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Oracle Retail

National Pen boosts web sales with more personalized content | Internet Retailer - 0 views

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    Since replacing its home-grown e-commerce software in 2011 with Oracle Corp.'s Oracle Commerce software, National Pen has grown e-commerce sales by about 20% per year, CEO Dave Thompson says. As a result, e-commerce now accounts for 20% of total revenue, or $54 million out of $270 million this year, he notes.
Oracle Retail

Personalization Delivers Big E-Commerce Wins For National Pen - Retail TouchPoints - 0 views

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    Following the implementation of a new e-Commerce solution from Oracle, National Pen has seen its loyalty and retention rates rise significantly; and e-Commerce average order size is now 20% larger than the company's traditional direct mail orders. National Pen, a 60-year-old company, supplies personalized, branded products to more than 1.2 million customers in 27 countries.
Oracle Retail

Keeping returns in check | Internet Retailer - 0 views

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    Returns are a fact of retailing and merchants have to be ready to deal with them. For instance, Stage's Oracle Corp. merchandising system allows the retailer to route online returns to either a distribution center if an item is still in season and salable or, if it isn't, to one of four clearance centers the chain maintains.

    During the holiday season, Hunter sets up special arrangements with makers of traditional holiday gifts, such as heated ice scrapers and other small items that might be featured in a Black Friday display, to have those products returned directly to the manufacturers or to have them shipped back in bulk from the stores' returned goods center in Jacksonville, Texas. Some vendors also agree to take back unsold products.
Oracle Retail

Neiman Marcus generates more than a quarter of revenue online | Internet Retailer - 0 views

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    Neiman Marcus generates more than a quarter of revenue online so far this year - In its IPO filing, the luxury retailer says it plans to invest more in mobile. "We are able to associate substantially all browsing behavior on our digital platforms with unique individuals," the company states in the filing. "By aggregating this data and employing advanced analytics, we are able to generate a single view of these customers' engagement with our brands. We utilize this data to enhance the interactions with our customers when they are in our stores and personalize the presentation of merchandise to our customers when they shop online."

    Neiman Marcus uses Bloomreach, Oracle, Rapleaf, RichRelevance, WibiData and in-house services for personalization, according to Top500Guide.com.
oraclehbu

A Migration Roadmap: Keys for Moving to a Cloud POS - 0 views

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    ...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind.

    "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."
oraclehbu

Loyalty: The Next Generation - 0 views

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    The Global Hotel Alliance (www.gha.com) runs a customer loyalty program known as Discover on behalf of its brands, providing a technological systems platform for members to use. "We provide knowledge and insights to help our member brands run a loyalty program," Folker Heim, director of loyalty marketing, says...

    The backbone of the program is the OPERA customer informa­tion system (OCIS) which is connected to the OPERA PMS (www.oracle.com/hospitality). "We exchange data on loyalty program members, profile, preferences, card members, join dates, amount of rewards, rewards redeemed and so on," Heim explains.
Oracle Retail

Charming Charlie Modernizes Technology Foundation | RIS News - 0 views

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    Women's contemporary jewelry and accessory retailer Charming Charlie has met consumer demand with a timely technology upgrade that supports both its immediate needs and its international expansion plans.
Oracle Retail

Racing into Digital: A conversation with Kohl's CIO Janet Schalk | STORES Media - 0 views

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    "...We're really marrying up purchase behavior within the stores, purchase behavior in the digital channels and other external information to put together more relevant assortments. It's a great partnership between our merchants and our e-commerce business to bring it to life."
Oracle Retail

Toys "R" Us to move e-commerce operations in-house - NorthJersey.com - 0 views

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    Toys said it will be using Oracle ATG e-commerce software to build its new Web platform.

    The decision "tells me they're looking to increase the percentage of business they do online," said Paula Rosenblum,managing partner at RSR Research, a research and consulting firm that specializes in retail technology. GSI, and now eBay Enterprises, typically don't handle operations for the largest retailers, she said.

    Rosenblum said she is surprised Toys hadn't moved in this direction already. "Given that they've been under attack by Amazon and WalMart both, you would think they would have done this sooner," she said.
Oracle Retail

Top 500 U.S. E-Retailers - Toys 'R' Us makes a big e-commerce play - 0 views

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    The retail chain will build a new online retail platform using software from Oracle after years of outsourcing web sales to GSI Commerce, now eBay Enterprise. It's the latest in a series of retail chains taking control of their own e-commerce destiny.
Oracle Retail

CIO interview: Andy Haywood, group CIO, N Brown | Computerweekly - 0 views

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    On the back end, there is another large implementation - the company's core trading platform will be the Oracle Retail Suite, which will include sub-products Retail Merchandising System, Retail Sales Audit and RPM for database monitoring.

    "[With the Oracle systems] it's all about controls, stability, joining up - the usual things. We've got lots of heritage systems. So the idea is to get a back end that's solid, secure, reliable and less complex than other technologies we currently have," says Haywood.
Oracle Retail

ULTA Beauty's Quest for the Ultimate Omni-Channel Experience | Innovative Retail Solutions - 0 views

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    Almost two years after an intensive e-commerce upgrade, Ulta Beauty is making steady progress toward its goal of reaching 10% of total sales via the Internet - a major milestone in the cosmetics segment.
Oracle Retail

Planning for the Next Generation of Retailing | STORES Magazine - 0 views

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    A conversation with Gordmans CIO Richard Heyman.
Oracle Retail

Constructing Greatness: Kohl's Plan to be America's Most Engaging Retailer | RIS News - 0 views

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    ...To superpower its innovation capabilities Kohl's selected Oracle Commerce to power its e-commerce engine. The Digital Center worked with Oracle to customize the solution to fit the retailer's specifications and ensure that the platform was prepared not only for today's requirements, but tomorrow's challenges.
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    ...To superpower its innovation capabilities Kohl's selected Oracle Commerce to power its e-commerce engine. The Digital Center worked with Oracle to customize the solution to fit the retailer's specifications and ensure that the platform was prepared not only for today's requirements, but tomorrow's challenges.
Oracle Retail

BJ's Wholesale Club drives shrinkage down and profitability up | STORES Magazine - 0 views

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    BJ's recently went through a major upgrade of its XBR system when it served as Oracle's beta site for XBRi, a cloud-based version that uses a front-end analytics and reporting tool called Ingenium.

    "The new tool has several components that have helped us," says assistant VP of asset protection Brendan Fitzgerald. "It comes with a series of canned reports that we have been able to modify to meet the needs of our business. One thing we're doing is creating subscriptions for our regional asset protection managers to review weekly, which gives them a look at their region and their clubs. We've also been able to use the available functionality of those reports to send a weekly set of reports to our clubs that they can use to investigate activity and identify cases."
oraclehbu

A glimpse into the future reveals business apps in the cloud - 0 views

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    DOWNLOAD/REGISTRATION Required
    This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.
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    DOWNLOAD/REGISTRATION Required
    This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.
oraclehbu

Are your business applications in the cloud? - 0 views

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    Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report.

    "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."
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    Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report.

    "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."
oraclehbu

Old Country Buffet owner uses new mobile BI tools to track POS data - FierceMobileIT - 0 views

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    To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.
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    To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.
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