Skip to main content

Home/ Hospitality Technology/ Contents contributed and discussions participated by markh283

Contents contributed and discussions participated by markh283

markh283

Critical Factors in Implementing HRIS in Restaurant Chains - 0 views

  • Hospitality literature is deficient in empirical research that specifically focused on human resource information systems (HRIS) in hospitality.
  • firstly, to examine the factors that contribute to the decision to implement a HRIS in a small-size restaurant chain;
  • secondly, to develop a research agenda in an area where progress has been limited in the hospitality discipline.
  • ...1 more annotation...
  • Results of the current study indicated that financial resources, culture, and computer competency are better predictors of any successful implementation of HRIS in restaurant chains.
  •  
    This article discusses several critical factor in the process of using an HRIS in a restaurant chain. It notes that there is little research specifically discussing this area for the hospitality industry. The article examines the factors that should be considered by a restaurant chain in making the decision to use an HRIS. Also, the article discusses a study of issues that will contribute toward the successful implementation of HRIS for restaurant chains.
markh283

Go Green Hotels - Green Ideas for Hotels - 0 views

  • Create a 'green team' at your hotel with the goal of continual improvement and scheduled re-evaluation and reporting.
  • Install a renewable energy system onsite (no cost options are available including, in the U.S., PACENation which provides low-cost, long-term financing for energy efficiency, water conservation and renewable energy projects) or switch to a certified renewable electricity provider.
  • Track energy, water and waste use monthly through an internal tracking system or through Energy Star Portfolio Manager (waste tracking feature).
  •  
    This article has many ideas to incorporate "green" ideas into the physical plant structure of a hotel. For example, it suggests building your staff into a more "green" awareness. Also, it has several ideas on how to save energy and reduce. Additionally, it has numerous suggestions on building maintenance. For example, using the Energy Star Portfolio Manager will aid in waste tracking.
markh283

MasterCard to bring e-marketing engine here - Times of India - 0 views

  • Mumbai: MasterCard will bring its 'Priceless Cities' programme to India, as part of its initiative for creating experiences to promote the brand.
  • Under the programme, MasterCard has identified cities and provided experiences which include a visit to the Louvre in Paris after closing hours, or access to the Chichen Itza pyramid in Mexico during a full moon.
  • "With mobile phones, we can be more intelligent in targeting the customer," said Rajamannar. "This is why we are deploying our real-time digital marketing which enables us to reach out in a hyper-targeted, hyper-local and hyper-relevant fashion."
  •  
    This article describes how MasterCard is expanding its e-marketing engine to the country of India. It will use a program to target experiences at certain cities. For example, Paris is a popular destination, so the program will offer special events, such as a visit to the Louvre after closing hours. The company is targeting India because of its growing more affluent population.
markh283

Event Management Information Systems | Bizfluent - 0 views

  • The event management industry has grown tremendously in the last 50 years as events are no longer held exclusively in big cities.
  • An event management information system is designed to facilitate tracking personnel and resources required for running events.
  • Utilizing specialized software and hardware to manipulate information and data using specified procedures, event management information systems provide event managers with the information they need to maintain a competitive business edge.
  •  
    The industry of event management has grown in recent years. Now, these such events are no longer merely held in big cities. The article describes how event management software can help with this process. Also, using this software will help a business to gain a competitive advantage. For example, it will help with the registration process by reducing errors and thus saving time. This will in turn lead to increased revenue for the company.
markh283

Hotel Cybersecurity: Protecting your guests and your property from vendor data breaches... - 0 views

  • Hotels rely on third-party vendors to help run their properties efficiently, and often must give them access to sensitive guest data. This leaves hotels vulnerable to cyber attacks; they’re only as secure as their vendors are, and may find themselves directly liable for a data breach.
  • July was another notable month for hotel data breaches – on a single day, several well-known hotel brands and managers, including Four Seasons, Trump Hotels, Hard Rock Hotels & Casinos and Loews Hotels all announced that customer data may have been compromised as a result of a security failure.
  • In analyzing the breaches, there is something that is common to almost all incidents: the vulnerability was not with a hotel, its manager or brand, but with a vendor.
  •  
    This article notes that many hotels have been the victims of cyber attacks. For example, in July of this year, the Four Seasons, Trump Hotels, and the Loews Hotels all had customer information hacked because of security failures. Furthermore, many of these resulted from vulnerability from the vendors. To address this issue, the article suggests that hotels should incorporate the following four actions: (1) Review data security policies; (2) Require vendors to take responsibility for their mistakes; (3) Analyze cybersecurity policies; and (4) Require brands and managers to test backup systems.
markh283

5 Technologies Changing the Restaurant Industry - 0 views

  • . Webcam-Enabled MonitoringPairing advanced algorithms with high-quality cameras, Vision Enabled Training from Elmwood Park, N.J.-based Sealed Air records employees in food preparation areas and other workplace settings to detect any noncompliance with health regulations and safety codes.
  • 4. LED Alert SystemsKitchens can be loud and hectic and often staffed by people who speak different languages. Kansas City, Mo.-based Power Soak's Silent Alert System shines a light on kitchen confusion with a colored, LED alert system that's obvious, yet unobtrusive.
  • 3. Automatic Biodiesel ConvertersBefore petroleum-based fuels, cars ran on biodiesel. But Chico, Calif.-based Springboard Biodiesel has reinvented the way the fuel is produced.
  • ...2 more annotations...
  • 2. Tablet Restaurant ManagementBusy hosts may like the New York City-based app Breadcrumb, which was created by a team of restaurateurs turned software makers. This flexible iPad app provides real-time views of tables, catalogs the menu by a selection's name or ingredients, processes sales and delivery tickets and sends orders to the kitchen.
  • 1. Touchscreen Food VendorsDigital boxes such as the MooBella Ice Creamery Machine can produce 96 variations of cool treats in 40 seconds. Another example is Coca-Cola's Freestyle soda fountain has the potential to dispense more than 100 distinct beverages from one touchscreen device.
  •  
    This article describes five new trends in information technology for the restaurant industry. This first is Touchscreen Food Vendors, which is a device similar to the e-bar that allows a customer to choose many items from one machine. The second is Tablet Restaurant Management, which allows one to view menu items and manage delivery tickets to the kitchen. The third is Automatic Biodiesel Converters, which allows cars to receive eco-friendly fuel while at a restaurant. The fourth is LED Alert Systems, which allow the kitchen to be alerted to time-sensitive tasks. The fifth is Webcam-Enabled Monitoring, which allows the kitchen and floor to be watched at a remote site. The article also lists the price of these various innovations
markh283

Restaurant Theft - 0 views

  • Restaurant theft continues to be one of the larger contributors to a restaurant or food service location's overall loss. According to the National Restaurant Association, approximately 4% of food cost is due to theft.
  • Drive-thru employee steals over $100,000 from registers" "Deli manager voids daily receipts and pockets over $340 in a single day" "Restaurant Manager arrested after stealing $4,300 from restaurant"
  • Our restaurant solutions include various services that can help you to prevent, detect, investigate and resolve issues involving theft and potential loss.
  •  
    This article describes many of the theft problems within the restaurant industry. It has several links to give specific details of employee theft. Also, the article describes several IT solutions to this problem. For example, it offers an audit program that can be used to flag transactions that might involve fraud. Also, it has a link to a data and POS analysis section that will aid in theft detection and prevention. By having such a system, the potential for employees to commit theft should be reduced because of the increased possibility of getting caught.
markh283

Why Tablets on Restaurant Tables Are Here to Stay - Eater - 1 views

  • Over the past few years, a new fixture has popped up on restaurant tables next to the ketchup bottles and salt shakers: tablets.
  • Applebee’s installed tablets at its restaurants in 2014, and they’re now found on every table at all of its nearly 2,000 U.S. locations.
  • There’s been a fair amount of concern that tablets would put human servers out of jobs, but thus far Outback and other casual dining chains say they are using tablets as server’s assistants:
  • ...1 more annotation...
  • n fact, tips have stayed steady or even increased, thanks to the ease of tipping via tablet: Diners can typically tap just one button to automatically apply a tip of the industry standard 20 percent, which is easier than manually entering a smaller tip.
  •  
    This article describes how many restaurants are now adding tablets to their POS systems. Major chains, such as Applebee's, TGI Friday's, and Outback Steakhouse, are now using these tablets at many of their tables. The article suggests that the servers' tips are either staying the same or increasing due to the ability of the customer to merely tap a 20% tip. Also, the article suggests that sales for the restaurant have increased and labor costs have decreased. It appears that this trend will continue to increase in restaurants.
markh283

Paramount Hospitality Management Announces Text Messaging For Hotel Guets - 0 views

  • In the hospitality industry several hotel brands have recently moved towards mobile messaging to enable guests to communicate needs during their stay.
  • Our focus will be on engaging the customer with personalized promotions, informing them of on property activities, driving awareness of services and increasing incremental revenue for the properties,” said Marco Manzie, PHM President.
  • The company is especially interested in the “last mile” —the time between the days before a guest arrives at a property through the guest’s departure date.
  •  
    This article describes how Paramount Hospitality Management will utilize text messaging into their Property Management System (PMS). This new feature is intended to aid the hotel in informing the customers about property activities beyond just when their rooms are ready. It is projected that this new ability will lead to increased revenues and greater customer satisfaction.
markh283

The 3 Best Residential Property Management Software of 2017 - Reviews.com - 0 views

  • Commercial property managers need a software solution that can adapt to the specific needs of the organization.
  • Total Management makes the list of best commercial property management software, and is a great selection for a medium to large commercial property manager. Its
  • Get Quotes
  • ...1 more annotation...
  • For large property portfolios, the best commercial property management software may be Rent Manager Online.
  •  
    This article describes several different Property Management Systems for hotels. It reports on different pricing methods for the needs of various hotels. For example, large brands have different needs from small independent hotels. By comparing the different pricing fees, a manager can best choose which system is best for his or her hotel.
markh283

Green IT: Going Green - Does your Company Care? | TechNet Magazine - 1 views

  • Many companies profess a concern for the environment, but few are remodeling their data centers or taking major steps toward greener technology.
  • Typically, green IT simply means building an IT infrastructure that uses fewer resources—most notably energy.
  • Try to ensure that every watt is being used to full advantage by moving older, lower-efficiency servers into virtual machines running on newer, higher-efficiency ones.
  •  
    This article describes how many companies are reluctant to add "green" initiatives. However, it notes that this is a growing and important area that many companies are deciding to become involved in because of its importance. Moreover, it points out that by reducing the power consumption of computers in a business the effect is to produce a green result. Additionally, this not only saves the company money, but it also has the result of being a good public relations outcome. Then, the company can advertise how it is following a greener path.
markh283

Four Benefits of a Reservation System for Your Hotel - 0 views

  • An online reservation system is a must-have for hotels these days.
  • 1. A reservation system saves time and cuts costs.
  • 2. It automates the booking process.
  • ...2 more annotations...
  • 3. It reduces errors.
  • 4. A reservation system increases customer satisfaction.
  •  
    This article describes the following four ways that an online reservation system helps a hotel: (1) it saves time and reduces costs; (2) it helps to automate the booking process; (3) it reduces errors that might occur without such a system; and (4) it helps to increase customer satisfaction. In sum, this type of system is very beneficial for a hotel.
markh283

The State of the Wi-Fi: a Look at Hotel Internet in 2015 | Travel + Leisure - 0 views

  • Hotels are finally dropping internet fees—only to replace them with "tiered service" and sometimes unimpressive speeds.
  • a growing number of properties have adopted a tiered model, offering free basic service but adding an often hefty charge— as much as $30 a day—for premium speeds.
  • basic Wi-Fi at many hotels measures less than three megabits per second (Mbps), which is just enough for e-mailing and Web browsing—leaving some guests no choice but to pay for the faster speed
  • ...1 more annotation...
  • Experts predict that within the next decade, data rates will reach a whopping 10 gigabits per second at hotels.
  •  
    This article reveals that many hotels have stopped charging for internet service. However, many of these hotels are offering very low speeds. At these low speeds many normal computing functions cannot be performed. However, many of these hotels are offering higher speeds for a price. The article suggests that customers will seek out brands that offer higher speeds at no cost and concludes by predicting that hotels will eventually offer very fast speeds as an industry standard.
markh283

As New Turnaround King, Is HP Better Than Apple? | Tech Buzz | TechNewsWorld - 2 views

  • In the cases of IBM, Apple and HP, the widely held beliefs that they couldn't be saved from their respective problems were false. IBM just needed someone to step in and make the hard decisions. Apple needed someone who understood the company well enough to fix it, and who had a vision. HP needed much the same.
  • HP may top Apple,
  • Companies tend to wax and wane. IBM was the king of tech in the 1980s, but in the 1990s it was the king of turnarounds, after almost going under but managing to come back from a negative brand equity.
  • ...1 more annotation...
  • HP is the new turnaround king -- but is it better than Apple?
  •  
    IBM, Apple, and HP are all major companies in computer hardware. While IBM used to be the major player, that position has been overtaken by Apple. HP, on the other hand, has had its ups and downs. This article discusses the possibility that HP will make a comeback. I was more intrigued with the fall of IBM and if it will come back. It is interesting to note how quickly things change in this industry. IBM has fallen, but will Apple follow suit? Apple, without its founder, may be in the position to fall if its I-phones fail to keep pace. I believe that Apple is about to become the next IBM, which is out-of-date and fails to keep up with the latest developments. I'm not sure if HP will replace Apple, but I think that without its founder it is likely to rapidly lose its current standing.
1 - 14 of 14
Showing 20 items per page