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Henrique Rodrigues

Are digital menus the way to go? - 0 views

  • When it comes to menu boards, going high-tech isn’t always the right choice. Whether it’s digital screens or old-school chalkboards, the decision goes beyond what looks pretty
  • Though digital has its perks, not all operators want to go high-tech.
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    This article highlights how digital menus can help some restaurants, but at the end of the day, the concept and the hefty investment are not for all restaurant owners. The usage of digital menus can provide customers a more clear view with the menu and it's easy to adjust it to coordinate with POS systems. Restaurant owners also have the benefit of taking items that are not available of the menu within minutes, preventing many customers the trouble of wanting something they cannot have. On the other hand, some restaurant owners just simply do not have the money for the investment and they also do not believe in they will capitalize on the ROI. This helps to explain much of the chalkboards coming back bring the old school style. Customers ultimately decide which kind of menu they are more comfortable with.
kteme001

Accounting for Special Events | Nonprofit Accounting Basics - 0 views

  • Accounting for Special Events
  • In this example, it would be beneficial for the nonprofit to track and record the number of attendees, ticket price, and fair value of the event.
  • Option 1 -
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  • Option 2
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  • In order to properly report the activities of these events, a number of transactions need to be recorded for each event:
  • The difference between the amount paid by the donor and the fair value of the benefit received by the donor is considered a contribution.
  • The costs will also include the catering, ballroom, decorations, meals and refreshments, etc.
  • In-kind contributions: For each special event there could be three types of in-kind contributions that are documented:
  • Auctioned items
  • tems provided to the donor
  • Donated services or facilities:
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    This article touches on events and the process Event Coordinators use to keep track of money. Things like dinners, galas, auctions and fundraisers are examples of events that involve a transfer of money. The "Direct benefit to donors" are the actual costs of the items and services given to guests for their attendance. There are 3 options given to report these benefits. Option 1 - Present the Costs of Direct Benefits to Donors as a line item. Option 2 - Present Special Event Gross Revenues in the revenue section of the Statement. Option 3 - Present the contribution portion as contribution revenue and the exchange portion (fair value received by donor) as special events revenue. To properly report activities each transaction needs to be recorded for revenue purposes. Tracking the number of attendees, ticket prices, and value of the event is important to make sure funds are being allocated correctly. If lump sum donations are made or sponsorships are involved, that revenue needs to be reported as well. On top of this, costs need to be calculated too, event space rental, food, table cloths… in order to come up with a final profit number. Sometimes donated auction items are used to incur a 100% profit for the organization.
amichellemagluta

The Future of Events Technology | Inc.com - 3 views

  • With the industry currently booming, how are events organizers and producers getting smarter in applying integrated toolsets to marketing?
  • organizers of an event can use Google Analytics to discover which online campaigns are influencing registration or being discussed on social media.
  • DoubleDutch is one platform that can be used for acquiring and analyzing real-time data, since it can see what session sponsors and attendees are most interested in.
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  • Attendees can use a tool like Speecheo to help them view presentations and take notes.
  • Digital technology is also changing the landscape of events thanks to sensor integration.
  • incorporate social media into event marketing. Some of the highlights include: Event or company hashtags Hosting a special "happy hour" networking event Gaining media exposure Teaser videos Creating an event-specific page on your site Sharing photos or videos of the event Social giveaways or contests for the event Video testimonials or interviews Lead follow-ups Content for your blog following the event
  • In the future, virtual reality could provide attendees an amazing experience with a lot of physical products being brought in.
  • technology that was heavily present at this years CES was robots and drones--yes, drones.
  • people who can't physically attend an event--they call into Skype, for example, and have a robot roll around an event so that they can hear and see what's going on.
  • drones, they are being used to capture aerial photography or even to deliver drinks that have been ordered through a smartphone app.
  • tools like Bizzabo are consolidating all of the previous tools needed to effectively manage, plan, and run an event.
  • allowing you to create a website for your event, sell tickets, launch an email marketing campaign, and have on-site check-in and an award-winning app for visitors to use.
  • With all of this access to data and technology, an events planner can now provide attendees a more personalized experience. In fact, don't be surprised if someday the large events are replaced by several smaller events that are focused on data segmentation.
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    This article expounds how there has been a recent surge of tech-related events in the meeting and event planning industry. According to this article, event planners are using tech savvy methods to track the movements of attendees with Wi-Fi, GPS, iBeacons, or low-energy Bluetooth to see which events or booths they're visiting. The article further mentions how event planners are turning to IT to improve engagement between attendees and event coordinators using tools like Speecheo and Evolero. What I found particularly interesting is how event planners are incorporating sensor integration and wearable technology. Many companies are using wearable-technology, such as RFID wristbands, to accept cashless payments, connect to social media accounts, and replace paper tickets. Event coordinators are also going out of their way to create more personalized experiences. With all of this access to data and technology, an events planner can now provide attendees a more personalized experience. Lastly, social media as a planning tool and augmented reality also makes it possible for people all over the world to attend and experience an event without physically being there.
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    This article is about technology, event planning and the future. With more and more technology popping up in other industries, how is event planning keeping up? There are many different ways that event planners can use technology to their advantage such as improving engagement and collecting data. It also goes onto explain social medias influence on events and how event planners can use it as a marketing and planning tool. I think that this is a perfect article for all those who hope to become involved in the event planning industry.
shannaton

What Does It Take to Succeed in Event Management? - 0 views

  • Many people think of event managers as wedding or concert planners, but the field of event management involves much more than that.
  • Guests may not notice the work of an event manager at a well-planned event, but they would notice the lack of planning at a chaotic one.
  • At its most basic, event management is the process of using business management and organizational skills to envision, plan and execute social and business events.
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  • People who specialize in event management work with budgets, schedules, and vendors to create the best possible events for their clients.
  • When you work in event management, you'll be involved in planning, executing and evaluating corporate, association, nonprofit, government, and social events.
  • Event management requires strong organizational, budgeting and creative skills.
  • The job market for event managers is growing, with some estimates that the need for event managers will increase by one-third in the next decade
  • A successful event manager is a true people person and has excellent organizational skills, interpersonal skills, and multitasking skills
  • A planner's main responsibilities involve keeping track of time during your events, ensuring proper set up as established by the client, managing the wait staff, catering liaison, and other venue-related tasks that are pivotal to the success of the event.
  • Event managers, on the other hand, are there with you every step of the way. Managers orchestrate all the event details, handle vendors, create and manage budgets and timelines, assist with contract negotiations, and manage the venue selection process.
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    It is clear that a ton of work goes into planning a successful and smooth event. Many companies use event planners to coordinate an important meeting or event. This involves setting a budget, choosing a location and vendors, obtaining necessary permits or insurance, coordinate with speakers, and are onsite at all times to ensure the meeting or event runs as planned. The job market for event managers is growing and the need for event managers can increase by one-third in the next decade. In order to be a great event planner, you should be a people person, organization skills, interpersonal skills, and multitasking skills.
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    In order to succeed in event management, one needs to develop crisis management strategies in order to anticipate where problems might arise and plan for them. In the industry there is no right or wrong except to make the client happy, doing the work and getting it right is what matters most.
rosedelice

Looking at the future of restaurant technology - SmartBrief - 0 views

  • Of course, customer satisfaction is always a top priority, but labor challenges are the motivator for restaurants’ automation investment. Just two years ago, increasing sales was overwhelmingly the top reason that restaurants used automation. Though new technology expense is still a concern, current labor limitations have changed the math for many restaurants, likely leading to an ac
  • eleration of automation and technology, Datassential said.
  • As consumers grow accustomed to more technology and then reach the point they no longer want to live without it – the restaurant of tomorrow may very well resemble something that’s unrecognizable today. But those operators who push the envelope with new technology will see that consumers are more willing than perhaps ever before to come along for the ride. 
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    Restaurants need to keep up with the latest technology otherwise they will not grow accordingly. Digital ordering and coordinated contactless delivery helped to keep both workers and consumers safe and allowed tech savvy food service operators to stay afloat. Even though the younger consumers are the most accepting and enthusiastic about restaurant automation. The older generation will follow sooner or later.
Gaby Belardo

Sales and Event Management Web Application Boosts Sales and Productivity for Restaurant... - 1 views

"Tripleseat, a cloud-based Sales and Event Management application for the Hospitality Industry, announced they have recently achieved the milestone of having over 400 restaurants, hotels and unique...

Minghui Zheng

Advantages & Disadvantages of Human Resource Information System | Chron.com - 1 views

  • When the decision to build a human resources information systems department is made, examine the options carefully and be aware of technology and human resources trends for a small business. Small businesses have unique needs based on company goals for growth, or a plan to remain small with access to technology without the hefty costs. The term "human resources information systems" (HRIS) often is used interchangeably with human resources management system (HRMS) and human resources information technology (HRIT). Any of these terms is used to describe the computer and information technology a company utilizes to automate human resources functions and employment actions.
  • A very popular use of HRIS is employee self-service. Many employers are utilizing their HRIS to supplement the human resources department staff by enabling employees for find answers to common questions they would have asked a human resources representative.
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    This article summarized the advantages and disadvantages of using human resource information system. An HRIS is used for employment actions such as applicant tracking, performance management, attendance, compensation and benefits management, work force analyses, and scheduling. A very popular use of HRIS is employee self-service. There are a lot of advantages of HRIS, such as it is monitored by qualified specialists who know technology and HR functional and tactical processes can manage compliance with federal and state laws, streamline processes for recruitment and selection, and produce analyses, data and reports for internal and external use. What's more, it is easy to use for qualification computer technology specialists, accuracy of information and the ability to perform HR audits using any combination of parameters. It saves a lot of time. The disadvantages included that HRIS may involve human error during information input, costly technology to update the system and malfunctions or insufficient applications to support the human resources needs. There should be a qualified specialist with human resources functional area knowledge to manage this system. The cost to hire an HRIS specialist may be far above the average salary for a computer technology specialist.
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    The article highlighted describes some advantages and disadvantages of a Human Reources Information System for small business, that would include restaurants. The decision maker would have to take in consideration what type of information the system will need to handle in order to select the system to be used. This systems can do applicant tracking, perfomance management, attendance, compensatio, benefitios, paid time off and etc. A type of disadvantage for small businesses would be to be able to get support from somebody to manage the system. This could have high costs involved.
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    This article discusses Human Resource Information Systems and the benefits and disadvantages to investing in such a program. Some of the advantages that the article addresses are: "manage compliance with federal and state laws, streamline processes for recruitment and selection, and produce analyses, data and reports for internal and external use." The technology allows employees and managers to "locate answers and information quickly without the need to consult an HR representative every time." I feel that this advantage outweighs any of the disadvantages that there may be. The benefits of a business/hotel running more smoothly are infinitely rewarding to profits and many other aspects of convenience. Some of the disadvantages that the article addresses are insufficient applications to support the human resource department, as well as it being costly.
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    This article describes Human Resource Information systems and the benefits and disadvantages to investing in this type of technology. The article states that the advantages to investing are: "being able to manage compliance with federal and state laws, streamline processes for recruitment and selection, and produce analyses, data and reports for internal and external use." Most importantly though, the article states, "The employee and manager self-service features are excellent ways to free up the time of your human resources staff members for project work and other duties. Employees and managers can locate answers and information quickly without the need to consult an HR representative every time." This, to me, outweighs any disadvantage that may come from investing in HRIS technology because the convenience that this technology provides could really benefit profits for a business. HRIS is about coordinating communication among different departments. Businesses should really invest in this technology, even though it is costly, because ultimately it will increase profits by getting things done faster and more efficiently, as well as preventing problems from happening before they happen.
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    With the development of high-tech management system, HRIS is no long strange for us. The HRIS is a software or online solution to data tracking, data management, or all of the data needs of the company within the human resources department. The reason why HRIS is becoming  more popular is that it has some useful functions such as the employee self-service through which employees can find answers to common questions by themselves while not ask a human resources representative. This system can help to save time and money for the company in certain aspects. But in this article, the author compares the advantages and disadvantages that HRIS brings to the company.The disadvantages can be that it may involve human errors during information input, costly technology update and so on. So if a company wants to apply this system, it should also look at these disadvantages, compare them with the advantages and then make a final decision in order to avoid suffering from the bad sides of the system. 
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    The HRIS is used for applicant tracking, performance management, attendance, compensation and benefits management, work force analyses, and scheduling. HRIS can be also used for employee self-service. The human resources department staff can find answers to common questions they would have asked a human resources representative from the HRIS. HRIS has many advantages. It can help organization manage compliance with laws, streamline processes for recruitment and selection, and produce analyses, data and reports. The ease of use for qualified specialists, accuracy of information and the ability to perform HR audits using any combination of parameters. However, there are still some disadvantages, such as human error during information input, costly technology to update your system and malfunctions or insufficient applications to support human resources needs. In addition, the cost of hiring an HRIS specialist is also a problem for the small business.
martha villamizar

hSenid Biz showcases its latest HRIS technologies at the GITEX Technology Week 2012: HR... - 1 views

  • Dubai, 17th October 2012 - hSenid Business Solutions, the leader in HRIS solutions in Sri Lanka was one of the few Sri Lankan IT companies to showcased its latest HRIS technologies at the GITEX Technology Week 2012. The event took place from 14th – 18th October at the Dubai International Convention and Exhibition Centre (DICEC and GITEX is recognized internationally as the largest and most important business-to-business IT Trade Event for Corporate, Enterprise and SME businesses in the Middle Eastern, African and South Asian regions which makes it the Number 1 trade exhibition in the MEASA region. Over 138,000 ICT professionals from over 144 countries participate at GITEX annually and over 3,500 companies were present from over 77 countries.
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    HRIS is the latest technology in HR. This software in my opinion is not one of the most needed in any company. When talking about organization, time, tracking large number of workers, etc. HRIS could be the perfect solution. Every HRIS system has different capabilities, depends on what the company really is looking for. The best HRIS system will be the one that fits your company needs. An HRIS includes benefits administration, employee data, and time saving for HR.
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    This article discusses some of the latest technology in Human Resource Information Systems technologies. I completely agree with your statement that this system is one of the most needed in any company. I do not see how a company could run with ease without it. The article states, "hSenid Biz as a leader in the HRIS domain showcased the HRM Enterprise XV which is the latest hSenid HRIS solution which offers strategic, administrative and strategic MIS HR modules which can help an organization address their increasing HR requirements and achieve better business results. In addition the hSenid's cloud solution PeoplesHR showcased the benefits of Cloud HR and the practical applications. hSenid also offers Human Resource Outsourcing capabilities to organization which makes hSenid a true and complete HR solutions provider." HRIS systems really have the ability to coordinate communication among different departments.
Krystal Jost

Are Independent Hotel Operators Leading the Way in Driving Property Management System E... - 0 views

  • Maestro empowers hundreds of high-touch independent operators and hotel groups to grow their business and stay ahead of the competition with innovative technology backed by the industry’s most reputable Diamond Plus service.
  • Lodging Hospitality Management (LHM) uses flag-mandated PMSes for its Hilton, IHG, and Marriott properties, but it relies on NORTHWIND’s Maestro System for its independents.
  • Maestro empowers hotel groups with enterprise-wide system solutions that deliver true centralized management controls on a single database. This enables closer property coordination, cross-property booking and upsell capabilities, and consistent guest recognition at all touch points for all properties.
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    This article focuses on the benefits that Maestro (a property management system) offers to hotels and how it has been benefitting hotels that currently use their system, more specifically, smaller, independent hotels. Most chain hotels and large facilities are required to utilize a flag-mandated property management system. However, independent operators are not linked with these mandated systems, and have a choice as to which system to utilize. Maestro claims to offer Northwind, a service that allows Maestro to be utilized in a cloud-based system, enabling it to host multiple properties and save the establishment money by not requiring them to purchase servers and security, whereas a traditional PMS would have done so. The president of Northwind also states that they strive for their clients to succeed and that it is more of a partnership with those who utilize their service, and their goal is to make a hotel's operations more profitable and efficient. The article continues on to explain the uses and functions of the Maestro system, including being fully-integrates and offering operators loyalty program benefits and the functionality to compete with programs that were solely available to chains. It also tracks points earned and redemption stays as well for those loyalty programs, and claims to minimize errors and save operators money. It also allows integrations that provides social media outlets through the property management system, allowing the user to operate their business simultaneously through different systems. Maestro also boasts that the utilization of their property management system allows hotels to increase their direct bookings through the property for a lower cost than if they were to utilize a different system in which it was not flawlessly and seamlessly integrated with a global distribution system. It seems to be a property management system that enables users to complete many tasks at once, from one location, without having the hassle of
Sasha Bravo

Resorts Drive Revenue with High-Touch Innovative PMS | News | Hospitality Magazine (HT) - 0 views

  • Maestro goes above and beyond PMS by delivering revenue generating tools and expert services that enable independent operators to maximize revenue, increase productivity and keep guests coming back
  • Maestro also empowers multi-property hotel groups with enterprise-wide system solutions that deliver true centralized management controls on a single database.
  • his enables closer property coordination, cross-property booking and upsell capabilities, and consistent guest recognition at all touch points for all properties.
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  • Maestro's Web Connection suite increases profitability and reduces costly third-party dependency with direct bookings
  • he ResWave real-time, integrated booking engine enables guests and groups to book rooms, suites, activities, amenities, spa and dining online, from mobile devices, Facebook, landing pages, and email campaigns.
  • operators are turning to hosted systems to reduce staff, trim hardware investment, simplify PCI-compliant cardholder security, and ensure 24/7 access to property data.
  • Maestro delivers a robust, stable hosted solution that increases profitability and productivity. Managers and ownership teams may access the property’s system at anytime from anywhere to always connect with their operation.
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    This article is about the Maestro Property Management Suite which allows properties to optimize their revenue by having access to centralized control and innovative capabilities. this system enables a property to lower costs; permitting guests to  have real-time direct booking for not only rooms but also, other services such as amenities, dining, and such. Maestro offers secure and accesible system which seems to be allowing companies, such as The Snow King Resort, to increase revenue and improve the services offered to guests and groups. 
YUE LI (3325307)

Five hotel companies install Aptech - 0 views

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    This article introduces that 5 hotels used Aptech, Execuvue Business Intelligence (BI), and Profitvue and Webvue Enterprise as their accounting systems. The Profitvue and Webvue enterprise are accounting solutions which mainly used to centralize back office accounting and reporting system and also used in their other multi-property operations which interface with PMS. In addition, Aptech will create systems that are easy to use and provide managers with the flexibility to generate reports quickly and helps them make proactive decisions that support higher profit margins for their properties. Profitvue system incorporates accounts payable, general ledger, statistics, and financials. gives users open database compliance (ODBC) within a scalable, client/server, open systems architecture. Webvue is for limited service hotels and it enables properties to quickly and easily send and access financial and statistical data and generate reports through its Internet or Intranet site. And Execuvue is a also web-based enterprise business intelligence application for large and small hotel companies which coordinates data from various systems.
kgill017

Travelytix Inc. Pilots New Guestfriend Service | Business Wire - 0 views

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    This article describes Guestfriend app which is a Back of House software for hotel companies that can handle preventative maintenance, project management, asset management, housekeeping supervision, and response-dispatch coordination.
liang qian

Four Hotel Companies Select Aptech Business Intelligence, Accounting and Budgeting Sol... - 0 views

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    This news talk about Aptech computer systems for the hospitality industry. This system can assess the cost and revenue ratios of potential investment opportunities and gathers and coordinates data from a wide variety of hotel systems, including STR data, for enterprise performance reporting and analysis, this systems also leverages advances in text analytic technology and convert written online ratings, comment card detail, and other guest-satisfaction measures into quantifiable metrics. So this system can simplify back office operations , through the data operators can match guest sentiment data with daily performance and their competitive set, so they don`t need to do work on the data collect step. Save time and save cost.
YUCHEN TI

Introduction of computer network systems administrators - 0 views

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    This article introduced the computer network system such as LANs, WANs, and the differents of administrators or engineer`s responsibilitis for designing, maintaining and evaluating this system. For example, network and computer systems administrators may also research related products and make necessary hardware and software recommendations, maintain the system as well as address information security issues. And the Database administrators work with database management software and determine ways to store, organize, analyze, use, and present data. They identify user needs and set up new computer databases. And computer security specialists plan, coordinate, and maintain an organization's information security. A safe computer network system needs these important people to develop in spote of what kinds of organization network and database system.
Krystal Jost

Four Hotel Companies Select Aptech Business Intelligence, Accounting and Budgeting Solu... - 0 views

  • Hotels across Country Implement Aptech Systems to Grow Portfolios, Assess Acquisition Profitability, and Simplify Back Office Operations
  • Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, today announced four new hotel companies have selected its hospitality solutions to improve their business intelligence, budgeting and forecasting, and accounting.
  • "The four new Aptech clients are a great example of how hotel companies are leveraging financial solutions to better manage their companies and increase profitability,"
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    Aptech Computer Systems, Inc., the leading provider of hospitality software for business intelligence and enterprise financial accounting, announced about four new hotel companies who have selected their hospitality solutions to improve their business intelligence, budgeting and forecasting, and accounting. M&R Hospitality Management in New York and San Ysidro Ranch in Santa Barbara, CA, are among the companies implementing Aptech's financial solutions. Excuvue is a web based hospitality Business Intelligence application which gathers and coordinates data from different hotel systems, including the Smith Travel Research report. This system can convert written online ratings, comments, and the guest satisfaction ratings into metrics. This basically helps in optimizing the revenues as they can match up with the customer's idea and with their current daily performance and also with their competitors. It is very essential to bring about changes in the department where your competitor is excelling at. This sort of information can help them make quick changes for profitability and customer satisfaction. The interesting part is that companies are looking outside to leverage financial solutions in order to better manage their standards and keep up the pace. and many more hotel companies are implementing this to streamline their back office processes.
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    This article focuses on how hotel companies are implementing a new system that has been introduced to simplify financial accounting. Aptech Computer Systems claims to be a leading provider of such software, allowing companies to improve their budgeting, forecasting, and accounting. Many hotel companies utilize Quickbooks to effectively manage their budgeting and forecasting needs, along with their accounting needs, and as these companies grow, they need a better solution to effectively manage these aspects. Companies with multiple properties need a system that can manage data from all of their different sources, and combine them to strategically analyze their profits, revenues, and their losses, as well as to make budgeting decisions and forecasts. Execuvue, a web based business intelligence application created by Aptech, combines data from a large variety of hotel systems, such as STR data, which is extremely valuable in assessing where each hotel stands in its competitive set, and how much of its market share that it is currently obtaining. The system also provides insight to operators as to recommended actions for the hotel to take with the data that is collected. The system also measures online ratings, comment card details and other guest satisfaction measurements, enabling hotel operators to utilize guest satisfaction ratings along with their profit standpoints and their current financials. This system seems to be a valuable resource in today's economy, and with the evolving technology. It allows users to utilize data from all sorts of sources to make decisions and assessments. Any operator or manager knows that seeing data quickly and efficiently, where the answer is simply laid out in front of you so that you do not have to seek information from multiple sources and then compare it with the other sources, allows you to make informed decisions much more quickly and be much more assured with your choices. It also enables those operators to find ways to opt
Caroline Hardenbergh

Wanted: Crackberry Netiquette - 0 views

  • Thanks to the ever-growing presence of portable wireless devices in professional circles, your attendees are likely to find distraction during a meeting in their cell phones, laptops, or personal digital assistants (PDAs). For instance, handheld Internet devices called BlackBerries are proving especially popular among execs--in fact, they're sometimes called "CrackBerries" because of their addictive quality. That's why so many white-collar workers can't stop checking their e-mail while they're supposed to be paying attention. Since portable wireless technology is still relatively new, rules of etiquette have not yet been uniformly established. A 2004 survey by Menlo Park, CA-based Robert Half Technology found that two-thirds of chief information officers think technology-related blunders are increasing in the workplace. This would include behavior at meetings, where the most common offenses include leaving cell-phone ringers on, sending instant messages and e-mail using wireless devices, and typing on laptops out of turn. Internet etiquette, or "Netiquette," is a sore spot as well. The unchecked use of wireless devices at meetings is a drawback of the new gadgets
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    Source: Successful Meetings; Mar2005, Vol. 54 Issue 3, p28-34; Author: Ben Chapman bchapman@successfulmeetings.com I am posting this article because if points out another netiquette issue, which is having consideration for those outside your internet access zone, such as the public nearby, companions, and most importantly, your business supervisors and peers. This article discusses the pitfalls of technology when it comes to conducting meetings, whereas the attendees are not fully engaged due to their focus on their personal devices. While it was posted in 2005, and stating that establishment of etiquette rules are yet to be established, I still do not see indication seven years later that this trend of attentiveness towards one's device over the person next to you (or presenting to a group) has changed for the better. Not only that, but apparently meeting attendees have actually emailed the presenter to express their boredom with the meeting, and while it's good for coordinators to know how engaged the audience is, it still is very rude. The article does say that "awareness of etiquette is rising as technology matures" and "it's hip to have manners," but I don't see it in school nor in the workplace. Employers have all adopted guidelines regarding use of personal devices to limit use during work hours, and even to constrain employees online social activities to forbid use of their company name or to post disparaging comments. I find it sadly amusing that the very instruments which are meant to increase productivity and provide increased communication and professional interaction is becoming the very opposite in the workplace and during professional development venues.
Yoshihiro Kanno

Multiple Properties, Multiple Flags: Texas Western Uses Cloud BI to Automate Data Gathe... - 0 views

  • Texas Western began evaluating a cloud-based business intelligence system to take a load off its accounting staff by automating its property data gathering and reporting. The effort paid off – and produced some surprising results.
  • The company"s hotel software requirements included automatic downloading of property performance metrics from its Hilton OnQ and Marriott PMSes daily, as well as merging the data with labor numbers, Smith Travel Research output, and a variety of other information from TW"s corporate accounting system.
  • Texas Western selected Aptech Computer Systems, Inc. and implemented its Execuvue® hospitality Business Intelligence (BI) solution. Aptech built TW"s data warehouse and worked with Marriott and Hilton to identify, gather the data, and create the report formats TW needed for better performance management
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  • Texas Western"s BI system automatically collects and combines data from its 53 properties with ten flags, performs performance analysis and multi-property roll ups and comparisons, generates daily revenue and flash reports, and emails property specific reports to the appropriate managers.
  • Aptech offered to host our system at its secure data center in Pittsburgh and this has taken all system responsibility off our hands. They handle our data security, backups, and system maintenance so we can run our hotel company."
  • Our BI reports are mobile optimized so our executives can monitor performance anywhere." Smith added that some TW managers like to review reports on their iPads and he can track operations from his iPhone as needed.
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    This article is about a decision made by Texas Western, Hotel Management Company, to introduce Cloud-Based Business Intelligent system. According to the interviews with the company executives, this investment is really paying off. This system has taken system responsibility off their hands and allowed them to cut labor costs which were used to prepare daily revenue reports or spread sheets. Mobile access to all the information also appears to be a useful feature offered by Cloud-based system. 
Tamara Lang

Five Hotel Companies Streamline Management Processes with Aptech's Business Intelligenc... - 0 views

  • Profitvue and Webvue stand out as our top choice to centralize accounting and financial reporting,” said Narry Krushiker, president of Krushiker Hospitality Group. “They interface with our multiple property PM Systems and the solutions are easy to use. It is important that managers at our seven hotels have accurate P&Ls and other reports each day. Profitvue will accomplish this.
  • Aptech systems handle back office operations with scalable, 24/7 dependability
  • The system incorporates accounts payable, general ledger, statistics, and financials. Profitvue gives users open database compliance (ODBC) within a scalable, client/server, open systems architecture. Profitvue is available as an ASP service or on a licensed basis.
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  • Execuvue is a web-based enterprise business intelligence application for large and small hotel companies. Execuvue coordinates data from various systems, including Smith Travel Research, into accessible information with familiar browser simplicity.  Extended Stay Hotels, Innkeepers Hospitality, Ashford Hospitality Trust, Peabody Hotel Group, and many other successful companies rely on Execuvue
  • Aptech Computer Systems, Inc., based in Pittsburgh, Pennsylvania, leads the hospitality industry in leveraging change by valuing human relationships and applying technology to solve business problems for people.
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    This article is five hotel groups streamlining their management accounting process by using Aptech's intelligence and financial products. The systems were selected because of their ability to interface with several property management systems, level of accuracy, and reporting capabilities. The systems are internet based and be used for single or multi-property companies. I find this article to be interesting because at the end, it speaks about Aptech Computer Systems, Inc. as a leader in the hospitality industry. It approach to creating state of the art products is attributed to "leveraging change by valuing human relationships and applying technology to solve business problems for people". I think that is a great premise for a company to build on.
Yanqiu Li

Unlocking the future: Hotels to see new security technology - Sci/Tech - DNA - 0 views

  • Your mobile can now literally be the key to your future and open many doors, thanks to a new technology that can have your cellphone talking to your locks.
  • Near Field Communication technology that makes mobiles do your work
  • s automatically loaded with an electronic wallet and encrypted code and hotel room number.
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  • The technology enables a user with an NFC-enabled mobile and a booking in an NFC-enabled hotel to breeze in and out, sans all hassles.
  • GPS coordinator
  • pay bills i
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    The article give tourists amazing stuffs while they are travel around world. Instead of keeping a key to guest room, a mobile with new technology app enalbles them to enter their rooms without any key or card and so forth. What's more through this technology, guests can get access to places of interests, shoppiing area to get directions, transportation, drink and food, anything that they need during they are out of hotels. It allows guests to use it as a electronic purse to easily consume anywhere at anytime. Now there are some hotels in USA, are now install this new technology, which indicates a new way for guests to enter the properties. And it will be more sate to carry a necessarymobile with guests rather than a little key or card, which are much easier to lose or be stolen, I believe, the new technology both benefits guests and hotels.
Yunfan Wu

Was hotel marketing always this complicated? Part Two of Three - GDS consolidation and ... - 0 views

  • These four GDS vendors controlled the marketing and distribution channel for the entire industry. They had market power and could impose higher fees at a whim on both the agent and airline. At the same time airlines sought ways to lower their distribution costs.
  • For the most part the hotel industry did not have the coordination or the moxie to fight like the airlines and simply paid the higher distribution fees and travel agent commissions.
  • But the larger effect was that the travel agency industry was shrinking; in a short period of time hotels saw their traditional distribution channels dry up. No longer were agents sending customers to the hotels.
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  • The arrival of the internet as a commercial device only accelerated the demise of the travel agency business. Of the nearly 40,000 independent travel agencies in existence, less than a third still exist today.
  • In 2001, the early years of our hospitality consultancy, general managers walked through our doors describing their online marketing strategy as “having a static online hotel brochure, email, and Expedia“.
  • The catchphrase “direct online distribution strategy” described the new world order in hospitality. Yet hotel managers were slow to embrace the idea that they would soon be entirely responsible for the marketing, sales, and distribution of their hotel inventory.
  • hotels locked themselves into OTA contracts that required steep discounts, ever-increasing inventory, and multi-year agreements. To this day OTAs resemble GDS-like oligopolistic behavior.
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    This article introduced how GDS controlled the whole industry in the last decades. Most airline companies and hotels use GDS and the traditional distribution channels and travel agencies dry up. But after 2001, things become different. Hotels need to do marketing and distribution by themselves to survive. But many of them are not professional, so they lock themselves into OTA contracts. They need reinvented hotel marketer by themselves. 
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