Group items tagged

Marketing and e-business for the tourism industry

With increasing competition in the tourism industry, successful entrepreneurs know that a good marketing plan is vital to success.

Tourists and enthusiasts have quickly adopted the Internet as a preferred means of shopping for excursion and destination venues which allow them to quickly compare accommodations, aesthetics, services offered, and prices.

NORTHWIND has expanded its Professional Services offering with the addition of Management Strategy Services to ensure hotel owners and managers are using the powerful capabilities of the Maestro hotel management system to maximize their operational efficiencies and productivity levels as well as reduce costs and drive revenue.

Will the Hospitality Industry Tango with Tingo?

This new OTA site is an affiliate of Expedia.com

It further proclaimed that “In 2011 alone, Americans could have saved nearly $314 million if they had had access to a site like Tingo.com

The shape of the future is unclear.For a glimpse at what may come, look to Air Canada, which this week processed its first transaction via a new platform called NDC Exchange.

For several years now, Air Canada has offered internet-based connections for online travel agencies and travel management companies to access its airfares. These worked outside of the incumbent three giants of travel distribution, Amadeus, Sabre, and Travelport.

About 40 to 50 agencies access Air Canada’s application programming interfaces, or APIs, to process about a million tickets a year via direct connections that avoid the intermediaries.

After five minutes of waiting we got slightly annoyed and started wondering if there isn’t a technology out there that takes care of this problem

Because of Millennials, what they want and how they want it. Everything now spins around technology, so why not a restaurant menu?

Here the eMenu lets them have translations in virtually as many languages as they want to, without turning the menu into a tome

The new initiative is designed to allow Hyatt to “tap into the vast expertise of the security research community to accelerate identifying and fixing potential vulnerabilities.”

Hyatt Hotels has launched a bug bounty program via HackerOne, seeking to reward researchers who find vulnerabilities in its sites and apps.

The ethical hackers can use the platform, as well as rival services such as Bugcrowd, to report vulnerabilities, security flaws, leaky servers and more before less well-intentioned individuals stumble across them, potentially leading to cyberattacks or data theft,

Restaurant theft continues to be one of the larger contributors to a restaurant or food service location's overall loss. According to the National Restaurant Association, approximately 4% of food cost is due to theft.

Drive-thru employee steals over $100,000 from registers" "Deli manager voids daily receipts and pockets over $340 in a single day" "Restaurant Manager arrested after stealing $4,300 from restaurant"

Our restaurant solutions include various services that can help you to prevent, detect, investigate and resolve issues involving theft and potential loss.

The need for a new generation of computers, data centers and security equipment for the nation’s hotels is driving up the expense of technology in the hospitality industry,

The average [technology] cost for a 400-room hotel has been about $50,000 a year. That   cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time,” says Shah.   “That cost could be significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.“

“The average [technology] cost for a 400-room hotel has been about $50,000 a year. That   cost is going to go up as the brands start implementing new technology to take the place of systems that have been in place for quite some time,” says Shah.   “That cost could be significant. It could be several hundred thousand dollars in additional costs over the next three, four or five years.“

How AR, VR, and robotics can work together

With the help of robots, businesses not only achieve higher efficiency but ensure the safety of their staff in hazardous areas

With the help of AR and VR, people can experience surreal atmospheres indoors as well as outdoors

A Cloud-Based Property Management System Open your doors to the Internet™ with WebRezPro, a powerful and affordable Cloud-based Property Management System. In addition to traditional hotel PMS features such as integrated accounting, GDS connectivity and multiple system interfaces, WebRezPro offers several advantages available only in a Web-based property management system. CLOUD PMS ADVANTAGES Simplicity WebRezPro operates over the Internet, eliminating many of the hassles and costs associated with a traditional PMS. Affordability While traditional hotel management software can cost thousands of dollars to setup and maintain, WebRezPro is available for just $5/month/room (min $60/month) and with minimal upfront costs. Integrated Web Reservations As an integrated and seamless online reservation system, there is no need to allocate separate room inventory for Web bookings. Anywhere Access WebRezPro is accessible to satellite offices and remotely-located personnel. You determine who has access to the PMS and from where. Data Security Your reservation and accounting data is automatically stored (and backed-up) in a secure computer facility complete with redundant Internet connections, 24-hour monitoring and diesel-powered electrical back-up.

The POS acts as a cash register as well as a computer. In fact, the POS can consist of multiple stations, including credit card terminals, receipt printers, display screens, hostess stations and server stations.

For quick-service or fast-casual restaurants, the POS systems are usually located in a visible place, often close to the front doors of the restaurant. In a full service restaurant, the POS is usually located in a discreet location so as not to interfere with the ambience or the dining experience.

Price and quality

it is now understood to include Internet, microwave, and wireless equipment as well as the more traditional forms of telephony.

The main function of any telecommunications network is to provide efficient transmission of information from a point of origin to a point of termination.

Along with the PSTA, or public switched telephone network, that most people are familiar with, there is also the Internet, a medium that is increasingly used for both voice and visual communications. Private computer networks are a common tool in many businesses today, as well as many institutions of higher learning. These basic types are all classified into several categories, which include such options as wide area networks, local area networks, and virtual private networks.

Top benefits of cloud computing Cloud computing is a big shift from the traditional way businesses think about IT resources. Here are seven common reasons organizations are turning to cloud computing services: Cost Cloud computing eliminates the capital expense of buying hardware and software and setting up and running on-site datacenters—the racks of servers, the round-the-clock electricity for power and cooling, and the IT experts for managing the infrastructure. It adds up fast. Speed Most cloud computing services are provided self service and on demand, so even vast amounts of computing resources can be provisioned in minutes, typically with just a few mouse clicks, giving businesses a lot of flexibility and taking the pressure off capacity planning. Global scale The benefits of cloud computing services include the ability to scale elastically. In cloud speak, that means delivering the right amount of IT resources—for example, more or less computing power, storage, bandwidth—right when they’re needed, and from the right geographic location. Productivity On-site datacenters typically require a lot of “racking and stacking”—hardware setup, software patching, and other time-consuming IT management chores. Cloud computing removes the need for many of these tasks, so IT teams can spend time on achieving more important business goals. Performance The biggest cloud computing services run on a worldwide network of secure datacenters, which are regularly upgraded to the latest generation of fast and efficient computing hardware. This offers several benefits over a single corporate datacenter, including reduced network latency for applications and greater economies of scale. Reliability Cloud computing makes data backup, disaster recovery, and business continuity easier and less expensive because data can be mirrored at multiple redundant sites on the cloud provider’s network. Security Many cloud providers offer a broad set of policies, technologies, and controls that strengthen your security posture overall, helping protect your data, apps, and infrastructure from potential threats.

At RLH, “We’ve prioritized anything that has to do with automation,” Mr. Edwards said.

A key on your phone, voice-activated digital assistants that can order fresh towels, electrostatic sprayers—hotels are piling on tech workarounds to keep guests safe from Covid-19

U.S. hotel companies are doubling down on automation and fast-tracking technologies such as digital room keys and voice-activated digital assistants to minimize contact between guests and hotel staff amid the coronavirus pandemic.

Biometrics allows for automated check-in and re-check-in at any venue

The adoption of using consumer fingerprints or their faces instead of tickets comes with its risks.

"Biometrics is a double-edged sword when it comes to security," he said. "On the one hand, it’s a better and more reliable way to secure your identity or account, rather than having to remember a password and passwords get hacked all the time. Even two-factor authentication is proving to be much more vulnerable than many people thought."

Proximity marketing is a marketing technique whereby recipients are targeted with marketing messages based on their vicinity. Simply put, it’s when you send ads to people who are close by your venue

WiFi-equipped smartphone these days and logs into public hotspots, meaning that you only need the right software to collect customer data and advertise to them using your guest WiFi.

The way it works is that when a customer logs into your guest WiFi network, you collect data about their device (specifically the MAC number of the device), based on which you can “follow” the customer around the venue and later identify them when they return

The contribution to profit, or the perceived lack of it, is one of the major reasons why security is often seen almost as an afterthought by hoteliers

Because security is not profitable, investors and hotel operators are reluctant to invest in safety and security

active security components", include video surveillance (CCTV), access control, intrusion detection systems and X-ray machines at the hotel's main entrances

Mayakoba, Riviera Maya

uses no motorized vehicles throughout the entire property. Instead, guests can ride electric golf carts, bicycles, or electric boats on more than nine miles of canals.

Palmer House Hilton in Chicago