,200-room Hilton Americas–Houston. The hotel has a facial recognition system that can identify and track guests, employees, and even suitcases. With 700 employees and an annual $16 million payroll, the system offers benefits such as employee time-theft monitoring and prevention for the hotel. But travelers aren't that concerned about employees taking an extra cigarette break. What it means for you is that the system includes alerts if unwanted people are on the property and a response time of mere seconds if there's an incident. Customer service is heightened as well: Returning guests will be recognized and greeted by name. And with 1,200 rooms worth of luggage in transit, the system makes it a lot easier to find lost or misdirected bags.

not everyone wants to be on-camera, all the time. With concerns about "snooping" and a Truman Show-like lack of privacy, might guests feel that systems such as this are too intrusive in our hotels? "

Technology is opening new doors to hotel safety, and the way we navigate hotels is set to change in the blink of an eye. Or the swipe of a cellphone. Or the print of a finger. With futuristic systems like scent and iris scanners and digital facial-recognition, hotel security is being taken to the next level. #plain_module { width: 590px; height:170px; border: none; float:left; margin:0px; font-size:12px;} #plain_module img {border:none; width: 13px; height:14; border: 0px; margin:0px; } #plain_module .mini_main { margin: 0px; padding:0px; width:585px; height:220px; repeat scroll 0 0} #plain_module .mini_item_header {padding:10px 0px; margin: 0px 0px; font-size:16px; color: #555555; border-bottom:1px dotted #CCCCCC;} #plain_module .mini_item {padding:5px 0px; margin: 0px 0px;} #plain_module a { color: #49A3CA; text-decoration:none; } #plain_module a:hover { color: #F98419; text-decoration:underline;} span.gray {color:#949494;} .mini_main li{list-style-type: none;background-image: url(http://www.aolcdn.com/travel/bullet);background-repeat: no-repeat;background-position: 0 1px;padding-left: 10px;} Those plastic key cards that once seemed so innovative will soon go the way of the actual key. The new thing is contact-less Smartcards and RFID (Radio Frequency Identification) cards that need just be waved to allow room access. Much like the cruise world's one card system, these cards may soon make hotel stays easier by allowing guests to pay for services, as well as to check-in and check-out, through a single device. Travelers may even be able to save preferences on the cards, from pillow type to floor choice. RFID cards are already in use at New York's Plaza Hotel, and Starwood Hotels are considering introducing them into their hip Aloft and Element properties. But travelers worried they will constantly have to traipse back to reception every time they lose their card need not despair. Security systems in some hotels do away with cards altogether. "In addition to Radio Frequency Identification, there are also systems that use a smartphone, such as an iPhone," says Frank Wolfe, CEO of Hospitality Financial and Technology Professionals. "When a guest checks into a hotel and provides their phone number, they get an encrypted sound code via text message." You can then play back the code to unlock your room door.

Systems that track the other qualities that make each human unique are in development as well. Movement-activated video-capture systems were showcased in New Zealand in September 2010. Researchers are at work on devices capable of recognizing an individual's gait or walk and even their DNA. Frank Wolfe says, "If you want to go 'way out there', there are some systems being explored that can allegedly sniff someone, and also systems that can recognize the pattern of blood veins on a human being which are apparently unique to the individual," says Wolfe. Quite common in Japan, vascular-recognition systems such as this are still "several years off," according to Wolfe. "I think that you will begin to see more hotels going to RFID and smartphone entry before using biosystem recognition," says Wolfe. "These systems are expensive, and there are many consumers who just don't want this information stored somewhere -- for a variety of reasons."

Southwest announced on Aug. 5 that it will provide full content in the Amadeus and Travelport systems beginning in mid-2020.

Travel advisors booking Southwest through Amadeus and Travelport will be able to change, cancel or modify reservations directly through the systems. Agents who currently book Southwest through Sabre must call the airline for any ticket modification that is not a cancellation.

For Southwest, broader entry in the traditional agent channel will serve as a third prong in the airline's distribution offering for business and leisure agency partners, joining its direct channel and the SWAbiz booking tool.

The company projects that it will earn between $10 million and $20 million in additional revenue in the second half of 2020 as a result of the move.

"It's an intelligent compromise on Southwest's part, because to compete with other airlines in the corporate market they have to sell their tickets through the channels that corporate customers want to use,"

Last month, Southwest joined NDC Exchange, an airline product marketplace operated by ATPCO and SITA that facilitates direct-connect capabilities between airlines and agencies using NDC protocols. While NDC is especially useful in enabling airlines to sell ancillary products such as fare bundles and checked bags through the agent channel, Offutt said it's also important as a way to attract ordinary ticket sales through alternative booking paths. 

"I think Southwest realized that as NDC moved from aspirational toward practice, they had to go down that path or be left behind,"

while the increased functionality will make sales-tracking more efficient for agencies, it will also provide greater visibility of Southwest purchases to competing airlines, thereby making it easier for those carriers to monitor whether agencies with which they have corporate contracts are meeting market-share goals.

Southwest's broader entry into the GDSs will result in the legacy carriers boosting the incentives they offer corporate and leisure agencies.

Besides the Yobot, Yotel features automated check-ins and check-outs (similar to airport kiosks), adjustable smart beds from Serta, and a “Technowall” with a flat-screen TV and streaming audio.

Hotels have gone mobile, giving you the ability to check-in and request services via a smartphone app. The James hotels in Chicago and New York have gone a step further by outfitting their properties with iBeacon sensors. With the app, James Pocket Assistant, installed, guests automatically receive notifications once they step onto the property, which could be anything from hotel information to special discounts. The app functions as a virtual concierge, too, allowing you to communicate with staff or find nearby attractions.

If there’s one country that isn’t afraid of robot domination, it’s Japan. Huis Ten Bosch, a European-styled theme park, is planning a hotel that’s not only high-tech, but staffed by robots. The Henn-na Hotel (translation: Strange Hotel) will feature human-like robot receptionists that converse in natural language; robots even handle bellhop and custodial duties. There will be human employees, but the company’s president told CNN that he hopes robots will eventually operate 90 percent of the property.

Early Bird offer?Bonuses.

You could always give away bonuses that make sense to your audience. Promise some great freebies and swag bag offers

to early bird attendees and make them feel valued

Follow up this email with a count down to push more registrations, something like “1 week left to save!” would do just fine.

You just need a title of the event, a short description, date, location, a schedule that’s easily read, some images, and that’s about it.

The other great thing about the poster-type emails is that the image used, or a screenshot of the email’s content is social media friendly and can be easily used in social media posts.

Video content is one of the most engaging tools to leverage,

add a link for contacts to watch the video on another host

bolder and go for straight-up embedded video content.

You can generate and embed a count down timer easily if you can find some tools on Google, of course, free tools are tough to align with your branding, so if that’s important to you, you can always pay for a decent tool to generate an embeddable count down timer for you.

think holistically about the value of all your events combine, package it up, and push it out.

Consistent Color Schem

Geo-targeted emails get a 26% increase in open rates.

hank your attendees for attending, and really push the value of the post-event data to them.

Menu options, travel directions, appointment updates, facial recognition software and contact information are just the beginning of the very real ways that event planners will soon be able to use wearable tech.

Event technology trends aside, the number one thing for any event professional to remember, is to let your tools work for you, rather than the other way around. The purpose of implementing advanced technology is to make your life, and the life of those whom you plan events for, as easy as possible.

5G will also make it more feasible to incorporate the cutting-edge into event experiences.

Projection mapping is the act of creating an augmented reality experience with the help of projectors.

this visual technology proves to be an efficient and cost effective way to create optical illusions in nearly every location.

event technology adoption can increase attendance by 20%, increase productivity by 27%, and decrease costs by as much as 30%.

branded apps provide limitless opportunities to interact with consumers right on their own phones

Apps can be customized to appear as if they were created specifically for events or stays, while offering functionality that serves to enhance and personalize the attendee experience.

Planners can utilize branded multi-use apps to connect with attendees and engage them on a variety of levels before, during, and after the occasion.

Event spaces can create customized apps to enhance experiences and share things like helpful facts, historical tidbits, and even the personalities of their unique employees,

Because they’re often cloud-based, these programs also provide accurate, customizable, and collaborative project planning that’s accessible by all managing parties

With event diagramming software, both event planners and venues are able to map everything out visually

provides helpful tools like drag-and-drop diagramming, 3D walkthroughs, and seating software on a single platform.

Hotels especially can use apps in this way, allowing guests to control their rooms from their phones and even communicate with chatbots to find nearby attractions.

Projection mapping5GBranded multi-use appsEvent diagramming

It also opens up new possibilities for app developers to push the boundaries of current event tech trends

Knowing event technology trends—and adopting the most valuable ones—gives planners and venues the competitive advantage

Studies show that using event technology can increase attendance by 20 percent and increase productivity by 27 percent. 

Each match automates personalized actions, such as printing a badge with the attendees name, sending an email with a scannable lunch voucher, and finalizing a swag bag for their ticket-tier (no sense creating swag bags for no-shows).

The technology speeds event check-ins, improves security, and helps businesses at tradeshows collect more valuable leads by tracking attendee visits to booths.

can also use facial recognition to watch for crowd flow bottlenecks and collect session attendance data so you know what worked—and what didn’t.

The ability to support advanced tech like facial recognition makes venues more attractive to corporate planners. The technology also allows automation at certain access points, which means lower manpower requirements and lower costs. 

Properly integrated apps add value to events, providing attendees with more opportunities for networking, interaction, and engagement with peers, speakers, and exhibitors.

Offering tech to support projection mapping provides bang for the buck. There’s no need to physically construct or deconstruct any part of your exhibit hall to add this fun, popular technology to your toolbox and draw more events. 

This visual technology is an efficient, cost-effective way to create optical illusions on anything—from cars to landmarks to stages.

With tradeshow or conference maps, speaker bios, and schedules in the event app, there’s no need for bulky information packets. Push notifications in the apps help keep attendees informed and on schedule. Planners can also use apps to personalize the event agenda through live polling and attract event sponsors with the option of targeted attendee surveys.  

Event spaces can create customized apps to share helpful info like maps, historical tidbits, and even the personalities of their unique employees

Easy-to-use 3D event diagramming software provides accurate, customizable, collaborative project planning regardless of venue design or size.

Give clients peace of mind and leave nothing to chance on the big dayUpload a floor plan to work with, so you know the diagram is to scaleTake clients and stakeholders on 3D ‘fly throughs’ to clarify your visionPlan seating charts and manage attendees’ meal choices or other preferencesHelp staff easily identify and accommodate VIPs and guests with special requests

Sales reps can collaborate with planners in real time, share variations on the event proposal, and visually portray upsells.

Attendees can use this tech to follow slide presentations, participate with quizzes and polls, take notes, and engage in text-based Q&A. They can also view graphs, tables, videos, and other content; and follow website and social media links. 

Any speaker can keep an audience attentive and engaged with this technology, leading to good reviews and a successful event.

Supporting second screen tech for presentations is much less expensive than making physical upgrades that aren’t in the budget. 

This data underscores the importance of social media sentiment analysis in monitoring your brand and messaging, keeping an eye on competitors, and making improvements to services during and after events.

Tracking attendee activity on social media during an event provides actionable data to help you make adjustments in real-time

Replenishing food and beveragesEasing show floor bottlenecksDriving session attendanceAddressing technology issues (mobile apps, Wi-Fi, or audio/visual)

Venues can social media sentiment to promote popular services and learn where there’s room for improvement:

Wristbands and smart badges using near-field communication (NFC) chips keep disruptions and lines to a minimum, thereby increasing attendee productivity and engagement.

Access different event areasExchange information with peersReceive exhibitor marketing materialMake cashless purchases

Wearable tech helps you speed-up check-in, control access, and monitor attendee behavior with less staffing. It also improves ROI for exhibitors, who can drive attendees wearing the tech to visit a booth of interest based on an individual’s profile.

On-site staff can use real-time data to learn when they need to offer overflow rooms or investigate security breaches, such as non-VIP guests in restricted areas. 

Indoor wayfinding helps attendees navigate exhibit halls with ease,

gather useful attendee behavioral data, send leads to sales team members in real-time, and build attendee profiles to send targeted messaging

You can also incorporate proximity advertising options as a value-add for exhibitors and sponsor

Post-event, you can utilize IPS data to see where attendees spent their time visiting booths and attending presentations.

Adding hotel bars, restaurants, spas, gift shops, and other amenities to the location map can help drive additional revenue during events while improving the attendee experience

store attendee admission information on their person, helping to detect fraud and streamline access

Attendees can review their travels throughout a tradeshow and see who they interacted with, while exhibitors are notified in real-time when sought-after prospects come into their booth.

Planners can generate pop-up directions for attendees based on their location at an event instead of investing in producing/shipping/replacing physical signage

validates your event and highlights improvement opportunities by tracking session popularity, length of attendee visits to exhibitor booths, and strong tradeshow traffic.  

RFID and beacon technology helps security and general event staff do their job better in real-time, which is essential for building trust and streamlining crowded events

event planners are turning to venue sourcing platforms to connect with the perfect site for their particular event.

discover detailed venue layouts, capacity ranges, and on-site services

Venue platforms offer exceptional ROI and generate more leads through improved discoverability.

Convey elements that make your venue uniqueShowcase your event spaces visually with accurate floor plans, 3D diagrams, quality photos, and videosLeverage the success of past events with testimonials and social media accolades

artificial intelligence (AI) tech is using badge scans, social media info, and other behavioral data to match attendees with people they should meet or seminars they may want to attend. 

Instead of taking-up significant time pre-event and on-site manually recommending seminars, exhibitors, and sponsors to attendees, AI can do it for you—even in real-time—based on their profiles and preferences captured during registration. 

it requires transparency and advance notice about how you may use data submitted by attendees. 

Attendees entering the geofenced area triggers predetermined actions, such as event check-in, push notifications, or advertising related to the event. 

Planners can sell geofencing to exhibitors and sponsors to reach attendees at events, or even promote their event on attendee devices at a competing event under a separate geofence. You can also provide attendees with a better experience via seamless registration and check-in, along with automatic app downloads as soon as they walk on-site.

provides analytics, both post-event and in real-time to help you better understand things like the duration of an attendee’s time at an event and overall peak attendance. 

Hotels can serve ads promoting their brand, facility, and services to attendees at events

once a prospect visits an event website, ads for that event will appear on any subsequent websites the prospect visits, in the form of website banner ads, search engine results, and pop-up or push ads on mobile apps. 

Event marketing teams should develop relevant and creative ads with clearly visible event dates to convince prospects who have visited an event website, but haven’t yet registered

venues can use it to generate return visits from event planners

retarget attendees during events with offers for in-house services like food and beverage, spa, and discounts on extending their stay.

Gameplay creates an immersive attendee experience, while generating leads and booth visits for exhibitors via quizzes, scavenger hunts, and trivia on mobile apps.

Gameplay fosters a sense of common purpose; creates an environment of collaboration and trust; facilitates easier communication; and boosts attendee confidence. You can also gather information about attendee engagement and interests via game choices.

Promoting the use of gameplay on-site showcases a venue to organizations looking for facilities supporting team building exercises as well as immersive attendee experiences.

Event technology is a term used to describe all of the digital tools and software used in the events industry. Everything from check in & registration, to diagramming, to social media tools, and more can be considered event technology.

Without a tool like this, it would require constantly manually inputting and changing spreadsheets which have no contact with the outside world.

If you are not utilizing the smart phone every attendee has in their pocket at your event, you are missing out on a great opportunity and even neglecting attendee expectations.

They want to see their unique schedule, read event descriptions, find session locations on a map, and engage with other attendees.

The law required that all checked bags be screened, cockpit doors be reinforced, and more federal air marshals be put on flights.

Things that clearly could be wielded as weapons, like the box-cutters used by the 9/11 hijackers, were banned. After “shoe bomber” Richard Reid’s attempt to take down a flight from Paris to Miami in late 2001, footwear started coming off at security checkpoints.

Clear, which recently went public, plans to use PreCheck enrollment to boost membership in its own identity-verification product by bundling the two offerings

The long lines created by post-attack measures gave rise to the PreCheck and Global Entry “trusted-traveler programs” in which people who pay a fee and provide certain information about themselves pass through checkpoints without removing shoes and jackets or taking laptops out of their bag.

, PreCheck asks people about basic information like work history and where they have lived, and they give a fingerprint and agree to a criminal-records check.

Privacy advocates are particularly concerned about ideas that TSA has floated to also examine social media postings (the agency’s top official says that has been dropped), press reports about people, location data and information from data brokers including how applicants spend their money.

Each new requirement seemed to make checkpoint lines longer, forcing passengers to arrive at the airport earlier if they wanted to make their flights.

The TSA is testing the use of kiosks equipped with facial-recognition technology to check photo IDs and boarding passes rather than having an officer do it.

co

“TSA is an effective deterrent against most attacks,”

This summer, an average of nearly 2 million people per day have flowed through TSA checkpoints.

“They are there for my security. They aren’t there to hassle me,” Gathings said of TSA screeners and airport police.

Those incidents highlight a threat that TSA needs to worry about — people who work for airlines or airports and have security clearance that lets them avoid regular screening.

“All those folks that have a (security) badge, you’re right, many do have unescorted access throughout an airport, but they also go through a very rigorous vetting process before they are even hired,”

chatbots

increase their p

nd boost customer experience

transformed the mode of processing booking searches,

providing relevant information

two-thirds of respondents find AI chatbots useful when making travel arrangements

applying voice assistants that give tremendous advantages to both visitors and hotels

voice-based digital devices are usually connected with various hotel facilities

quick reception desk requests, automated room control, Internet connection, regional weather forecast, and hands-free calling

regulate the physical environment in the room,

voice-activated devices extremely beneficial as they enable them to bring down labor costs and ensure perfect services nonstop

staff always remains aware of guests’ requests and can reply quickly or text the necessary department

provide quick access to travel facilities, and, more importantly, grant a high degree of security for the staff and travelers.

ecognizes people in a few seconds by comparing their lips, eyes, ears, and chin with the similar ones available in the database.

Baggage key parameters and individual features allow for validating it to a certain passenger, not for a single trip but on other journeys when a person uses their bag

64% of Americans support the idea of utilizing AI-based recognition methods at airports

reduced check-in time so that customers do not waste their time in long lines.

utilizing machine learning in the travel industry

identify individuals by their facial features.

75% of people favor personalization in various forms of modern travel businesses

enables them to tailor specific services adjusted to customer preferences

Tourism product feedback given by people on different travel review platforms, professional travel blogs, or social media are valuable data sources for travel agencies, hoteliers, restaurant owners, and tourists.

it is believed to be true and unbiased as it is usually backed by relevant photos made by travelers during their trips.

Text-based comments undergo sentiment analysis that uses Machine Learning algorithms and Natural Language Processing technologies to study person’s opinions and ideas about certain tourism services and products.

can transform the obtained information into a competitive advantage.

Automated baggage systems at airports testify to the successful AI applications in the travel industry.

modernized tracking and handling methods

seamless experiences for airlines and their customers through reliable baggage services

photo identification to trace baggage for tourists,

forecast the amount of bags a particular person may have based on previously obtained travel data.

enhance decision-taking and planning, ensure results-driven optimization, and improve scheduling procedures

benefit from special airlines apps designed to find the lost baggage or track it when it is still in transit.

appreciate the degree of self-service provided by virtual assistants and robots.

implemented robotic technologies to speed-up check-in procedures, keep loads of information about their clients, and multitask beyond human capabilities.

Robots enhance the guest experience

AI-based virtual assistants and robots have become very helpful for international travelers as they have embedded translation software enabling the guests to conduct communication in their native language.

tendency played an important role in delivering hygienic and safe services without affecting availability.

Daily services performed by hospitality robots may vary from cleaning and baggage carrying to room food delivery.

develop cutting-edge travel apps enabling us to forecast flights and travel-related things like hotels

serve travelers in terms of finding the cheapest price and providing details on flight costs in the future.