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Contents contributed and discussions participated by ehida004

ehida004

HVAC Maintenance and Energy Savings - Facilities Management HVAC Feature - 0 views

  • HVAC systems in typical commercial buildings are responsible for more than 40 percent of total energy use. Keeping HVAC systems running properly and at peak efficiency is the first step in managing facility energy use.
  • Temperatures and humidity levels that fall outside of this range can lead to interruption in services and even costly system failures.
  • Reactive maintenance remains the norm, not the exception. Maintenance is deferred. Planned and predictive maintenance remain the exception.
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  • Sometimes the difference between keeping a business running and having to shut down is nothing more than proper HVAC system maintenance.
  • Proper maintenance of HVAC systems requires careful planning and forward thinking, both of which become lost when maintenance is considered nothing more than an overhead expense.
  • Reactive maintenance is the most costly way to maintain building HVAC systems.
  • And when factors are included, such as extended equipment life, reduced energy use, less frequent system downtime, and decreased interruptions to building operations, organizations that have implemented comprehensive maintenance programs find that their total costs can be as much as 50 percent lower than the costs for those organizations that continue maintain equipment reactively.
  • Facility executives should be able to demonstrate the consequences of ignoring HVAC system maintenance while identifying the real cost savings associated with comprehensive maintenance.
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    According to this article, HVAC systems are responsible for more than 40 percent of total energy use. Having proper HVAC maintenance services allows for companies to save cost and prevent them from losing revenue due to damages. As stated in this article, "reactive maintenance is most costly way to maintain building HVAC systems". HVAC systems are the least noticed by organization because its not visible unlike other visible things such as lighting systems, carpet ect. Documentation is key, if facility executives want to level the playing field, they should consider investing money in HVAC maintenance that will provide the organization a rate of return that is equal or even greater than what others are promoting. There's up to 15 to 20 percent less energy used than when those systems are left to deteriorate. Therefore, regular inspection, testing, and maintenance of the damper will keep it operating properly minimizing energy use.
ehida004

12 Ways to Increase Hotel Security - LODGING - 1 views

  • “When department managers and other employees think more about safety and security, you can prevent a lot of theft and minimize dangers.”
  • 1. Update locks. Locks that can track who goes in and out of rooms can serve as a deterrent to theft.
  • 2. Make time for safety meetings. Perhaps as part of a regular meeting, schedule time to talk about guest safety
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  • 3. Monitor activity with software. Having closed-circuit television to monitor the property doesn’t matter too much if no one is looking at the monitors.
  • 4. Evaluate and improve—quickly.
  • 5. Meet and greet. One of simplest, but most effective, ways of securing a property is to provide excellent customer service.
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    This article talks about ways to increase hotel security. Although hotels may have proper security and policies in place to protect the property, they are often subject to cyber cyber-attacks, break- ins, theft, fraud, and other crimes. Lack of proper security in hotels may lead to increased guests losing belongings to theft. As vice president of global safety, Callaghan spent 35 years with Marriott International. He was responsible for properties throughout the United States, Latin America, and the Caribbean. During his career, he could manage everything from the integration of new technologies such as electronic locks and computer surveillance systems to implementing anti-terrorism procedures. The following list shares Callaghan tips on guest safety, internal theft, and cyber security that can help owners and operators avoid down time, reputation loss, liability, and lawsuits. This ensures property security and that information in up to date.
ehida004

https://www.diigo.com/annotated/ad84898f9539f5ecabc871cca90a5cad - 3 views

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    Hotel industries find value on investing in cloud services. Being that hotels want to invest in digital content without having to invest in IT infrastructure and IT staff, making cloud computing the ideal solution. This article states that, "capital investment is lower than IT infrastructure and servers, and it gives hotels the flexibility to expand and adjust their IT needs along with business growth, invest in upgrades without causing a complete IT system overhaul and it removes the administrative burden of managing an IT system in-house". Cloud computing is taking over traditional IT infrastructure in the hospitality industry.
ehida004

The History of POS Use In Restaurants - 0 views

  • Mobile and cloud POS offer restaurant owners the ability to know: who their customers are how much they’re spending what their favorites are where they’re from and how long it’s been since their last visit
    • ehida004
       
      With the accessibility of mobile and cloud POS , we are able to meet the demands of our customers and provide a better service. The accessibility this system provides to both customer and owner allows for a seamless experience. This article talks about the history of POS system in the restaurant industry. Modern POS systems are changing the restaurant industry, levels of service are increasing and labor is decreasing. If a restaurant owner is away he or she could work from anywhere, as long as internet is available. This cloud based system also provides security to the customer. Having these portable POS systems in restaurant tables provide entertainment to customers and increase sales. Overall, providing a seamless experience to the consumer.
  • From the customer side, cloud and mobile POS gives guests the ease to not have to carry a wallet full of gift cards and instead have it all on their phone, or to have their debit card remembered on the system so they don’t have to pull it out or wait for the waiter to swipe the card.
    • ehida004
       
      The convenience of cloud and mobile POS is amazing and offers security by avoiding having to carry valuables, such as credit cards around the property that may get lost or stolen.
  • if a restaurant owner is away, he or she can actively react to something without having to physically be at the restaurant.
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  • A cloud-based POS systems’ subscription not only covers features and upgrades; it also covers security, and you better believe that POS systems nowadays are serious about security
  • There’s going to be more tableside, interactive things for customers to do while waiting for their food. Perhaps each table will have their own POS system to log in to and order, that send food to the kitchen right away.
  • Of course, there are certain liability issues to worry about there, especially when it comes to liquor, but I think the future of the restaurant point of sale system is that it will combine both customer-facing and restaurant-facing features, to create a fluid experience.
ehida004

New Hotel Ecommerce and Personalization Strategies - Duetto Blog - 0 views

  • Of increasing importance to hotels is ecommerce — but 20 people within an organization could have 20 different definitions of hotel ecommerce. It’s important for leadership to rein that in, ensuring everyone is talking the same language.
  • Easy revenue meetings are not productive revenue meetings. Challenge both teams to understand each other’s business and how you can coordinate strategies to lower acquisition costs and increase profit. Give both sides self-service access to reports, but prepare for small issues to turn into second- and third-level questions. Embrace those who engage through poking and prodding, but make sure it’s productive. Be able to sell the story. Every promotion is not going to go great, but learn from each situation and be able to explain why you’re doing it throughout. Manage the conversation in layers, first ensuring the hotel is positioned correctly before executing media, and then demonstrating where you can deliver revenue. Develop a multi-year plan that incorporates ancillary revenue, including F&B, golf, spa, etc. Make fewer decisions based on your forecast. Get out of the 90-day cycle and do better full-year planning, aligning your strategy with the budget. “Don’t talk about the plan in February for a May wedding,” LaRose said.
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    This article states the differences in job description of both digital marketing manager and revenue manager, but LaRose focuses on the importance of having them work closely to best reach their goals. Basically you cant have one without the other and each position has something unique to offer to the hotels growth and popularity. Every hotel must sell a story and meet the demands of their guests, consistently adapting and changing, adding and subtracting when needed in order to maximize revenue and continue to be attractive to its consumer.
ehida004

Miami Beach's 1 Hotel South Beach Awarded LEED Silver | Green Lodging News - 2 views

  • MIAMI BEACH, FLA.—The 1 Hotel South Beach in Miami Beach, Fla. announced that it was awarded LEED Silver. The Leadership in Energy and Environmental Design (LEED) rating system, developed by the U.S. Green Building Council (USGBC), is the foremost program for buildings, homes, and communities that are designed, constructed, maintained, and operated for improved environmental and human health performance.
  • guestrooms were designed to surround guests with natural materials and fabrics that brought elements of nature into every space. The rooms and suites maintain a casual yet elegant atmosphere that is at one with the relaxed lifestyle of South Beach. Driftwood accents and sumptuous textures (in neutrals and pastels that mimic nature’s palette) were created by blending a host of natural materials; including leather, wood, and stone as well as silk, linen, and cotton.
  • LEED is the foremost program for the design, construction, and operation of green buildings. More than 82,000 commercial and institutional projects are currently participating in LEED, comprising more than 15.7 billion square feet of construction space in all 50 states and more than 162 countries and territories.
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    This article makes me very proud, as I work for 1 Hotel South Beach and know that this Hotel definitely practices what they preach. They have been awarded LEED Silver (Leadership in Energy and Environmental Design) which was developed by the U.S. Green Council (USGBC). The hotel has a very unique and simple design. The guest rooms are designed with left over construction materials from its surrounding resources. The use of wood, natural material, leather, and stone, silk, linen, cotton are what make our facility so earthy and green. 1 Hotel hopes to start a trend in the Hotel industry by following the sustainable practices that our Hotel makes. More than 82,000 commercial institutional projects are actively participating in LEED. This is huge! and means that the trend 1 Hotel has started is being adopted by other companies.
ehida004

Technology Trend and Issues in Tourism & Hospitality Industry | LinkedIn - 5 views

  • If the hoteliers do not catch up with the current trend in technology such as using reservation software to practice paperless, social media, or online platform to promote and inform customers about their properties, the chances for Millennials to choose them are very low compared to their rivals who are aware and ready to act to the current technology trend, thus, it is also not good for their business as well.
  • For example, more and more hotels nowadays implementing radio frequency identification (RFID) key card on the rooms’ doors and the key card must be inserted into the key card holder to power on electricity inside the room. This method helps hotels to decrease electricity budget. Seamless connectivity across platforms and devices is growing more important.
  • For hoteliers, SaaS is the new norm or trend that the owners should not be thinking twice to implement in their properties. SaaS is a mainstream technology topic in cloud computing, but it is a newer concept within the hotel sector. SaaS providers such as Cloudbeds have been working on improving the system from time to time as the demand is increasing following the world trend in which, 85% of the queries come from hotels and hospitality companies (Gonzalo, 2016). Besides that, hotels are able to cut down operating costs as the upfront investment in SaaS is cheaper as there are no initial hardware costs or no need for hiring full time IT staff to maintain the system.
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  • Hotels will also increasingly install smart room access systems that allow guests to unlock their doors by simply swiping their phones across a keyless pad on the door.
  • Hotels and restaurants are now going paperless to support green practice for the sake of the Earth and its future sustainability. They try to reduce printed materials by using software and online providers to cater for bookings.
  • Mobile transcends all aspects of the customer experience in travel, with 75% of search and 51% of revenues come from mobile devices in 2016. Thus, hotels targeting business travellers, Millenials, and leisure travellers ought to have a proper mobile strategy in place.
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    This article focuses on millennial's and how dependent they are on technology when traveling and/or exploring places to eat. It is highly encouraged by travel agencies and the food/entertainment indusrty to promote their services through apps and current technological trends. Millennial's like the ability to check themselves in the hotel, book reservations, pay bills, ect. at their convenience. More hotels are implementing radio frequency identification (RFID) key card, which only allows the electricity to be turned on once the key is inserted. This helps in decreasing hotel electricity cost. Not only does it reduce electricity cost, but it also saves energy from our planet. Hotels are targeting business travelers, millenial's, and leisure travelers due to proper mobile strategy in place, a study in 2016 showed that 75% from search and 51% of revenue come from mobile devices. SaaS is increasing in demand, especially from hotels and hospitality companies. Hotels are able to cut down on operating costs since SaaS is cheaper with no initial hardware costs and no need to hire full time IT staff to maintain the system, Hotels and restaurants are going paperless practicing sustainability and going green. Technology is helping elevate the hospitality and tourism world by providing more accessibility and exposure targeted to the specific demands of today's world.
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