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To help retailers accelerate their design and implementation of an enterprise data warehouse, Oracle today introduced the Oracle® Retail Data Model, a standards-based data model for Oracle Database.

To help retailers improve customer service and increase efficiency, Oracle today introduced Oracle Retail Mobile Point-of-Service

"For retailers to deliver the omnichannel experience customers are demanding, they must effectively manage operational and customer data across channels," says Mike Webster, senior vice president and general manager, Oracle Retail.

To help retailers improve customer service and increase efficiency, Oracle introduced Oracle Retail Mobile Point-of-Service, a mobile extension to Oracle Retail Point-of-Service (POS) that enables store associates to assist customers and securely complete transactions from anywhere in the store using mobile devices

Canadian retailer offering luggage, handbags and accessories, has selected Oracle Retail solutions to optimize operations and establish an integrated, scalable platform to help drive growth

"As Bentley continues to expand throughout Canada, we need to upgrade and integrate our core merchandising and supply chain systems to support ongoing profitable growth," said Dominic Breton, vice president of merchandise planning and information technology, The Bentley Group.

Oracle-sponsored Report Reveals Consumers' Cross-channel Behavior

South African fashion retailer has implemented Oracle ATG Web Commerce applications to underpin its new cross-channel commerce offering which went live early this summer.

Mobile POS is becoming increasingly more popular among both consumers and retailers as it speeds and simplifies checkout, eliminates lines, reduces costs and helps keep personnel out in the store, talking with customers

Making better business decisions requires retailers to break down silos between company divisions, and deliver scalable predictive tools that allow managers enterprise-wide to sift through mission-critical information.  Chain Store Age talked with Andrea Morgan-Vandome, VP retail strategy and solution marketing, Oracle Retail, about how retailers can use new BI tools to make it happen.

"It's become mission critical to understand what is going on across the enterprise and why it is happening," Morgan-Vandome explained. "To make this a reality, each different line of business user needs to get a perspective of activity impacting all divisions." Nine out of 10 C-level retail executives reported that their organization is collecting and managing an average of 98% more business information than two years ago, according to a recent survey conducted by Oracle, Redwood Shores, Calif. And the sources are ever-growing. For example, 43% of data stems from customer information, 33% from operations, and 30% sales and marketing, according to the survey.

Omni-channel growth and international expansion are fueling investment in technology that connects the entire retail organization with the consumer in both virtual and physical environments

What follows is a compendium of educated guesses and forecasts, and the editors at STORES would like to think that most of them have value. Still, if we had to sum up our expectations for 2013 in one word, it would be "convergence" - tying together the web, Big Data, analytics, mobile, social and all things digital to deliver a seamless experience to shoppers...

STORES' annual predictions feature is the result of months spent absorbing and processing the insights of numerous retail experts. STORES wishes to acknowledge the individuals and organizations who generously shared their time and views on key topics... David Dorf and Michael Webster, Oracle; Gary Penn, QuikSilver; Michael Haydock, IBM; Brian Kilcourse, Retail Systems Research

...According to "The Connected Consumer 2012: Evolving Behavior Patterns," an Oracle survey of more than 1,000 consumers, store associates make a big difference; 40 percent of respondents said a savvy store associate can impact their final product selection more than a website. As a result, says David Dorf, Oracle's senior director of technology strategy, "a lot of retailers need to invest in their store associates, and make sure they're armed with at least as much information about their products as can be found on the web."

With the Oracle Retail system supporting its e-commerce site and 26 stores in 11 states, Von Maur is able to respond more quickly to customer demand, maintain appropriate inventory levels, and increase sales by having the right products

"Oracle Retail solutions have helped to optimize our operations," said Joy Place, VP of Merchandising, Von Maur, in a company press release. "Achieving the balance between inventory levels and customer satisfaction has been key to our success, and we expect to maintain that balance in the future as we continue to grow."

Von Maur department stores has rolled out the Oracle Retail Merchandising System suite of applications to support same-store revenue growth, as well as expansion into new markets. With the Oracle Retail system supporting its e-commerce site and 26 stores, the retailer is able to respond more quickly to customer demand, maintain appropriate inventory levels, and increase sales by having the right products in the right location. "At Von Maur, it's about providing our customer with the best service possible, while simultaneously offering a unique mix of products," said Joy Place, vice president of merchandising for Von Maur.