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'HoneyBook' takes a leap forward in event planning technology | Lifestyle | Jewish Journal - 0 views

www.jewishjournal.com/...d_in_event_planning_technology hotels Hospitality events planning event technology
shared by danikafox on 27 Jun 14 - No Cached
  • a technological hub for professional event planners and the contractors they hire — where brides- and grooms-to-be (or other customers coordinating a multipronged operation) can comfortably manage all facets of their event from any web-enabled device.
  • HoneyBook was the couple’s way to get the wedding business up to speed technologically, from the “before” to the “after.”
  • Her ultimate goal is “to take that amazing technology and create a high-quality product for professionals and a user-friendly one for regular people to maneuver.”
  • danikafox on 27 Jun 14
     
    I found this article very interesting. It deals with the development of a new website that incorporates all facets of event planning into one central hub. The website was coined "honey book" a conjunction between honeymoon and booking. It's creator Naama Alom, got the idea when she, herself, was planning her own wedding. She realized that there was not one place where she could store all of her event, vendor, and decor information. "Honey book" is also a medium to share your event highlights with family and friends. Naama decided that Facebook was not sufficient enough and when investors expressed interest, Naama and her husband packed up and moved from Israel to the United States. The US housed the billion-dollar target market that "honey book" was developed for.
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10 Event Apps Every Event Planner Needs - 0 views

blog.bizzabo.com/apps-every-event-planner-needs
shared by mayr0604 on 08 Oct 15 - No Cached
  • We’ve put together a list of 10 apps that every event planner needs to stay afloat.
  • . Evernote 
  • Think of this Evernote as your mobile filing event app; organize your venue research notes, coordinate travel itineraries, and quickly share notes with members of your team
  • ...18 more annotations...
  • Boomset
  • Easily check attendees in with their QR scanner. Event organizers can also use this event app to print badges, or create wristbands. It also has integrations with other event management platforms so that event registration is as painless for organizers as possible. (click to tweet)
  • Bizzabo 
  • Use the Bizzabo platform to manage all aspects of your event.
  • Heytell -
  • Blend old school cool with new school tech with Heytell, an app that turns your smartphone into a walkie-talkie. When you need something even snappier than texting or email, get the app, choose a contact and start talking. Over! (click to tweet)
  • ScannerPro 
  • This system allows you to scan documents with a snapshot, convert them to PDFs and email them right away. (click to tweet)
  • Dropbox -
  • Store all your paperless goodies with Dropbox to access it from any device and even edit on the spot. (click to tweet)
  • Hootsuite 
  • o easily manage all your social channels, use Hootsuite to create streams and stay up to speed with the buzz surrounding the event content.
  • - Managing real life and conference life can be overwhelming. An app like 24me can help you manage your day-to-day responsibilities outside of the workplace with a smart calendar and automated to-do list. Reminders to pay your bills and wish your Aunt Martha a Happy Birthday can be real lifesavers, especially when you’re super stressed with an event around the corner. (
  • 8. 24me 
  • . Asana -
  • Keep track of all the details and orchestrate teamwork directly from your phone while creating a good workflow amongst those assisting you.
  • 10.Super Planner 
  • Super Planner offers calculators for venue capacity, staffing, and catering to avoid these kinds of issues. Use this app to stay on budget and execute all the details to perfection. (click to tweet)
  • mayr0604 on 08 Oct 15
     
    The following article details the top 10 apps for Event Planners in 2015. These apps incorporate social media, financial planning and event success rates all in one. 
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May the Tablet Take Your Order? - Businessweek - 0 views

www.businessweek.com/...may-the-tablet-take-your-order Diigo
shared by nadiatc on 26 May 14 - No Cached
  • lets diners peruse menus, order, and pay without ever talking to a server.
  • Presto lets diners order by scrolling through pictures of entrées and pay swiping a card through Presto’s built-in reader. It even offers to split the check any way desired and e-mail the receipt.
  • “Real personalization is knowing how we want to be treated, and that might be complete self-service,” says Adam Sarner, an analyst at Gartner.
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  • Servers show customers how to look up pictures of potentially unfamiliar foods, whether crimson quinoa salad or tofu lentil loaf, says Ivy Chesser, events coordinator at the café. “A lot of people are starting to become familiar with using them and come in for them,” Chesser says.
  • nadiatc on 26 May 14
     
    The Presto device was developed not necessarily to render waiters obsolete by any means but rather to provide guests with a more productively enjoyable meal experience by trying to get their food to their table as quickly as possible.  The technology is designed to alleviate the check-in and check-out process for guests, so let's not forget that there's still the task of actually brining the food to the table, which the device is not equipped to do.  In areas where it is used, guests are finding it fairly user-friendly and restaurants are finding that menu items displayed on the Presto help to sell food.  Guests can also use the Presto to pay their tab, and split the check as they see fit.  Some of the issues restaurants may encounter with the technology are: guest temptation to steal the device, and/or technical difficulties, which are can be easily remedied with any number of staff who are tech-savvy enough resolve issues.
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Luxury Hotel Transforms Guest Experience Through Technology - Cisco - 0 views

www.cisco.com/...case_study_c36-648251.html
shared by nadiatc on 26 May 14 - No Cached
  • The hotels’ target market consists of highly accomplished, technology-savvy guests who expect the world’s best business tools, room amenities, and business services.
  • They envisioned using advanced video, collaboration, and networking technologies to create a unique and exciting experience throughout the property, delighting leisure travelers and providing world-class collaboration capabilities for business travelers.
  • The venture would require exquisitely coordinated interactions between high-bandwidth wired and wireless networks, multiple business video and collaboration applications, and endpoints such as video displays and IP phones.
  • nadiatc on 26 May 14
     
    The JW Marriott Marquis Miami and Hotel Beaux Arts Miami are three Marriott hotel brands that have been combined as the setting to create a revolutionized guest experience experience with the use of technology throughout the property. Not just technology here and there, but rather technology as the primary provider of the experience. This is evidenced by the conference room amenities: Virtual Meetings by Marriott, mobile video concierge, world's largest video powered by Cisco, digital signage, and wireless IP phones for guest use (which allow guest to order room service, check the weather, special offers, etc.). The goal and vision of the property is to allow guests to experience the advantages of technology to interact with other guets, co-workers, and hotel employees, in hopes that they will enjoy new ways to communicate, as well as have more fun. The hotel has already experienced several benefits and other favourable results: a one-of-a-kind experience for guests, effective marketing of hotel services, operational efficiency from working with one vendor, and increased guest safety thanks to 70 surveillance cameras deployed throughout public areas of the property and monitored by Cisco, who will notify hotel personnel immediately of any emergencies.
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HNN - Hotel industry explores voice tech, smart speakers - 0 views

www.hotelnewsnow.com/...ores-voice-tech-smart-speakers hotel industry voice tech Hospitality technology
shared by mrueda on 26 Aug 18 - No Cached
  • Through the smart speaker, guests can request information, such as hours of breakfast or for the fitness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
  • Hotel companies have begun switching over some requests that would normally go to a concierge, such as restaurant recommendations, to voice-activated smart devices, while some have gone a step further and let guests control lights, shades and the HVAC system, said Victor Idrac, project coordinator at HTNG.
  • tness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
  • ...9 more annotations...
  • Through the smart speaker, guests can request information, such as hours of breakfast or for the fitness center, and they’ll receive an immediate “canned” response, he said. For other more specific requests, such as asking for more towels or for a late check out, the platform converts the request through a tablet, which triggers hotels staff to respond accordingly and complete the request.
  • fitness
  • many risks to accept and challenges to solve with new guest-facing technology.
  • “During the early adoption phase of any guest-facing technology, guest education is critical to utilization, experience and value,” he said. “Another equally important part is staff training, as implementation of voice-based solutions can impact the staff in a multitude of ways.”
  • Routine updates on the devices are a necessity, he said, and software updates should not only introduce new features but also fix any security bugs ore vulnerabilities that have come to light
  • Routine updates on the devices are a necessity, he said, and software updates should not only introduce new features but also fix any security bugs ore vulnerabilities that have come to ligh
  • The world is more and more connected to mobile devices, Pohl said
  • This technology will eventually be as commonplace as a television is in guestrooms, Idrac said.
  • Voice is one of the greatest emerging technologies of this decade, and hotel brands should get comfortable with this tech now, he said. Some brands that will come later to the game will need to listen to their customer base, he said
  • mrueda on 26 Aug 18
     
    This article discusses the never ending demand and growth of technology in the hospitality and tourism industry. The article specially discusses voice technology. Similar to the Amazon Alexa and Google Dot.  Many hotels across the United States have already implemented this technology into their guest rooms. According to the article, "it provides better tracking capability." Ron Phol SVP and COO of Best Western Hotel & Resorts.  A guest can put in a request through the voice technology and software is able to track the time it takes for a guest to receive a response back. This voice technology is still in its baby stages. So an extended amount of training and care is involved when introducing it to hotels, not only for the staff but also the guest.  There is also the concern of security breaches and down time that can slow down the day to day functions of a hotel.

he Most Common Types of Restaurant Theft - 0 views

started by swhit133 on 10 Oct 18 no follow-up yet
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Telecommunications Equipment for the Hospitality Industry - 3 views

www.business.com/...t-for-the-hospitality-industry telecommunications hospitality software
shared by anonymous on 09 Sep 17 - No Cached
  • In an ever more global society, many businesses are becoming progressively more dependent on telecommunications equipment. For the hospitality industry, this is an increasingly vital priority
  • Purchase hospitality telecommunications equipment that meets your needs and is easy to use Before purchasing your in-room telecommunications equipment
  • Use the proper lodging telecommunications equipment to provide for a wide range of Internet demands Some guests may only wish to stay connected with friends and family via email. Others may have a job dependent on reliable and data rich communications with their home base.
  • ...2 more annotations...
  • Choose a hotel telecommunications equipment supplier offering a secure and reliable messaging system A good hospitality messaging system covers a wide range of services to guests, such as voicemail, wake up calls, and general information messages
  • Determining appropriate telecom equipment for the hotel industry is becoming more and more complex. There are many companies focused on providing telecommunications equipment for the hospitality industry, however you must first determine the best equipment to fit your needs.
  • ruchit0622 on 09 Sep 17
     
    The article describes about the importance of telecommunication in the hotel industry. It also mentions the importance of choosing the right equipment, so the guest is connected to their friends and family. It also provide us an information that it is necessary to have an appropriate vendor so there is no problem once the equipment is installed in the properties. The equipment should also provide a wide range of network which would support all of its guest staying in the hotel.
  • lin081989 on 29 Aug 18
     
    Telecommunication has become the forefront in the hospitality industry, and it is a increasingly a vital priority for customers. Whether guests travel for business or pleasure, they always want to stay connected to their family and friends. In order for the hotel industry to choose the right telecom equipment that will fit the customers needs but also the hotels needs, they need to the following; effective and user-friendly telecom equipment, reliable and secure messaging software, and ample but dependable internet access. Hotel guests want the ability to feel right at home or right and their workplace when they are staying on hotel property, so having the best equipment available to a guest not only in their hotel room but also in other areas, such as library, conference room, pool area, restaurant, or even a bar. The guest wants to feel like they are handling their work business with no software or network interruptions, no matter what area in the hotel they decide to work from. With technology being such a top priority in the hospitality industry or any industry for that matter, ensuring customer satisfaction and repeated business, will anticipate a clients needs.Most importantly, before purchasing your in-room telecommunications equipment, it's best to have a good idea of your current and future telecommunication needs. Telecom equipment for the hospitality industry includes a variety of options. The most cost-effective approach is to acquire equipment with only the options you need or foresee a forthcoming need for.
  • tgood006 on 07 Jun 19
     
    Telecommunication is becoming more important in hotels in general. Choosing all the right equipment and stuff is great but if you dont have a great network to run all this equipment to allow your guess to telecommute. This will allow meeting planner to coordinate events for those not able to travel to meeting and still get the necessary information from the conference there colleagues are attending. It be very interesting to see where this will go.
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1 Hotel Central Park Green Technology Build Out - My TechDecisions - 0 views

mytechdecisions.com/...al-park-green-technology-build
shared by msoma003 on 10 Feb 18 - No Cached
  • 1 Hotel is an eco-friendly paradise.
  • But sustainability doesn’t stop at décor – technology in each room continues the theme
  • LED bulbs, filters in all taps, sinks and showers, and an emphasis on cutting use of paper, all to support environmental efficiency.
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  • complimentary Tesla electric vehicle and a bicycle valet service
  • Technology integration firm Mode:Green was hired to design and install lighting and custom automation solutions to provide all three elements.
  • 1 Hotel presented challenges early on because the original control system design wasn’t compatible with the building design. To get the project back online, Mode:Green immediately designed a new control system using Crestron and Axxess automation.
  • But during that time lighting technology changed, and Mode:Green had to shift to provide new solutions that still aligned with the hotel’s design vision.
  • 1 Hotel is run on a Crestron automation system that makes it easy for hotel operations staff to change lighting settings at a moment’s notice. The Crestron automation system provides unique settings, including a lighting schedule that can be set to coordinate with an astronomical clock so that the lighting fits the time of day based on the sun’s position.
    • msoma003
      msoma003 on 10 Feb 18
       
      I have never heard of a system like this.This would work great for a hotel in Miami, we have sun one minute and the next it's raining.
  • It adjusts itself
  • Mode:Green partnered with mobile-app Fingi to enhance 1 Hotel’s guest and management experience by providing control of everything connected to the automation system remotely.
    • msoma003
      msoma003 on 10 Feb 18
       
      Most hotel apps are for check in so this is a great way to be innovative.
  • Guests are given an Android smartphone upon check-in and can use the app to control the lights in their room as well as the temperature, and even the TV.
  • The automation systems in the rooms and throughout the hotel make it easy for management to reduce energy usage.
  • msoma003 on 10 Feb 18
     
    This article discussed how the 1 Hotel in Central Park uses technology to remain eco-friendly while also providing luxury service to guest. The technology is a computer system that controls the amount of light in a room, this changes automatically or can be controlled by the staff. This hotel has mastered a way to be eco-friendly while providing luxury service.
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New Hotel Ecommerce and Personalization Strategies - Duetto Blog - 0 views

duettocloud.com/tegies-bubble-hsmai-conference hotel technology business
shared by ehida004 on 25 May 18 - No Cached
  • Of increasing importance to hotels is ecommerce — but 20 people within an organization could have 20 different definitions of hotel ecommerce. It’s important for leadership to rein that in, ensuring everyone is talking the same language.
  • Easy revenue meetings are not productive revenue meetings. Challenge both teams to understand each other’s business and how you can coordinate strategies to lower acquisition costs and increase profit. Give both sides self-service access to reports, but prepare for small issues to turn into second- and third-level questions. Embrace those who engage through poking and prodding, but make sure it’s productive. Be able to sell the story. Every promotion is not going to go great, but learn from each situation and be able to explain why you’re doing it throughout. Manage the conversation in layers, first ensuring the hotel is positioned correctly before executing media, and then demonstrating where you can deliver revenue. Develop a multi-year plan that incorporates ancillary revenue, including F&B, golf, spa, etc. Make fewer decisions based on your forecast. Get out of the 90-day cycle and do better full-year planning, aligning your strategy with the budget. “Don’t talk about the plan in February for a May wedding,” LaRose said.
  • ehida004 on 25 May 18
     
    This article states the differences in job description of both digital marketing manager and revenue manager, but LaRose focuses on the importance of having them work closely to best reach their goals. Basically you cant have one without the other and each position has something unique to offer to the hotels growth and popularity. Every hotel must sell a story and meet the demands of their guests, consistently adapting and changing, adding and subtracting when needed in order to maximize revenue and continue to be attractive to its consumer.
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Beaconstac's Beacon Tech Helps Hotels With New Marketing Opportunities - 0 views

guestexperience.wbresearch.com/w-marketing-opportunities-ty-u beacon tech marketing hotels proximity
shared by lismarycedeno1 on 04 Oct 19 - No Cached
  • Bluetooth low energy beacons.
  • can activate when a mobile user approaches, delivering information directly to their smartphone.
  • Beacon marketing is a proximity marketing channel used by businesses to interact and engage with consumers at strategic locations,"
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  • Beaconstac's solution has far more potential than simply promoting revenue opportunities, and the innovative beacon technology can help drive even more exciting guest experiences.
  • Beaconstac is bringing it to the hotel industry to help create new guest experiences for traveling consumers.
  • 38% of millennials travel for work, compared with 23% of GenXers and 8% of baby boomers.
  • approximately 90% of a guest's vacation time is spent outside the hotel environment.
  • Beacon technology can help by delivering relevant information directly to guests' smartphones, alerting them to events occurring within the hotel grounds, and thereby increasing the chance of keeping them on site where they are more likely to spend money with you rather than others.
  • triggered by a tiny hardware device known as a Bluetooth beacon. These devices transmit location-triggered rich notifications to smartphones nearby."
  • the tech can be deployed at the check-in desk to great effect and make the whole process far more streamlined and convenient for guests
  • Bluetooth beacons can activate when they detect a guest waiting and invite them to check in via their smartphone.
  • app can automatically retrieve their reservation details, saving the need for fumbling around for reservation numbers and other paperwork.
  • Bluetooth beacons can also coordinate to geolocate the guest within the hotel and help them find their room.
  • beacon technology can then turn on the lights and activate in-app controls to help the guest navigate their in-room technology. The app can also promote the room service food and drink menu, as well as the entertainment and facilities information most pertinent to the customer based on their profile.
  • beacon technology can work in reverse and help the guest seamlessly navigate the checkout process, without having to hand in any keys or line up at the reception desk. It can even offer special rates or other promotions
  • Beaconstac's technology has great potential to create futuristic guest experiences in the hospitality industry, and the push notifications it generates result in high open rates amongst customers
  • lismarycedeno1 on 04 Oct 19
     
    Beaconstac is bringing beacon technology to the hotel industry to help create new guest experiences for traveling consumers. The technology will help by providing more convenience to the hotel experience and has far more potential than simply promoting revenue opportunities.
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Why Panic Buttons Are the #1 Must-Have Technology for Hotels in 2020 - By Robb Monkman,... - 0 views

www.hotelnewsresource.com/article108972.html technology hospitality hotel business solution tech
shared by lavendersheshe on 31 Jan 20 - No Cached
  • Safety has become an important discussion topic across our industry as reports of unsafe working environments for hotel staff have begun to emerge in the media. Surveys around the nation show that housekeepers are sexually assaulted at over twice the rate of workers in other industries.
  • Along with new laws, union pressures and impending deadlines for compliance, it’s also important to recognize the ongoing importance of media and the ways in which internal policies, such as those relating to staff safety, can make or break a hotel’s reputation. In today’s socially influenced climate, after all, a brand’s reputation can be one of two things — their strongest asset and an integral marketing tool, or their most significant liability
  • Fast forward to today and next-generation ESDs act as a dedicated safety platform that leverage Bluetooth technology to relay GPS coordinates of any employee in distress
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  • As you might imagine, this represents an important, pivotal update that ensures swift response and support, both on and off property, in the case of a staff emergency.
  • lavendersheshe on 31 Jan 20
     
    Employees are the most important asset when it comes to the hospitality industry. There has been so many instances of assault and harassment from housekeeping attendants in hotels. Hotels are encouraged to comply and use panic buttons to ensure the safety of employees.
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Shaping the Events Industry - THISDAYLIVE - 1 views

www.thisdaylive.com/...shaping-the-events-industry event management Hospitality
shared by lvela051 on 18 Jul 18 - No Cached
  • An industry that contributes conservatively over N100billion to the Gross Domestic Product (GDP) of Nigeria annually and potentially has about N1trillion in turnover clearly needs to regulate itself.
  • This prompted the convener of Events Market Nigeria (EMN), Temitope Amodu, to bring all the players together such as wedding vendors, stakeholders, entrepreneurs, make-up artistes, DJs and event market enthusiasts among others who gathered for a day of networking, mentoring and discussions on pertinent issues about Nigeria’s ever growing event industry.
  • The 10th edition of the Event Market Nigeria Meet and Greet was the largest free gathering of participants in the event industry in recent times,
    • lvela051
      lvela051 on 18 Jul 18
       
      Have a free gathering of over 700 attendees.
  • ...16 more annotations...
  • He noted that since people love events and have fun, they look for any excuse to throw a party (it is the only thing that can make people sane in a recession or in a volatile emerging market). Thus, it is a no-brainer to set up a business or be involved in any trade or activity that cashes in on this idiosyncrasy.
  • to share industry related insights and emphasised the importance of collaboration as the new completion within the event cycle.
    • lvela051
      lvela051 on 18 Jul 18
       
      Collaboration is needed to create a successful event.
  • said a country that has a population for almost 200 million people and a reputation for an ostentatious culture, it is a no-brainer that the events industry is a rough diamond
    • lvela051
      lvela051 on 18 Jul 18
       
      None seem interested in such a profitable industry with potential.
  • The recent growth in the events industry has contributed to the spontaneous growth in many business verticals e.g. event planning, venue, photography, food and many more services along this massive value chain.
    • lvela051
      lvela051 on 18 Jul 18
       
      All contributors in the success.
  • the hospitality industry has been a source of optimal returns for investors.
    • lvela051
      lvela051 on 18 Jul 18
       
      event management being a part of that industry.
  • The events industry has grown at an average pace of 6.2 per cent each year globally since 2003.
  • The goal is to create an ecosystem that allows growth and development to take place, one that identifies, creates and drives excellence within the youths and veterans of the event industry.
    • lvela051
      lvela051 on 18 Jul 18
       
      Main goal within the event industry.
  • Nigerian company or middle-class family spends over 15,000 dollars per event.
  • 7 million dollars was spent on parties in Lagos over a five months period in 2013.
  • It involves studying the brand, identifying the target audience, devising the event concept, planning the logistics and coordinating the technical aspects before actually launching the event.
    • lvela051
      lvela051 on 18 Jul 18
       
      Event Management:
  • Basically, there are two types of events, namely; corporate and social events.
    • lvela051
      lvela051 on 18 Jul 18
       
      Its important to determine which events are mostly going to be catered too.
  • It is not a very organised industry; particularly because there is no specific legislation regulating this sector of the economy.
  • A common complaint from customers/clients of the industry is the issue of liability.
  • when disputes arise between a professional in the events industry and a client, there are no regulations on the applicable dispute resolution mechanisms
  • the industry is too fragmented.
  • Protect your business via written contracts, create a proper corporate structure for your business, adhere to the simple principles of corporate governance (e.g. have a board of directors or advisors etc), retain a good audit and tax firm to examine your books annually and make your business tax efficient, retain a legal partner to mitigate your legal risks. Run a business and not a hobby!”
    • lvela051
      lvela051 on 18 Jul 18
       
      Important to Protect the business legally.
  • lvela051 on 18 Jul 18
     
    The focus of the article is to highlight how the event industry is becoming more popular among the hospitality industry in Nigeria. It mentions the Events Market Nigeria (EMN) group aims to provide a places that allows for growth and development within the event industry with the newcomers and experienced event planners. The event that was hosted by the EMN, provides free gathering that offer different speakers to offer advice and their experience to those attendees willing to listen. Throughout the article, it states that the country of Nigeria has a population of "almost $200 million people and a reputation for an ostentatious culture", which makes it a perfect place to invest in the event industry. Especially due to the fact that the industry is a source of a more favorable return on investment even though other sources in Nigeria are considered more attractive. What makes the event industry profitable, is the ability to venture with other businesses such as venues, catering, event planning and more. But with all the good, the article does point out the issues such as liability and the lack of rules that are set for the industry. I think that it's an important topic to consider because hotels are implementing a source of revenue with renting out meeting spaces and catering services to outside companies. With more and more events being planned, I think it's a great business to venture in. The ability to have an events department within a hotel or even a restaurant gives the establishment to produce more revenue within other departments. Such as a hotel, the planning of a meeting not only brings in the revenue of the space being rented but also to Food and Beverage with the catering aspect and the front desk with the rooms being occupied by the clients and attendees.
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7 Event Technology Trends to Explore in 2019 - Eventbrite US Blog - 1 views

www.eventbrite.com/...technology-trends-in-2018-ds00 hospitality software tech solution mobile green technology
shared by hchiebooth on 21 Feb 18 - No Cached
    • mrueda
      mrueda on 03 Oct 18
       
      The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • Reach new audiences
  • Improve check-in, feedback, and security
  • ...2 more annotations...
  • Artificial intelligence for events
  • The right event apps
  • clatt001 on 21 Feb 18
     
    So, being an event professional in the hospitality industry this article intrigued me. Some of the trends listed are trends that my clients and I have already been using for a few years now like livestreaming events, I had a wedding in Jamaica in 2015 in which my clients live-streamed their nuptials for those daily and friends who could not make the trip. What I did find intriguing was the Facial Recognition aspect of Event Technology. That is unbelievable to me. I know we now have iPhoneXs and SnapChat that already do this so I guess its just a matter of having the right type of phone and app that is compatible with this feature.
  • ...1 more comment...
  • mkim001 on 18 Jun 18
     
    This article for event planning and technology shared the current trends of event technology for this year. Facial recognition is becoming popular and is encouraged to use to target an expansive audience. Some events encourage audiences to take advantage of technology by using Facebook to tag photos of the event attendees to to a personalized album. The article also predicts that the future holds facial recognition for attendees checking in for a further improved event. RFID is being widely used by experienced event coordinators in place of event tickets and to reduce payments made physically. With the usage of RFID, it enhances the productivity for the attendees, as well as, make special features, such as raffles, much easier and fun to conduct. Automated customer service features are also rising as it enables guests to conveniently have their questions answered without having to wait to get a response. For example, according to the article, Sound on Sound Fest is a festival for music lovers that created a customer service feature via Facebook Messenger to answer any questions from the potential and prospective attendees. It was said to have instant gratification and success in the ease of asking and answering questions. Apps are also taking a part in events. Apps, such as, Pathable (connect with attendees throughout entire event), Presdo (takes into consideration behavior of attendees), and attendify (share photos, messages, and comments with attendees) are example of applications that events benefit from in this growing trend of event technology. Broadcasting events also assist in gaining popularity for an event and social media walls encourage attendees to post photos of the event with hashtags. Technology is growing and gaining popularity in events. Due to the fact that people are almost never without their cellphones, nevertheless, on their cellphones, the discussed features are popular amongst event attendees and aids in bubbling the posit
  • mrueda on 03 Oct 18
     
    The article discusses seven event technology trends that are trending in 2018. Event planners are on the hunt to discover the next new products or services that will help them stand out in a coward full of competitors. One trend, that I find so interesting is facial recognition technology. Event planners are using algorithms to reach out to new audiences via social media, improve check-in and security! Another trend, that caught my eye was artificial intelligence for events. Technology such as "chatbots." Chatbot is an automated customer service that helps both guests and event organizers. It will alleviate some of the duties of the staff to be more efficient and address guest issues faster. There are also the right APPs that are being created for events for guest to search, book, post and review events in one place. Also for event organizers to price, communicate and organize all in one place.
  • hchiebooth on 22 Jun 19
     
    This article reveals the 7 latest trends in technology. The most impressive trend is the use of Facial Recognition for registration purposes. It also features new and upcoming AI technology such as Chatbots, "Crowd" Streaming and the use of "Social Media walls" to generate for free event promotion.
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What Makes a Successful Event in the Hospitality Industry? | Chron.com - 0 views

smallbusiness.chron.com/ospitality-industry-61690.html
shared by duyingli on 31 Oct 18 - No Cached
  • As the owner of a small business in the hospitality industry, your first priority is the satisfaction of the client, the person who booked the event and is paying for it.
  • Their experience depends on the quality of the food, friendliness of the staff and the ambiance of the room
  • However, a successful event leaves the client feeling that he got more than he paid for.
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  • The guests and client may not consider profitability as a measure of a successful event, but the small business owner coordinating or presenting the event certainly does.
  • The event must go as planned, with the amenities the client is expecting, such as the number of tables and chairs, floral arrangements, food, drinks and entertainment. Any problems must be solved quickly without noticeable impact on the guests. A successful event leads to the opportunity for additional business from the client.
  • What Makes a Successful Event in the Hospitality Industry?
  • Client Satisfaction
  • klint005 on 31 Oct 18
     
    Four key elements to successfully planning an event in the hospitality industry include but aren't limited to: Client Satisfaction - The event should follow through as planned between the planner and client. Anything that goes wrong should be fixed in a timely manner where the client won't notice. A successful event leads to client loyalty most of the times so they'll book with you again. Profitability - Ensure each event doesn't result in a loss Guest Experience - What the guests experience will ultimately determine how the client's satisfaction of the event will be by the end of the night. A guest's experience will be based off of service and quality. The quality of the chairs, the plates even right down to the utensils they're eating from, the music, the drinks, and most importantly, the food. Happy guest = happy client Perceived Value - Adding a special touch to an itinerary that the client wasn't expecting makes all the difference
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  • snesbeth on 04 Nov 19
     
    The article discussed four things that makes an event successful in the hospitality industry. These items are based on the perceptions of the person that booked the event, the guests of the event, and the person that owns the business. Ensuring that the client is happy, the guests are pleased and that the owner was able to make a profit and also allow the client to feel as though they received more than what they paid for are important aspects in determining whether the event is successful or not.
  • duyingli on 18 Mar 20
     
    This article outlines several factors to focus on in order to host a successful event in the hospitality industry, including customer satisfaction, guest experience, profitability and perceived value. Among them, customer satisfaction is the primary factor that needs attention, and improving customer satisfaction will get more business opportunities. In addition, meeting customers' needs and solving customers' problems can give customers an unforgettable experience, which is also conducive to the success of the event. As an operator, you must also consider profit. Profits come from customers. If you can improve the perceived value of customers, it is a memorable experience for customers, improve customer satisfaction, and profitability comes naturally.
  • duyingli on 18 Mar 20
     
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What Makes a Successful Event in the Hospitality Industry? | Chron.com - 0 views

smallbusiness.chron.com/ospitality-industry-61690.html event hospitality industry
shared by yimengliu on 13 Oct 17 - No Cached
  • Events in the hospitality industry include weddings, business meetings, celebration dinners and fundraisers.
  • The events and meetings industry generated $263 billion in direct spending in 2009, according to a study by the Convention Industry Council.
  • As the owner of a small business in the hospitality industry, your first priority is the satisfaction of the client, the person who booked the event and is paying for it.
  • ...9 more annotations...
  • A successful event leads to the opportunity for additional business from the client.
  • A successful event has good food served at the correct temperature. The service is friendly but not overbearing. Any special requests within reason are handled quickly and politely.
  • A guest at a successful event may refer new business or tell others what a great time he had.
  • a successful event leaves the client feeling that he got more than he paid for.
  • In most cases a successful event is a profitable one.
  • The guests and client may not consider profitability as a measure of a successful event, but the small business owner coordinating or presenting the event certainly does.
  • he event must go as planned, with the amenities the client is expecting, such as the number of tables and chairs, floral arrangements, food, drinks and entertainment.
  • Any problems must be solved quickly without noticeable impact on the guests
  • Their experience depends on the quality of the food, friendliness of the staff and the ambiance of the room.
  • mknig011 on 13 Oct 17
     
    This article discusses the event planning aspect of the hospitality and tourism industry. Topics such as client satisfaction, guest experience, profitability, and perceived value were taken into consideration in regards to the makings of a successful event. According to this article event planning can be profitable is it is done in a manner that encompasses both experience and satisfaction for the client and the guests.
  • yimengliu on 08 Nov 17
     
    This article is talking about what makes a successful Event in the hospitality industry. There are have many popular event such like business meetings, celebration dinners or weddings in hospitality industry. According to the Convention Industry Council, they spend $263 billion for meetings and events in 2009. Everyone trying to make their even successful and satisfied their customer. Therefore, the article introduces the important factors can make the even successful. Firstly, client Satisfaction, client satisfaction for a small business very important because the first priority is the satisfaction of the client, the customers who booked the event and is paying for it. Customers will know if this company good or not through the event. Thus, the company have to plan it well and trying to make the customers happy. Any problem must ne solved as soon as possible without impact customers. A successful event that can help company grad a lot of customer's attention. Secondly, guest experience. Business have to provide the better experience for the customers all the time. Their experience depends on the quality of the food, staff and other facilities in the room. The success event should have a friendly server, good food and comfortable temperature. A little detail that will influence the customers feeling. As a owner of the business, we have to always focus on the detail of the event.
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5 Reasons Why Event Management is Important in Tourism - 2 views

www.gevme.com/...gement-is-important-in-tourism
shared by anonymous on 25 Feb 18 - No Cached
  • Events act as important motivators for tourism.
  • If you look at the destinations that gained popularity in recent times, you’ll find out that the flow of tourists to this place began after the successful event management.
  • This is the major reason why the role of event management in tourism is so important. Tourists and travelers need to understand why they should visit a particular destination. Therefore, event tourism comes to the rescue.
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  • These plans should focus on the planning of social events in order to achieve the full potential of tourism. Managing events is the activity that deals with developing and planning various kinds of events for that society. A fruitful integration of event management into touristic activities will win success and attract numerous customers to the target destination.
  • The development of tourism and the introduction of new destinations reveals the huge perspectives for the growth of event management. The majority of most social activities, such as festivals, recreational events, etc., have become possible due to the tourists, which travel around the world in search for new impressions and emotions.
  • Tourism event management promotes the loyalty of regular customers.
  • The term “event management” can puzzle some people who have never thought about its meaning and role in modern society. I
  • The key tourism goal for events is to attract more tourists (especially in off-peak seasons) to serve as a catalyst for urban renewal and to increase the infrastructure and tourism capacity of the destination to foster a positive destination image, which contributes to general place marketing to animate specific attractions or areas.
  • Nowadays, events can mitigate or aggravate political situations, which is another lure for tourists.
  • he best example for this is the impact of major sporting events, such as the Olympic Games or Worl
  • When certain parts of society reached a certain economic peak, they shifted to a more thoughtful way of life that included alternative energies, wise ecology, and environmental protection. This also made way for the birth of completely new consumer needs, which increased the demand for a specific range of events and tourism.
  • Management of events provides various opportunities for the travelers to spend their time without being bored. If you plan your visit to some exotic country, it doesn’t mean that your vacation will be limited with rambling across the sights and historical monuments of the destination. You can diversify your trip with extreme events or any social activities.Thanks in part to event management, you will surely experience a wide array of emotions and experience many new things.
    • ngerv001
      ngerv001 on 29 Aug 19
       
      Wherever and whenever one is planning a trip to a location they want to have fun and live in the moment. From cruises that have excursions and on boat activities, to hotels that offer cocktail hours for incoming groups to live performances, having a way to keep guests entertained are crucial and vital to keeping a guests happy. It is important for the hospitality industry have different outlets to provide a memorable experience for their guests that will lead to positive reviews, word of mouth recommendations to repeat business, event managements are important. As event managers it is key to always be looking for ways to keep guests entertained, relaxed and overall having a great time.
  • Events in tourism development produce an incredible impact on the industry as a whole and influence a broad range of human activities: politics, environment, socio-cultural, and other aspects.
  • Although event management and tourism are different notions, it should be mentioned that they are closely aligned with each other. Actually, regardless of the type of tourism you choose, event management will accompany it within the entire period of activity.
  • The key tourism goal for events is to attract more tourists (especially in off-peak seasons) to serve as a catalyst for urban renewal and to increase the infrastructure and tourism capacity of the destination to foster a positive destination image, which contributes to general place marketing to animate specific attractions or areas.
  • You cannot possibly underestimate the importance of events for tourism. The most popular types of tourism events, regardless of the tourism type, come in a wide range of exciting options. Various types of festivals and events have always existed as significant parts of human society.
  • Tourism and event management are said to have evolved from primitive gatherings of people for agricultural or religious reasons into the more modern type of events—large-scale, corporate and governmental—as well as their long history of attracting tourists and establishing host communities as tourist destinations.
  • The emergence of new political powers, capitalism, new products, and new social relations, as well as a new way of modern life, paved the way for more versatile event tourism development and a growing number of cutting-edge events.
  • Today, it is not surprising that apart from the above-mentioned impacts, events also have the power to affect the formation of a destination’s image and can help with promoting, positioning, and branding it across the globe.
  • amberarias on 25 Feb 18
     
    This article greatly described the importance and significance event management has for the tourism industry. Special events definitely draws individuals in to multiple destinations, which delivers a huge boost for the tourism industry.
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  • berkley7 on 19 Jul 18
     
    The following article, 5 Reasons Why Event Management is Important in Tourism, focuses on event management within the hospitality industry. The role of an event manager within the hospitality industry is a very complex job and it takes someone with a vision and skills in order for a successful outcome. Event management is important within the hospitality industry because tourism is truly dependent on the effective management of events. The article provies the following example, Niagara Falls is now a known destination and is a prominent place to visit, however, the main "flow" of tourist started as soon as the event managers had begun to arrange tours, cruises, etc. Event management is vital within the industry and this article highlights some of the important impacts it has on the industry as a whole. "Naturally, tourism and event management can exist separately, but their consolidation can bring many benefits not only for the development of tourism but also for the development of the economy of countries or cities in total."
  • anonymous on 23 Jun 19
     
    The article highlights why event planning is an important element of tourism. It discusses key social, political, and cultural events that span both tourism and event planning. It strives to establish a clear connection between the benefits of tourism and social events implemented from a streamlined perspective.
  • alexaperez14 on 08 Oct 19
     
    This article talks about how different types of events are important for tourism. Events such as mega, hallmark, major and local events attract more tourists such as the olympic games or the Superbowl. Some destinations are visited only for special events, driving more tourism to that destination. As tourism has become very dependent on effective event management, small events such as arranging tours in a destination have led to an increase in tourism. The development of tourism and the introduction of new destinations reveals the huge perspectives for the growth of event management. The majority of most social activities, such as festivals, and other recreational events have become possible due to the successful event management and the travelers that they attract.
  • anonymous on 14 Oct 19
     
    Event Management can be both local and global, it is the management of various activities including conventions, meeting and other major activities. Tourism is not considered a part of event management; it is classified as a set of tourism related activities. Tourism is thus divided into various niche activities. No matter what tourism type you choose, event management will always be a part of the activity. There are various types of classifications. Events may be condsidered Mega, Hallmark, Major or local. It is necessary to recognize the importance of events to the tourism product, and as such, you should never take for granted the need for proper and effective coordination. It is also important to note that events such as cultural activities also aid in destination development. A key factor in having these events is to promote the destination and attract more visitors, particularly at times in the season when things are slow. The introduction of events can serve to stimulate local economies and draw attention to unseen parts of the destination, as well as aid in the building of infrastructure in those communities. It is also important to note any event requires significant planning, the who, what, where and how allows a better understanding of how a proposed event may impact a destination's image and can help with building a stronger global brand. The significance of tourism in event management is centered around possible offshoot activities such as tours and entertainment or any other economic benefits that maybe be derived beyond the event itself. By creating such signature activities, it is likely that you broker relationships with visitors, which could likely create loyalty to your brand.
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Expedia Being Investigated for Conspiring With Hotels to Suppress Competition – S... - 0 views

skift.com/...hotels-to-suppress-competition hotel tech hospitality technology
shared by clonyr on 28 May 19 - No Cached
  • Expedia Group Inc. is under investigation by the Utah attorney general for allegedly conspiring with the biggest U.S. hotel chains to suppress competition in online travel booking.
  • Beginning in 2014, the hotel companies agreed to stop bidding on one another’s brand names in Google searches in order to avoid price competition.
  • TravelPass claims searches for hotels used to generate an open bidding process where companies could bid on keywords that included their own brand, as well as those of their competitors.
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  • “The conspiracy has left in its wake an online travel booking marketplace characterized by deliberately limited information and high transaction costs.”
  • clonyr on 28 May 19
     
    TravelPass Group LLC raised a lawsuit with the Utah attorney general to investigate Expedia conspiring with Marriott, Hilton and other hotel companies to manipulate search advertising on Google. Under federal law it is illegal for companies to work together to harm competition. In 2014, hotel companies agreed to stop bidding but Expedia continued to coordinate and act as a go between for the companies and providing reports on compliance with the agreement.
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Event Management Software Steals the Show | ReadItQuik - 5 views

www.readitquik.com/...ement-software-steals-the-show Event Management Cloud-base Software
shared by gulsevim on 16 Jan 18 - No Cached
  • t helps in improving workflows by maintaining large volumes of data and assisting event organizers in coordinating, planning, analyzing and sourcing data, and ensures a successful event by providing uninterrupted information. Such event management technology can automate processes such as venue sourcing, ticketing, floor planning and expense tracking in order to streamline the overall management operation. 
  • Event management software enables event organizers to send and track invitations through a portal where an attendee list gets generated, as well as monitors ticket sales using a single platform.
  • Social media platforms are usually integrated with most event management software and are also inter-linkable with multiple platforms. These platforms are effective media for promoting and marketing events, social programs and campaigns
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  • These e-tickets reduce chances of duplication as they contain a unique bar code verification that is scanned at the venue after completing all the payment formalities, either online or by cash.
  • Further, the software initiates an e-ticket generation process after the completion of registration formalities which is then sent to the Invitee’s registered email account or via text message
  • Event management software based on cloud technology allows efficient and easier management of event data from any remote location. Moreover, cloud-based event management software is capable of providing a quick fix to any system bugs or errors. 
  • Cloud-based event management software is more cost-effective as it eliminates any major need for on premises IT infrastructure setup, allowing greater scalability
  • I
  • gulsevim on 16 Jan 18
     
    This article discusses the role and benefits of cloud-based event management software in planning and executing events. Software enables event managers to improve workflow, manage venues, and track various types of information in a timely and consistent manner. Software is especially useful in monitoring the progress of ticket sales and invitations, where event organizers can follow up on attendees that did not respond yet. It also helps prevent ticket duplication and enhances security by sending tickets with unique codes to attendees' e-mails. Event management software can also be integrated with social media platforms which boosts the promotion and the visibility of a given event and its ultimate success. Financially, such software leads to cost savings because it does not require investment in infrastructure. From operational standpoint, cloud-based software offers real-time, remote access and fest error resolution. This article helps me better understand improvements in operations that cloud-based software system brings in event management. I am also able to explore the vast field of using software technology. Before reading this article, I was not aware of the benefits of the cloud-based software system in event management. Now, I gained a better knowledge about advantages like accuracy of data for large events, to real-time tracking needs to manage ticket sales and event attendance, and permanent connection and access to various files and records. Such access is vital when an event manager is in charge of multiple events that are at different stages of preparation: some may be in planning stage and others may be in execution stage. The ability to fix errors quickly is a major benefit for event planners that are small businesses. For this reason, an individual wedding planner will probably have peace of mind by using such software.
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