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Contents contributed and discussions participated by yijingyang

yijingyang

4 Ways to Leverage Virtual Event Design to Increase Engagement - 0 views

  • High production value — including quality event design — is incredibly important when it comes to matching live engagement online, which almost half of eventprofs struggle with when sourcing virtual tech.
  • it will be essential for planners to turn to hybrid formats and incorporate a virtual component to their live events for as long as restrictions and uncertainty exist (and probably even after).
  • Online events come with their own challenges, including engagement opportunities and pricing.
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  • Embed Speakers Within Dynamic Presentations
  • Use a Strong Visual Theme to Reinforce Your Narrative
  • Use Backdrops to Support Cohesion
  • Create 3D Booth Visualizations
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    Virtual events have become more and more common, and it will be essential for planers to turn to hybrid formats. The biggest two challenges of online events are engagement opportunities and pricing. By using backdrops, strong visual theme, embed speakers, and 3D booth visualizations can help planner improve their online events.
yijingyang

MGM Resorts falls victim to data breach | PhocusWire - 1 views

  • MGM Resorts International is the latest travel brand to suffer a security attack involving customer details, in an incident that took place last summer.
  • Details of the incident were uncovered last week by ZDNet, which says the personal details of more than 10 million customers were shared on a hacking forum.
  • “unauthorized access to a cloud server.”
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  • He adds that companies should also monitor for leaks of the data.
  • a dark web monitoring specialist, says this kind of incident can be avoided by regularly checking who has access to cloud-based servers:
  • “confident that no financial, payment card or password data was involved in this matter."
  • “This incident also highlights the importance of speed when mitigating digital risk; watermarking data with unique synthetic identities can enable organizations to detect these threats immediately and be the first to find out if their data is available online, before someone else does. Setting up email listeners for these watermark identities can detect a breach before the data is shared online, if the hacker is testing for valid addresses.”
  • advises that the same security levels for data on premise need to be in place for what is stored in the cloud.
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    MGM Resorts falls victim to data breach last summer, more than 10 million customers' information were leaked out. It was took place through "unauthorized access to a cloud server." However, specialist said this breach can be avoided by regularly checking and monitoring. Also, specialist advised that MGM also need to take same security levels for data on premise in their could.
yijingyang

Didi gets $500M from SoftBank to develop autonomous driving technology | PhocusWire - 0 views

  • Ride-hailing platform Didi is hoping to accelerate the development and use of autonomous vehicles as a result of landing a $500 million investment round this week.
  • Didi claims it is the largest ever fundraising round in China for the autonomous vehicle industry. To-date Didi has raised $21.7 billion in capital.
  • Previous Didi investment rounds to support the core ride-hailing business hit a high of $5.5 billion in May 2017.
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  • Didi says it plans to "deepen cooperation with global upstream and downstream auto industry partners towards mass production of autonomous driving vehicles."
  • Testing of vehicles is not far away for Didi, with open-road licenses secured in the Chinese cities of Shanghai, Beijing and Suzhou, as well as California in the U.S.
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    Didi gets $500M financing for the development of autonomous vehicles. This is the largest ever fundraising round in China in autonomous vehicle technic. And the testing of autonomous vehicle in China is one its way. Didi already get the permit to test in serval cities in China and California.
yijingyang

RMS Announces Technology Integration with M3 Hotel Accounting Software - 0 views

  • RMS, a leading cloud-based property management system provider, announced today a partnership with M3, the leading cloud-based financial platform in the hospitality industry, to offer clients seamless hotel management solutions.
  • Hotels and resorts using M3 accounting and analytics technology can now
  • integrate their property management data from RMS for greater insight into operational performance.
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  • automated, daily transfer of critical financial data and property statistics
  • Built by hoteliers, exclusively for hoteliers, M3 is a powerful cloud-based financial platform and services company serving the hospitality industry that drives cost savings, revenue enhancement and business insight
  • M3 touts a 95 percent customer retention rate without contracts.
  • the platform works seamlessly with other key systems and tools in the hospitality industry and offers robust accounting and financial analysis across entire portfolios with optional operations and time management features
  • M3's professional services team provides on-demand support for hotels of any size by offering a full range of customized accounting solutions to scale with a hotel's needs.
  • , RMS provides customizable, cloud-based technology for single and multi-property hotels and resorts. Fully equipped with a comprehensive suite of modules, RMS enables hospitality properties to increase revenue and streamline operations, allowing staff to spend more time attending to guests' needs.
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    RMS and M3 announced the cooperation to launch the cloud-base financial platform. This system will be able to integrate and transmit property management data from RMS and daily key financial data and property statistics of the M3 platform to help companies make more accurate decisions.
yijingyang

Another POS breach at White Lodging - will EMV save the day? | PhocusWire - 0 views

  • White Lodging has been hit by another POS breach which has affected travelers who made purchases at its restaurant and bar operations within 10 hotels.
  • The company is clearly trying to reduce its continued vulnerability,
  • we took various actions to prevent a recurrence, including engaging a third party security firm to provide security technology and managed services. These security measures were unable to stop the current malware occurrence on point of sale systems at food and beverage outlets in 10 hotels that we manage.  We continue to remain committed to investing in the measures necessary to protect the personal information entrusted to us by our valuable guests. 
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  • The vulnerability remained even after hiring a third-party security firm, which is something of concern to any hotel brands seeking to deploy additional security measures and analysis by third parties.
  • The thieves pretty much had everything they needed to make fraudulent purchases off guests' cards, and were able to access this for over 7 months.
  • EMV is the technology that is supposed to make credit card fraud more difficult.
  • But the Washington Post did some research that shows a rapid recent increase in fraud across the European continent.
  • White Lodging has been transitioning its POS to tokenization, which replaces sensitive information such as the card number with a non-meaningful token for transmission.
  • Even so, tokenization is an effective means of protecting sensitive transaction data.
  • The key to successfully managing the risks is to regularly monitor systems for any breaches and updating to the latest software.
  • Beyond that, insurance is available to protect against costs for data breaches — a solid measure of last resort that reduces the financial burden of a data intrusion.
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    POS breach at White Lodging, huge important personal information was stolen and was able to access for over 7 months. White Lodging hire third party security firm to protect customers.The key to managing the risks are keeping monitoring systems and updating software. Besides, insurance is available to protect against costs for data breaches.
yijingyang

As short-term rental industry grows, so does use of management tech | PhocusWire - 0 views

  • The private accommodation space continues to grow around the world,
  • In tandem with that growth in booking volume and in the numbers of properties is the increased development of technologies to support this industry.
  • As the vacation and short-term rental industry continues to mature and competition heightens, property managers are becoming increasingly driven to improve their use of technology and are adopting more and more software solutions to help them stay ahead of the game.
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  • "It’s now commonplace for professional property managers to automate certain operations, distribution, marketing, revenue management, guest communication and other tasks.”
  • property management systems are the most widely-adopted software solution in this sector, with 81% of respondents using a PMS to manage day-to-day operations. Most of those (66%) are using a third-party PMS, while 15% have built the tech in-house.
  • The demand for tech innovation in the short-term rental industry continues,”
  • “This report does underline our understanding that the winning models of the future technology providers will work similarly to SaaS platforms by providing enterprise-level, open-source platforms allowing developers to contribute to the code which will in turn increase the investment and the growth of the industry.”
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    The short-term rental industry is growing rapidly. What follows is a higher requirement for PMS. At present, PMS is still the most used software solution. However, due to the continuous development of the short-term rental industry in the future, users have new requirements for more flexible functions of PMS.
yijingyang

Are you ready to create and manage a green travel policy? | PhocusWire - 1 views

  • Without going into technical details, it seems widely accepted that aviation accounted for around 900 million tons of CO2 emission (CO2E) in 2018 equal to an estimated 2.4% of total global emissions (12% of total transportation-related CO2E), and this number is sadly forecast to triple to more than 2,700 million tons of CO2 by 2050.Despite the fact that airlines have become significantly more fuel efficient, we are experiencing a dramatic growth in total aviation emission as the number of planes flying more hours per day keeps growing much faster than the gains made in fuel efficiency.However, because most of the emission happens at high altitude during the actual flight, the “net emission impact” is considered by experts to be twice that number and then further increased due to the amount of energy that goes into production of aviation fuel.
  • Define your travel program targets for CO2E per day, month, quarter or year
  • Select travel services based on emission rather than price
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  • Simplify CO2E offset models
  • Carbon traveler program
  • Traveler behavior changes
  • Green airports
  • Avoidance of short‐haul travel
  • creating a basic model for calculating your CO2E in 2020 if you are a buyer and establishing some credible data points for your customers to use if you are a supplier.
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    The CO2E in travel industry is very high. Author provides serval ways for both buyer and supplier to design a green travel program. These solutions including personal travel plan, CO2E offset models, booking method, CO2E assign, green travel service, behavior changes, and airports designs.
yijingyang

为什么旅行消费者以与行业不同的方式考虑网络预订渠道| 菲丝 - 0 views

  • 42%的人说预订假期时积极的在线体验很重要。
  • how few opportunities travel companies have to get it right when it comes to providing a good customer experience, no matter what device consumers are using.
  • 40%接受调查的移动预订者表示,他们希望他们在移动设备上预订或研究假期的体验与台式计算机相同或更好。
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  • 42% say a positive online experience when booking a holiday is important.
  • 46%的使用移动设备的人表示,这会对他们对品牌的感觉产生负面影响,而有38%的人可能会因糟糕的移动体验而与其他提供商预订下一个假期。
  • 40% mobile bookers surveyed said they would expect their experience booking or researching a holiday on a mobile device to be the same or better than on a desktop computer.
  • 46% of those with a mobile device said it would negatively affect their feelings towards the brand and 38% would be likely to book their next holiday with a different provider based on the poor mobile experience.
  • 在线预订者将在线视为一个渠道,而不管他们使用什么设备。
  • not just ‘doing mobile’, but doing it right.
  • 对企业而言,坏消息是要满足这些高期望将需要大量的努力。制定涵盖移动和社交商务等新趋势的有效电子商务战略并非一朝一夕。
  • 而且,尽管消费者不需要了解在不同的设备或平台上一切都以不同的方式工作,但是企业必须因为存在巨大的机会而已。
  • While travel companies are eager to increasingly have a specific mobile strategy, consumers aren’t compartmentalising in the same way.
  • The bad news for businesses is that meeting these high expectations will take a lot of hard work.
  • And while consumers don’t need to understand that everything works in different ways across different devices or platforms, businesses must because there is a massive opportunity.
  • These high consumer expectations mean companies have no time to waste.
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    Mobile booking channel is a huge opportunity for travel business. Businesses need to pay a lot for this potential development opportunities. However, due to the different considerations of business and consumers, this kind of payment may can not get the return they expect, but they seem to have no choice because of the whole big trend.
yijingyang

Saving Through Automation! - Smart Bar USA - 1 views

  • Every operator has concerns on the cost of labor
  • This potential mandate has accelerated discussions on automation and other ways to reduce costs
  • New automated technologies can remove or materially reduce labor and human error.
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  • 在对人类进行技术比较时,必须考虑清洁和维护。
  • Cleaning and maintenance must be considered when comparing technology over humans. 
  • 无论您可以通过自动化节省多少劳动力,所有操作员都同意必须保持质量。
  • Regardless of how much you can save on labor with automation all operators will agree that quality must be maintained. 
  • SmarTender具有完全便携式的A1700系列和永久安装的吧台顶部型号A1600(16种酒)和A3200系列(32种酒)。
  • The SmarTender can be found in hotel casino’s, stadiums, movie theater, bars, hotels and caterers
  • SmarTender可使酒吧操作员将酒保人数减少至少1名酒保,从而减少人工成本。
  • SmarTender在现在提供混合鸡尾酒的电影院中广泛使用。
  • The SmarTender will allow the bar operator to reduce the bartender count down by at least 1 bartender thereby reducing labor costs. 
  • SmarTender在繁重的使用环境中效果最好,因此可以最大程度地节省成本。SmarTender通过减少浪费,稳定的质量,速度以及减少的人工成本来达到或超过所有期望。
  • The SmarTender is used extensively in movie theaters that now offer mixed cocktails
  • The SmarTender works best in a heavy use environment and therefore will provide the greatest savings.
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    Smart bars can reduce labor costs while maintaining service quality. The smart bar is easier to highlight its superiority and efficiency under high load. Smart bars are currently used more in cocktail theaters, casinos and other places.
yijingyang

Marriott is victim of another massive data breach - 1 views

  • 攻击是利用特许经营物业中两名雇员的登录凭证来访问万豪酒店品牌经营和特许经营的酒店所使用的财产系统
  • According to the company, the attack was made using the login credentials of two employees at a franchise property to access a property system used by hotels operated and franchised under Marriott’s brands.
  • The stolen data covers approximately 5.2 million guests and includes contact details such as mailing address, email and phone number; loyalty account information; personal details such as gender and birthday; linked loyalty programs and numbers; and stay preferences.
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  • “ ATO攻击是对任何企业的主要威胁。
  • 在2018年11月,万豪表示,它已经发现了数据泄露的喜达屋预订系统影响5分亿的记录。
  • ATO attacks are a major threat to any business.
  • In November 2018, Marriott said it had uncovered a data breach impacting 500 million records in the Starwood reservation system.
  • Marriott has sent an email to the guests impacted by this breach and has set up a dedicated website with additional information.
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    Marriott suffered a massive data breach, affecting approximately 5.2 million customers. "ATO attacks are a major threat to any business." This is the second time Marriott has suffered a massive data breach in the past two years. Marriott has responded accordingly to this incident.
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