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Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report. "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."

Tony Kontzer's article on Ovation Brands - including a quote from CIO Patrick Benson - was called out in the editor's note at the beginning of the special report. "Those who have gone beyond testing the waters are finding there is no looking back. In Tony Kontzer's cover story, Ovation Brands CIO Patrick Benson recounts how the chain restaurant operator was faced with an outdated IT infrastructure and needed help fast; it found it in software as a service. "The major difference in the journey has been the warp speed at which we were really able to do this. It wasn't artificial or forced. It's just an organically faster process," Benson said. "We used to wait a day or two just to get the previous day's performance information. That stuff now becomes real-time."

Changing expectations and a new generation of users are transforming the face of business applications When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.

Changing expectations and a new generation of users are transforming the face of business applications When Patrick Benson joined Ovation Brands back in September 2013, he was given a tall order: modernize an array of legacy IT systems that could no longer keep up with the restaurant-chain conglomerate's business processes.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

DOWNLOAD/REGISTRATION Required This cover story of this special report features Ovation Brands, who had just gone live on Oracle ERP Cloud and Oracle HCM Cloud (and still implementing Oracle EPM Cloud). The story chronicles Ovation's move to the cloud, starting small, adding Micros, then implementing ERP and HR in the cloud, citing business gains, newfound analytical insight and lower operating cost as benefits of the migration.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

To get a handle on the enormous amount of data generated by its restaurants, Ovation Brands, which operates Old Country Buffet and other restaurants, employs Oracle's cloud-based system that collects data from its Micros point-of-sale systems and processes the data using the MyMicros business intelligence and Micros InMotion mobile tools.

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."

...For Ovation Brands choosing to move the POS to the cloud was a matter of "future-proofing." The company already had experience and a comfort level with the cloud through its back-office system and was ready to move its POS above property with very specific goals in mind. "We were looking for something that had high-speed to value, lower cost of ownership and would save us from the traditional IT intensive POS implementation where you have to administer it and have a staff to support it," Benson says. "Having the POS in the cloud helps us modernize the way we conduct business."