The special situation has put revenue management to a test. Some of the users did not feel significant help, but others have insisted that the software was helpful. Related to the changes to hotels in the pandemic, their competitive set may also change and they should reconsider the prices. To adjust the prices, better use of the software in hand is recommended. It also requires human and software to analyze the signals together. On the vendors' side, they also need to tune up their software. Some of them made their software to concern more on recent data, and some of them made it able to turn down the autopilot of the software to suit different needs. Some hotels keep investing in technology innovation despite the tight budget, even pressed ahead during the worst time. Staffing adjustments and layoffs also made them more preferring to use software and external consultants. But during this special time, smaller properties may succeed more by using new technologies. In sum, despite the huge decrease in revenue, hotels are trying to grab the maximum money they can gain.

Meyers have created a new way for hotels to avoid physical contact and contamination by using a disposable paper room card. This kind of card also has the advantage of reducing plastic waste and allow hotels to customize their cards. The article also has mentioned that the card can have a layer of anti-microbial coating if needed. Generally, this kind of card is a nice solution to be more eco-friendly and safe.

Employee theft is a frequent issue in restaurants nowadays. Ways to deal with this kind of issue include identifying the kinds of theft, identify employee theft prevention strategies, and invest in modern reporting technologies. The first step was to identify the kinds of theft and to know what has actually happened, including voiding cash checks, excessive loyalty card use, bogus dine-and-dash, etc. Next is to identify prevention strategies like telling employees in advance that theft is not acceptable. Finally, business owners need an advanced reporting system that can generate reports routinely and identify the possible employee thefts.

During a pandemic when access to on-site events are limited, this article on Skift offered possible solutions to larger gatherings and events. Technologies like tracking will be useful, as well as medical solutions. Using purifiers, doing thermal scanning and digital signage on-site are also possible ways for events. To avoid contact in an event, using apps is also a good solution to deliver the necessary information. Clever, informed, and creative event professionals will be able to leverage current technology to deal with the changes and make events happen.

This article is a guide for business beginners to choose a POS. It firstly explains the basic definitions of a POS system and made explanations for its usage. A top-tier point of sale system can do everything from inventory management to providing detailed reports and analytics. It can even help with online sales with eCommerce integrations - and many come with built-in card processor services as well. Different kinds of POS includes cloud-based ones and locally-installed ones. Also, there are POS that are compatible with Android. iOS, or both. POS can sync with many hardware such as scale, card reader, and code scanner. This article also explains on how to select a POS system. It finally encouraged the readers to get a POS for their own businesses.

The security of data in the hospitality industry is now more and more important. Although some hotel owners may not keeping it in mind as an important issue, a large percentage of hotel guests feel concerned about it. This discrepancy should be a wake-up call for hoteliers. Organizations can do three things to minimize risk: update security policies, train employees better, and regaining customer trust. Current statistics provided evidence that these three aspects are all important and can be improved.

Alibaba is a well-known e-commerce company and the largest stockholder of Shiji. It added investment in this dominating PMS software company in China. Shiji is not only expanding its PMS software business in China, but also seeking chances to expand their business to Europe and America. It has the goal of being a well-known company worldwide and has a long way to go according to some business analysts.

M3 is a useful hotel accounting software that can be used on mobile devices, according to the illustrations. As mentioned in this article, accounting software can do things that generic providers can't, like delivering actionable business intelligence. For M3, it also gains the property managers more benchmarking insight and turned a management company's IT department into a profit center that offers service. Furthermore, by replacing the IT department with two employees and a cloud-based accounting system, it saved a large sum for a management company.

According to this article, most restauranteurs and retailers are POS users. It is a combination of hardware and software tools that allow merchants to accept transactions and streamline essential, day-to-day business operations. Of course, advanced POS has more complicated functions other than cash register. This article recommends some of the POS systems. Among them are Shopkeep and TouchBistro. It also analyzed the different kinds of POS and the benefits of having one in a business. Furthermore, it made discussions in having a POS in different kinds of businesses.

Summary: It is clear that airlines and airports are responsible for plastic waste. The case is in Hartsfield-Jackson Atlanta International Airport, which is one of the busiest airports in the world. The airport has planned to reduce plastic waste to a minimum in recent years. Airlines have taken part in eliminating plastic waste and cooperate with the airports. The airport itself also has done something useful like creating the airport's own recycling and composting facility and viewing plastic waste as resources. Besides, the article also mentioned that cocessionaries and consumers also have responsibility in helping reduce plastic waste in the airport. For concessionaries in Atlanta Airport, they are required to use compostable serviceware. For consumers, they are educated by the airport in reducing waste.

Summary: This article by Southwest Airlines （SWA for short） and Skift has some vital points to know. First, SWA has improved its cooperation with GDS companies to an "industry-standard level" instead of at a "basic booking level." It also can be viewed as a relief to SWA's customers since the new method made reservation and cancellation easier. This move to the GDS will also impact bookings made on the airline's direct corporate booking tool, SWABIZ, but a manager in SWA expressed a feeling of "not too concerned about business moving from one channel to another".

Second, improved cooperation with GDS does not mean that SWA is going to make direct booking method less important. On the contrary, they are also improving their corporate booking channel SWABIZ, as it now offers the ability to book cars and hotel rooms, displays day of travel contact information, and features stronger reporting functions for travel managers. The carrier plans to add more functionality in the coming months.

Third, as for the COVID-19 pandemic, its improvements in GDS is beneficial, especially to business customers. They were receiving customer feedbacks for deeper cooperation with GDS, and especially during the pandemic, these improvements can be "in a strong position when a recovery begins" and help business customers in cost-saving. Travel managers can also benefit from this change since they will "perform the booking in a standard workflow" and " have complete control of the booking".

SWA is also participating with ATPCO's NDC Exchange and Airline Reporting Corporation (ARC) to make more improvements in the future. In sum, Southwest has "put itself on solid footing to be ready when the clouds start to part".