The full name of RFID is radio-frequency identification. RFID is the use of a wireless non-contact system that uses radio-frequency electromagnetic fields to transfer data from a tag attached to an object, for the purposes of automatic identification and tracking. Some tags require no battery and are powered by the electromagnetic fields used to read them. Others use a local power source and emit radio waves (electromagnetic radiation at radio frequencies). The tag contains electronically stored information which can be read from up to several metres (yards) away. Now RFID in hospitality industry as a tool is used for improving service quality, customer satisfaction, market share, and profitability. As the new technology apply into hotel security, the hotels change their ways in the blink of an eye, or the swipe of a cell phone, or the print of a finger. With futuristic systems like scent and iris scanners and digital facial-recognition, hotel security is being taken to the high level and some of the luxury hotels begin to use RFID system. Usually customers will worry about lose the card of hotel. Then they can not open the door and even need to pay extra money to buy a new card. But now security systems in some hotels do away with cards altogether. Because of RFID system, customers can use the iPhone connect with the system. When a guest checks into a hotel and provides their phone number, they get an encrypted sound code via text message. Guests can play back the code to unlock your room door.

As the world develops, more and more restaurants use e-menu to order food. Ipad, the fashion of technology also attract restaurants eyes. Some owners invest into Ipad menu in order to attract more customers and make more gross profit. Also, many owners are worry about security risks, maintenance, education, and so on. Here are some advantages of ipad menu such as paperless, electronic receipts, tips, categorized menu, suggestions, reports, inventory, speedy orders and picking a plate. Because of eliminating print, there are no more receipts or written signatures. It is the reason of paperless. And customers can quickly calculate their waitress tips on the ipad. Also, the guests can use the ipad to design their own meal. If guests have some questions about the wine according to the food preference, Ipad menu will answer it. Another reason is the ipad menu should increase the speedy orders. The orders will transfer to kitchen in seconds and save the time for waiting the waitress to order the food. At the same time, if the restaurant is busy, guests will play some games on Ipad to wait for their food, which instead of complains. At last, because of saving time and labor cost, the restaurant should be save cost and easy to collect data of the restaurant. There are still some disadvantages. For example, every customer wants an individual iPad as their own menu, so restaurants must purchase numerous iPads with one per seat. Because of this reason, the restaurant should be care for the thefts. And the managers need to train every waitress to use the ipad menu. The expense should increase in training.Also, some guests do not know how to use ipad menu and the technology is not suit for them. At last, you need to pay more in maintenance.

In the highly competitive hospitality industry, it is the intangibles that encourage guests to spend more, provide positive feedback and return to the property in the future. The most powerful of these intangibles is service. No amount of hiring, training or incentives can ensure top-notch service if employees don't have appropriate systems providing information at their fingertips. In addition, as properties incorporate more services and amenities, the need to integrate these functions becomes increasingly challenging - and important. Here more and more hotels use the PMS, Property Management System. As we know, the PMS also has the function that developed to administer a seamless process in the management of a hotel's room inventory and audit, customer relations, as well as invoicing and billing, the Amadeus PMS features inter-hotel communication capability for hotel chains and an email confirmation facility. We compare PMS to the other system webrezpro. We find that the PMS is more and more comprehensive now. The functions of PMS are useful and improve day by day. Another important thing is that PMS links to GDS technology, which means PMS should collect the data more and more effective and quick. From the GDS system, the materials that GDS provides are in details which are very useful for PMS to deal with and save the time for hotel. From the view of manager, it means more gross profit for hotel.

Today environment become green is more and more important. And advent technology is used in different industries in order to create a green environment. Hospitality industry also applies new technology. If the hotel becomes a green one, it will be a future value of your development. If the hotel becomes a green one, it will be welcome by the guests and increase the customers' loyalty. If the hotel becomes a green one, the staffs will very happy, because the environment is very good at their health and the hotel is very beautiful. It will reduce the turnover because the staffs feel comfortable. Except the feeling of people, another side is energy-saving measures. It is also a very important factor of hotel such as energy management systems, fluorescent bulbs, ceiling fans, linen cards, lights out cards, motion sensors for public rest rooms, meeting rooms, exercise rooms, etc., energy bills are much reduced. If the hotel is green, it means your hotel is responsibility for guests and staffs healthy. If they feel that you really care their health, they must give your some reward, which is benefit for your hotel. There's just no doubt that when odors, fumes, soot, droplets and residues of toxic, poisonous chemicals are not in the air, on our food or on anything we touch, we are not absorbing or breathing them. The green hotel will have a higher quality and price because it green theme which is good for guest and earn more profit because of lower cost which attributes to energy-saving measures.

It introduce that as the reservation online, GDS become more and more important. It makes booking tickets more efficiency than travel agents. Global Distribution Systems is a worldwide computerized reservation network which used as a single point of access for reserving airline seats, rooms, rental cars, and other travel related items by travel agents, online reservation sites, and large corporations. From this article, the news is that now advertisers have a new level of sophisticated functionality and transparency for GDS ad placement that is currently unrivaled elsewhere online. Both the ad serving and travel agent hotel shopping environments have been identified and leveraged unique predictive characteristics in travelclick and doubleclick. About the result of the research and corresponding development there are two improvements for advertising on the GDS. The first one is DRU, Dynamic Rate Update, instantaneously inserts a hotel's BAR-specific to actual check-in date-into the ad copy displayed to the audience. And the second one is a next-generation methodology isolates and identifies advertising-enabled travel agencies and measures the hotel booking revenue that they produce in participating GDS. Now the American Society of Travel Agents (ASTA) has been helpful in developing travelclick's DRU and advertising-enabled hotel booking methodology. Because today market competition is very high, best available rates to travel agents for bookings made on the GDS is very necessary.

Radio frequency identification (RFID) is an advanced technology. It is the use of a wireless non-contact radio system to transfer data from a tag attached to an object, for the purposes of automatic identification and tracking. Tags do not need battery and they used radio waves to read them. The tag has electronically stored information, so it can use far distance. Unlike a bar code, the tag is not as same as bar code. Line of sight of the reader is not necessary. Radio frequency identification is used in different area. A lot of entertainment use tags as tickets. Some theme parks used tags for gaming, eating and lodging. I think in the future the hospitality industry really needs this technology. More and more new program join in hotel such as rock climbing, spa, casino and so on. These different programs need convenient tickets for guests. Because of this technology used in hotel, the ID card will not just for opening the door. It will include many functions. And the guests do not need any other card or cash in hotel.

Surface interactive table is very popular in recently years. It is a technology that through glass capacitive touch screen. The technology is used to capture guests touch on acrylic surface. This kind of interactive table could be included games, internet and communication to offer a complete interactive experience. Guests can pass by, touch or approach the screen to activate the system and the content will start immediately when guests use finger to point the device. The technology has a lot of methods to use. The screen not only can click, double-click but also rollover, multi-touch. Because some users are use the same screen for meeting, playing game and organizing, the interactive table has a lot of ways to use even to perform activities which use two hands in parallel. If the hotel has this technology, it is really a surprise. The businessmen will use it for meeting and communication. The children use it to play games together and the travelers are likely to design maps, mark destination and organize their tourism.