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The May 2013 edition of Business Officer includes an article highlighting the increase in institutions moving to responsibility center management (RCM). The article highlights several universities using RCM including the University of Florida who abandoned their traditional incremental budgeting in 2011 because it lacked transparency and didn't provide the incentives or resources to grow, change, or shrink programs. The article includes comment based off the interview with Matthew Fajack, vice president and chief financial officer and Sheri Austin, assistant vice president and director of university budgets. Matthew noted the university achieved its goal on the transparency side allowing people to now understand their costs and where revenues come from. Sheri further explained that RCM isn't the culprit in dwindling budgets but rather state appropriations that prompted budget cuts. The article notes that since RCM was implemented, all of the responsibility centers at the university have been able to meet the budget or, come very close.

The October 2011 edition of Business Officer includes the following article highlighting the significance and uses of business intelligence (BI) in higher education. The article notes that California State University System uses Oracle Business Intelligence Suite Enterprise Edition (OBIEE) to provide more functionality, change the reporting queries and improve the look of its dashboards. The article includes comment by Amir Dabirian, vice president of IT and chief information officer, California State University, Fullerton, noting that the university's goal is to enable the institution to make data-driven decisions, particularly in tough budgetary times. The article also includes comments by Theo Bosnak, director, higher education and academic medical centers, Attain LLC, noting that BI is extremely useful because the solutions can be customized and adapted to the needs of the leader or educational department.

The September issue of University Business includes the following article highlighting how financial aid offices are drowning in a sea of reports, but the right software and strategies can make it possible to handle the increase in reports. The article highlights how universities, such as California State University (CSU), and software providers are handling the data deluge. The article includes comment from Dean Kulju, director of student financial services and programs, California State University, who notes that he likes the flexibility of CSU's software (Oracle PeopleSoft for the majority of campuses) and the ability it gives CSU to customize but he would like to see more movement towards providing universally accepted or required reports being used by institutions nationally. The article also includes comment by Gary Allen, senior strategy manager, Oracle Higher Education, who notes that financial aid offices can manage better outcomes by knowing their audience and what will make most sense to them.

The July 12 issue of eCampus News includes an article discussing recent changes in colleges students' financial aid packages caused by Congress's sequestration talks. The article includes comment from Oracle customer, Marquette University in which Tara O'Neill, Associate Director of the Office of Finance and Student Financial Aid noted that if this would have happened in the mid-2000s, schools would not be able to make the proper adjustments needed. However, with technological advancements in its financial aid office, Marquette was able to notify students of possible aid changes within 30 minutes of getting word from the federal government. The article notes that Marquette uses PeopleSoft Campus Solutions Student Financing system which provides constant updates to federal rules and regulations surrounding financial aid.

CCH has achieved Oracle Validated Integration of CCH CorpSystem® Sales Tax Rates 1.0 and CorpSystem® Sales Tax Office 3.5 with the Oracle E-Business Suite 12.1.

Hosting a cross-industry event like this one isn't easy and Oracle nailed it. A galvanizing topic was the overarching inter-industry trend that no one could have predicted just ten years ago; the "consumerization" of customer-centric industries like telecom, healthcare, and utilities. During a Customer Experience general session panel moderated at the conference by Oracle Retail SVP and GM Mike Webster, I found myself reflecting on the fact that Chris Hall CIO at prepaid mobile leader 2degrees, Penni McLean-Conner, Chief Customer Officer and SVP at Northeast Utilities, Gwen O'Keefe, VP of Analytics and Chief Medical Informatics Officer at Group Health Cooperative were all taking cues from Stage Stores CIO Steven Hunter, subject of our March feature story.

The March 2014 edition of Campus Technology includes the following article on how universities use constituent relationship management (CRM) tools to support more organized, timely, and personalized student recruitment and retention. The article highlights Valdosta State University's use of Oracle Business Intelligence Enterprise Edition and Oracle Endeca as the user interface for data analysis. The story includes comments from an interview with Andy Clark, vice president for enrollment management, Valdosta State University, who notes that the system helps faculty and staff identify at-risk students. The article also includes comments from an interview with Brian Haugabrook, chief information officer, Valdosta State University, who notes that the university can push important resources to at-risk students through its web portal - and that the school is seeing a resulting spike in tutoring center use earlier rather than later.

The March 2014 edition of Campus Technology includes the following article on how universities use constituent relationship management (CRM) tools to support more organized, timely, and personalized student recruitment and retention. The article highlights Valdosta State University's use of Oracle Business Intelligence Enterprise Edition and Oracle Endeca as the user interface for data analysis. The story includes comments from an interview with Andy Clark, vice president for enrollment management, Valdosta State University, who notes that the system helps faculty and staff identify at-risk students. The article also includes comments from an interview with Brian Haugabrook, chief information officer, Valdosta State University, who notes that the university can push important resources to at-risk students through its web portal - and that the school is seeing a resulting spike in tutoring center use earlier rather than later.

Speaking at Shop.org Summit 2014 in Seattle last week, David Dorf of Oracle Retail talked about what the Internet of Things means for retailers. "With an increasing number of connected devices, and the development of more and more smart objects on top of all the electronics we currently use in-store and in-office, the potential is extraordinary."

Speaking at Shop.org Summit 2014 in Seattle last week, David Dorf of Oracle Retail talked about what the Internet of Things means for retailers. "With an increasing number of connected devices, and the development of more and more smart objects on top of all the electronics we currently use in-store and in-office, the potential is extraordinary."

The June 29 edition of GCN includes an article highlighting how government agencies develop mobile applications and the importance of taking back-end infrastructure into consideration. The article notes that Riverside, Calif. operates a set of back-end systems using Oracle's Siebel customer relationship management (CRM) tool. Riverside's Chief Innovation Officer Lea Deesing is quoted discussing the benefits of the Oracle tool.

The June 29 edition of GCN includes an article highlighting how government agencies develop mobile applications and the importance of taking back-end infrastructure into consideration. The article notes that Riverside, Calif. operates a set of back-end systems using Oracle's Siebel customer relationship management (CRM) tool. Riverside's Chief Innovation Officer Lea Deesing is quoted discussing the benefits of the Oracle tool.

The September 2015 edition of NACUBO Business Officer Magazine includes the following article highlighting how mobile apps are helping improve the campus experience. The article quotes Cary Brown, director of development, Oracle Higher Education, who discusses how Oracle Campus Mobile enables higher education institutions to brand mobile apps. The article also includes a quote from Mark Armstrong, vice president for higher education product development, Oracle, who discusses the importance of mobility for students.

The September 2015 edition of NACUBO Business Officer Magazine includes the following article highlighting how mobile apps are helping improve the campus experience. The article quotes Cary Brown, director of development, Oracle Higher Education, who discusses how Oracle Campus Mobile enables higher education institutions to brand mobile apps. The article also includes a quote from Mark Armstrong, vice president for higher education product development, Oracle, who discusses the importance of mobility for students.

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

Speaking earlier this year from Oracle OpenWorld, Office Depot senior e-commerce analyst Scott Headberg said the retailer upgraded its systems to meet its stringent business requirements, including the need to accommodate unique merchandising rules to ensure that the right product assortments and promotions reach every shopper at OfficeDepot.com

The October issue of University Business includes the following article highlighting the results of Oracle's "Making the Grade: Optimizing the Higher Education Student Experience" report. The article notes that students experience on campus is what keeps them coming back, but even if they love their classes, that joy can be overshadowed by frustration of dealing with student services offices. The article is part of the Stats Watch section and includes various statistics from the report including that 30 percent of students say their school does not meet their customer service expectations. The article includes comment from Cole Clark, global vice president for education and research, Oracle, who notes that though there are some schools doing amazing work, there is a tremendous amount of headroom to improve effectiveness without spending truckloads of cash to get it done.

The November 15 edition of Campus Technology includes the following second installment of a two-part series highlighting big data and examines how pioneering schools are mining big data in hopes of improving student learning and performance.  The article highlights multiple schools, including Oracle customer Arizona State University (ASU) which considers itself to be at the forefront of student data analytics.  The article notes that ASU was among the first universities in the country to build a data warehouse and maintains big data and Hadoop working groups.  The article includes comment by John Rome, deputy chief information officer (CIO) and business intelligence (BI) strategist, ASU, who notes that when ASU looks at outsourcing, they consider core versus context.  He also notes that ASU has already outsourced its email as well as the hosting of its ERP and LMS systems. He also notes that the university knows there are big opportunities in big data, and ASU fully intends to exploit them.

"Oracle, of Redwood Shores, Calif., whose products are used by retailers in their back offices as well as on the shopping floor, said customers including Deckers Outdoor Corp. (NASDAQ:DECK), maker of UGG and Teva shoes, has deployed Oracle Retail Platform in global operations as well as 70 stores to improve performance and analysis. Russia's M Video, a consumer electronics retailer, had deployed Oracle Commerce software to connect 280 stores in at least 120 cities. As well, it might tap other products, including Endeca and Oracle ATG Web Commerce in 280 stores in 120 Russian cities. Oracle already sells systems and services to the top 20 global retailers, including human resources software and customer relationship management (CRM) systems to compete with IBM, Salesforce.com (NYSE:CRM) and others."

The March 6 edition of Campus Technology includes the following article focusing on why the admissions department is a good place to start for schools moving to the cloud. The article includes comment by Michael Statmore, Chief Information Officer, Post University, who notes that the school has partnered with cloud-based CRM provider Oracle for its online student admissions, a move that's made it far easier for the staff to "unify process and methods." He notes that with the ability to map out tasks and objectives on a central hub, the university has freed up hundreds of hours per year.

The Moscow office of Oracle presented a study Evolution of Experience Retailing, held corporation in Brazil, the UK, Germany, China, Russia, the U.S. and Japan. In each country, through a specially selected site were surveyed about 500 people from 18 to 60 years.

Supervalu has enhanced its deployment of 2,200-plus iPads to managers across its enterprise by implementing the Oracle Identity Management 11g Release 2, providing secure, real-time access to back-office applications and business data from anywhere on the store floor. The Oracle solution replaced two separate directory environments with just one directory, with a 98% conversion rate for applications that integrate with the directory, minimizing downtime and user impact. The deployment also consolidated the directory server infrastructure from 15 servers down to five, reducing IT complexity and management responsibilities

Stacey Shulman, chief information officer and head of e-commerce for American Apparel: "We had anticipated four times the traffic from Cyber Monday 2011, but we ended up with 20 times the traffic," she says.

"The ability to gain insight into our customers' preferences to make more informed merchandising decisions is a critical component of our strategy to exceed the expectations of our customers." - Finish Line executive vice president and chief merchandising officer Scott Hoffman