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ay Carlin, vice president of hospitality strategy and solutions management at software firm Oracle, noted that companies like Starbucks, Marriott International, and Starwood Hotels and Resorts Worldwide are pioneering mobile tools that are enhancing customer loyalty. In a recently released survey, "Millennials and Hospitality: The Redefinition of Service," Oracle noted how 23% of American millennials already manage loyalty programs via mobile. Another 52% want to in the future.

Elevating Hospitality to the Cloud By Dr. Peter Agel, Global Segment Leader Hotels, Oracle - Converting to dynamic, centralized, pay-as-you-go computing is helping hoteliers improve profitability, lower cost, and meet...

Last week I traveled to Orlando to attend Oracle Connect, which is a little more than a typical users group and still attracts many of its customers from multiple industries. I absolutely enjoyed being there and attended many sessions including one where Marriott was sharing its ongoing installation activity with Oracle, which I am guessing at times has been a bit overwhelming considering how many hotels they are doing each month. It was a great conference that allowed me to bump into so many I knew, and nothing beats face-to-face reconnecting. I thank Oracle for inviting me.

More than 20 percent of millennials have used their mobile devices to check into a hotel while 46 percent have booked a hotel stay the same way.

Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends Micros' commitment to providing fast, reliable service and solutions. Oracle acquired Micros in 2014.

Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends Micros' commitment to providing fast, reliable service and solutions. Oracle acquired Micros in 2014.

Building on the foundation that Micros established serving the hotel and F&B industries, Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile and guest-experience technology. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle."

Building on the foundation that Micros established serving the hotel and F&B industries, Oracle has launched Oracle Hospitality Global Business Unit to accelerate development of cloud, mobile and guest-experience technology. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle."

Changing expectations and a new generation of users are transforming the face of business applications When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.

Changing expectations and a new generation of users are transforming the face of business applications When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.

Oracle, building on the strong foundation MICROS established serving the hotel and food and beverage industries, has launched Oracle Hospitality Global Business Unit to accelerate development of innovative cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends MICROS' commitment to providing fast, reliable service and solutions to customers both large and small.

Oracle, building on the strong foundation MICROS established serving the hotel and food and beverage industries, has launched Oracle Hospitality Global Business Unit to accelerate development of innovative cloud, mobile, and guest experience technology. With hundreds of thousands of systems already deployed in hotels, restaurants, cruise operations, and other venues on all seven continents, Oracle Hospitality extends MICROS' commitment to providing fast, reliable service and solutions to customers both large and small.

The company plans to serve the hotel, restaurant, cruise and casino industries. Oracle Corp. is setting up a division for hospitality technology services that will serve the hotel, restaurant, cruise and casino industries. Oracle will provide software, hardware and cloud storage for point-of-sale systems, and build out broader mobile-device technology for hospitality staff. The company is looking to make the most of last year's acquisition of point-of-sale system provider Micros Systems. Micros has more than 330,000 hospitality customers across 180 countries.

The company plans to serve the hotel, restaurant, cruise and casino industries. Oracle Corp. is setting up a division for hospitality technology services that will serve the hotel, restaurant, cruise and casino industries. Oracle will provide software, hardware and cloud storage for point-of-sale systems, and build out broader mobile-device technology for hospitality staff. The company is looking to make the most of last year's acquisition of point-of-sale system provider Micros Systems. Micros has more than 330,000 hospitality customers across 180 countries.

"It changes the way your hotel operates," said Boro Petrovic, Oracle Hospitality's chief technology architect. "Your workforce is constantly connected. If you need to send housekeeping or maintenance to a room, you can do that from your smartphone somewhere else on the property."

"It changes the way your hotel operates," said Boro Petrovic, Oracle Hospitality's chief technology architect. "Your workforce is constantly connected. If you need to send housekeeping or maintenance to a room, you can do that from your smartphone somewhere else on the property."

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

WASHINGTON, DC—Oracle has introduced Oracle’s Micros Workstation 6, a point-of-sales (POS) terminal designed to work with mobile, cloud and social media to deliver consistent, integrated content across multiple sources.

WASHINGTON, DC—Oracle has introduced Oracle’s Micros Workstation 6, a point-of-sales (POS) terminal designed to work with mobile, cloud and social media to deliver consistent, integrated content across multiple sources.

At the Oracle Industry Connect conference in Washington, D.C., the technology company announced a new workstation for hotels and restaurants. Oracle's MICROS Workstation 6 works with mobile, cloud and social media to deliver consistent and integrated content across multiple sources.

At the Oracle Industry Connect conference in Washington, D.C., the technology company announced a new workstation for hotels and restaurants. Oracle's MICROS Workstation 6 works with mobile, cloud and social media to deliver consistent and integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

As hotels and restaurants employ mobile, social, and informational tools to connect with guests, they require a new type of "engagement" device at the point of service (POS). To meet this need, Oracle today introduced Oracle's MICROS Workstation 6 with a fresh, modern design that provides hospitality and select retail venues with a next-generation POS terminal that works in concert with mobile, cloud, and social media to deliver consistent, integrated content across multiple sources.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

Launch news brief. Includes quote from Bob Weiler.

Video The Micros Systems Inc point of sales system for restaurants seems pretty slick. MICROS provides comprehensive restaurant point-of-service (POS) solutions that can be scaled to meet the needs of every type and size of restaurant, whether you operate a single restaurant or hundreds. Our modular restaurant POS systems can [...]

Video The Micros Systems Inc point of sales system for restaurants seems pretty slick. MICROS provides comprehensive restaurant point-of-service (POS) solutions that can be scaled to meet the needs of every type and size of restaurant, whether you operate a single restaurant or hundreds. Our modular restaurant POS systems can [...]

Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report. "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."

Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report. "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."

For its part, Oracle Hospitality will build on the foundation that Micros established in the hotel and F&B industries. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle." Oracle's platform for the hospitality industry offers comprehensive and integrated software, cloud offerings and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains. Webster noted that the company has several short-term priorities: a seamless transition for customers, an organizational structure based on business segments; and integration of Micros with Oracle's technology.

For its part, Oracle Hospitality will build on the foundation that Micros established in the hotel and F&B industries. Mike Webster, SVP and general manager, Oracle Retail and Hospitality, told Hotel Business that the integration has been going quite well (Oracle acquired Micros in 2014), and that combining the companies into Oracle Hospitality will allow customers to get the best of both worlds: "We're preserving the intimacy and domain expertise that Micros had built and combining that with the scale and global reach of Oracle." Oracle's platform for the hospitality industry offers comprehensive and integrated software, cloud offerings and hardware solutions for hotels, casinos, table and quick-service restaurants, sports and entertainment venues, and cruise operations from small independents to large global chains. Webster noted that the company has several short-term priorities: a seamless transition for customers, an organizational structure based on business segments; and integration of Micros with Oracle's technology.

Oracle demonstrated its new Micros Workstation 6, a next-generation POS terminal that allows the sharing of content across a varying suite of devices, from the fixed station to a hand-held tablet.