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Brian Massey

14 Simple Website Changes That Increase Conversion - The Daily Egg - 0 views

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     @CrazyEgg If you asked 14 conversion experts what they consider important for increasing the performance of a website, you would learn a great deal in a short time. This article delivers, with some very smart people (including me) weighing... for you.
Brian Massey

Rotating Offers - the Scourge of Home Page Design - 0 views

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    @widerfunnel "We have tested rotating offers many times and have found it to be a poor way of presenting home page content." Enough said.

    Businesses love rotating banners because they are cowards. They are afraid of picking something and running with it. They don't want to lose a chance to get everyone. Well, when you try to sell to everyone, you sell to no one. If you won't listen to me, please, read Chris Goward's article. When it comes to testing, the Wider Funnel people konw what they're doing.  
Brian Massey

5 Content Marketing Trends to Follow Right Now - Relevance - 0 views

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     @marcommadness We've built a very successful and growing business on a foundation of content. Our prospects pull up on road paved by content.

    So, I was glad to see this well-written Relevance article that mentioned our content creation service.

    These five tips are not typical, and are truly the reasons we have succeeded. Automate Content Development Be authentic and vulnerable Writers should learn to code (huge advantage). Long form content.
Brian Massey

Why It's Like 1995 on the Mobile Web Right Now-Get Elastic - 0 views

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     @getelastic Linda Bustos sees what I see: that the state of mobile websites is like the state of desktop websites circa 1995. What will we look back at and laugh at in five years?

    I think we'll laugh at the "hamburger" menu, what Linda calls the Adidas menu.

    I also think we'll laugh at responsive designs for small screens, like phones. Small screens need a custom design.

    The good news is that we have better tools for testing, and I expect Mobile 1.0 to have a short life relative to Web 1.0.

    Linda's article is full of examples for you to not emulate. It will be seen as a harbinger of change in mobile.
Brian Massey

Landing Page Examples: Untapped Secrets and Sources - - 0 views

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    We just can't get enough info on landing pages. We love them.

    This article helps you design landing pages for three kinds of visitors: Cold visitors (no they don't live up north) Warm visitors (not necessarily friendly) Hot visitors (don't necessarily got it goin' on) How do you address these different visitors? Read on.
Brian Massey

Mobile Menus: Hold the Hamburger?-GetElastic - 0 views

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    It's like 1995 on the mobile web right now. In the 90s, we were feeling our way through the process of defining what a "web page" should be, mostly by just launching things.

    Now we find ourselves in our own 1994 on the mobile web, trying to figure out what a "mobile experience" is.

    Right down to how the navigation should work.

    If you're struggling with how to present menus on a small screen, this article should help. My partner in CRO, Joel Harvey, will be spilling the beans on what we've been finding in our tests at Conversion Conference 2015.

    Do you have a ticket yet?
Brian Massey

BBC - Future - The hidden tricks of powerful persuasion - 0 views

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    Most interesting part of this article, is the way that people make up stories about why they do what they do. This is why self-reported data is always we use it for qualitative research, that is but never to find answers to questions. Humans are very good at making up stories about why they do, and these stories are usually lies.
Brian Massey

5 Lies Website Conversion Consultants Tell - Get the Truth - 0 views

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    Whenever someone writes an article about Conversion Consultants (like us), we are always nervous that we might cross some of these lines.

    We know that we have made these mistakes in the past.

    The issue is exacerbated when the author is someone like Amy Africa, who has the experience and likes to tell things like they are. Her middle name could be "Frank".

    I'm happy to report that we have evolved beyond these "lies" and firmly embrace the matching truths.

    If you are looking for someone to guide your optimization efforts, have a conversion with a Conversion Scientist.
Brian Massey

Why Do Mobile Users Not Buy On Mobile? | AdExchanger - 0 views

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    We believe that mobile traffic is every bit as important as desktop traffic. Many businesses walk away from their mobile traffic because it doesn't convert well. This is a mistake.

    Two points found in this article drive the point home:
    App and Mobile Functionality (sucks)Mobile Represents a Different Type of userSpend some time on your mobile site. Don't just create a responsive version of your desktop website.
Brian Massey

UX Writing: How to do it like Google with this powerful checklist - 0 views

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    One way of integrating the writing and the design. These two processes cannot be done separtely. And this article recommends AB testing.
Brian Massey

How to Write Engaging Content  - 0 views

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    Why do I study writing so much? Because it is the most reliable way to improve the conversion performance of a page or website. Take some time with this article.
Brian Massey

Tests Go First. Usability Testing in Design. - UX Planet - 0 views

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    Kinds of user tests include Explorative, Assessment and Comparative. The article discusses "Hallway Testing", "Remote Usability Testing", "Expert Reviews", "Paper Prototype Testing", and "Thinking Aloud".
Brian Massey

The Top 5 Website UX Trends of 2012 | UX Magazine - 0 views

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    While good UX (User eXperience) does not always translate into higher conversion rates or revenue per visit (RPV), these trends point to excellent hypotheses for what MIGHT increase the performance of your site.

    Single Page Sites: Simplicity is often a great way to increase conversion rates Infinite scrolling: Consider this for category pages. I haven't tested this yet. Persistent top nav: I am very curious to see if this increases CR and RPV. Let me know if you've tested it. Web 2.0 Aesthetics: I hope this includes the rotating banners at the top of so many sites. Typography Returns: Your message is the most important part of your conversion optimization plan. Typography can help... or hurt
Brian Massey

Karon Thackston: Phrasing Discount Offers for Maximum Results by Getentrepreneurial.com... - 0 views

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    How you phrase a discount is a powerful way to increase conversions. Some visitors do not like to do math, or will do it wrong. Therefore, offering 20% off is less effective than save $18. However, high discounts (50%, 90%) may draw buyers more powerfully than the dollar value.

    You have to find out for yourself.

    Karon offers a nice list of alternatives and some links to research for your enjoyment.
Brian Massey

Which Site Seal do People Trust the Most? (2013 Survey Results) - Articles - Baymard In... - 0 views

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    When you place the logos of third parties on your site, you are "borrowing" the trust they have created for yourself. Such logos include client logos, website certified logos, associations you belong to, and even the credit card company logos found on checkout pages.

    Here is an interesting study on which common trust symbols are perceived as most trustworthy.
Brian Massey

8 Rules of A/B Testing - The Art in Marketing Science - Search Engine Watch (#SEW) - 0 views

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     @uribarjoseph If you are getting into the split testing game (a sure sign that you want to dominate your niche on the Web) then you will find these eight rules invaluable.
Brian Massey

Does 'Liking' a Brand Drive User Loyalty? - eMarketer - 0 views

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    It feels good to get Liked on Facebook. Brands are working hard to get more and more likes for their pages. However, does this translate into loyalty and sales? eMarketer tries to answer that question.
Brian Massey

Top 20 Conversion Optimization Tips - Search Engine Watch (#SEW) - 0 views

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    For those of us with short attention spans, here is almost every best practice in conversion each described in two sentences or so.

    I particularly appreciated the distinction of "Lift Versus Shift."
Brian Massey

22 free tools for data visualization and analysis - Computerworld - 0 views

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    It's great to optimize  high-traffic websites, but the traffic brings it own set of analysis problems. In particular, the number of things you can test goes up, the amount of data goes up and finding insights becomes more and more difficult. Excel is a great tool, but I'm looking for some tools to help cut the analysis time. Here is a nice list of free tools that I will be exploring over the coming weeks.
Brian Massey

Wunderlist's Cross-Platform Acquisition & Onboarding Process | UX Magazine - 0 views

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    In my new book Your Customer Creation Equation I discuss the importance of getting new users of Online Services to return and login. This process is called "on boarding" and it is the process of making your new users experts at using your service. Wunderlist is how me and my wife share grocery lists. and their on-boarding process is very tight. Here's how they do it.
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