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Contents contributed and discussions participated by Leann Taylor

Leann Taylor

Sales and Event Management Web Application Boosts Sales and Productivity for Restaurant... - 1 views

  • Tripleseat, a cloud-based Sales and Event Management application for the Hospitality Industry, announced they have recently achieved the milestone of having over 400 restaurants, hotels and unique venues as customers.
  • delivered over $200M in leads
  • managed over $500M in events
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  • private parties and events represents over 30% of a restaurant’s revenue but it requires a coordinated sales effort to be successful
  • result has been chaotic events, lost sales and not enough time to grow the business.
  • The event business is a $26 billion a year industry and it is being run on post it notes and ad hoc technology.
  • To fix the problem, I had to develop a easy-to-use, no hardware/software solution that was fast and intuitive."
  • he web application can easily integrate with existing websites and social media channels
  • stores all of the past client data
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    Tripleseat offers a cloud-based system that keeps client information-even little details- and can be used to assist event planners. Private parties/events represent over 30% of a restaurants revenue and event managers lose time and money conducting their planning the way that they have before. Tripleseat streamlines the process and makes finding leads and simplifying the planning process. 
Leann Taylor

Sidbi ready to fund foreign buys of small units - 0 views

  • Maini said the bank would fund projects in IT services, defence, hospitality, tourism traditional healthcare, marketing, logistics under focus on the services space; sustainable development that will focus on helping MSMEs use energy saving technologies
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    Sidbi is looking to fund small to medium Enterprise companies across industries-including Hospitality-that are working on IT based projects. The funding of these projects are in hopes of promoting energy saving and cost efficient technologies that would keep start-ups competitive and in business.
Leann Taylor

MGM Resorts, Las Vegas Sands, Caesars Entertainment to Present with BlackLine at... -- ... - 0 views

  • The following panelists will share their insight on how organizations operating in a shared services environment can communicate better, improve efficiencies, increase productivity and reduce bottom line costs by implementing an automated account reconciliation and financial close system
  • BlackLine Systems was the first to develop and offer a commercially available Balance Sheet Account Reconciliation solution.
  • provides quick-to-implement, scalable and easy-to-use applications that automate the entire financial close process
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    BlackLine has helped businesses like MGM Resorts, Las Vegas Sands and more to move from the archaic way of manual accounting on spreadsheets. With a new automated system, users have a better way to reconcile accounts and evaluate performance. 
Leann Taylor

Samsung Unveils Game-Changing DRM Technology for Hospitality Industry | EON: Enhanced O... - 1 views

  • enable true
  • remote, software-based management without costly maintenance
  • allows encrypted
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  • content to pass in a secure manner and be displayed on the TV
  • alternative to traditional entirely hardware-based content protection systems
  • allows a lost stream to be restarted and remedied as an isolated incident, without any additional guest disruption
  • ests in a secure and compliant manner. By eliminating the need for legacy chip-based solutions at the head end as well as in the TV or set-top box, Samsung LYNK ™ saves facilities cost and labor, while also increasing system integrity.
  • eliminates the need for DRM hardware provisioning and licensing, reducing significant expenses for the hoteliers.
  • system corrections and updates to be made automatically and remotely
  • They are then able to sync the technologies and seamlessly provide in-room entertainment to gu
  • enable guests to stream their own content from personal devices to their in-room TV in a secure manner through mobile applications.
  • upgradable with system firmware updates and allows for content to be unlocked without the need for external devices.
  • provides efficient system renewability and allows for natural future scalability to expand the hotel’s channel lineup and to respond to future compliance requirements.
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    Samsung LYNK is the new alternative to traditional Digital Rights Management (DRM)  in the hospitality industry. DRM is the hotels way of controlling and maintaining protection of copyrighted material through the use of technological tools. With tools such as Samsung LYNK copyrighted materials such as music and movies can be used on hotel premises without allowing residents to duplicate material. The LYNK provides cost saving efficient solutions that can all be controlled in a remote secure way. Not to mention, all DRM control can be done through hotel room televisions. 
Leann Taylor

TRUMP HOTEL COLLECTION(TM) Utilizes MICROS OPERA and MICROS POS at its Newly ... - 1 views

  • MICROS Systems, Inc. /quotes/zigman/75481/quotes/nls/mcrs MCRS -0.09% , a leading provider of information technology solutions for the hospitality and retail industries, is pleased to announce that the esteemed TRUMP HOTEL COLLECTION(TM) has selected the MICROS OPERA Enterprise Solution (OES) as its hotel management software
  • point-of-sale system for its recently acquired property, Miami's iconic Doral® Golf Resort & Spa
  • has implemented the OPERA Property Management System (PMS) and OPERA Customer Information System (OCIS) to manage customer profile data.
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  • individual attention is delivered to each customer from personal or grocery shopping to meeting planning and scheduling.
  • with our customer data integrated into the same system, providing a full view of our hotels and customers' information and preferences in one secure database
  • Over 330,000 MICROS systems are currently installed in table and quick service restaurants, hotels, motels, casinos, leisure and entertainment, and retail operations in more than 180 countries, and on all seven continents.
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    Trump Hotel Collection has just purchased Doral Golf Resort and Spa. To enhance the appeal and functionality of the well-known hotel, Trump Hotel Collection has teamed up with MICROS to gain outstanding benefits from their operating system and pos system. Benefits are having all customer data in one place while allowing customers to make purchases at ease.
Leann Taylor

Tripcraft Launches New Mobile Spa Application - 0 views

  • new mobile spa application
  • application delivers flexibility and efficiency to spa management while improving productivity and elevating the guest experience
  • mobilizes guest interactions throughout the spa visit using a branded and customizable user interface to the SpaSoft application.
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  • easy-to-use, guest-centric mobile app designed to serve the evolving needs of the world's top hotels, resorts and spas.
  • The mobile app enables staff to perform key service and operations tasks as they move with clients throughout the spa, such as check in/check out, scheduling and changes, reservations, treatment details, client profiles and preferences, medical information and waivers, payments and more.
  • Mobilizing the spa experience is a stress-free decision benefiting spa managers and their clientele. It's a more personal and elegant way to interact discretely with guests during an appointment
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    An app has been created that allows clients and staff to communicate. It enables staff to perform many of the six functions of a pms system that was discussed in class, it's easy to use and it's a discreet way of companies to get customers to create and update their customer profiles. This is a benefit because companies in the hotel industry oftentimes use customer profiles to improve service.
Leann Taylor

The Hotel Show 2012 brings green initiatives to the forefront | Hotel Show | AMEinfo.com - 0 views

  • The Hotel Show brings the Green Initiative to the forefront
  • highlight sustainable, energy efficient and eco-friendly solutions from all sectors of the industry.
  • Sustainable products and services range from soft furnishings to in-room cosmetics, water filtration systems and lighting solutions.
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  • successful sustainability initiatives in energy reduction, waste management solutions, carbon footprint measurement, and an outline of sustainable certifications being recognised around the world.
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    The Hotel Show has put it focus into green initiatives and businesses that present the products to help businesses in the hospitality sector to "go green." The show brings in businesses and hosts seminars that help hospitality-based businesses make their "green" contribution by buying products and conducting practices that yield results like reducing energy output.
Leann Taylor

Sceptre Hospitality Resources Names Thing5 LLC Preferred Provider of Call Center Servic... - 0 views

  • combined offerings will allow clients access to innovative and flexible services.
  • Our technology, combined with our vast agent pool, allows us to offer the type of comprehensive solution that hoteliers need to optimize their voice reservations
  • maximizes revenues for hotels and resorts
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  • specializes in electronic distribution, reservations connectivity, channel management, site and search engine optimization, revenue management strategies, reservation call centers and direct booking engines
  • interactive marketing programs, including website design, online advertising campaigns, social media solutions and other guest communication systems.
  • allow hotels to have access to powerful, cost-effective solutions that enable unparalleled control over the voice and online channels.
  • enable access to advanced analytics for all customer voice interactions including central reservations, on-property reservations, front desk and other business lines such as restaurants and spas.
  • offering better security and control
  • sophisticated reporting and intelligent routing tools
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    Sceptre is a company that provides useful resources to resorts and hotels to optimize performance and service; thus increasing revenues. Thing5 provides users with control over voice and online channels to provide better security and has better reporting tools. The two are among the most reliable and popular in their lines of business and are working together.
Leann Taylor

Cybercriminals Check In At Hotel Point-Of-Sale Systems - Dark Reading - 0 views

    • Leann Taylor
       
      Here's how they do it.
    • Leann Taylor
       
      This is where most criminals with this technology attack.
  • The hospitality industry increasingly is being targeted by cybercriminals hungry for payment cards.
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  • For the $280 price tag, users get customer service, too, including how-to information on running the Trojan and using social engineering via VoIP software to dupe hotel front-desk managers into installing the Trojan.
  • in food and beverage, retail, and hospitality
  • If a criminal can breach a system in the restaurant, they also have access to the front desk, the spa and any other connected system. The risk is even greater when hotels are part of a hotel chain with interconnected systems
Leann Taylor

Denihan Hospitality Group Selects Telkonet's EcoSmart Energy Management Solution for Fi... - 1 views

  • "Our unique approach to guest satisfaction requires a state-of-the-art solution that offers nothing less than Telkonet's commitment to ensure room comfort with its dynamic energy management technology."
  • Telkonet can provide and install any combination of intelligent thermostats, occupancy sensors, door contacts, and plug load control devices. All products can be networked to enhance energy efficiency and provide remote monitoring capability.
  • While there are many reasons for this success, key factors include the system's ability to generate compelling financial returns, which include energy savings averaging over 30%, and extending equipment life by a similar amount. The in-room technology enhances the guest experience with an aesthetically pleasing and seamless application of technology to reduce energy use without compromising comfort.
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    The Denihan Hospitality Group incorporates Telkonet's EcoSmart energy system to create more comfort for their guests during their stay at 5 of their hotels in New York. The system has an ability to monitor certain aspects of a room to conserve energy and enhance it when needed for its customers. This EcoSmart system saves an average 30% on energy and extends equipment life which is a plus for hotel businesses.
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