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rachelrosen

Network Solutions | Role of Computer Networking in Hospitality Industry - 1 views

  • Network inside your organization is as important as outside. Things not end there; when some guests reach your hotel you will need a network to keep track of reservation, inventory, services, and maintenance. Free Wi-Fi accessibility, guests’ connection with front desk and monitoring for safety; these things have now become the signature of modern hospitality. LAN connection for easy and safe data transfer and all other things are needed in networking for smooth running of your hotel.
  • nization is as important as outside. Things not end there; when some guests reach your hotel you will need a network to keep track of reservation, inventory, services, and maintenance. Free Wi-Fi accessibility, guests’ connection with front desk and monitoring for safety; these things have now become the signature of modern hospitality. LAN connection for easy and safe data transfer and all other things are needed in networking for smooth running of your hotel. In hotels, computer networking play a vital role, communication between workers and staff creates a stable environment. Communication between front desk and manger office is important as in case of any unusual event. And the link of rooms with the service providers’ staff creates a healthy effect on guest’s mind when services are provided to them in no measure of time. Fire alarm or emergency alarm in case of any accident ensures the guest’s safety and also increase the rating of your hotel. The interlinked electronic systems in rooms which control all the electronic devices in room are too much helpful. The Wi-Fi accessibility now becomes an essential thing in hotels. So networking makes it possible to provide that service efficiently. Some five star hotels provide alarm bells on the table in the dining restaurants. These bell ring in the kitchen and makes it possible for the staff to attend each incoming guests at that time and avoid complaints. Here we present a complete solution to all your network problems; Network Solutions Why Network Solutions? Network Solutions is an organization with an extensive geographic stretch providing IT guides. They have worked with almost every kind of business organization and have an extensive vision of their work. They have genius IT specialists who not only show their professional aptitude during their work but also show personal interest in your business that content you mentally. They have an experience of almost all fields as they have worked with almost every genre of business you can think off from health care to education or flaunting fashion to secret secure banking systems. They know perfectly how to prove themselves as the best option available. They work with you, understand you, give respect to your needs and know how to use resources efficiently and bring up with something that does wonders your business. Some of their core networking values are: Envisage They do a lot of research work and observation, and try to sum up things. First they give a close view to your business in order to know your need of networking. They predict the average traffic you are going to have on your network. So that they can provide you with the best and never disturbing network facilities. In Hospitality industry the network traffic depends on your choice, how much you want to give ease to your business or your guests, connecting every room with the front desk or you just want to establish a connection between you workers and manager. Identification  They observe your style and know your needs. And now is the time to identify your problems and your pains. In hotels the problems you face in network in unresponsive and slow communication which creates irritation both among your guests and workers. So to save you from pain Network Solutions is there. Monitoring They monitors the WAN accessibility and the performance of the established network. Measure Fair usage policy and to monitor the traffic of net is another important thing in networking. Network Solutions has made it possible for you. Analyze Analyze the general or common pattern traffic utilization patterns and try to make it more seamless. Automation The network change and configuration are under Automation. Troubleshoot Any kind of trouble in network afterwards, network solution is there to fix it.  To ensure the quality of their  service. (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })(); Leave a Reply Click here to cancel reply. Comment
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    Networks provide efficiency in the hospitality industry on a multitude of platforms. They are useful to the resort itself, who can connect and make reservations, check guests in, allow guests to charge food or additional items to their rooms, and provide service for any additional guest needs. For guests they can make reservations, learn about the hotel, and be connected and feel at home even away from home. More than that, networks can connect in the article posted and provide security, connecting the entire resort. For example, if there is an emergency the network can link to all rooms and set off the alarm to inform the guest.
rpere092

Marriott's Acquisition of Starwood Receives Antitrust Approval in China; Marriott and S... - 0 views

  • As this was the last regulatory approval required to complete the merger, Marriott and Starwood are now able to proceed with closing the transaction and expect the transaction to be completed before the market opens on September 23, pending satisfaction of customary closing requirements. Upon closing, Marriott will solidify its status as the world's largest hotel company.
  • Starwood expects its shares will cease trading on the New York Stock Exchange before market open on September 23, 2016. As previously announced, Starwood shareholders will receive $21.00 in cash and 0.80 shares of Marriott International, Inc. Class A common stock for each share of Starwood Hotels & Resorts Worldwide, Inc. common stock.
  • Assuming that the transaction closes as expected, former Starwood shareholders will be entitled to receive Marriott's quarterly cash dividend of 30 cents ($0.30) per share of Marriott common stock that Marriott's Board of Directors declared on September 13, 2016 and which is payable to all Marriott shareholders of record at the close of business on September 23, 2016.
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  • The parties' plans for closing the merger transaction and delisting Starwood Hotels & Resorts shares are "forward-looking statements" within the meaning of U.S. federal securities laws, and are not historical facts.
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    This article showcases the possible merger of Starwood Hotels and Marriott International. Per the article, the merger has not been confirmed but if and when it goes through, Marriott will become the world's largest hotel company.
jalipman

Gale Academic OneFile - Document - The anti-Venmo? Banks' p-to-p payment product eschew... - 0 views

  • Talie Baker, an analyst at Aite Group, said that she does not think users are demanding a social network for P-to-P payments. "Most users are interested in security and ubiquity," she said in an email, referring to the overall size and scope of the payment network.
  • But over time, Zelle's partner banks hope to support a wide range of business-to-business and business-to-consumer payments that seem more likely to generate revenue. Participating banks are also hoping that the P-to-P service will result in more satisfied retail customers, who are less likely to leave for another bank.
    • jalipman
       
      During the COVID19 pandemic this is especially true. A restaurant that can use venmo can create and literally contactless pickup of food as well as retailers can do this as well.
  • "If you owe money, you definitely want to show people that you paid, that you're not a deadbeat," said Crone, the CEO of Crone Consulting LLC in San Carlos, Calif.
    • jalipman
       
      Venmo does leverage social pressures to pay which also can limit its market when "charging people on venmo"
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  • oreover, as Venmo moves into in-store payments, its use of social media may offer a way for PayPal to monetize the app's growing popularity, Crone said. After all, when a social media user endorses a particular retailer, that thumbs-up is valuable to the merchant. So the merchant may be willing to pony up for the positive buzz.
  • Zelle's architects considered, but ultimately decided against, mimicking Venmo's marriage of payments and social media, according to Alexander.
    • jalipman
       
      Zelle has placed there focus on security rather than the social aspect in order to reach an older market. It seems as if in the long run Zelle will be able to retain its market better when the social aspect of money sharing becomes an issue. (which in my opinion is almost inevitable)
  • So as we're thinking about the use cases for Zelle, sharing the bar tab for last weekend certainly is one of those. But also other use cases that wouldn't lend themselves to some of the comical social interaction that you see," she added.
  • At the same time, Alexander pointed out that younger adults who have been early adopters of the technology are likely to shape the habits of their parents and other older consumers. "So absolutely we are not ignoring the millennials and their influence," she said.
    • jalipman
       
      This has been mimicked for many things in new technology like smart phones. As well as many social media websites. The younger generation influence drives the market.
  • Transaction volume for Venmo, which is owned by PayPal Holdings, Inc., has grown by at least 130% in each of the last four quarters.
    • jalipman
       
      Venmo being the mainstream digital payment app allows it to continue to dominate. Additionally social pressures to use the app drive the market even further.
  • ts prospects also hinge on whether the big banks have made the right assessment about the willingness of middle-aged folks to mix payments data with their social networks.
    • jalipman
       
      A continual problem with technology advancements is security. In addition to this older people are less willing to use technology and mixing those two together can create an environment where older people are not willing to make the change even if it is more convenient.
  • The successor to a lackluster venture called clearXchange, Zelle is courting adults ages 18 to 54 who already rely heavily on their mobile phones. All told, 103 million U.S. consumers fall into that category. "We would say we're moving P-to-P from millennials to mainstream," said said Lou Anne Alexander, group president of payments at Early Warning Services, the bank-owned company that is developing the system
    • jalipman
       
      Zelle targets a larger demographic allowing it to target possible whole families which eventually would lead to it being the mainstream app overtaking Venmo.
  • But in rebranding and reintroducing a P-to-P payments service, the nation's biggest banks are targeting a broader demographic and betting that people who came of age in the 1980s and 1990s want to be more private about how they spend their money.
  • t's one reason why the person-to-person payment app Venmo -- which encourages users to share spending habits with friends -- is so popular with the 18-to-34-year-old crowd.
    • jalipman
       
      Venmo came in ahead of the curve in the digital banking market. Mainly targeting a younger demographic it has taken off. But this ahead of the curve mentality has allowed banks to create their own digital banking apps engineered towards the older markets.
  • t's one reason why the person-to-person payment app Venmo -- which encourages users to share spending habits with friends -- is so popular with the 18-to-34-year-old crowd.
nelson1oliva

12 Biggest Cloud Providers by Market Share in the World - 0 views

  •  
    This article addresses a main point, "cloud computing is a growing sector". it further accents the economic factor in cloud computing and the need for capital for its maintenance and viability. The article specifically speaks to the limitation of providers due to the high cost required for its implementation. Specifically, where it says " given", the substantial upfront capital needed to be competitive in the field, addresses directly the point that only large developers with deep pockets will be able to not only enter this arena, but also sustain themselves in it. The article also makes a compelling point which is not contradictory , but thought provoking which is that although it is expensive and there is extensive competition, the market and the need is "huge". This means that potentially regardless of the resources it takes to start up, there will be a demand and need for cloud computing services in the future, particularly as more entities refrain and stay away from development and maintenance of their own in house services. The article focuses on the largest players in the sector which one expect are the tech giants; Amazon, Microsoft and Google and the fact that they have a two thirds of market share in the present day, which is a lions share of the market by any standards. The article further discusses this sector in foreign markets and the effect economies such as the Chinese economies will have on these sectors, and in fact addresses how instability in Asian markets directly affect the stability of cloud computing domestically. This is a key area to watch in the future.
vivduru

The blessing and curse of proximity marketing | Marketing Dive - 1 views

  • Over the last few years, retailers have increasingly seen consumers migrate away from brick-and-mortar retail stores in favor of convenient digital outlets.
  • Proximity marketing is a way to appeal to these fundamental consumer desires without sacrificing a focus on the in-store experience. 
  • The Federal Trade Commission (FTC) has brought several enforcement actions against both online and offline companies for failing to comply with their posted privacy policies, failing to adequately safeguard data, failing to honor consumer opt-out promises and for a general lack of transparency.
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  • This type of technology has potentially widespread applications for retailers and marketers working in partnership with each other and sharing data — for example, in airports or shopping malls where a specific marketer may not have a relationship with a particular consumer, but can provide a platform where other retailers can integrate their apps and reach out to that consumer.
  • Today's consumers engage in a shorter purchasing process, but the essential principles that underlie business-to-consumer marketing have not changed — consumers still make emotional buying decisions, they still want to comparison shop t
    • ngerv001
       
      Proximity marketing provides a means to place targeted messages in the hands of consumers, literally. It's the next best thing to actually walking up and putting a product in a customer's hands yourself. Customers might walk right by a sign and ignore it or scroll right past an ad in a social feed but a notification can't be overlooked quite so easily. Sending messages directly to nearby mobile users' phones increases engagement dramatically. Beacons drive promotions that are relevant to what clients are looking for, in real time, in places where it is easy for them to make a purchase.
  • Whether you are a fashion retailer or a chain drugstore, proximity marketing should be on your radar
  • According to recent studies, including a report by Retail Touchpoints, nearly half of retailers in the U.S. la
  • unched proximity marketing programs going into 2016, and the number has only skyrocketed this year. 
  • Department stores such as Macy’s, Nordstrom and Neiman Marcus, as well as major fashion retailers such as Urban Outfitters and American Eagle, are already using beacons to target consumers based on their physical location
  • t a basic level, beacons emit radio signals to connect with nearby consumers’ mobile devices, working in conjunction with a retailer-specific app in order to push certain notifications to consumers when they are in proximity to the beacon — for example, a special offer for a product in the aisle in which they are browsing.
  • From marketers’ perspective, navigating these requirements poses a unique dilemma: how can they create content compelling enough to convince the consumer to stay committed through the opt-in process to share their data?
  • These reports and guidelines highlight the need for consumers to be informed of any data or tracking that they may not expect — for example, interaction with a broad-spectrum beacon that reaches beyond the confines of an affirmatively-downloaded retailer app.
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    This article helped me gain a better undestanding of proximity marketing and beacons. Beacons emit radio signals to connect with nearby consumers' mobile devices. This article discusses some of the pros and cons to proximity marketing in order to best engage consumers. Proximity marketing is a fairly new concept that is beginning to skyrocket.
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    I found the information about the legal requirements very interesting. If a notification pops up on my phone to ask if I would like to share information, like location, I almost never do.
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    Modern society is an era of big data. There are indeed many benefits to using proximity marketing. But pay attention to avoid excessive spam, so as not to cause customer dislike.
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    This article talks about the benefits of proximity marketing and why it is the new wave in which companies should get engaged and begin finding ways to utilize this kind of marketing amongst their consumers. The collected data is priceless information for a company to gather about its ideal customers and how to engage them. However, the downsides the article brings up are the legalities around opt-in and the opportunity to allow consumers to opt-out with ease, and the pressures to get the marketing continuously. That is a compliance issue that companies should stay clear and consider. Also, it the importance to build security features to care for this data and information being shared online.
Sophia Yam

Shangri-La Launches Mobile Application for iPhone - 0 views

  • new app will not only encompass all the features of the website's functions, but it will now provide easy access and booking for Shangri-La's 72 hotels and resorts at one's fingertips, anywhere in the world.
  • allows guests to search and book real-time reservations at all Shangri-La hotel locations, view all special promotions and receive location-based offers at specific hotels with GPS technology, and manage their Golden Circle loyalty programme membership account efficiently
  •  Explore, book, view and edit room reservations at over 70 Shangri-La, Traders and Kerry hotels and resorts• Join Golden Circle quickly with just a few taps• Check Golden Circle Award Points balance and manage the membership account• Redeem points for complimentary stays plus dining and CHI, The Spa vouchers• Get travel tips, read and share travel stories with Golden Circle members• Integrate with popular social media platforms• Connect to the nearest international toll-free numbers for 24/7 customer support using location-based GPS technology• Retrieve offers and stories at Shangri-La hotels with the built-in QR code scanner
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  • Plans are already underway for the second phase of this versatile mobile app that will be launched in the first quarter of 2013 to develop the following additional features that would include more hotel-centric features:• Retrieve room text and voice messages• Set up and cancel a wake-up call• Folio review and express check-out• Make a turndown request• Luggage service request• Individual hotel directory• In-room dining menu and order• Table reservations at different restaurants• Local weather• Airline arrival and departure flight status
  • users who download the app and share their travel stories in "Your Circle" – the segment dedicated to personalised feature contributions within the programme's travel site "Inner Circle" - will have the opportunity to win one of the 20 luxurious vacations, each of which is a three-night stay in an Executive Suite at any Shangri-La hotel or resort of their choice.
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    Just last year Shangri-La have launched a mobile application for its diverse guests to make reservation on their smart phone. The application is  available in Ipad and android phone. Guest can view special promotion and their membership points (Golden Circle). Guests can redeem their points to book complimentary nights for their next stay. In addition, the applications will have built in QR code scanner.  Shangri-La plans to add features in the first quarter of 2013, that include room text, voice message, special requests, local weathers and to set up wake up calls. User that download the application can also share stories about their stay in "Your Circle". 
Cindy Saunders

Conference News - Presentation Solutions - EventMobi Adds Attendee Networking Feature -... - 0 views

  • EventMobi, recently added a new Attendee Networking feature that lets meeting attendees connect with each other before, during, and after an event using Private In-App chat that also includes integration with LinkedIn profile information. 
  • Attendees can network with other meeting attendees by creating their own personal app profiles
  • messaging one another before the event even begins
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  • They also
  • have the power to disclose certain information about themselves, including specializations, region, interest
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    This new feature from EventMobi allows conference attendees to pre-engage with each other prior to the conference. Much like a 'chat-room' of days past, sharing interests will allow attendees with like interests to meet or 'chat' with each other. Imagine a first time attendee 'room' where first time conference attendees have the ability to immediately connect with each other to share in the conference together....they don't know anyone, don't know what to expect, etc., when it can be difficult to break into a repeating conference where many of the attendees know each other. Or how about a "morning runner" group, or a 'I like dogs group' for a veterinarian conference. It's a great move forward for conference attendees.
Cecilia Lucas

Cvent Introduces Mobile-Friendly Online Registration and Event Websites - 0 views

  • Create
  • Create dynamic content for emails that can vary based on information known about
  • Social media upgrades: Promote sharing and increase the event's exposure by prompting users who have just completed the registration process to share the event with their social networks;
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  • Cvent, the world's largest cloud-based provider of event management, venue selection and web survey solutions, today announced several advancements to its event management solution,
  • website and registration form
  • website and registration form
  • website and registration form
  • Mobile-friendly additions: Instantly create and design a mobile-optimized event website and registration form
  • Mobile-friendly additions:
  • Mobile-friendly additions:
  • Social media upgrades:
  • Social media upgrades:
  • Mobile-friendly additions:
  • Mobile-Friendly Enhancements Take the Lead in the Company’s Recent Product Upgrade; Joined by Deeper Social Media Integrations and eMarketing Advancements
  • Enhancements to Cvent's event management solution include:
  • mobile-optimized event
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    Cvent the world's largest event management cloud based company introduces new mobile friendly technology that allows users to register via their cell phones which enhances social media integration by encouraging users to share their attendance and in turn increase the events exposure. Attendees can also search for nearby activities and restaurants with the geolocation feature.
Leann Taylor

MGM Resorts, Las Vegas Sands, Caesars Entertainment to Present with BlackLine at... -- ... - 0 views

  • Until recently, accounting/finance departments have had to rely on spreadsheet-driven processes that often contain hidden errors, resulting in costly mistakes.
  • The BlackLine presentation will focus on how automating traditionally manual accounting processes, such as account reconciliations, can virtually eliminate spreadsheets – and the errors/headaches that come with them – and ultimately help large hotels, resorts and casinos (which are often operating on a global basis) "achieve balance sheet integrity."
  • Attendees will leave the session with knowledge of how they can: Implement technology to automate the entire financial close process, increasing control and visibility across the board Ensure timely, accurate and documented communications between all departments (accounting, finance, compliance, auditing, etc.) Realize exceptional ROI in a very short timeframe Improve the accuracy and timeliness of compliance reporting Define responsibility and process ownership Manage compliance while servicing multiple locations
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  • Accuracy, visibility and timeliness of the account reconciliation and financial close processes, as well as the need for real-time access to information with clear, streamlined communications between all parties involved, is more important than ever before.
  • The following panelists will share their insight on how organizations operating in a shared services environment can communicate better, improve efficiencies, increase productivity and reduce bottom line costs by implementing an automated account reconciliation and financial close system
  • BlackLine Systems was the first to develop and offer a commercially available Balance Sheet Account Reconciliation solution.
  • provides quick-to-implement, scalable and easy-to-use applications that automate the entire financial close process
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    This week's article elaborates on BlackLines Systems, a financial software provider is presenting to MGM Resorts, Las Vegas Sands and Caesars Entertainment the first conference called, Shared Services for Hospitality. The conference is focused on providing information about the advances in their new efficient software to evaluate performance, make better decisions making and external reporting for the hospitality industry. The BlackLine Systems wants to demonstrate the hospitality companies how errors can be minimized with the elimination of today's manual accounting spreadsheets towards better accounting software, which will automate the accounting/financial processes and increase accuracy associated with real time information. This type of technology is essential within the hospitality industry for every type of business to incorporate within their structures for greater efficiency and performance.
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    BlackLine has helped businesses like MGM Resorts, Las Vegas Sands and more to move from the archaic way of manual accounting on spreadsheets. With a new automated system, users have a better way to reconcile accounts and evaluate performance. 
Ruoxi Wang

Hospitality Biz India :: Importance of e-marketing - Sudhanshu Kumar Singh, Group Gener... - 0 views

  • E-Marketing, also called Online Marketing, Internet marketing, I-marketing, web marketing, etc., plays an important role in maintaining hotel revenue as well as occupancy. Several aspects like Search Engine Optimisation (SEO), Social Media Optimisation (SMO), Search Engine Marketing (SEM), Email Marketing , Portal Marketing, Mobile App, Mobile Website, Website Maintenance, Future E-Marketing v/s Offline Marketing have been touched upon in this article in order to give an insight into the strategic importance and role E-marketing can play.  
  • Future of Online Marketing v/s Offline MarketingGrowth of online marketing was low in the initial years due to inhibitions, but it is now growing with extraordinary pace as the confidence of Indian buyers is increasing gradually. Seeing the current behaviour of Indian buyers, online experts estimated that the trend of online marketing will become a basic phenomenon among buyers in coming years. The present and future e-marketers are keeping their eyes on the Indian market trends and studying the consumer behaviour for creating best and attractive deals potential clients.
  • Portal Marketing: Another form of online revenue sharing consists in people working together and registering online in a way similar to that of a corporation and sharing the proceeds. A third form of revenue sharing on the Internet consists of enticing Internet users to sign up and create content by offering a share of advertising revenue.
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  • Mobile App: It is mobile application software designed to run on smartphones, tablet computers and other mobile devices. It is usually available through application distribution platforms, which are typically operated by the owner of the mobile operating system, such as the Apple App Store, Google Play, Windows Phone Store, and Blackberry App World. Some apps are free, while others must be purchased.
  • Mobile Website: It helps access the world wide web, i.e. the use of browser-based Internet services, from a hand held mobile device, such as a smartphone, a feature phone or a tablet computer, connected to a mobile network or other wireless network.
  • Website Monitoring: This is often used by businesses to ensure that their sites are live and responding. Website monitoring companies that offer website performance monitoring allow businesses to simulate the actions of thousands of visitors to a website and observe how it responds. They also simulate visitors across multiple geographies and servers Internet connections, some monitoring companies can test and display performance data globally in a single view. Performance monitoring tools send out alerts when pages or parts of a website malfunction, which allows the webmaster to correct issues faster.
  • Channel Manager: It helps hoteliers practise a sophisticated pricing strategy with relative ease. It will ensure appropriate responses to the changing market conditions and improve revenue through early identification of sales and promotional needs. In simple words, you will be able to sell rooms to the right guests at the right time at a right price. This will significantly increase the revenue generation capability of a hotel and increase efficiency. Stop overbooking with automatic update rates and inventory across all your multiple channels/travel websites.
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    This article introduced the importance of e-marketing in today's internet time and in the future. This kind of marketing is growing rapidly. Including the use of portal marketing, mobile app, mobile websites, and so on. The author was from India. He said online marketing will grow dynamically in India, especially in hospitality industry. I think it's not only for India, for the developed countries, a media plan for any service industry product has online e-marketing as the first channel to reach the target audience.
Jia Kim

What Are the Advantages of a Human Resource Information System? | eHow - 0 views

  • HRIS is a database or a combination of databases that share information.
  • HRIS has three basic components
  • employee information, payroll and benefits.
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  • core business functions of an organization's human resources department
  • HRIS simplifies reporting and management decision-support activities
  • These systems generate reports and documentation required by state and federal agencies, such as the W-2 Wage and Tax Statement, the Equal Employment Opportunity Commission EEO-1 Employer Detail and Summary Report, and the Department of Labor's Illness and Injury Report
  • monitor employee grievance and performance issues
  • HRIS program will allow for data sharing and integration with other essential business systems, such as finance and supply-chain management.
  • HRIS also links a company's human resources department with its managers and employees
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    This article is about the advanages of HRIS in the organization. Human Resources Information System(HRIS) is a database or a combination of databases that share information related with human resources in the company. HRIS has three basic components such as employee information, payroll and benefits. These represent the core business functions of an organization's human resources department. The HRIS has several advantages as following. First, it facilitate automating and Streamlining Processes which frees up HR staff to do project work and address problems. Secondly, the system supports reporting and decision process. HRIS simplifies reporting and management decision-support activities. Most systems include a variety of standard HR reports that can be used to manage the business and plan for the future, such as, compensation by pay period and year-to-date, benefits enrollment, and employee time and attendance Thirdly, it supports legal compliance. These systems generate reports and documentation required by state and federal agencies, such as the W-2 Wage and Tax Statement, the Equal Employment Opportunity Commission EEO-1 Employer Detail and Summary Report, and the Department of Labor's Illness and Injury Report. It also help to monitor employee grievance and performance issues.
annastone

http://www.hospitalitynet.org/news/4060662.html - 13 views

Six technology trends revolutionizing the hospitality industry include but are not limited to SaaS, Mobility, Social, Personalized Systems, Integration, and Globalization. McIndoe points out that i...

technology hospitality tourism

Jessica Schwec

2014 Business Travel Survey: GDS Booking Volumes Still Rising - Business Travel News - 1 views

  • For all the talk of their ultimate demise, global distribution systems process growing volumes of travel transactions
  • Each of the three primary players continues to provide an array of services to travel management companies, corporate buyers and travelers, and their parent companies are pushing IT services to airlines, hotel companies and others.
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    All of the big three global distribution systems were still expanding as well as increasing productivity and revenue as of June 2014. Amadeus, Sabre and Travelport have each made significant moves in the hospitality industry, although primarily for airlines. Amadeus is by far the largest and currently most successful GDS with the highest profit, booking volume, and market share (air travel). As of 2014 Southwest Airlines was their biggest client, but they provide GDS services and access to over 100 other airlines as well. Sabre is second best to Amadeus. The company elected to go public in 2014 and since then their billable bookings, booking share and growth have all increased modestly. During the same year they gained American Airlines, newly reformed at the time, as a client. Presently, the company expects continued improvement in revenue. Travelport has made the decision not to compete directly with Amadeus or Sabre in that they have chosen not to provide "full passenger services systems to airline on a multi-host basis." However the company is still working closely with Delta Airlines and researching "add-on" features with their main focus being the continued growth of "beyond air" activities. Honestly, I was shocked that Amadeus is the largest and most successful GDS. I truly expected it to be Sabre. This belief was based on what I have personally experienced: every OTA I have used required a link to the Sabre GDS, but I can only recall one that required one to the Amadeus GDS. After reading the chapter 8 of D.V. Tesone's "Hospitality Information Systems and E-Commerce, along with the research report from our discussion forum I have changed my paradigm. Regardless, GDSs are still used widely in the hospitality industry. Different segments of the market prefer to book in different ways: via offline Travel Agents, OTAs, hotel websites or on the phone. Those that use either form of TA are using a GDS.
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    Leisure guests tend to book for themselves with rare exceptions including some forms of international travel and cruise travel. These guests use OTAs or intermediaries such as Travelocity (Owned by a GDS company) or TravelZoo. In the case of TravelZoo, a guest uses the TravelZoo website to access information such as availability and pricing that TravelZoo pulls from a GDS before making a selection and processing a transaction. On the other hand, business and corporate travelers are more likely to use an offline TA. An offline TA is better equipped to meet the needs of a customer whom is travelling for business. Offline TAs require less information when booking a hotel room then an OTA does, making it simple for a secretary to book the travel arrangements for the guest. In addition, offline TAs can work easily with a hotel to make special accommodations. The hotel receives contact information for the travel agency that booked the stay in case clarifications on requests are needed. In conclusion, as long as either form of TA is in the market, a GDS will be necessary to streamline bookings and ensure that each TA has the correct pertinent information when making a booking or completing a transaction. As a result, as new OTA options or hospitality enterprises enter the market GDSs are continuing to morph, merge and grow.
ravicka

Effective Marketing Strategies for the Hospitality Industry | b2bmarketing.net - 0 views

  • In the digital age, social media MUST be a part of hospitality marketing and it goes without saying that every hotel or restaurant needs to have a high quality website – preferably with an online booking system.
  • With hotel review sites such as Trip Advisor becoming more and more popular it’s important to have a digital presence and be involved
  • you should also have a Facebook page and Twitter page where you can interact with your customer – plus you can highlight special offers and events at your business and throughout the local area. Think about it, the more followers you have digitally, the more people you can connect with and attract to your establishment
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  • Emailing marketing campaigns are a fantastic way to remind customers of your existence, especially during low-season. Here you can highlight special offers, special events or awards that you’ve won.
  •  
    In the article "Effective Marketing Strategies for the Hospitality Industry," author Grace Owen highlights the importance an online presence to gain market share. She showed how popular online sites that are frequented by the general public can assist in bringing patrons to hospitality establishments and increase market share. According to Ms Owens, "in the digital age social media must be a part o hospitality marketing and it goes without saying that every hotel or restaurant must have a high quality website." Regardless of how one may feel about technology it is important that it is incorporated in the marketing campaign as this is the way to reach persons and engage with them and a company that chooses not to embrace digital marketing will be at a disadvantage.
zport003

How the hospitality industry can benefit from online marketing - 0 views

  • Whether it’s Taj Vivanta, Trident, JW Marriott, or any of the ultra-chains of hotels in India, they are all using social media in some way,
  • shape, or form.
  • great online experiences
  • ...4 more annotations...
  • Hotel chains needs to continuously focus on customer experiences in order to benefit from the effects of network scale.
  • By simply sharing pictures and short videos, there really isn’t a great impact created through this medium
  • However, the core culture of the hotel can still be effectively marketed.
  • Families are always seeking special benefits, and so are ladies who are on a kitty-vacation.
  •  
    This article talks about the many benefits online marketing can bring to the table with things like social media and online advertising. Some hotels have turned to content marketing while others are focusing on email marketing and "generation-focused marketing" tactics. Every hotel is using social media in some way. By using content marketing hotels are able to somewhat fluff what their surroundings have to offer... whether it be with restaurants, attractions or brands. Creating an online atmosphere that leaves the guest with a good experience is very important. Giving guests the ability to feel like they can reach you though likes, shares & comments is very important. Customer experiences are what drive success. If a guest likes what they see they will share that, literally. They will use their online abilities to share their experiences with the world. By using social media and online ads, companies will begin to see growth in their profits.Overall, it is all about catering to your different guests needs through social media, show them what they want to be seen and the rest of the work is done for you.
asant318

How Smart Event Organizers Are Using Big Data to Create Better Events - Skift - 0 views

  • however, need more data than just how many people are coming to put on a relevant event for attendees and make money for conference producers.
  • gives her a more comprehensive overview of how her events are performing, benefiting her sales and marketing departments at the same time.
  • I can see, in real time, revenue numbers from a certain promotion on site, how many people have checked in. When you need something at your fingertips immediately, the data is always there at the time we need it.
  • ...11 more annotations...
  • technology also integrates easily with Linkedin, MailChimp, and Salesforce among others.
  • Greenbook, using Bizzabo technology, limits the amount of data collected during the registration process to make it as simple
  • uses data to know which speaker to feature in his event’s e-marketing blasts.
  • turn users into advocates. When people purchase a ticket to an event, we incentivize them to share on social media
  • community of attendees
  • we need software for is marketing and running transactions, processing things that aren’t a conference pass
  • the Registrant Extract report, which he primarily uses for benchmarking to project how a conference will turn out, and the Abandon Registrations list. With that report, he said, “We email them, and send them a personal note
  • A sponsor would want to know the event ROI — what did their attendees learn, was it useful and do they have info to bring back and share with their colleagues? How many attendees were there, what job level are they, etc.,
  • evaluation post event asking for attendee feedback, rating each speaker, what they feel can be improved
  • It’s a lot more comprehensive than just tracking an event,” he said. “I also track payment history, how long they have been members, when they came to the conference in the past, if they attended a webinar and anything else they bought from me.”
  • Sometimes you don’t realize how much data is there.”
  •  
    The article discusses different ways that events can maximize the use of their data pre, during and post event. Using their registration software analytics, you should pay attention to which channels are most successful and monitor abandonments, which can be followed up on individually. Skipping a lengthy registration questionnaire at the beginning makes it easier for guests to sign up and then its recommended to follow up with an invitation to 'join the community' where you can dig deeper into their details and find out what they are really interested in. Utilizing a social component allows guests to promote different activities to each other and those not yet signed up. I think the most important take away from the article is to have software that can be compatible with other functions that are taking place around the event including payment, sponsor management, merchandise sales, early bird and walk up registrations. Having all of this data in one place allows an event organizer to analyze and share it with internal stakeholders on the sales and marketing teams but also sponsors that want detailed guest information to show the ROI on their sponsorship.
dominiquecolas

Understanding The Different Types Of Cloud Computing - 0 views

  • public cloud, and it is multi-tenant; thus, the users share the resources. I
  •  A private cloud is different from a public cloud in that the infrastructure serves only one organization.
  • A hybrid cloud is an integration of both public and private cloud. In this case, an enterprise can host the critical data servers on its own while the secondary information can be hosted on a public cloud
  • ...1 more annotation...
  • A community cloud is one which is operated by a specific group which shares the same goals.
  •  
    This article breaks down a few different types of cloud computing. A public cloud is multi-tenant, which we discussed in class. A private cloud would serve a single organization, while a hybrid cloud would keep the most sensitive data private while secondary information could be on a public cloud. A community cloud includes multi users with the shared goals and contributions.
npate083

5 Ways POS Is Changing (And Why It Matters) - 0 views

  • Businesses have moved from traditional cash registers and stationary credit card readers to iPads and even mobile- or cloud-based POS systems.
  • Breadcrumb, a restaurant cloud-based POS system
  • Square allows businesses to transform iPads and smartphones into a POS system
  • ...22 more annotations...
  • One e-commerce solution is Shopify's POS system
  • the Shopify POS synchronizes and streamlines your financial and product information in a centralized dashboard.
    • npate083
       
      Shared commerce streamlines financial and product information in a centralized dashboard. It provides the user with real-time data and customer insight without having to run reports on multiple systems.
  • real-time data and customer insights
  • without the hassle of running reports on multiple systems.
  • Businesses should consider allowing mobile payments, as customers are shifting away from cash. 
  • businesses don't need any heavy equipment overhauls
  • Mobile credit card processing services (Square, PayPal Here, Flagship ROAMpay) simply require a credit card reader attached to a smartphone or tablet with the necessary mobile app, while mobile wallet providers (Google Wallet, Visa Checkout, Apple Pay) and loyalty mobile apps (Starbucks, Daily Deals) allow customers to pay directly from their smartphones or by using a POS scanner to read barcodes or QR codes on their screens.
    • npate083
       
      Mostly everyone is switching to mobile payment. It is much easier and convenient. As a business, it is vital to have mobile POS system so customers can pay directly from their phone.
  • New POS systems integrate real-time transactions with CRM solutions to help businesses increase sales and boost revenue
  • POS integration lets businesses create client records, CRM tasks and email marketing lists
  • enable businesses to collect all types of customer data from POS transactions,
  • to improve customer experience and acquisition
  • ability to extract valuable information from POS transactions to help business owners make smarter business decisions.
  • POS software tool
  • data-gathering and reporting features
  • Detailed reports include inventory and volume analysis, top-selling items, revenue and profit margin optimization, and staffing needs
  • Toast is a POS system
  • "restaurant operations by combining POS, front of house, back of house, and guest-facing technology on a single platform"
  • "monitor restaurant sales, labor costs, food costs, and more in real time, at home, and on the go with powerful reporting capabilities."
  • , POS systems need more security as the technology advances.
  • (IoT) – the interconnectivity and communication of devices, networks and physical objects over the internet
  • POS systems are more vulnerable than ever to hacks and data breaches
  • US-CERT recommends protecting POS systems by using strong passwords, ensuring you have the latest POS software updates, installing a firewall, using antivirus programs, restricting unauthorized internet access (such as for purposes other than POS transactions) and disabling remote access to POS systems.
  •  
    This article sums up the ways in which POS is currently changing. These ways include by using shared commerce POS systems, mobile POS systems such as Square and PayPal, integrated real-time transactions with CRM solutions, and POS security. 
  •  
    This article sums up the ways in which POS is currently changing. These ways include by using shared commerce POS systems, mobile POS systems such as Square and PayPal, integrated real-time transactions with CRM solutions, and POS security. 
allisonweets

Why is Computer Networking Important? | Digital Divide Council - 1 views

  • Information is the building block for effective communication.
  • This mainstream technology has proven to be an effective means to enhance proficient, flexible and streamlined communication while maximizing on productivity and resources.
  • Computer networking is a pool of integrated computers configured to one another.
  • ...18 more annotations...
  • Computer networking enhances seamless communication, cohesive functioning, and resource sharing.
  • Personal Area Networks are interconnected technology devices that serve a single individual within one facility.
  • LANs are limited to a single building like an official establishment.
  • MAN covers a distinctly larger are than LAN. MAN consists of configured computers covering a town, city or campus.
  • WAN covers a larger geographical area than MAN. The network connects a country or even continents.
  • HAN is a computer network limited to a defined boundary like a house or home office.
  • Computer networks reduce your hardware costs significantly.
  • resource pooling is efficient.
  • This eliminates the need to buy single IT assets for each employee.
  • With a central server, you lower the number of storage servers needed. And you increase the efficiency of operations.
  • You can access your data from any device. This enhances free movement while accessing your data wherever you may be.
  • Computer networking is a massive boon to the communication landscape. Networking allows you to send and receive text messages and files in real time.
  • Employees can download and exchange corrupt files which expose your server to viruses and malware. Shared resources open doors of opportunities for security breaches.
  • Small equipment such as modern routers is expensive. The networks also need regular monitoring and maintenance.
  • Computer networks are flexible, but employee productivity is a concern.
  • Quality technological solutions are a significant determinant of the success of any business.
  • Computer networking offers immense technological solutions to businesses and institutions in various formats.
  • “To win in the marketplace, you must first win in the workplace”- Doug Conant.
  •  
    Computer networking is essential within organizations to build effective communication and allows sharing of resources. Various forms of computer networks each serve a specific purpose based on the size of area being served. Computer networking has many advantages but also has drawbacks that must be considered. Networks have the ability to reduce costs, increase storage, enhance flexibility, and provide easy access to information. Despite this, computer networks are subject to the threat of security breaches and can be very costly for an organization. Employees may also find themselves being distracted by the vastness of information made available by the Internet. In all, computer networks can offer countless solutions to technological problems within organizations.
khadija2050

MGM Resorts falls victim to data breach | PhocusWire - 1 views

  • MGM Resorts International is the latest travel brand to suffer a security attack involving customer details, in an incident that took place last summer.
  • Details of the incident were uncovered last week by ZDNet, which says the personal details of more than 10 million customers were shared on a hacking forum.
  • “unauthorized access to a cloud server.”
  • ...6 more annotations...
  • He adds that companies should also monitor for leaks of the data.
  • a dark web monitoring specialist, says this kind of incident can be avoided by regularly checking who has access to cloud-based servers:
  • “confident that no financial, payment card or password data was involved in this matter."
  • “This incident also highlights the importance of speed when mitigating digital risk; watermarking data with unique synthetic identities can enable organizations to detect these threats immediately and be the first to find out if their data is available online, before someone else does. Setting up email listeners for these watermark identities can detect a breach before the data is shared online, if the hacker is testing for valid addresses.”
  • advises that the same security levels for data on premise need to be in place for what is stored in the cloud.
  • It’s a near-universal challenge for enterprises: the move to hybrid environments and more complex, fragmented networks makes it even harder to keep control. Without consistent policies you can pretty soon have a tangle of security gaps and compliance violation
  •  
    MGM Resorts falls victim to data breach last summer, more than 10 million customers' information were leaked out. It was took place through "unauthorized access to a cloud server." However, specialist said this breach can be avoided by regularly checking and monitoring. Also, specialist advised that MGM also need to take same security levels for data on premise in their could.
  •  
    It was reported that MGM Resorts fell victim to a data breach on a cloud server but not much critical guest information was leaked out. Experts said that this kind of breach can be avoided by checking who was able to access the server regularly. Also, the company needs to monitor data to find out the leakage earlier than anyone else. Monitoring the data stored on the cloud should also be as important as those stored on-site.
  •  
    the article gives details about a data security breach that the company was a victim of and how information of 10 million customers were shared .
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