The Human resource Information System is a software or online solution for data tracking, data collection, and data analysis that are related to the Human Resources. Normally, it is a package of all human-related things, such as payroll, employee personal information, and etc. Different hotels choose different HRIS by using different packages. The better the HRIS, the more effective the HR management is. A HRIS is effective when it provides information on anything the company need.

Meetings and events are now stepping to cloud storage. Although cloud-based storage is very popular, there are people who believe cloud storage is not secure, thus important information such as information from meetings and events should not be stored on the cloud. However, cloud storage is safe. And it is even much safer when a company need to back up a large amount of information. A company that stores all information in their property may lose all of it if something unexpected happens. An event or a meeting always involve multi-users, therefore technology must fulfill the need of sharing information among these uses. For example, you will share information between all your devices, colleagues, facilities, and supplier partners A manager should always consider the followings when buying a cloud service for your meeting. The amount of free space provided; the ability to manage concurrency issues with multiple users. and the ability to share folders and documents seamlessly with others on another platform.

Proximity Marketing is the trend of the marketing sector of the hospitality industry. Based on the statistics, there is a great increase in using proximity marketing recent years. And there are some reasons why hotels choose to use this technology. First, it enables the hotel to reach potential customers and providing electronic forms of advertising. By notifying guests of exclusive promotions hotels have to offer through their mobile phones, hotels and advertisers have a greater chance of customers responding to their advertisements, and therefore a greater ROI on their marketing spend. Second, from the perspective of the hotel, it decrease the advertising cost in terms of decreasing labor cost. It is said that proximity marketing has a tremendous revenue-production potential, and more hotels are engaging in using proximity marketing.

Because of the global terrorism and political unrest, hospitality as a vulnerable target must take action to prevent terrorism. One big problem is how to keep customers and employees safe without ruin customer's experience. This is said because customers in the United States pay less attention to security while enjoying their vacation. Therefore, it is the responsibility of the hospitality industry to make sure that their customers are safe. There is a couple of ways to protect customers under terrorism. For example, using biometric technology to recognize and monitor suspicious person. Using explosive detection animals to monitor public areas, and installing crash rated fencing and pop up barriers, etc.

IT investment becomes a big part of the investment in the hospitality industry. A research had been done in 2011 to find what factors drive IT investment in the hospitality industry. There are three main factors, which are elevating the guest experience, empowering the mobile worker, and enabling operational efficiency. Management finds that improved guest experience is the top driver for mobility investment, and over half percentage of the respondents witnessed an increase in employee productivity. IT investment also enables operational efficiency and it is said that 3/4 of the hospitality organization have WLAN installed in their facilities. In my opinion, I believe it is the trend to invest in IT, because people cannot live without modern technology nowadays, and even if you do not want to change, your competitors will do so, which will ultimately makes you out of the market. So IT investment is very important, and businesses in the hospitality industry need to take more concern on IT investment.

HFTP (Hospitality financial & technology professionals) begins developing a global hospitality accounting system users guide. This kind of users guide is totally new to the hospitality industry and currently there is no global resource like this. The global guide will provide the hospitality industry with a glossary of inventory terminology, accounting charts and other accounting-related information. This project is developed using technology that can provide users with a benchmark that stakeholders can use to compare regional differences and define the value of hospitality operation. This project is a three-step process. First, bachelor degree students from all over the world who are interested in this project will work as data collector. Second, the assembled and analyzed data will be processed into professionals in different regions all over the world to create new sample charts. Finally, the initial guide will be published in multiple languages and distributed globally. This new accounting system technology is predicted to help the hospitality industry increase the ability in financial management, accounting, cost control and the sharing of global accounting data sources.

POS go online nowadays. There are two online POS, one is through Facebook, and the other one is cloud-POS. When utilize properly, Facebook can act as a powerful sales and marketing tool because it enables word of mouth marketing. Cloud POS have many advantages: first, it is accessible from anywhere at any time. Second, it is cost saving. Third, it decreases the risk of losing data in the case of disaster. Cloud POS is the trend of implicating new technology in the hospitality industry, and it is accepted by more and more hotels and restaurants.

There is a misconception that all PMS are the same. Although basically, they have similar functions, they are not the same. PMS used for restaurant cannot be used in a hotel, and PMS used in a bed and breakfast and that in a luxury hotel are different. It is important to choose the most appropriate PMS for a property. Managers need to consider some things before purchasing a PMS. First, what are the specific needs of your particular businesses? Second, the PMS that a hotel buy cannot have too many weakness compared with its strengths, because too many weakness will make the purchasing a poor choice overall. Third, the cost of purchasing a PMS cannot conflict with financial budget. Even if a manager did all three above, it is inevitable that the PMS you bought are not perfect, however, this imperfection is acceptable.

Fairmont Hotels & Resorts announced a comprehensive green IT strategy by addressing technology infrastructure and IT operations for all 56 of its hotel properties worldwide. A key part of its green initiatives is a central-managed power-down schedule that all of its internal desktop will be shut down one hour of their activities. One of the spokesmen said that this green IT approach is suitable for hotels that do not traditionally have a data center. He also pointed out that this new green IT approach is easily applied in North America and part of the Europe, whereas a little harder in Asian countries because of the different standard that they use. So what they are working on is to getting everyone to understand its value and set up international standards.

The new trend of ecommerce in 2012 is to move to mobile. Based on the research, customers who are doing online mobile businesses have increased fast during recent years, and it is anticipated that the number of customers doing mobile ecommerce will continue to increase in the future, therefore, many online retailors turn to move their businesses to mobiles. There are some reasons why online retailers need to move to mobile. First, there is a growing usage of mobile devices, such as smart phones and tablets. 30 percent of tablet owners have used their devices to shop online, and 25 of smart phone owners have used their phones to do the same. Second: Mobile is convenience. Mobile-users can do online shopping at anywhere without a heavy laptop or a computer. However, there are some challenges. Smartphone has a reduced screen size and the limited capability of mobile device browsers. Online retailers need to supply their websites in a smartphone-friendly version. And for the tablets, a technology called Flash is not supported by all tablets. These changes can arise some costs for the retailer. In a word, it is a time to go mobile, online retailors need to realize this"cultural shift" and take action or they will get left behind. In my own opinion, I still prefer to use computer to do online shopping, because it is more secure and reliable. However, if the mobile ecommerce become mature, I will not reject to try to use it to do online shopping.

A telecommunication network used to refer to the collection of switches of wirings used by telephone service; it is now include internet, microwave and wireless equipment as well as telephony. The main function of a telecommunication network is to provide efficient and effect transmission of information. A telecommunication network can set up as WAN and LAN. A telecommunication set up as WAN allows reliable communication between nodes that are geographically located across large distance. Hotels chains that located in different area would like to use this network model. With the same level of security, a telecommunication network set up as LAN is used on a smaller geographic area. It provides phone, data, and internet within an enclosed setting. One example is a hotel, where the phones and internet access are all routed through a network located within a hotel. As technologies continue to advance, the definition and the scope of the telecommunication network will also continue to change. But what will remain the same is the core concept. Before I read this paper, my opinion on a telecommunication network is always indicates telephone service, and now I understand it also include internet, microwave and wireless equipment. I have to say that technology have been changed very fast so that we must keep in mind to update our knowledge on these new technology as well.

Mr. Watt, a customer who was spending his weekend at the Courtyard Marriott in Midtown Manhattan was browsing the website. He realized that there was a strange drawing appeared on the top of the web page, which did not exist before. At first, he did not pay too much attention to it, but he still determined to check source codes to see if there was anything wrong with the computer or the Internet. After checking the source codes, he found lines of code which include references to"EXG". He thought it was a hacker attack, but his IT background enabled him quickly figured out that lines of code that include EXG had nothing to do with a hacker attack, but was a service named Revenue Extraction Gateway used by RG Nets company to inject advertisement secretly without the knowledge of the users, which aims at generating revenue from the Internet access points. Mr. Matt claimed that although this service will not bring harm to the users, but the principle of the thing that upset the users most. The hotel then apologized to Mr. Watt, and promised not to use this service anymore. What I feel interesting is that I also had such problems before, and after I interviewed some of my classmates and friends, I realized that this is a pervasive problem. However, what surprised me the most is the truth that most of the hotels do not know that their hotels' internets are exposed to secret ads injection because this kind of secret service is not on the contracts that the hotels signed with the internet company. In my opinion, it is an unethical service. Customers who use the internet feels that he/she is being spied on, and for the web content creators, they could not get a cut of the revenue from this.