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As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Oracle (www.oracle.com) introduced the MICROS Workstation 6, using Microsoft Windows Embedded 8.1 and the latest Intel Atom processor. It works in concert with mobile, cloud and social media to deliver consistent, integrated content across multiple sources, and can offer guest recommendations, special promotion rollouts and more. The Workstation 6 incorporates the design elements of a mobile POS in an ergonomic, all-in-one design with a 15.6-inch-wide HD touchscreen, and a spill and impact resistant enclose. Additionally, it can be mounted on a stand that allows staff to adjust the screen angle or swivel it for guest to view. The integrated, three-track magnetic card reader allows for 3DES or AES encryption upon swiping, and includes six USB ports for attaching printers, scanners, cash drawers and more.

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

Next-Gen POS Works with Mobile, Cloud and Social to Deliver Integrated Content As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

The new talent management system also gives the company better insight into its recruiting process through advanced reporting and analytics.

The new talent management system also gives the company better insight into its recruiting process through advanced reporting and analytics.

The Global Hotel Alliance (www.gha.com) runs a customer loyalty program known as Discover on behalf of its brands, providing a technological systems platform for members to use. "We provide knowledge and insights to help our member brands run a loyalty program," Folker Heim, director of loyalty marketing, says... The backbone of the program is the OPERA customer informa­tion system (OCIS) which is connected to the OPERA PMS (www.oracle.com/hospitality). "We exchange data on loyalty program members, profile, preferences, card members, join dates, amount of rewards, rewards redeemed and so on," Heim explains.

New services accelerate time to insight and enable customers to generate value.

To help hospitality companies personalize all aspects of their engagement with customers while also delivering an excellent guest experience on site, Oracle has introduced a cloud services version of its industry-leading suite of hospitality solutions. The new Oracle Hospitality cloud services enable hotel and casino operators to better manage every aspect of their customer relationships and on-site operations, while simplifying their IT infrastructure and deriving value faster from new innovations.

Oracle Introduces New Cloud Services for Hotels and Casinos New Oracle Cloud services will enable hotels, casinos and other hospitality companies to personalize and improve the guest experience while making operations more efficient. To help hospitality companies personalize all aspects of their engagement with customers while also delivering an excellent guest experience on site, Oracle introduced a cloud services version of its suite of hospitality solutions. The new Oracle Hospitality cloud services enable hotel and casino operators to better manage every aspect of their customer relationships and on-site operations, while simplifying their IT infrastructure and deriving value faster from new innovations.