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Due to users' different settings, computer specs, etc... sometimes we have difficulty reproducing users reported bugs. In the case of Firefox browser user, it sometimes helps when the user can send us a copy of their FF profile, and may be easier for us to duplicate the issue.
To send us your FF profile, please do the following steps:
1) clear your FF private data
2) go to C:\Documents and Settings\(your
username)\ApplicationData\Mozilla\Firefox and compress the files in
this folder --- > note: this is a hidden file, to locate it,
please go to windows explore, tools === > Option === > view == > hidden /
show == > show all docs. Then, please check the corresponding name
3) Send it to
joel 【at 】 diigo dot com
By the way, the compressed file maybe too large for email. you can send
it by
http://www.yousendit.com/
4) Please set a temporary password (go to tools > > profile to change) and advise your username and temporary password.
5) Please also advise the details of your computer specs (such as operating system, browser version, extensions / themes installed in FF), etc...
Thanks
maggie_diigo wrote:
> 5) Please also advise the details of your computer specs (such as operating system, browser version, extensions / themes installed in FF), etc...
An easy way to do this if you have *many* extensions etc. is to use the Infolister extension:
https://addons.mozilla.org/en-US/firefox/addon/447
how do i...
> 1) clear your FF private data
thanks
Hi maggie_diigo!
I checked the properties of my current profile (I have four-why I have no idea) folder, and I found that it was:
315MB (Size: 331,114,271 bytes/Size on disk: 330,774,481 bytes)
11,416 files
736 folders
Should I just zip-up the entire folder or just send certain items? I used SnagIt 8 to get a shot of the folder contents as well as the report from Infolister addon. They can be seen at http://tinyurl.com/27g5vu
and http://tinyurl.com/365euy respectively. Just click on the pics to enlarge to full-size.
Bytheway, how do you insert clickable links (such as the above) into forum posts?
Thanks!
~Tim =^.^=
maggie_diigo wrote:
> Due to users' different settings, computer specs, etc... sometimes we have difficulty reproducing users reported bugs. In the case of Firefox browser user, it sometimes helps when the user can send us a copy of their FF profile, and may be easier for us to duplicate the issue.
Hi Tim,
In this case, you can zip-up entire folder except all bookmarks files ( from bookmarks-1.html to bookmarks-202.html).
> Should I just zip-up the entire folder or just send certain items? I used SnagIt 8 to get a shot of the folder contents as well as the report from Infolister addon. They can be seen at http://tinyurl.com/27g5vu
> and http://tinyurl.com/365euy respectively. Just click on the pics to enlarge to full-size.
>
> Bytheway, how do you insert clickable links (such as the above) into forum posts?
To add hyperlink, you need to add a bit html code. However, we will support easy hyperlink later.
Demo link
Hi Joel!
Thanks for the suggestions! I'm working on it!
joel wrote:
> Hi Tim,
>
> In this case, you can zip-up entire folder except all bookmarks files ( from bookmarks-1.html to bookmarks-202.html).
>
>
> > Should I just zip-up the entire folder or just send certain items? I used SnagIt 8 to get a shot of the folder contents as well as the report from Infolister addon. They can be seen at http://tinyurl.com/27g5vu
> > and http://tinyurl.com/365euy respectively. Just click on the pics to enlarge to full-size.
> >
> > Bytheway, how do you insert clickable links (such as the above) into forum posts?
>
> To add hyperlink, you need to add a bit html code. However, we will support easy hyperlink later.
> Demo link
Joel, in answer to your question ("=====> Did uou experience the problem in every web pages or just some specific pages? Could you send us the URL where the diigolet disappeared after you had clicked the QuickD button?"), I uninstalled the Diigolet and installed the Diigo toolbar to see if the QuickD worked the same as the Diigolet. On all pages (no matter the url, type of page or whatever, it was
For Diigolet (works for all urls, type of page or whatever):
1. Click Diigolet button.
2. Click QuickD button.
3. Click Diigolet button (since the Diigolet bar disappeared)
4. Click QuickD button.
5. Click Bookmark/Share button
6. Fill-in bookmarking form.
7. Click Submit and Close
For Diigo Toolbar (works for all urls, type of page or whatever)
1. Click QuickD button
2. Watch as notifications tell me that the bookmark has been submitted, then saved.
Now, however, I tried disabling the Diigo Toolbar, then installing the Diigolet. Unfortunately, when I click on the Diigolet, I get the "Loading Diigolet" notification, which stays where it is and nothing else happens. I think I'll just uninstall the Diigolet and install the Diigo Toolbar (at least I know that works!)
C'yas!
~Tim -^.^-
Cdr Ace Harddrive
Joel Liu
Maggie Tsai
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Spiral Funk