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Contents contributed and discussions participated by ngerv001

ngerv001

The blessing and curse of proximity marketing | Marketing Dive - 1 views

  • Today's consumers engage in a shorter purchasing process, but the essential principles that underlie business-to-consumer marketing have not changed — consumers still make emotional buying decisions, they still want to comparison shop t
    • ngerv001
       
      Proximity marketing provides a means to place targeted messages in the hands of consumers, literally. It's the next best thing to actually walking up and putting a product in a customer's hands yourself. Customers might walk right by a sign and ignore it or scroll right past an ad in a social feed but a notification can't be overlooked quite so easily. Sending messages directly to nearby mobile users' phones increases engagement dramatically. Beacons drive promotions that are relevant to what clients are looking for, in real time, in places where it is easy for them to make a purchase.
ngerv001

The Pros and Cons of Restaurant Pay-at-the-Table Technology | Toast POS - 0 views

  • Pay-at-the-table is an investment when you factor in the cost of enough technology to reasonably serve the entire restaurants. Despite these expenses, you may find that the initial investment pays dividends because you avoid costly software updates and the eventual expense of a specialized POS register.
    • ngerv001
       
      Convenience and efficiency should be the bread and butter behind any food operation. Restaurant owners have to worry about so many aspects from budgeting, staffing, scheduling, ordering, and everything else in between. The operational advantages with tablet POS systems are numerous. Typically tablet POS systems have a lower initial investment with hardware and software than traditional systems. This helps greatly reduce the overhead cost and improves ROI, helping restaurant owners to properly keep in line with their budgets.
ngerv001

Global travel distribution: GDS system's role, growth, future outlook - 0 views

  • Global distribution systems have significantly changed the way people traveled and the work of travel companies as well. With GDSs, independent travel agents, travel companies, and online agents have a remote access to airline reservation databases, can place remote bookings (thus automating the booking process), and meet their customer needs by looking the database for the best available offers. Also, GDS systems provide such travel-based technology services as airline information technology products and revenue management tools for hotels, airlines, and car rental agents.
    • ngerv001
       
      Global Distribution Systems have greatly impacted the hospitality industry with pricing information widely available to multiple outlets. GDS ability to share and distribute pricing to OTA's either for hotels or airlines, car rental agents and other outlets. With guests looking for a edge in cheap purchases, GDS is able to provide pricing that is readily available. Technology is constantly evolving to help the consumer and there is no doubt that GDS will continued to be featured/
ngerv001

'Airbnb is forcing everyone to up their game': how hotels are changing tack | Business ... - 2 views

  • Gibbons is far from the only millennial choosing to “Airbnb it” rather than splash out on a hotel. A report by Morgan Stanley [pdf] found that 42% of Airbnb users have replaced a traditional hotel stay with an Airbnb property. With travellers able to book anything from a penthouse in London to a picture-postcard cottage in the Cotswolds, how are small hotels responding
    • ngerv001
       
      Since AirBnb has arrived to the scene many travelers have switched their preferences to staying at a home through the company rather using online reservation sites or directly at the property. Consumers feel they have more variety when deciding to stay at the AirBnb and, with the option of renting out an entire home for less of the cost of booking at hotel, that is hard to beat. Hotels most opportunistic route will be to partner with AirBnb's but more so for small boutique hotels. This will allow hotel properties and AirBnb to work hand in hand in getting a slice of the hospitality lodging profit. Since AirBnb has far less rules, regulations and charges than actual properties, hoteliers will have to find a middle ground with the company so they won't continue to lose travelers.
ngerv001

Three Hot Hardware Trends for the Hospitality Industry - Hospitality & Catering News - 3 views

  • But there are many more possible uses for kiosks across the hospitality industry. In restaurants, for example, kiosks could replace the maitre d’hotel or dining room manager when they check availability and making reservations when guests arrive, allowing diners instead to choose tables and dining times themselves
    • ngerv001
       
      The influx of millennial travelers has created the need for the ability to be able to customize any and everything possible. Self service kiosks, as well as technological improvements, have reshaped the nature of the hotel experience forever. Hospitality meets them halfway via a host of self-service solutions that are up to the task. Being able to create new options for your guests does not instantly mean abandoning the old. It is important for guests to have the options they need to choose your business regardless of the methods of communication at their disposal.
ngerv001

5 Reasons Why Event Management is Important in Tourism - 2 views

  • Management of events provides various opportunities for the travelers to spend their time without being bored. If you plan your visit to some exotic country, it doesn’t mean that your vacation will be limited with rambling across the sights and historical monuments of the destination. You can diversify your trip with extreme events or any social activities.Thanks in part to event management, you will surely experience a wide array of emotions and experience many new things.
    • ngerv001
       
      Wherever and whenever one is planning a trip to a location they want to have fun and live in the moment. From cruises that have excursions and on boat activities, to hotels that offer cocktail hours for incoming groups to live performances, having a way to keep guests entertained are crucial and vital to keeping a guests happy. It is important for the hospitality industry have different outlets to provide a memorable experience for their guests that will lead to positive reviews, word of mouth recommendations to repeat business, event managements are important. As event managers it is key to always be looking for ways to keep guests entertained, relaxed and overall having a great time.
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