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Gartner Says That by 2017, 25 Percent of Enterprises Will Have an Enterprise App Store - 0 views

www.gartner.com/...2334015

shared by anonymous on 19 Feb 13 - No Cached
  • anonymous on 19 Feb 13
     
    "Gartner Says That by 2017, 25 Percent of Enterprises Will Have an Enterprise App Store Growing Number of Enterprise Mobile Devices and Enterprise Adoption of MDM Will Drive Demand and Adoption of Enterprise App Stores Analysts Examine the State of the Industry at Gartner Application Architecture, Development By 2017, 25 percent of enterprises will have an enterprise app store for managing corporate-sanctioned apps on PCs and mobile devices, according to Gartner, Inc. Enterprise app stores promise greater control over the apps used by employees, greater control over software expenditures and greater negotiating leverage with app vendors, but this greater control is only possible if the enterprise app store is widely adopted.  "Apps downloaded from public app stores for mobile devices disrupt IT security, application and procurement strategies," said Ian Finley, research vice president at Gartner. "Bring your own application (BYOA) has become as important as bring your own device (BYOD) in the development of a comprehensive mobile strategy, and the trend toward BYOA has begun to affect desktop and Web applications as well. Enterprise app stores promise at least a partial solution but only if IT security, application, procurement and sourcing professionals can work together to successfully apply the app store concept to their enterprises. When successful, they can increase the value delivered by the application portfolio and reduce the associated risks, license fees and administration expenses."  Gartner has identified three key enterprise app store trends and recommendations of how organizations can benefit from them:  The increasing number of enterprise mobile devices and the adoption of mobile device management (MDM) by enterprises will drive demand and adoption of enterprise app stores. Enterprises already have numerous choices for downloading software onto PCs, but most of them don't include support for smartphones and tablets. Enterprises are beginning to f
Aurialie Jublin

Bitwlking, exercice nd the workification of everything - 0 views

christopherharpertill.wordpress.com/...he-workification-of-everything

digital labor sport argent app

shared by Aurialie Jublin on 08 Aug 16 - No Cached
  • Aurialie Jublin on 08 Aug 16
     
    Very soon you will be able to earn money just by walking.A new app is about to be launched which will convert your steps into a cryptocurrency similar to Bitcoin. With Bitwalking you simply generate money by walking. Once installed on your phone, the free app converts steps to Bitwalking dollars (BW$) that you can manage and use as you wish. The money you generate accumulates each day, and remains in your account until transferred or spent. This is presented by the app designers as a disruptive and revolutionary innovation (they usually are) but also one with a moral mission. It is proposed that it can help to improve health and happiness by encouraging more exercise. Also, it can improve the environment through pushing us into walking rather than driving and because it mine coins through human movement rather than via computers. (...) Even more audaciously Bitwalking is also suggested as a enabling freedom and equality. We believe that everyone should have the freedom, and ability, to make money. A step is worth the same value for everyone - no matter who you are, or where you are. What matters is how much you walk. The drive to do social good has been presented as central to the development of this new app with the creators including developing countries, such as Malawi, amongst their test sites. Sportswear brands, charities, health insurance companies and environmental groups are to be targeted for involvement in the Bitwalking marketplace where the virtual currency can be used to buy goods or trade for real money. Also, the data will be made available to advertisers(with security and anonymity safeguards, of course). I have previously developed an argument that self-tracking is contributing towards a reconceptualisation of exercise into labour. Here I suggested that the standardisation of exercise activities through tracking and digitisation and their subsequent accumulation into valuable (to advertisers, insurers and others) data means that
Aurialie Jublin

Why On-Demand Shipping Service Shyp Is Turning Its Couriers Into Employees | Fast Compa... - 0 views

www.fastcompany.com/...ng-its-couriers-into-employees

employés contrat AE freelance uber

shared by Aurialie Jublin on 02 Jul 15 - No Cached
  • Shyp involves multiple layers of complexity—once it picks up an item, it takes it to a warehouse, packs it up, then hands it off to a major courier such as UPS for delivery—but it's the couriers who define the face-to-face experience for customers. "Our service has so many touch points—showing up at your home and shipping anything anywhere in the world," says CEO and cofounder Kevin Gibbon. "It could be really expensive, like a painting or something like that. We felt that given how complicated the actual job is, the best course is to transition these folks."
  • Still, by moving away from the contractor model, the company gains the ability to exert more control over the Shyp experience without fear of legal repercussions. It can get more involved in training and coaching couriers, managing the hours they work, and generally treating them like full-blown team members rather than freelancers. It will also begin to pay workers' compensation, unemployment, and Social Security taxes for couriers. They'll continue to use their own vehicles, but Shyp will cover costs such as fuel.
  • Aren't employees more expensive than contractors? Sure, which is one big reason why on-demand startups have shied away from hiring them. But Gibbon says that Shyp's satellite drivers and warehouse workers are already employees, so hiring couriers isn't a dramatic departure. And its profit margins are such that there's room for the extra cost. "We felt that with everything we can bring operationally, it'll be a net positive," he told me. "If someone has a better experience, they're much more likely to tell someone else about it."
  • Aurialie Jublin on 02 Jul 15
     
    "But that's about to change. Shyp is shifting from signing up couriers as contractors to hiring them as staffers, with the closer ties and legal obligations that such a relationship carries. The new approach will start in the next city Shyp enters: Chicago, where it plans to be up and running this summer. Couriers in the company's current markets-Los Angeles, Miami, New York City, and San Francisco-will transition from contractor status to employees on January 1, 2016."
Aurialie Jublin

The Day I Drove for Amazon Flex - The Atlantic - 0 views

www.theatlantic.com/...563444

amazon condition de travail qvt

shared by Aurialie Jublin on 29 Jun 18 - No Cached
  • But Flex operates year-round, not just during the holiday season, which suggests there’s another reason for it: It’s cheap. As the larger trucking industry has discovered over the past decade, using independent contractors rather than unionized drivers saves money, because so many expenses are borne by the drivers, rather than the company.
  • The company doesn’t share information about how many drivers it has, but one Seattle economist calculated that 11,262 individuals drove for Flex in California between October 2016 and March 2017, based on information Amazon shared with him to help the company defend a lawsuit about Flex drivers.
  • “A lot of these gig-type services essentially rely on people not doing the math on what it actually costs you,”
  • ...13 more annotations...
  • One Amazon Flex driver in Cleveland, Chris Miller, 63, told me that though he makes $18 an hour, he spends about 40 cents per mile he drives on expenses like gas and car repairs. He bought his car, used, with 40,000 miles on it. It now has 140,000, after driving for Flex for seven months, and Uber and Lyft before that. That means he’s incurred about $40,000 in expenses—things he didn’t think about initially, like changing the oil more frequently and replacing headlights and taillights. He made slightly less than $10 an hour driving for Uber, he told me, once he factored in these expenses; Flex pays a bit better.
  • If the driver gets into a car accident, the driver, not Amazon, is responsible for medical and insurance costs. If a driver gets a speeding ticket, the driver pays. (UPS and FedEx usually pay their trucks’ tickets, but Amazon explicitly says in the contract Flex drivers sign that drivers are responsible for fees and fines­.)
  • Brown likes to work two shifts delivering groceries for Amazon, from 4:30 to 6:30 a.m. and 6:30 to 8:30 a.m., but the morning we talked, no 4:30 shifts were available. He sometimes wakes up at 3 a.m. and does what Flex workers call the “sip and tap,” sitting at home and drinking coffee while refreshing the app, hoping new blocks come up. He does not get paid for the hour he spends tapping. Twice in the last year, he’s been barred from seeing new blocks for seven days because Amazon accused him of using a bot to grab blocks—he says he just taps the app so frequently Amazon assumes he’s cheating.
  • Akunts said that people often get “deactivated,” which means they receive a message telling them they can no longer drive for Flex. Sometimes, the workers don’t know why they’ve been terminated and their contract annulled, he told me. It can take as long as a month to get reinstated.
  • But lots of people risk it and park illegally in meters, he told me—the number of parking citations issued in the first three months of the year for people parking illegally at red and yellow meters grew 29 percent from 2016, according to data provided to me by the city.
  • And then there was the fact that the Flex technology itself was difficult to use. Flex workers are supposed to scan each package before they deliver it, but the app wouldn’t accept my scans. When I called support, unsure of what to do, I received a recorded messaging saying support was experiencing technical difficulties, but would be up again soon. Then I got a message on my phone telling me the current average wait time for support was “less than 114,767 minutes.” I ended up just handing the packages to people in the offices without scanning them, hoping that someone, somewhere, was tracking where they went.
  • Technology was making their jobs better—they worked in offices that provided free food and drinks, and they received good salaries, benefits, and stock options. They could click a button and use Amazon to get whatever they wanted delivered to their offices—I brought 16 packages for 13 people to one office; one was so light I was sure it was a pack of gum, another felt like a bug-spray container.
  • But now, technology was enabling Amazon to hire me to deliver these packages with no benefits or perks. If one of these workers put the wrong address on the package, they would get a refund, while I was scurrying around trying to figure out what they meant when they listed their address as “fifth floor” and there was no fifth floor. How could these two different types of jobs exist in the same economy?
  • Gig-economy jobs like this one are becoming more and more common. The number of “non-employer firms” in the ground-transportation sector—essentially freelancers providing rides through various platforms—grew 69 percent from 2010 to 2014, the most recent year for which there is data available, according to a Brookings analysis of Census Bureau and Moody’s data.
  • “We’re going to take the billion hours Americans spend driving to stores and taking things off shelves, and we’re going to turn it into jobs,” Viscelli said. “The fundamental question is really what the quality of these jobs is going to be.”
  • Liss-Riordan says one of the biggest obstacles in getting workers to take legal action over their classification is that many Flex workers agree, upon signing up to deliver packages, to resolve disputes with Amazon through arbitration. Companies can now use arbitration clauses to prevent workers from joining together to file class-action lawsuits, because of a May Supreme Court ruling.
  • Even weeks after I’d stopped driving for Flex, I kept getting new notifications from Amazon, telling me that increased rates were available, tempting me to log back in and make a few extra bucks, making me feel guilty for not opening the app, even though I have another job.
  • My tech-economy experience was far less lucrative. In total, I drove about 40 miles (not counting the 26 miles I had to drive between the warehouse and my apartment). I was paid $70, but had $20 in expenses, based on the IRS mileage standards. I had narrowly avoided a $110 parking ticket, which felt like a win, but my earnings, added up, were $13.33 an hour. That’s less than San Francisco’s $14 minimum wage.
  • Aurialie Jublin on 29 Jun 18
     
    "Amazon Flex allows drivers to get paid to deliver packages from their own vehicles. But is it a good deal for workers?"
Aurialie Jublin

Two People Doing The Same Job? It's Not Crazy For Engineers - FastCoLabs - 0 views

www.fastcolabs.com/...how-think-engineer

travail tictravail organisation management

shared by Aurialie Jublin on 22 Jun 13 - No Cached
  • It turns out that developers have been working together to complete single tasks for decades, using a practice called “pair programming.” The basic idea is simple: Two developers sit in front of one computer. One programmer “drives,” typing out actual code, while the other observes and guides the driver, catching mistakes, and suggesting high-level strategies for completing the task.
  • Although it might sound counterintuitive and costly to employ two engineers to do one thing, its proponents swear that it actually saves money and time. Michael Kebbekus, a software engineering manager for collaboration software company Mindjet who spends 80% of his time pair programming, says the practice reduces costs and increases innovation by forcing developers to think through their decisions early
  • When you pair program, you have the perspective of a colleague, and every idea is just a starting point for something better. Before you start typing, you verbalize a solution, and in explaining your thoughts out loud you discover aspects of a problem you didn't even consider, and better yet, your partner does, too.
  • ...1 more annotation...
  • Although he acknowledges that it might not be beneficial to every division for every type of project, Kebbekus believes that everybody should at least try putting people together to work on high-value projects. His advice is to slowly start asking team members to work together on bigger, higher-cost projects and gradually formalize pairing people as they get used to the process.
  • Aurialie Jublin on 22 Jun 13
     
    "Most people would find it absurd to hire two people to do the same job. An increasing number of software companies are doing just that and finding that it increases productivity and reduces costs. Here's how to apply the idea to your business."
Aurialie Jublin

E-Mail: Not Dead, Evolving - Harvard Business Review - 1 views

hbr.org/...e-mail-not-dead-evolving

tictravail travail email outil chiffre infographie

shared by Aurialie Jublin on 20 Jun 13 - No Cached
  • Aurialie Jublin on 20 Jun 13
     
    Periodically you may hear digital hipsters claim that e-mail is dead. Don't believe them. People still spend half their workday dealing with it, they trust it, and overall they're satisfied with it, according to our 2012 survey of 2,600 workers in the U.S., UK, and South Africa who use e-mail every day. E-mail is not dead, it's just evolving. It's becoming a searchable archive, a manager's accountability source, a document courier. And for all the love social media get, e-mail is still workers' most effective collaboration tool. It's far from perfect: Three-quarters of all e-mail is junk, and we're wasting lots of time dealing with less important messages. But it remains the mule of the information age-stubborn and strong.  Résumé IA : Très intéressante infographie sur les usages de l'e-mail, notamment au travail. Nous envoyons en moyenne 11500 e-mail par an. 42% des e-mails qui nous arrivent (hors spam que nous ne voyons pas : nous n'en voyons que 8%) sont essentiels ou critique. Il demeure l'outil principal de nos modes de travail en collaboration. Et nous passons environ 111 jours de travail (50%) de notre temps avec eux : 22% de ce temps à chercher, archiver ou gérer, 15% à lire et 13% à en écrire. Il sert principalement à échanger des documents, envoyer des informations à des groupes…
Aurialie Jublin

In the Sharing Economy, Workers Find Both Freedom and Uncertainty - NYTimes.com - 0 views

mobile.nytimes.com/...h-freedom-and-uncertainty.html

travail tictravail précarité économie collaborative liberté

shared by Aurialie Jublin on 18 Aug 14 - No Cached
  • In a climate of continuing high unemployment, however, people like Ms. Guidry are less microentrepreneurs than microearners. They often work seven-day weeks, trying to assemble a living wage from a series of one-off gigs. They have little recourse when the services for which they are on call change their business models or pay rates. To reduce the risks, many workers toggle among multiple services.
  • Certainly, it’s a good deal for consumers. Peer marketplaces democratize luxury services by making amateur chauffeurs, chefs and personal assistants available to perform occasional work once largely dominated by full-time professionals. Venture capital firms seem convinced.
  • In July, 9.7 million Americans were unemployed, and an additional 7.5 million were working part-time jobs because they could not find full-time work, according to estimates from the Bureau of Labor Statistics.There are no definitive statistics on how many people work in the gig economy. But according to a report from MBO Partners, a company that provides consulting services to independent contractors, about 17.7 million Americans last year worked more than half time as independent contributors, among them project workers.
  • ...4 more annotations...
  • Jamie Viggiano, senior director of marketing at TaskRabbit, says the company is trying to improve the situation for its 30,000 contractors in 19 cities in the United States. It recently instituted a sitewide minimum wage of $15 an hour. It also adopted a $1 million insurance policy, covering both clients and contractors, for any property damage or bodily harm that occurs while performing a job. Still, Ms. Viggiano says that “across the industry, we have only scratched the surface of helping freelancers work in the gig economy.”
  • Technology has made online marketplaces possible, creating new opportunities to monetize labor and goods. But some economists say the short-term gig services may erode work compensation in the long term. Mr. Baker, of the Center for Economic and Policy Research, argues that online labor marketplaces are able to drive down costs for consumers by having it both ways: behaving as de facto employers without shouldering the actual cost burdens or liabilities of employing workers.
  • Labor activists say gig enterprises may also end up disempowering workers, degrading their access to fair employment conditions.“These are not jobs, jobs that have any future, jobs that have the possibility of upgrading; this is contingent, arbitrary work,” says Stanley Aronowitz, director of the Center for the Study of Culture, Technology and Work at the Graduate Center of the City University of New York. “It might as well be called wage slavery in which all the cards are held, mediated by technology, by the employer, whether it is the intermediary company or the customer.”
  • TaskRabbit has started offering its contractors access to discounted health insurance and accounting services. Lyft has formed a partnership with Freelancers Union, making its drivers eligible for the advocacy group’s health plan and other benefit programs.That may not be enough. Dr. Standing, the labor economist, says workers need formal protections to address the power asymmetries inherent in contingent work. International rules, he says, could endow gig workers with basic entitlements — like the right to organize and the right to due process should companies seek to remove them from their platforms.
  • Aurialie Jublin on 18 Aug 14
     
    Le business de la "sharing economy", c'est encore beaucoup la précarité des "employés".
Aurialie Jublin

'My father had one job in his life, I've had six in mine, my kids will have six at the ... - 1 views

www.theguardian.com/...-sharing-economy-juggling-jobs

travail

shared by Aurialie Jublin on 03 Dec 15 - No Cached
  • “My reading of the evidence so far,” he says, “is that there will be less job creating and ever-greater labour saving. If we look at the creation of new occupations by decade, they accounted for 8.2% of new jobs in the 1980s, 4.4% in the 1990s, and 0.5% in 2000s. It is not necessarily true that we will have a jobless future. But I struggle to use my imagination to see which industries will emerge to balance the loss of jobs.”
  • A lot of the change, he suggests, has to do with a transformed idea of freedom. When the older generation thinks of freedom it imagines it as autonomy, self-sufficiency, personal choice. “Freedom is exclusivity.” When the younger generation thinks of freedom, he suggests, it is no longer about exclusivity, it is about inclusivity. “For them the more networks they are in, the more social capital they establish, the more free they feel,” he says. “It is about expanding the network. This is the sharing economy.”
  • Aurialie Jublin on 03 Dec 15
     
    "In the 'gig' or 'sharing' economy, say the experts, we will do lots of different jobs as technology releases us from the nine to five. But it may also bring anxiety, insecurity and low wages "
Aurialie Jublin

Worker Surveillance and Class Power - « Law and Political Economy - 0 views

lpeblog.org/...r-surveillance-and-class-power

uber surveillance classe classe sociale

shared by Aurialie Jublin on 20 Jul 18 - No Cached
  • As a first example, consider how workplace monitoring generates data that companies can use to automate the very tasks workers are being paid to perform. When Uber drivers carry passengers from one location to another, or simply cruise around town waiting for fares, Uber gathers extensive data on routes, driving speed, and driver behavior. That data may prove useful in developing the many algorithms required for autonomous vehicles—for example by illuminating how a reasonable driver would respond to particular traffic or road conditions.
  • with GPS data from millions of trips across town, Uber may be able to predict the best path from point A to point B fairly well, accounting not just for map distance, but also for current traffic, weather, the time of day, etc. In other words, its algorithms can replicate drivers’ subtle, local knowledge. If that knowledge was once relatively rare, then Uber’s algorithms may enable it to push down wages and erode working conditions.
  • By managing drivers’ expectations, the company may be able to maintain a high supply of drivers on the road waiting for fares. The net effect may be to lower wages, since the company only pays drivers when they are ferrying passengers.
  • ...2 more annotations...
  • Finally, new monitoring technologies can help firms to shunt workers outside of their legal boundaries through independent contracting, subcontracting, and franchising. Various economic theories suggest that firms tend to bring workers in-house as employees rather than contracting for their services—and therefore tend to accept the legal obligations and financial costs that go along with using employees rather than contractors—when they lack reliable information about workers’ proclivities, or where their work performance is difficult to monitor.
  • This suggests, in my mind, a strategy of worker empowerment and deliberative governance rather than command-and-control regulation. At the firm or workplace level, new forms of unionization and collective bargaining could address the everyday invasions of privacy or erosions of autonomy that arise through technological monitoring. Workers might block new monitoring tools that they feel are unduly intrusive. Or they might accept more extensive monitoring in exchange for greater pay or more reasonable hours.
  • Aurialie Jublin on 20 Jul 18
     
    "Companies around the world are dreaming up a new generation of technologies designed to monitor their workers-from Amazon's new employee wristbands, to Uber's recording whether its drivers are holding their phones rather than mounting them, to "Worksmart," a new productivity tool that takes photos of workers every ten minutes via their webcams. Technologies like these can erode workplace privacy and encourage discrimination. Without disregarding the importance of those effects, I want to focus in this post on how employers can use new monitoring technologies to drive down wages or otherwise disempower workers as a class. I'll use examples from Uber, not because Uber is exceptional in this regard - it most certainly is not - but rather because it is exemplary."
Aurialie Jublin

Apploitation in a city of instaserfs | Canadian Centre for Policy Alternatives - 0 views

www.policyalternatives.ca/...apploitation-city-instaserfs

sharing economy economy économie exploitation individu uber emploi plateforme

shared by Aurialie Jublin on 24 Aug 16 - No Cached
  • I signed up for as many sharing economy jobs as I could, but they’re not really jobs. I was never an employee; I was a “partner,” or a “hero” or even a “ninja” depending on the app. Sharing economy companies are just middlemen, connecting independent contractors to customers. When I signed up to work with (not for) these apps, I was essentially starting my own ride-sharing/courier business.
  • We do still have a boss. It just isn’t a person. It’s an algorithm.
  • The standard ride-sharing or courier app’s business model looks something like this:  When introducing your app into a new city, take heavy losses by over-paying drivers and under-charging customers. Offer drivers cash bonuses to get their friends to sign up. Once you’ve got a steady supply of drivers invested in the app, start lowering their pay. 
  • ...8 more annotations...
  • The idea is to reward loyalty and prevent drivers from having Uber and Lyft open at the same time. The thing is, if you’re working 40 or 50 hours a week with one company, that looks a lot less like a gig and a lot more like full-time employment.
  • In Los Angeles, September 2014, a group of Lyft drivers burned their pink mustaches in protest of the pay cuts. These kinds of actions aren’t very common because most of us don’t know our co-workers and there is no physical location to congregate. Lyft doesn’t allow their drivers at the head office. The main place for “sharing economy” workers to connect is through online forums and Facebook groups
  • Yes, people have been kicked off Postmates for complaining. I’ve talked to them. And yes, the official Postmates courier group on Facebook is censored to erase anything that could be perceived as a complaint. But more importantly it’s clear that Postmates is not preparing its workers for the realities of life as an independent contractor. Many are shocked about how much they have to pay in taxes and how little they’re making doing the work. There are plenty of screenshots showing that some are making less than minimum wage.
  • I ended up having to take on all kinds of little expenses like these. It’s part of the risk of starting your own business. That time, I just had to buy a $3 froyo but it can be a lot worse (parking tickets in San Francisco can be over $80). Oftentimes you have to choose between parking illegally or being late with an order.
  • All the risk falls onto the worker and the company is free of liability—despite the placard being an explicit suggestion that it’s okay to break the law if that’s what you’ve got to do to get the order done on time. 
  • Postmates responded by “updating” the app to a “blind system” in which we could still accept or reject jobs, but without enough information to determine whether it would be worth our time or not (e.g., a huge grocery store order). To make sure we accept jobs quickly without analyzing them, the app plays an extremely loud and annoying beeping noise designed specifically to harass couriers into submitting to the algorithm.
  • One of the best companies I worked for is called Washio. I picked up dirty laundry and delivered clean laundry. It was the best paying and least stressful of all the apps I worked with that month because there was no illusion of choice. Washio tells you exactly what to do and you do it. It is simple and honest. But it also betrays the spirit of the independent contractor, and that’s important for a number of reasons.
  • Plenty of people requested that I drop off their food at the door. Customers grow to love apps that make the worker anonymous. That way, you don’t have to feel guilty about having servants.
  • Aurialie Jublin on 24 Aug 16
     
    L'auteur de l'article parle de son expérience du "travail" via l'économie des plateforme.
Aurialie Jublin

Europe Will Defend Its Gig Economy Workers - Bloomberg View - 1 views

www.bloomberg.com/...nds-up-for-gig-economy-workers

europe gig economy sharing economy droit droit travailleurs individu

shared by Aurialie Jublin on 23 Jan 17 - No Cached
  • Aurialie Jublin on 23 Jan 17
     
    "On Thursday, the European Parliament voted overwhelmingly to back a report calling for better worker protections in the on-demand economy, also known as the sharing economy. The resolution isn't binding, but potentially, the issue presents a bigger threat to companies such as Uber than the resistance of their more traditionalist rivals. Europe is not afraid to appear retrograde when it comes to worker benefits, and though that may drag it down economically, it's also what makes it a nice place to live and work."
bookthecake

Origin of "Cup Cakes - 0 views

image

cupcakes in hyderabad online cake delivery

started by bookthecake on 24 May 15 no follow-up yet
Aurialie Jublin

Lessons from converting to no-management company-- in just two days - 1 views

www.fastcolabs.com/...ement-company-in-just-two-days

holocratie autonomie management hiérarchie travail

shared by Aurialie Jublin on 12 Mar 14 - No Cached
  • According to Aaron Dignan, the CEO of the management consultancy Undercurrent in New York, holacracy's minimization of hierarchies enables companies to react faster in the marketplace. His own company converted to holacracy six months ago, and it now works with companies such as GE and American Express. "It's freed us up to be faster and be more adaptive in the long run," he says.
  • Contrary to popular belief, Holacracy does not eliminate hierarchies altogether. Each circle has a designated leader, who has the authority to appoint others into roles within the circle, but changes to the circle's governing policies must be agreed upon by all of its members. Employees may belong to several circles, but no one--not even Dignan--belongs to them all.
  • Undercurrent's new structure has changed how employees' overall responsibilities are assigned. By defining each role in the company independent of job title, it is easier to bundle roles more logically and ensure that employees aren't juggling an unmanageable number of responsibilities. Most employees at Undercurrent, Dignan says, have five to seven discrete roles in their positions.
  • Aurialie Jublin on 12 Mar 14
     
    "Six months ago, a New York-based consulting company named Undercurrent took a dose of its own medicine by becoming a holacracy: the management structure used by GitHub and Zappos. Here's how they did it."
Aurialie Jublin

11 Things To Know About Abstract Labor - 0 views

www.buzzfeed.com/...know-about-abstract-labor-hgid

tictravail travail digital labor valeur travail contributif abstract labor

shared by Aurialie Jublin on 18 Aug 14 - No Cached
  • Living labor can be understood as identity-making effort (in the absence of traditional prescriptions); it is the productivity of open-ended potentiality. You can be whatever you want (and you will have to work to become it!) Abstract labor is the quantification of that effort, conforming it to pre-existing measuring tools that allow for its commodification. It’s a matter of having oneself fitted to the yardstick. All the work of being someone can be converted to dollars.
  • A fundamental problem for capitalism: how to maintain a supply of workers who are (a) flexible, creative, and motivated to be social (work cooperatively with others to produce value) at the same time they are (b) manageable, controllable, and predictable. It must be able to extract “living labor” — the work of belonging socially — as “abstract labor” amenable to rationalization, measurement, and control and freely deployable on whatever opportunity will yield the most profit.
  • Aurialie Jublin on 18 Aug 14
     
    "To recap: Social media are ways to contain and recapture the productive and potentially disruptive energy of the cooperation engendered by the capitalist production process, which depends on bringing workers together, dividing labor among them, and generating/capturing the surplus that emerges from their effort to work together. Cooperative efforts - sociality - are captured by social media and made into data: that is, they are made fungible, abstract, countable. This data then sets cooperative workers back into competition with one another, now competing over and in terms of measurable influence, attention, contribution, network links and so on. The struggle comes to seem like the very struggle for personal identity, but it's just the opposite; it's the struggle to render what is personal about oneself into something that is generally exploitable to whatever company wants it."
Aurialie Jublin

Uber's Augmented Workers - Uber Screeds - Medium - 0 views

medium.com/...r-s-fightin-words-d757bcb6362c

uber indépendant

shared by Aurialie Jublin on 01 Mar 16 - No Cached
  • Uber has long claimed it’s a technology company, not a transportation company. Uber’s drivers are promoted as entrepreneurs and classified as independent contractors. The company claims to provide only a platform/app that enables drivers to be connected with passengers; as an intermediary, the company relies on the politics of platforms to elude responsibility as a traditional employer, as well as regulatory regimes designed to govern traditional taxi businesses.
  • Drivers must submit to a system that molds their interactions, controls their behavior, sets and changes rates unilaterally, and is generally structured to minimize the power of driver (“partner”) voices. Drivers make inquiries to outsourced community support representatives that work on Uber’s behalf, but their responses are based on templates or FAQs.
  • Uber uses surge pricing to lure drivers to work at a particular place at a particular time, without guaranteeing the validity of the surge incentive if they do follow it. Surge is produced through an algorithmic assessment of supply and demand and is subject to constant dynamism. The rate that drivers are paid is based on the passenger’s location, not their own. Even when they travel to an active surge zone, they risk receiving passengers at lower or higher surge than is initially advertised, or getting fares from outside the surge zone. Drivers will be locked out of the system for varying periods of time, like 10 minutes, 30 minutes, etc. for declining too many rides. They also get warnings for “manipulating” surge.
  • ...2 more annotations...
  • Uber drivers are “free” to login or log-out to work at will, but their ability to make choices that benefit their own interests, such as accepting higher-fare passengers, is severely limited.
  • To a significant degree, Uber has successfully automated many of the processes involved in managing a large workforce, comprised of at at least 400 000 active drivers in the U.S. alone, according to Uber’s last public estimate. However, automation is not to be confused with independence. Uber has built a system that leverages significant control over how workers do their jobs, even as that control is structured to be indirect and semi-automated, such as through nudges, algorithmic labor logistics, the rating system, etc.
  • Aurialie Jublin on 01 Mar 16
     
    "Summary Uber has done a lot of things to language to communicate a strong message of distance between itself and its relationship to Uber drivers. Uber insists drivers should be classified as independent contractors, labelled driver-partners, and promoted as entrepreneurs, although the company faces legal challenges over issues of worker misclassification. Beyond its attempts to label work as a type of "sharing" in the so-called "sharing economy," Uber's protracted efforts to celebrate the independence and freedom of drivers have evolved into a sophisticated policy push to design a new classification of worker that would accommodate Uber's business model. The emergent classification, "independent worker," does not acknowledge the significant control Uber leverages over how drivers do their job."
Aurialie Jublin

'More empathy means more profit': why the business world is getting emotional | People ... - 0 views

www.theguardian.com/...ess-world-is-getting-emotional

empathie business valeur

shared by Aurialie Jublin on 29 Jan 18 - No Cached
  • “More empathy means more profit, but also happier, more loyal staff,” says Parmar, adding that this is particularly true of the millennial generation. “The people driving the empathy revolution are millennials. They will sacrifice money for meaning, and want emotional recognition. They don’t want an annual performance review. They want a text message to say they rocked it in that presentation.”
  • The creation of an empathy framework within an organisation gives employees a sense of autonomy and control over their work, and an understanding of what is expected of them. At HubSpot, a marketing and sales software company, empathy has been part of the firm’s cultural code since 2013, but work to embed the policy began more recently. Along with producing a video, it worked on identifying what it means to be empathetic in the workplace, encouraging staff and the leadership team to share personal experiences, and rewrote its maternity and paternity guidelines to make it easier for parents transitioning back to work.
  • Aurialie Jublin on 29 Jan 18
     
    "Is empathy training another workplace fad, or can it really help companies succeed?"
Aurialie Jublin

The Future of Work | MIT Technology Review - 2 views

www.technologyreview.com/...the-future-of-work

tictravail Future innovation travail automatisation

shared by Aurialie Jublin on 28 Jun 13 - No Cached
  • Aurialie Jublin on 28 Jun 13
     
    Dossier de juillet 2012 "In July's business report Technology Review examines the cutting edge of automation-the jobs it is destroying and the prosperity it is creating. During the month, we'll explore the latest in commercial robotics and reveal how IT advances are bringing automation to jobs never before done by machines."
Aurialie Jublin

Inside Amazon: Wrestling Big Ideas in a Bruising Workplace - NYTimes.com - 0 views

mobile.nytimes.com/...s-in-a-bruising-workplace.html

amazon management

shared by Aurialie Jublin on 17 Aug 15 - No Cached
  • Aurialie Jublin on 17 Aug 15
     
    "Amazon may be singular but perhaps not quite as peculiar as it claims. It has just been quicker in responding to changes that the rest of the work world is now experiencing: data that allows individual performance to be measured continuously, come-and-go relationships between employers and employees, and global competition in which empires rise and fall overnight. Amazon is in the vanguard of where technology wants to take the modern office: more nimble and more productive, but harsher and less forgiving."
  • Thierry Nabeth on 19 Aug 15
     
    Une perspective intéressante dans un article de GigaOm. Il y est indiqué que chez Amazon, les "cols blancs" reçoivent tout simplement le même traitement que les "cols bleus". "Don't be surprised at how Amazon treats its workers" https://gigaom.com/2015/08/18/dont-be-surprised-at-how-amazon-treats-its-workers/
Aurialie Jublin

​The Future of Robot Labor Is the Future of Capitalism | Motherboard - 0 views

motherboard.vice.com/...erything-to-do-with-capitalism

robot tictravail travail future

shared by Aurialie Jublin on 03 Sep 14 - No Cached
  • According to Marx, automation that displaces workers in favour of machines that can produce more goods in less time is part and parcel of how capitalism operates. By developing fixed capital (machines), bosses can do away with much of the variable capital (workers) that saps their bottom line with pesky things like wages and short work days.
  • Capital itself is the moving contradiction, [in] that it presses to reduce labour time to a minimum, while it posits labour time, on the other side, as sole measure and source of wealth.
  • In Marxist theory, capitalists create profit by extracting what’s called surplus value from workers—paying them less than what their time is worth and gaining the difference as profit after the commodity has been sold at market price, arrived at by metrics abstracted from the act of labour itself. So what happens when humans aren’t the ones working anymore? Curiously, Marx finds himself among the contemporary robotic utopianists in this regard. Once robots take over society’s productive forces, people will have more free time than ever before, which will “redound to the benefit of emancipated labour, and is the condition of its emancipation,” Marx wrote. Humans, once freed from the bonds of soul-crushing capitalist labour, will develop new means of social thought and cooperation outside of the wage relation that frames most of our interactions under capitalism. In short, Marx claimed that automation would bring about the end of capitalism
  • ...3 more annotations...
  • “Not immediately productive” is the key phrase here. Just think of all the forms of work that have popped up since automation began to really take hold during the Industrial Revolution: service sector work, online work, part-time and otherwise low-paid work. You’re not producing anything while working haphazard hours as a cashier at Walmart, but you are creating value by selling what has already been built, often by machines. In the automated world, precarious labour reigns. Jobs that offer no stability, no satisfaction, no acceptable standard of living, and seem to take up all of our time by occupying so many scattered parcels of it are the norm.
  • A radically different form of work is that of providing personal data for profit. This online data work is particularly insidious for two main reasons. First, because it is often not recognized as work at all. You might not think that messaging a pal about your new pair of headphones is work, but labour theorists like Maurizio Lazzarato disagree. Second, because workers are completely cut out of the data profit loop, although that may be changing.
  • Some people are already working toward this. The basic income movement, which calls for a minimum salary to be paid out to every living human regardless of employment status, is a good start, because it implies a significant departure from the purely economic language of austerity in political thought and argues for a basic income for the salient reason that we’re human and we deserve to live. However, if we really want to change the way things are headed, more will be needed.
Aurialie Jublin

BBC - Capital - What happens when we work non-stop - 0 views

www.bbc.com/...ad-for-you-is-working-non-stop

temps travail gig economy

shared by Aurialie Jublin on 03 Sep 18 - No Cached
  • Aurialie Jublin on 03 Sep 18
     
    It makes accidents more likely, boosts stress levels, and even causes physical pain. But the real problem is that many people just can't afford not to do it. According to latest International Labour Organization statistics, more than 400 million employed people worldwide work 49 or more hours per week, a sizeable proportion of the near 1.8 billion total employed people worldwide. In a recent interview with The New York Times, even entrepreneur Elon Musk felt moved to describe his 47th birthday spent locked in his factory, pulling an all-nighter. "No friends, nothing," he said. It might have been just another day in another 120-hour work week. "This has really come at the expense of seeing my kids. And seeing friends," he added.
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