This website is for a company that offers Human Resource consulting in Hotels, Cruise Lines, Restaurants & Casinos. They offer assistance for companies too small to take on an HR coordinator as well as large companies looking to expand and need consulting services. This is something for us to consider as future managers as these services might be needed.

This article discusses the different aspects of choosing the best PMS for a companies specific needs. It offers several points to consider when selecting a PMS including what features to look for and hidden cost traps. The first and main point in selecting a PMS is to identify exactly what it is you need. This will help to eliminate unnecessary features that add to the cost allowing you to focus on more useful features or collect the savings. This is a very good tip it seems because PMSs have many different options, some of which that wouldn't benefit certain types of business. It would be wise to consider all the features included and their necessity for this reason allowing more efficient programs or savings. The next points discuss several traps that PMSs can include like hidden costs and technical support problems. Sometimes products may require costly upgrades that you are forced to buy in order for the system to run properly. This is definitely a factor to investigate when choosing a PMS as it could result in significant expenses to a company. Also if technical support is needed make sure the conditions are fair. This is also important because when the technology breaks down it will directly effect the cost and repair time. These are all excellent factors to consider when looking for a PMS because they all effect the main focus: money.

This brief article is taken from Forbes and in it Paul Dunay offers 10 Predictions (or expectations in some cases) for the year in e-commerce. It has been seen that e-commerce has grown year to year, specifically on Cyber Monday which shows people are spending more online. The predictions range from consumer expectations to the use of personal data collected by companies. In my opinion the predictions are very straight forward and almost assumed in today's technological world in regards to customer expectations. The prediction of companies using data they have collected to help improve their e-commerce experience is very intriguing however, and suprising that this is not common practice already. It will be very interesting to see if & how these predicitions develop, especially with social media and the use of personal data. Overall it's an interesting article and provokes some good thought on e-commerce.

This article brings to light security threats that are transfered via hotel networks. Fake software updates are used to hide malware which is installed on the computer when the update is accepted. The FBI offers tips on how to avoid being exposed to this after data on several hundred firms was stolen by hackers. The hackers broke into Marriott International Inc.'s records and had access confidential information. This article is important because firms have the responsibility of providing security for the clients as well as themselves. It is important to be aware of threats like this and of how it can be avoided so that the firm isn't put in a bad situation and have to deal with stolen information. With mobile devices and wireless networks becoming more common these types of threats need to be taken into consideration. Most users don't read the fine print or consider where software updates are coming from, especially if it looks like the source is a hotel they are staying at. This makes it even more critical that the hotel is aware of and blocking these threat because claiming that it was done without the knowledge of the hotel may not always be enough and looks badly for the security.

This article is about a new application: Monscierge that launched in December for the iOS (apple) and Connect for the Android in January. The software allows all of the amenities of a hotel to be available to guests via smartphones. The app is completely customizable for each of a brand's specific hotels. This is an excellent idea for both hotels and guests with the recent rise in smartphone and tablet technology. Guests who may not be as comfortable requesting things in person or over the phone would now have the option to do so digitally. Research of 1,000+ hotels and resorts worldwide was conducted over 3 years and found that the majority of questions to the front desk, bellmen, etc. were related to: services, local information, and recommendations. This app seeks to improve that by making those inquiries easily searchable on a smartphone or tablet, also allowing guests to input their own comments. With this finding it should be expected this kind of technology would be very well accepted, which it was. In respect to benefits for the hotel the app is completely customizable down to specific hotels to suit their image needs. With the use of this application it would also allow staff to be more effective, negating redundant questions. By allowing guests the ability to send digital postcards bearing the hotels brand it gives the company more exposure. These benefits are significant for a company looking for new technologies to give them an edge The benefits of this application are numerous for both the customer and hotel. Hotels may also see benefits moving into future years with easier training due to familiarity with this type of technology and customers with easy-to-use technology. For hotels and consumers attempting to plan completely customized experiences, trip-planning functionality is built into the app providing many possible uses. This app to me seemed to be very logical in the current progression of technology. The majority of people today